Nonprofit Management Study Guide Questions
Course Introduction
Nonprofit Management explores the principles, theories, and skills necessary to effectively lead and operate nonprofit organizations. The course covers essential topics such as governance, strategic planning, fundraising, volunteer management, financial oversight, program evaluation, and ethical considerations unique to the nonprofit sector. Students will gain insights into how nonprofits differ from for-profit entities, understand the regulatory landscape, and develop key competencies in resource development and stakeholder engagement. Through case studies and practical applications, the course prepares students for leadership roles in a variety of mission-driven organizations.
Recommended Textbook
Managing Human Behavior in Public and Nonprofit Organizations 5th Edition by Robert B. Denhardt
Available Study Resources on Quizplus
14 Chapters
546 Verified Questions
546 Flashcards
Source URL: https://quizplus.com/study-set/1108 Page 2
Chapter 1: Organizational Behavior As a Way of Thinking and Acting
Available Study Resources on Quizplus for this Chatper
40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/21788
Sample Questions
Q1) The management of organizational behavior in the public sector does not concern governance in the public interest.
A)True
B)False
Answer: False
Q2) The importance of human cooperation in organizations was emphasized in the Hawthorn study's definition of a formal organization.
A)True
B)False
Answer: False
Q3) Managers make a difference.
A)True
B)False
Answer: True
Q4) Organizational behavior can tell a manager what type of computer system will be most effective.
A)True
B)False
Answer: False
Page 3
To view all questions and flashcards with answers, click on the resource link above.
Chapter 2: Knowing and Managing Yourself
Available Study Resources on Quizplus for this Chatper
35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/21789
Sample Questions
Q1) The feeler needs a thinking type to persuade and conciliate feelings, to arouse enthusiasm and to sell or advertise, and to teach and forecast.
A)True
B)False
Answer: False
Q2) Social awareness is the ability to understand what one is feeling and how to direct those feelings.
A)True
B)False
Answer: False
Q3) According to Kohlberg's model of moral development, in which of the following stages of development would cheating on an exam be considered acceptable?
A) unconventional
B) preconventional
C) conventional
D) postconventional
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Fostering Creativity and Innovation
Available Study Resources on Quizplus for this Chatper
42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/21790
Sample Questions
Q1) Creativity can be defined as the entire process by which ideas are ______.
A) generated, developed, and transformed into value
B) generated, but are not developed or transformed into value
C) generated, but only if there is an end value determined beforehand
D) generated, with or without a goal in sight
Answer: A
Q2) In synectics, which type of metaphor uses an image to represent the problem?
A) fantasy analogy
B) personal analogy
C) physical analogy
D) symbolic analogy
Answer: D
Q3) It is relatively easy to kill creativity in an organization.
A)True
B)False
Answer: True
Q4) Describe the five steps or stages of the creativity process.
Answer: Students should describe the following steps: preparation, concentration, incubation, illumination, and verification.
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Managing Stress
Available Study Resources on Quizplus for this Chatper
38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/21791
Sample Questions
Q1) All of the following were identified as mechanisms to handle stress EXCEPT for ____.
A) social regulation
B) attitude adjustment
C) lifestyle adjustment
D) emotional regulation
Q2) Taking time to carefully analyze what the job requirements are and assessing candidates in light of those demands ______.
A) increases the stress levels on human resources personnel
B) reduces the stress levels on human resources personnel by giving them a sense of preparation
C) helps to decrease the likelihood of mismatches between people and organizational environments
D) should only be exercised in the case of top-level employees
Q3) Dry mouth is a symptom of stress.
A)True
B)False
Q4) Eliminating stress is possible.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Decision-Making
Available Study Resources on Quizplus for this Chatper
42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/21792
Sample Questions
Q1) "Groupthink," a mode of thinking, occurs when ______.
