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MIS Fundamentals introduces students to the essential concepts and practices of Management Information Systems (MIS) within organizations. The course explores how information systems support business operations, decision making, and competitive strategies. Topics include information system types, hardware and software basics, data management, networking, cybersecurity, e-commerce, and ethical considerations. Students will examine case studies and engage in practical activities to understand how technology is applied to solve business problems and drive innovation. By the end, students will have a foundational understanding of how MIS contributes to organizational success and the skills to communicate effectively about information systems in a business context.
Recommended Textbook
Using MIS 10th Edition by David M. Kroenke
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Sample Questions
Q1) The CEO of a large company asks the sales manager to report the sales figures of the previous quarter. The manager immediately sends her the list of products sold in the previous quarter. These details do NOT qualify as good information because they are
A) too narrow in scope
B) too expensive
C) not timely
D) not relevant
E) too large
Answer: D
Q2) Abstract reasoning is the ability to ________.
A) develop ideas and plans with others when performing tasks
B) make and manipulate models
C) act quickly on a problem
D) provide and receive critical feedback
E) identify the crux of an argument
Answer: B
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Sample Questions
Q1) Project plan and budget are prepared during the finalizing phase of project management.
A)True
B)False
Answer: False
Q2) Explain the importance of using task lists.
Answer: Managing with a task list is critical for making progress. Task descriptions need to be specific and worded so that it is possible to decide whether or not the task was accomplished. In general, one person should be made responsible for accomplishing a task. That does not mean that the assigned person does the task; it means that they are responsible for ensuring that it gets done. No benefit will come from this list unless every task has a date by which it is to be completed. For team members to utilize the task list effectively, they need to share it.
Q3) Explain why structured decisions seldom require collaboration.
Answer: A structured decision process is one where there is an understood and accepted method for making the decision. Since the decision process is already understood, there is no reason for collaboration to determine how to make the decision.
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Q1) Which of the following paved the way for the creation of a business process design?
A) support activities
B) triggers
C) linkages
D) primary activities
E) electronic data interchanges
Answer: C
Q2) Cooper, the owner of a small bicycle manufacturing company, is striving to keep his organization running smoothly while remaining profitable in a highly competitive market. Cooper chooses process implementation to give his company a competitive edge over others. Which of the following principles is he most likely to implement?
A) creating new products
B) enhancing services
C) reducing costs
D) differentiating products
E) redesign existing products
Answer: C
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Q1) Ronald runs both Windows 10 and Linux on his desktop computer. This process is called ________.
A) PC virtualization
B) server virtualization
C) cloud computing
D) application virtualization
E) BIOS
Q2) Source code is made available from an open source project's Web site to any user.
A)True
B)False
Q3) Distinguish between open source and closed source programs.
Q4) Quad-processor computers have two CPUs.
A)True
B)False
Q5) Programmers are not allowed to alter or add to an open source code.
A)True
B)False
Q6) Describe how native applications are developed.
Q7) Define the terms personal computers, servers, and server farms.
Page 6
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Q1) A foreign key is a key of a different (foreign) table than the one in which it resides.
A)True
B)False
Q2) A(n) ________ is a program used to create, process, and administer a database.
A) operating system
B) database management system
C) information system
D) database system
E) operating system driver
Q3) What is database administration?
Q4) Managing the impact of database structural changes on applications and users is an operational task for a database administrator.
A)True
B)False
Q5) Define the symbols and terms used in entity-relationship (E-R) diagrams.
Q6) SQL is an international standard language for processing a database.
A)True
B)False
Q7) Describe entities in the context of data models.
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Q1) Because DSL signals interfere with telephone signals, DSL data transmission and telephone conversations cannot occur simultaneously.
A)True
B)False
Q2) With a WAN, an organization is allowed to place communications lines wherever it wants because all lines reside on its premises.
A)True
B)False
Q3) The connection between a VPN client and a VPN server is called a(n) ________.
A) data highway
B) hyperlink
C) tunnel
D) access point
E) bridge
Q4) Small companies usually lack the technical expertise and management to load operating systems onto servers acquired via the cloud.
A)True
B)False
Q5) Explain the relevance of cloud-based hosting today.
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Q1) An Enterprise Resource Planning (ERP) solution does NOT include ________.
