Nonprofit Management Test Preparation
Course Introduction
Nonprofit Management offers a comprehensive overview of the unique challenges and opportunities faced by nonprofit organizations. The course covers essential topics such as governance structures, fundraising strategies, financial management, program evaluation, marketing, advocacy, and volunteer coordination. Students will explore the roles and responsibilities of nonprofit leaders, learn how to develop sustainable funding sources, and examine best practices for ensuring organizational effectiveness and accountability. Real-world case studies and practical assignments emphasize strategic decision-making and ethical considerations, preparing students to lead and make a positive impact in the nonprofit sector.
Recommended Textbook Organization Theory and Design 11th Edition by
Richard L. Daft
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13 Chapters
1255 Verified Questions
1255 Flashcards
Source URL: https://quizplus.com/study-set/925
Page 2
Chapter 1: Organizations and Organization Theory
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/18227
Sample Questions
Q1) Interpretations of ____ concluded that positive treatment of employees improved their motivation and productivity.
A) bureaucratic organizations
B) stakeholder approaches
C) scientific management
D) the Hawthorne Studies
Answer: D
Q2) Scientific management focused on primarily the technical core, whereas administrative principles focused on the design and functioning of the organization as a whole.
A)True
B)False
Answer: True
Q3) Organizations today have rigid boundaries separating them from other organizations.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Strategy, Organization Design, and Effectiveness
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/18228
Sample Questions
Q1) What is the difference between a goal and a strategy? Give an illustration of each. Answer: A goal is the desired outcome or result that an individual or organization wants to achieve. It is a broad, overarching objective that provides direction and purpose. A strategy, on the other hand, is the plan of action designed to achieve the goal. It outlines the specific steps, resources, and tactics that will be used to reach the desired outcome.
An illustration of a goal could be a company aiming to increase its market share by 10% within the next year. This is a clear, measurable objective that provides a sense of direction for the organization.
An illustration of a strategy to achieve this goal could involve launching a new marketing campaign targeting a specific demographic, improving customer service to retain existing customers, and expanding distribution channels to reach new markets. These specific actions and plans make up the strategy that will help the company achieve its goal.
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Chapter 3: Fundamentals of Organization Structure
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/18229
Sample Questions
Q1) What is likely to be the result if a domestic company that manufactures four different types of products changes from a functional structure to a divisional structure?
A) Lower fixed costs
B) Better coordination within a product area between different functional areas
C) More technical development within functional areas
D) More centralized decision making
Answer: B
Q2) ____ refers to communication and coordination horizontally across organizational departments.
A) Horizontal linkage
B) Full-time integration
C) Horizontal information system
D) Vertical grouping
Answer: A
Q3) A horizontal structure is characterized by coordination around geographical areas.
A)True
B)False
Answer: False
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Chapter 4: The External Environment
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/18230
Sample Questions
Q1) Organizations in which of the following types of industries would face the greatest amount of environmental uncertainty?
A) Beer distributors because of simplicity
B) Universities because of complexity
C) Airlines because of instability
D) Appliance manufacturers because of complexity
Q2) Boundary spanners can prevent the organization from stagnating by keeping top managers informed about environmental changes.
A)True
B)False
Q3) As part of the "green movement," Nike began making shoes with recycled materials and eco-friendly glues. The big oil company Valero is using windmills to run its refineries more efficiently and produce petroleum-based fuels more easily. These examples belong to which sector of the general environment?
A) Sociocultural
B) Economic
C) Government
D) Technology
Q4) Discuss differentiation. How is integration connected to differentiation?
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Chapter 5: Interorganizational Relationships
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/18231
Sample Questions
Q1) The institutional perspective explains why organizational diversity continuously increases with the appearance of new organizations filling niches left open by established companies.
A)True
B)False
Q2) In this new world, managers think about ____ rather than vertical structures.
A) profit-making
B) stakeholders
C) horizontal processes
D) competition.
Q3) Major reasons for interorganizational collaboration include all of the following except:
A) sharing risks when entering new markets.
B) mounting expensive new programs and reducing costs.
C) enhancing organizational profile in selected industries.
D) interpersonal factors.
Q4) Generalists are generally more competitive than specialists in the narrow area in which their domains overlap.
A)True
B)False
Page 7
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Chapter 6: Designing Organizations for the International Environment
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/18232
Sample Questions
Q1) In parts of Mexico, laundry detergent is used to wash dishes, not clothes, pointing out the need for a multidomestic strategy.
A)True
B)False
Q2) Building a global presence expands an organization's scale of operations, enabling it to realize:
A) economies of scale.
B) economies of scope.
C) factors of production.
D) its international development stage.
Q3) The management philosophy of transnational model is based on interdependence rather than either full divisional independence or total dependence of these units on headquarters for decision making and control.
A)True
B)False
Q4) Innovation refers to the quality of collaboration across organizational units.
A)True
B)False
Page 8
Q5) Discuss the global geographic division structure.
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Chapter 7: Manufacturing and Service Technologies
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/18233
Sample Questions
Q1) An organization's ____ is the work process that is directly related to the organization's mission.