A) people are deeply involved in an otherwise non-cohesive group
B) people get a chance to express their ideas
C) people form a group and think through the steps involved in the decision-making process
D) the desire for unanimity offsets people's motivation to appraise alternative courses of action
Q2) The governmental politics model is a model with a single unitary decision-maker. A)True
B)False
Q3) In the organizational process model, decision-makers are ______.
A) encouraged to forecast the future
B) not acting on the basis of a predetermined vision
C) neither encouraged to forecast the future, nor acting on the basis of a predetermined vision
D) prevented from forecasting the future and acting on the basis of a predetermined vision
Q4) Decisions entail opportunity costs for paths not taken. A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Motivation and Engagement
Available Study Resources on Quizplus for this Chatper
43 Verified Questions
43 Flashcards
Source URL: https://quizplus.com/quiz/21793
Sample Questions
Q1) The "equity norm" suggests that those who contribute more to an organization should receive ______.
A) more rewards than their colleagues
B) less rewards than their colleagues
C) same rewards as their colleagues
D) equitable relief
Q2) Which of the following are general components of motivation?
A) individual differences, the nature of the job, and the organization itself
B) the organization, the actual job one does, and personal values
C) being proactive, a challenging job, and the culture of the organization
D) none of these
Q3) Trust in all major institutions, such as business, labor, and government has ______.
A) decreased substantially over the last decades
B) increased substantially over the last decades
C) increased slightly over the last decades
D) stayed the same over the last decades
Q4) Discuss Marcum's arguments on the flaws in motivational theories.
Q5) Explain the temporal motivation theory and how it relates to the concepts in Maslow's needs-hierarchy.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Leadership in Public Organizations
Available Study Resources on Quizplus for this Chatper
38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/21794
Sample Questions
Q1) The traditional command and control type of leadership structure does not encourage ______.
A) risk and innovation
B) diplomacy and understanding
C) democracy and charter
D) industry and invention
Q2) Fiedler identified two leadership styles: the ______-oriented leader (who is quite efficient and goal oriented) and the ______-oriented leader (who derives satisfaction from successful interpersonal relationships).
A) organization; team
B) task; relationship
C) success; relationship
D) task; social
Q3) Compare and contrast the different styles of leadership. Develop scenarios where each style might be most appropriate.
Q4) Leadership is always provided by those in formal positions of authority.
A)True
B)False
Q5) What makes a good leader?
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Power and Organizational Politics
Available Study Resources on Quizplus for this Chatper
39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/21795
Sample Questions
Q1) Sarah's boss tells her that the promotion she desires is contingent on whether she successfully completes an important project. What type of power is her boss exercising?
A) expert power
B) overt power
C) managerial power
D) covert power
Q2) According to Wilson, fostering your employees' participation, listening carefully to their values and interests, and building and supporting their confidence and skills is known as ______.
A) thrilling
B) respectful
C) uplifting
D) powerful
Q3) Is power a positive or destructive force? Does it vary based on the situation? Discuss, bringing in relevant examples where appropriate.
Q4) Power can be a double-edged sword.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
Page 10
Chapter 9: Communicating Effectively With Others
Available Study Resources on Quizplus for this Chatper
39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/21796
Sample Questions
Q1) Dialogue is a process, not an event.
A)True
B)False
Q2) Conjunctive statements are not connected and often create a roadblock interfering with effective communication.
A)True
B)False
Q3) A helping relationship where one hires a management consultant is known as ______.
A) informal
B) semi-formal
C) formal
D) none of these
Q4) What is the work-life balance? Does it affect the ability of women to have a strong presence in an organization? Why or why not?
Q5) Messages transmitted orally might be misinterpreted as words pass by quickly and soon are forgotten as people move on to other things.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Working in Groups and Teams
Available Study Resources on Quizplus for this Chatper
37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/21797
Sample Questions
Q1) A contributor is a person who is viewed as a good people person and who can resolve conflict and build informal relaxed relationships.
A)True
B)False
Q2) External dimensions include ______.