A) a database design
B) the company's operational data
C) initial configuration data
D) stored procedures
E) primary keys
Q2) Sina looks over annual performance evaluations for all employees in the sales department. Based on their performance, she determines who is eligible for merit-based salary increases. Sina belongs to the ________ workgroup.
A) customer service
B) operations
C) human resources
D) marketing
E) sales
Q3) Which of the following is performed by enterprise application integration?
A) It duplicates the data because each application has its own database.
B) It connects system "islands" via a new layer of software.
C) It prevents a gradual move to ERP.
D) It prevents existing applications from communicating and sharing data.
E) It prevents data loss.

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Q1) Which of the following best represents the value of social capital?
A) Number of Relationships × Relationship Strength × Entity Resources
B) Entity Resources - (Number of Relationships + Relationship Strength)
C) Number of Relationships - Relationship Strength - Entity Resources
D) (Number of Relationships × Relationship Strength) / Entity Resources
E) Number of Relationships + Relationship Strength + Entity Resources
Q2) Which of the following is a risk associated with using social media in human resources to form conclusions about employees?
A) loss of privacy of the employees
B) loss of control over the employees
C) decrease in efficiency of the evaluation process
D) possibility of error on the site
E) possibility of bad public relations
Q3) Social media (SM) communities differ from communities in the past because SM communities are ________.
A) formed based on family relationships
B) limited by geographic location
C) formed based on mutual interests
D) limited by organizational boundaries
E) limited by temporal and spatial factors
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Q1) Which of the following statements is True of source data for a business intelligence (BI) system?
A) It refers to the organization's metadata.
B) It refers to data that the organization purchases from data vendors.
C) It refers to the detailed level of data.
D) It refers to the hierarchical arrangement of criteria that predict a classification or a value.
E) It refers to the relative strength of data's predictive capabilities.
Q2) Which of the following is an example of a supervised data mining technique?
A) cluster analysis
B) market-basket analysis
C) regression analysis
D) click streaming
E) metadata matching
Q3) What is OLAP? Explain its features.
Q4) Regression analysis measures the effect of a set of variables on another variable.
A)True
B)False
Q5) Explain the difference between static and dynamic reports.
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Q1) ________ refers to an organization-wide function that is in charge of developing data policies and enforcing data standards.
A) Data administration
B) Authentication
C) Usurpation
D) Data encryption
E) Access Control
Q2) ________ occurs through human error when employees do not follow proper procedures or when procedures have not been well designed.
A) Unauthorized data disclosure
B) Incorrect data modification
C) Denial of service
D) Loss of infrastructure
E) Unauthorized data encryption
Q3) Define pretexting, phishing, spoofing, and sniffing.
Q4) The losses due to human error are minimal, and hence, organizations tend to ignore these losses.
A)True
B)False
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Q1) Explain how the benefits of outsourcing are outweighed by its long-term costs.
Q2) Which of the following statements is True about the changes and developments foreseen by the year 2027?
A) Running a computer center will be the most promising career in each one's life.
B) Most organizations will move their internal hardware infrastructure into the cloud.
C) Software development lifecycle (SDLC) will be typically used for systems development.
D) Small computing devices will lose their popularity and become more expensive.
E) Nearly all information security problems will be solved by using more powerful AI.
Q3) There will most likely be a decline in the use of mobile devices at work in the next 10 years.
A)True
B)False
Q4) It is impossible to cap financial risk by outsourcing.
A)True
B)False
Q5) How does outsourcing facilitate risk reduction?
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Q1) What are the phases of the systems development life cycle (SDLC)?
Q2) The work done during the ________ phase is either to fix the system so that it works correctly or to adapt it to changes in requirements.
A) implementation
B) maintenance
C) requirements analysis
D) component design
E) systems definition
Q3) In a Business Process Modeling Notation (BPMN) diagram, dotted arrows depict the flow of ________ in the process.
A) resources
B) messages and data
C) tasks and activities
D) control
E) applications
Q4) How are tasks scheduled in scrum methodology?
Q5) What are the tools used when planning information systems (IS) projects?
Q6) Define business process, roles, resources, and data flows.
Q7) Explain why process management is necessary for an organization.
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