Nonprofit Management Ethics Exam
Questions
Course Introduction
Nonprofit Management Ethics examines the ethical principles and challenges faced by leaders and managers within nonprofit organizations. The course explores the responsibilities of nonprofit professionals to various stakeholders, including clients, donors, staff, and the broader community. Key topics include ethical decision-making frameworks, strategies for resolving ethical dilemmas, issues of transparency, accountability, conflict of interest, governance, and the role of values in shaping organizational culture. Through real-world case studies and practical applications, students will develop the skills needed to navigate complex ethical situations and promote integrity and trust within the sector.
Recommended Textbook
Business Ethics How to Design and Manage Ethical Organizations 1st Edition by Denis Collins
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Chapter 1: Unethical Behaviors in Organizations and
Human Nature
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Sample Questions
Q1) A common ethical dilemma involves choosing between the competing values of truth versus loyalty.
A)True
B)False
Answer: True
Q2) Which of the following views of human nature have implications for the way ethical issues are addressed by management?
A) humans are born with prior knowledge of right and wrong
B) humans are born good
C) humans are born with inherited sin
D) humans are "blank slates"
E) all of the above
F) none of the above
Answer: E
Q3) Human nature is universally understood to predispose us to unethical behavior.
A)True
B)False
Answer: False
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Chapter 2: A Historical Perspective on Business Ethics
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Q1) Huge population growth through illegal immigration,primarily from Europe,characterized the Industrial Revolution.
A)True
B)False
Answer: False
Q2) Adam Smith argued that when self-regulating moral mechanisms fail,________________ must serve to protect the public from egregious immoral actions.
A) democracy
B) strong justice systems
C) individual sanctions
D) all of the above
E) none of the above
Answer: B
Q3) The Bill of Rights outlined rights including freedom of speech,freedom of the press,and freedom from unreasonable search and seizure.
A)True
B)False
Answer: True
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Chapter 3: Hiring Ethical People
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Sample Questions
Q1) An organization's gender,racial,and ethnic employee profile should reflect the profile of people living in the geographical region qualified to perform the job task.
A)True
B)False
Answer: True
Q2) If an employer finds false information or inconsistencies on a resume or job application,he/she is encouraged to:
A) notify the candidate and immediately discontinue consideration of him/her
B) notify the candidate and ask for an explanation, correct and forgive minor mistakes, and closely monitor the new hire
C) determine that minor mistakes are understandable given the highly competitive job market, and disregard them
D) notify legal authorities
E) none of the above
Answer: B
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Chapter 4: Codes of Ethics and Codes of Conduct
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Sample Questions
Q1) Confidentiality is an issue that is outside of the area of concern for a Code of Conduct.
A)True
B)False
Q2) Generally,a bribe is distinguished from a business gratuity by whether:
A) the object of value unduly influences buying decisions
B) it is given by a salesperson or a supplier
C) it is given early or late in the relationship
D) all of the above
E) none of the above
Q3) The terms "Code of Ethics" and "Code of Conduct" can be used interchangeably in the workplace.
A)True
B)False
Q4) Discuss the relationship between Codes of Ethics and organizational assessment.
Q5) The number of companies that incorporate Codes of Ethics has decreased with the advent of more government regulation.
A)True
B)False
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Chapter 5: Ethical Decision Making
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Sample Questions
Q1) Individual characteristics that are associated with ethical beliefs,sensitivities,intentions and behaviors include which of the following?
A) more education
B) more work experience
C) religion
D) all of the above
E) none of the above
Q2) Ethical beliefs are followed by ethical intentions which are always followed by ethical behaviors.
A)True
B)False
Q3) ________,which is likely to determine the magnitude of a person's moral approval or disapproval,is dependent on issue-related factors,rather than individual or organizational factors.
A) moral sensitivity
B) moral intention
C) moral intensity
D) all of the above
E) none of the above
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Chapter 6: Ethics Training
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Sample Questions
Q1) Ethical organizations,which have high levels of trust,consistently
A) attract and sustain high-quality employees
B) face lower levels of organizational risk
C) experience higher levels of communication with stakeholders
D) all of the above
E) none of the above
Q2) A useful step in ethics training involving exploring ethical scenarios is to encourage discussion of minority viewpoints.