A) physical ability
B) religion
C) age
D) seniority
Q3) A process-oriented individual with good listening and facilitative skills is known as a ______.
A) collaborator
B) communicator
C) contributor
D) challenger
Q4) Tensions among team members can be productive and help the performance of the team.
A)True
B)False
Q5) Compare and contrast groups and teams. How are they similar? How do they differ?
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Managing Conflict
Available Study Resources on Quizplus for this Chatper
42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/21798
Sample Questions
Q1) ____ has been found to be an initial predictor of poor performance.
A) Satisfaction
B) Complacency
C) Contentment
D) Anxiety
Q2) Until the 1940s, the role of the manager was to eliminate conflict in the workplace, usually by punishing the perceived initiators.
A)True
B)False
Q3) All of the following are principles of healthy conflict EXCEPT for ____.
A) creating meaningful conversation
B) making it material
C) focusing on the future
D) pursuing a noble purpose
Q4) According to Wagner and Hollenbeck (1998), which of the following is a benefit of conflict?
A) Conflict lessens social tensions.
B) Conflict supplies feedback.
C) Conflict helps to stimulate innovation.
D) all of these
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Organizational Culture and Change
Available Study Resources on Quizplus for this Chatper
38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/21799
Sample Questions
Q1) SMART goals refer to which of the following?
A) specific, meaningful, achievable, relevant, and timely
B) specific, measurable, achievable, reachable, and timely
C) specific, measurable, attainable, relevant, and timely
D) specific, meaningful, attainable, reachable, and timely
Q2) OD represents a particular philosophy. According to Golemniewski (1972), what values are included in this philosophy?
Q3) During periods of relative calm, public agencies are constantly changing.
A)True
B)False
Q4) Explore the different efforts to conceptualize change and to suggest strategies for change. Discuss, providing relevant examples where appropriate.
Q5) Which of the following approaches will aid in overcoming people's normal resistance to change?
A) involving people throughout the organization in the change process
B) communicating the problems inherent in the current situation
C) giving people time to let go of the past and embrace the future
D) all of these
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Representing the Organization on the Outside
Available Study Resources on Quizplus for this Chatper
38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/21800
Sample Questions
Q1) All of the following are ways in which public agencies interact with elected officials in the legislature EXCEPT for ______.
A) legislators exercise "oversight" of agency activities
B) public agencies provide helpful assistance in developing policies
C) the legislature defines the limits and boundaries of public agency activities
D) public agencies make demands of legislators
Q2) During presentations before the legislature, you should ______.
A) take your time and thoroughly answer all questions
B) when necessary, reinforce other's testimony through repetition
C) prepare a fact-based opening statement
D) always offer refreshments
Q3) Compare and contrast the use of blogs and social networking as methods of technologically based communication. What are some advantages and disadvantages of each?
Q4) Traditional mechanisms of governmental control are still workable and very appropriate.
A)True
B)False
Q5) What are networks? Why are they important in the delivery of services?
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Managing Behavior in the Public Interest
Available Study Resources on Quizplus for this Chatper
35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/21801
Sample Questions
Q1) How can one manage his or her own behavior and influence the behavior of others in a manner that is consistent with the public interest and the values of democratic governance? Be sure to include motivation, communication, and leadership strategies, among other things, in your discussion.
Q2) What is the importance of valuing citizenship and public service above entrepreneurship?
Q3) All of the following are main tenets of the new public service EXCEPT for ______.
A) serve rather than steer
B) think local, act global
C) think strategically, act democratically
D) serve citizens, not customers
Q4) The goal to not find quick solutions driven by individual choices is a component of which of the following tenets of new public service?
A) The public interest is the aim, not the by-product.
B) Serve citizens, not customers.
C) Value citizenship and public service above entrepreneurship.
D) Accountability is not simple.
Q5) Discuss the importance of being culturally competent.
To view all questions and flashcards with answers, click on the resource link above. Page 16