Nonprofit Management Question Bank
Course Introduction
Nonprofit Management explores the principles, structures, and practices essential for effectively leading and operating nonprofit organizations. The course covers governance, strategic planning, fundraising, financial management, marketing, program evaluation, and stakeholder engagement specific to the nonprofit sector. Students will examine the unique challenges faced by nonprofit leaders, the regulatory environment governing these organizations, and ethical considerations in mission-driven work. Through case studies and practical applications, the course prepares students to address real-world issues and to contribute meaningfully to the success and sustainability of nonprofit organizations.
Recommended Textbook
The Leadership Experience 7th Edition by Richard L. Daft
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15 Chapters
945 Verified Questions
945 Flashcards
Source URL: https://quizplus.com/study-set/1075
Page 2
Chapter 1: What Does It Mean to Be a Leader
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21248
Sample Questions
Q1) The _____ of leadership conceptualized leadership as a single person who put everything together and influenced others to follow along based on the strength of inherited traits, qualities, and abilities.
Answer: Great Man theories
Q2) Executive coaches:
A) help leaders develop emotional distance from their followers.
B) encourage leaders to confront their flaws that inhibit effective leadership.
C) intentionally value stability over change.
D) help people through the transition to an old paradigm of effective leadership.
Answer: B
Q3) Management maintains a degree of stability, predictability, and order through a culture of _____.
Answer: efficiency
Q4) The best leaders, at all levels, are those who are genuinely interested in other people and find ways to bring out the best in them.
A)True
B)False
Answer: True
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3
Chapter 2: Traits, Behaviors, and Relationships
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21249
Sample Questions
Q1) Which of the following is an example of initiating structure behavior of leaders?
A) Showing appreciation
B) Directing tasks
C) Seeking input from subordinates
D) Listening carefully to problems
Answer: B
Q2) Which of the following is a characteristic of collaborative leaders?
A) They don't have the strong position power of the collaborative role.
B) They provide guidance and support to other people and departments in the organization.
C) They need high self-confidence and tend to be assertive.
D) They are responsible for developing broad organizational capabilities.
Answer: A
Q3) High-quality leader-member exchange relationships:
A) lead to poor job satisfaction in the long run.
B) have been found to lead to very positive outcomes for the organization.
C) pertain to lesser responsibility and authority in the case of followers.
D) support the sharply differentiated in-group and out-group relationships.
Answer: B
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Page 4
Chapter 3: Contingency Approaches to Leadership
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21250
Sample Questions
Q1) New research has continued to improve Fiedler's model of leadership, and it is still considered an important contribution to leadership studies. However, its major impact may have been to stir other researchers to consider situational factors more seriously. Discuss.
Answer: Answers will vary. Students should consider the additional research that Fiedler's model inspired. Situational factors are considered to be more important in newer theories.
Q2) A(n) _____, which is a situational characteristic, counteracts the leadership style and prevents the leader from displaying certain behaviors.
Answer: neutralizer
Q3) According to the path-goal theory of leadership, which of the following leadership styles stresses high-quality performance and improvement over current performance?
A) Participative leadership
B) Directive leadership
C) Achievement-oriented leadership
D) Supportive leadership
Answer: C
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5
Chapter 4: The Leader As Individual
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21251
Sample Questions
Q1) Attributions help leaders handle situations. Discuss.
Q2) Explain how attitudes affect leadership.
Q3) What is the importance of the whole brain concept?
Q4) According to Herrmann's whole brain concept, people who rely heavily on quadrant-B thinking:
A) are curious and enjoy experimentation and playfulness.
B) are typically emotional and expressive, outgoing, and supportive of others.
C) like to establish plans and procedures and get things done on time.
D) focus on tasks and activities and like to deal with concrete facts.
Q5) What guidelines can leaders use to work more effectively with different personality types?
Q6) According to the Myers-Briggs Type Indicator (MBTI) assessment, people with a perceiving preference:
A) like closure.
B) dislike deadlines.
C) like certainty.
D) enjoy having goals.
Q7) ______ is the tendency to assign an individual to a group or broad category and then to attribute widely held generalizations about the group to the individual.
Page 6
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Chapter 5: Leadership Mind and Emotion
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) A key component of leadership is:
A) accepting the standard way of doing things.
B) being emotionally connected to others.
C) regarding assumptions as fixed truths.
D) employing fear-based motivation.
Q2) _____ means questioning assumptions and interpreting data and events according to one's own beliefs, ideas, and thinking.