A)True
B)False
Q3) Personality measures can be helpful tools at which stage of the employment process?
A) hiring
B) orientation
C) ethics training
D) all of the above
E) none of the above
Q4) Outline the steps required for an effective ethics training workshop.
Q5) How would you assess the success of an ethics training workshop?
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Chapter 7: Respecting Employee Diversity
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Sample Questions
Q1) Which of the following characteristics is considered a permanent dimension of diversity?
A) race
B) ethnicity
C) gender
D) sexual orientation
E) all of the above
Q2) The ___________ group refers to the diverse characteristic that is held in common by a large number of employees,while the ___________ group refers to the diversity characteristic held by a small minority of organizational members.
A) dominant, subordinate
B) correct, incorrect
C) ethical, unethical
D) diverse, minority
E) none of the above
Q3) In the workplace,individuals tend to communicate,collaborate and associate with those who share some similar feature or characteristic important to the person.
A)True
B)False
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Chapter 8: Ethics Reporting Systems
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Sample Questions
Q1) Based on factors of __________________,observers are likely to remain silent about ethical misconduct if the misconduct causes minimal consequences to the recipient or the organization,occurs in a physically distant part of the organization,or if there is a lack of consensus in the organization that the misconduct is actually unethical.
A) moral sensitivity
B) moral intensity
C) moral norms
D) moral diversity
E) none of the above
Q2) Ethics-related information can come from suppliers and customers,in addition to employees.
A)True
B)False
Q3) Employee silence is less likely when the chain of command is the only mechanism for reporting and when the person behaving unethically can readily identify the information source.
A)True
B)False
Q4) Discuss the typical duties and skills of an ethics and compliance officer.
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Chapter 9: Managers as Ethical Leaders and Role Models
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Q1) Violations are harm-generating behaviors that require forgiveness,which can be applied through a four-phase model for managers including 1)uncovering phase,2)decision phase,3)____________,4)outcome phase.
A) termination phase
B) violation phase
C) forgiveness phase
D) work phase
E) none of the above
Q2) Outline the continuum of potential punishments for managing minor workplace infractions.
Q3) __________________ is a goal-setting technique in which managers and their subordinates jointly determine work unit and individual goals in alignment with organizational goals.
A) SMART goals
B) Management-by-objectives
C) Motivation
D) Stretch goals
E) none of the above
Q4) Identify and define the five sources of power available to managers.
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Chapter 10: Engaging and Empowering Ethical Employees
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Q1) The factor that serves as the foundation for effective team performance is:
A) trust
B) fair pay
C) hierarchy
D) diversity
E) none of the above
Q2) Developmental psychologist Abraham Maslow differentiated five categories of _______ that every individual has.
A) management styles
B) morals
C) virtues
D) needs
E) hierarchies
Q3) Every work unit is a team or small ____________,which has implications for the way its members work together.
A) community
B) department
C) division
D) function
E) none of the above
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Chapter 11: Environmental Management
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Sample Questions
Q1) LEED certification ensures that a building exceeds all recommendations for seven levels of new construction and major renovations.
A)True
B)False
Q2) Hitchcock and Willard have developed a(n)____________ that organizations can use for comparative evaluation purposes when deciding which product to purchase.
A) LEED checklist
B) Energy Start checklist
C) sustainable products checklist
D) Cap and Trade checklist
E) none of the above
Q3) Products can be certified as ___________ products,which ensures that they are energy efficient.
A) LEED-certified
B) Energy Star
C) Green
D) all of the above
E) none of the above
Q4) Discuss the competitive advantages to an organization for becoming eco-friendly.
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Chapter 12: Community Outreach and Respect
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Q1) Investors tend not to consider social responsibility when evaluating a company,provided the company has a strong bottom line.
A)True
B)False
Q2) A solid ethical argument exists supporting the relativist approach to international corporate citizenship,particularly around issues such as sweatshops.
A)True
B)False
Q3) The market for __________________,or funds which screen companies for financial and social performance,is huge and growing.
A) socially responsible investment (SRI)
B) LEED certification
C) The Natural Step
D) corporate compliance (CC)
E) none of the above
Q4) Cite some of the specific examples of family-friendly and community-friendly policies suggested in the chapter,primarily provided by the annual Working Mother magazine's listing.
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