A) core technology
B) mediating technology
C) long-linked technology
D) non-core technology
Q2) The production of tangible outputs from service technology, rather than intangible ones from manufacturing technology, is the most obvious difference between the two technologies.
A)True
B)False
Q3) Large-batch production is considered to have greater technical complexity than small-batch production on Woodward's scale.
A)True
B)False
Q4) Service technologies are considered to be labor and knowledge intensive, while manufacturing technologies tend to be capital asset intensive.
A)True
B)False
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Chapter 8: Using Information Technology for Control and Coordination
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/18234
Sample Questions
Q1) ____ is the efforts to systematically find, organize, and make available a company's intellectual capital and to foster a culture of continuous learning and knowledge sharing so that organizational activities build on what is already known.
A) ERP
B) Six Sigma
C) Knowledge management
D) Benchmarking
Q2) Describe the ERP systems.
Q3) Tacit knowledge is formal, systematic knowledge that can be written down and passed on to others.
A)True
B)False
Q4) ____ is based on monitoring and rewarding results, and managers might pay little attention to how those results are obtained.
A) Outcome control
B) Behavior control
C) Feedback control
D) Management control
Page 10
Q5) Compare executive information system and decision support system.
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Chapter 9: Organization Size, Life Cycle, and Decline
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95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/18235
Sample Questions
Q1) Identify an organization in which you have worked. Analyze its management as related to size of the organization.
Q2) High formalization is most closely associated with which of the following?
A) Organic structure
B) Small size
C) Large size
D) Responsive style
Q3) Clan control is most often used in:
A) small, informal organizations or in organizations with a strong culture.
B) small, formal organizations or in organizations with a weak culture.
C) large, informal organizations or in organizations with a weak culture.
D) large, formal organizations or in organizations with a strong culture.
Q4) Discuss the approaches to reducing bureaucracy.
Q5) Which of the following is not a dimension of bureaucracy that Weber envisioned as desirable?
A) Rules and procedures
B) Specialization and division of labor
C) Hierarchy of authority
D) Trained employees
Q6) How should personnel ratios be managed in a small firm?
Page 11
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Chapter 10: Organizational Culture and Ethical Values
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89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/18236
Sample Questions
Q1) Which of the following is an example of the rite of integration in corporate culture?
A) Awards given to employee-of-the-month
B) Unpaid three week orientation and training for prospective (new) employees
C) Office Valentine party
D) Organization development activities
Q2) When behavior is governed by a set of moral principles and values, it is called:
A) the rule of law.
B) ethics.
C) a mission environment.
D) none of these.
Q3) Whistle-blowing is a disclosure mechanism.
A)True
B)False
Q4) Most managers today are moving towards bureaucratic cultures because of a need for greater flexibility.
A)True
B)False
Q5) What kinds of leadership symbols are important in the creation of a positive corporate culture? Give specific examples.
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Chapter 11: Innovation and Change
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/18237
Sample Questions
Q1) Apple was named by BusinessWeek as the number one most innovative company in the world.
A)True
B)False
Q2) Organizational barriers to change include all of the following except:
A) uncertainty avoidance.
B) fear of loss.
C) coordination for change implementation.
D) excessive focus on costs.
Q3) What are the two cores in the dual-core approach? How does the implementation of change differ in those two cores?
Q4) Organizational innovation means extending the search for and commercialization of new products beyond the boundaries of the organization and even beyond the boundaries of the industry.
A)True
B)False
Q5) Ideas are generally not seriously considered unless there is a perceived need for change.
A)True
B)False
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Chapter 12: Decision Making Processes
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/18238
Sample Questions
Q1) A decision interrupt occurs when an organization must cycle back through a previous decision and try something new.
A)True
B)False
Q2) The phenomenon known as "escalating commitment" refers to:
A) an increase in the commitment to a decision only when it begins to prove itself as correct or profitable.
B) continuing to invest time and money in a solution despite evidence of failure.
C) the need for top management to accept decisions made by lower levels and commit to their implementation.
D) none of these.
Q3) The Carnegie model of organizational decision making was developed by Max Weber.
A)True
B)False
Q4) Compare the individual decision making approach of rationality to any one of the organizational decision making approaches or models.
Q5) Discuss the four cells of the contingency framework.
Q6) List and describe the steps of the rational approach to decision making.
Page 14
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Chapter 13: Conflict, Power, and Politics
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92 Verified Questions
92 Flashcards
Source URL: https://quizplus.com/quiz/18239
Sample Questions
Q1) Which of the following means that a department's function cannot be performed by other readily available resources?
A) Coping with uncertainty
B) Financial resources
C) Dependency
D) Nonsubstitutability
Q2) Differentiation refers to the dependence of one unit on another for materials, resources, or information.
A)True
B)False
Q3) Gary is a manager at YMZ Company. One day, when Gary was swamped with work, his colleague, Charles, offered to help Gary with some of his work. Charles finished writing some reports for Gary and made phone calls for him. A month later, when Charles was overwhelmed with work, Gary felt obligated to help him. This example best illustrates which of the following?
A) The principle of reciprocity
B) Empowerment
C) Network centrality
D) Negotiation
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Page 15