Q3) Lily heads the sales team of Petunia Inc., a cosmetics manufacturer. She has the ability to understand the emotions experienced by her team members. She encourages her subordinates to grow by pushing them beyond their comfort zone. She deals with her team members with compassion and kindness. Which of the following characteristics of leaders does Lily possess?
A) Empathy
B) Conscientiousness
C) Adaptability
D) Systems thinking
Q4) _____ refers to a person's abilities to perceive, identify, understand, and successfully manage emotions in self and others.
Q5) Describe the Pike Syndrome. How does it apply to leadership?
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Chapter 6: Courage and Moral Leadership
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21253
Sample Questions
Q1) How can anger and frustration turn into courage?
Q2) In _____, employees are expected to make suggestions for quality improvements, act as team players, and take greater responsibility for their own jobs, but they are not allowed to be true partners in the enterprise.
Q3) _____ is highly risky for employees because they may lose their jobs, be ostracized by coworkers, or be transferred to undesirable positions.
Q4) The ethical pressures that challenge leaders include:
A) doing the right thing despite pressure to increase profits.
B) finding new products and services to remain competitive.
C) involving employees in teamwork despite individual competition.
D) selecting employees with the technical skills.
Q5) One of the four basic principles that form the framework for stewardship is:
A) transcend self-interest.
B) tie rewards to contributions.
C) inspire trust by being trustworthy.
D) be a whistleblower.
Q6) What are the ways in which leaders can unlock the courage within themselves?
Q7) Briefly describe courage.
Q8) Describe how the current ethical climate in U.S. business can be improved.
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Chapter 7: Followership
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) A subordinate with useful _____, a personal source of upward influence, is of real benefit to a leader, and his or her departure would be a loss.
Q2) Leaders value those people who:
A) show initiative.
B) think uncritically.
C) do not take responsibility when something needs to be done.
D) focus exclusively on the shortcomings of an organization.
Q3) In the context of styles of followership, a(n) _____ is both a critical, independent thinker and active in an organization.
Q4) Effective leaders see feedback as something to dread or fear and not as a route to improvement and development.
A)True
B)False
Q5) It is a leader's job to clearly communicate where a group or organization is going and why.
A)True
B)False
Q6) _____ are the biggest barrier to effective leader-follower relationships.
Q7) What benefits does a follower get from leadership coaching?
Page 9
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Chapter 8: Motivation and Empowerment
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21255
Sample Questions
Q1) According to the acquired needs theory, the need for power refers to the desire to:
A) accomplish something difficult and attain a high standard for success.
B) form close personal relationships and avoid conflict.
C) influence or control others and have authority over others.
D) master complex tasks and surpass others.
Q2) Which of the following primarily affects employee engagement?
A) The behavior of coworkers
B) The behavior of unions
C) The behavior of leaders
D) The behavior of customers
Q3) Which of the following is an element that must be in place before employees can be truly empowered to perform their jobs effectively?
A) Information about employees' salary
B) Knowledge and skills
C) A centralized organizational hierarchy
D) A fixed chain of command
Q4) Employee motivation rarely affects productivity.
A)True
B)False
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Chapter 9: Leadership Communication
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21256
Sample Questions
Q1) _____ is a process by which information and understanding are transferred between a sender and a receiver.
Q2) Which of the following is a form of social media?
A) Newspapers
B) Telegrams
C) Magazines
D) Blogs
Q3) _____ is the amount of information that can be transmitted during a communication episode.
Q4) The result of a dialogue is marked by:
A) opposition by individuals who advocate their positions and convince others.
B) group unity, shared meaning, and transformed mindsets.
C) talking more than listening.
D) "beating down" opponents.
Q5) Briefly describe the leader as a communication champion.
Q6) Leaders should select a communication channel to fit their message.
A)True
B)False
Q7) Describe channel richness.
Q8) Briefly describe a strategic conversation.
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Chapter 10: Leading Teams
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21257
Sample Questions
Q1) Which of the following factors increases team cohesion?
A) Prioritizing personal goals
B) Low morale
C) Personal attraction to the team
D) Importance of the task
Q2) _____ refers to disagreements among people about the goals to be achieved or the content of the tasks to be performed.
Q3) The team role associated with facilitating others' participation, smoothing conflicts, showing concern for team members' needs, and reminding others of standards for team interaction is the _____ role.
A) managerial
B) authoritarian leadership
C) task-specialist
D) socioemotional
Q4) Name the leadership styles appropriate for handling conflict.
Q5) The avoiding style of handling conflict reflects assertiveness to get one's own way.
A)True
B)False
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Chapter 11: Developing Leadership Diversity
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21258
Sample Questions
Q1) According to Hofstede's social value systems, _____ refers to how much people accept equality in power.
Q2) Which of the following statements is true of diversity?
A) It hampers the relationship of the organization with customers.
B) It helps develop employee potential.
C) It reinforces the glass ceiling.
D) It provides less organizational flexibility.
Q3) It is imperative that leaders in international organizations learn to understand local cultures and deal with them effectively.
A)True
B)False
Q4) _____ is a leadership style in which people develop personal relationships with followers, share power and information, empower employees, and strive to enhance others' feelings of self-worth.
Q5) Intellectual stimulation, a leadership quality, means questioning current methods and challenging employees to think in new ways.
A)True
B)False
Q6) Why are attitudes toward diversity changing?
Page 13
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Chapter 12: Leadership Power and Influence
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21259
Sample Questions
Q1) Leaders use the symbolic frame of reference to involve followers and give them opportunities for personal and professional development.
A)True
B)False
Q2) In the political frame of leader reference, leaders perceive an organization as a system of shared meaning and values.
A)True
B)False
Q3) In the context of stakeholder buy-in, who among the following are strong supporters and will help lead a change effort?
A) Resisters
B) Observers
C) Partners
D) Advocates
Q4) _____ involves activities to acquire, develop, and use power and other resources to obtain desired future outcomes when there is uncertainty or disagreement about choices.
Q5) Briefly describe the human resource frame of leader orientation.
Q6) Discuss transformational leadership.
Page 14
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Chapter 13: Creating Vision and Strategic Direction
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21260
Sample Questions
Q1) Which of the following statements is true of mission?
A) It is an ambitious desire for the future.
B) It tends to grow and change in the face of environmental shifts.
C) It defines the company's core values and reason for being.
D) It cannot work together with a company's vision.
Q2) In companies with excellence as a guiding purpose, _____.
A) managers and employees are treated as valuable resources.
B) excellence is defined by the customers rather than by work.
C) strength and aggressiveness determine the purpose of the organization.
D) discovery for its own sake can serve as a noble purpose.
Q3) A(n) _____ is an organization's core broad purpose and reason for existence.
Q4) Which of the following statements is true of strategy?
A) Strategy cannot be shifted by leaders.
B) Strategy defines the company's core values and reason for being, and it provides a basis for creating the vision.
C) Strategy involves making decisions every day based on what the organization wants to do and be.
D) Strategy is developed by leaders by reacting to environmental changes.
Q5) Describe the four themes that are common to powerful, effective visions.
Q6) Briefly explain the features of an organization's mission.
Page 15
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Chapter 14: Shaping Culture and Values
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21261
Sample Questions
Q1) To encourage members of the marketing team to be alert for any marketing opportunity, Riff frequently tells them about the time he gave a new store jacket to a local celebrity after her own jacket was torn. For the rest of the day, the celebrity wore the jacket that prominently displayed the store's name. This is an example of a:
A) story.
B) symbol.
C) ceremony.
D) daily action.
Q2) Values and practices considered as _____ include integrity, humility, respect, appreciation for the contributions of others, fair treatment, and personal reflection.
Q3) _____ is the set of key values, assumptions, understandings, and norms that is shared by members of an organization and taught to new members as correct.
Q4) Spiritual leadership can decrease or eliminate emotions such as:
A) altruistic love.
B) a sense of coherence.
C) a sense of failure.
D) integrity.
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Chapter 15: Leading Change
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/21262
Sample Questions
Q1) A key to effective brainstorming is:
A) evaluating ideas during spontaneous idea generation.
B) generating as many ideas as possible.
C) setting practical limits, such as cost and location, on the ideas.
D) dividing ideas into smaller units.
Q2) They were stuck. No one could think of a way to reduce costs enough to make the project worth the time it would take to complete. Jerry stood up and suggested, "Let's take a break for lunch. Everybody meet back here in two hours with a new idea." This is an example of:
A) speedstorming.
B) immersion.
C) lateral thinking.
D) pausing.
Q3) According to the eight-stage model of planned organizational change, leaders should:
A) avoid making big changes at once.
B) take advantage of a crisis.
C) depend on employees to solve any problems.
D) stop after achieving a small success.
Q4) How can leaders foster a creative culture in organizations?
Page 17
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