MIS for Managers
Final Test Solutions
Course Introduction
Management Information Systems (MIS) for Managers provides an in-depth exploration of how technology-driven information systems support and enhance managerial decision-making in organizations. This course covers key concepts and components of MIS, including data management, systems design, information flow, and the strategic use of technology to achieve business objectives. Through real-world case studies and practical applications, students learn to evaluate, implement, and manage information systems that drive organizational efficiency, competitiveness, and innovation, while also addressing ethical and security concerns related to information management.
Recommended Textbook
Experiencing MIS 3rd Canadian Edition by David
M. Kroenke
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17 Chapters
1314 Verified Questions
1314 Flashcards
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Page 2
Chapter 1: Information Systems and You
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87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/24735
Sample Questions
Q1) Describe the essence of Moore's Law.
Answer: In 1965,Gordon Moore said that because of technology improvements in electronic chip design and manufacturing,"The number of transistors per square inch on an integrated chip doubles roughly every 2 years (20 months)."
Q2) This class is solely about learning how to use Excel and Access.
A)True
B)False Answer: False
Q3) An information system helps businesses achieve
A) its goals and objectives.
B) parity.
C) waking up employees.
D) security.
E) fairness.
Answer: A
Q4) MIS is synonymous with IT.
A)True
B)False Answer: False
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Chapter 2: Business Process Management and Decision Making
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91 Verified Questions
91 Flashcards
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Sample Questions
Q1) Provide an example of a structured decision.
Answer: A structured decision is one for which there is an understood and accepted method for making the decision.A formula for computing the reorder quantity of an item in inventory is an example of a structured decision process.
Q2) Business processes generate information by combining key data in a specific A) context.
B) activity.
C) procedure.
D) relevance.
E) process.
Answer: A
Q3) What does an executive information system support?
Answer: Information systems that support strategic decision making are called executive information system.
Q4) The information that is the output of one process can be viewed as a data input to another process.
A)True
B)False
Answer: True
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Chapter 3: Productivity, innovation and Strategy
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) An organization responds to the structure of its industry by choosing a competitive strategy.
A)True
B)False
Answer: True
Q2) Competitive ________ refers to a significant and sustainable benefit to a company over its competition.
A) commerce
B) strategy
C) planning
D) advantage
E) disintermediation
Answer: D
Q3) What are sustaining technologies?
Answer: Sustaining technologies are changes in technology that maintain the rate of improvement in customer value.
Q4) Some competitive advantages are less sustainable than others.
A)True
B)False
Answer: True
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Chapter 4: Hardware and Software
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Instructions move from main memory into the CPU via the (a)
A) network card.
B) memory chip.
C) operating system.
D) data channel.
E) cache.
Q2) The term "byte" stands for binary digit.
A)True
B)False
Q3) Volatile memory ________ data when the power is turned off.
A) removes B) saves
C) corrects
D) backs up
E) loses
Q4) What is an operating system? How does it perform memory swapping and why is this important for business?
Q5) The term "bit" stands for binary digit.
A)True
B)False
Page 6
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Chapter 5: Database and Content Management
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) ________ are keys in a different table from the one in which they reside.
A) Secondary keys
B) Simple keys
C) Special keys
D) Primary keys
E) Foreign keys
Q2) A group of similar rows or records is called a ________.
A) database
B) table
C) instance
D) attribute
E) column
Q3) Which of the following is a personal DBMS product?
A) Microsoft Access
B) Oracle
C) SQL.
D) Microsoft SQL Server
E) IBM DB2.
Q4) What are the differences between a database and a spreadhseet?
Q5) What is metadata? Give an example.Why is it important?
Page 7
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Chapter 6: Networks and Collaboration
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97 Verified Questions
97 Flashcards
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Sample Questions
Q1) What are the typical options for a home user to connect to the Internet?
Q2) MAC stands for
A) Maximum Access Control.
B) Medium Access Control.
C) Media Access Controls.
D) Media Address Control.
E) Media Access Control.
Q3) DSL stands for digital signal line and operates on the same lines as voice telephones and dial-up modems.
A)True
B)False
Q4) Which of the following is the device that allows users to connect to a wireless network?
A) a hub
B) a router
C) a wireless gateway
D) a switch
E) an access point
Q5) What is a NIC and a WNIC? Why are they important in a LAN?
Q6) What is the difference between a private IP and a public IP?
Page 8
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Chapter 7: Competitive Advantage and Business Proces
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) ERP systems handle
A) mainly HR functions.
B) mainly sales tracking.
C) only accounting.
D) All of the company's functions.
E) sales and accounting.
Q2) Grand & Toy has expanded its business model by offering services through the web in the last decade.
A)True
B)False
Q3) EAI leaves the functional systems and databases basically intact.
A)True
B)False
Q4) The greatest advantages of a CRM system is that
A) organizations can prioritize sales time and effort.
B) it can use sales management applications.
C) customer-touching processes can be linked to one another.
D) all the data is stored in a single database.
E) sales people can potentially increase sales.
Q5) What is a SRM system?
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Chapter 8: Decision Making and Business Intelligence
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) In 2002,a total of ________ petabytes of new data were created.
A) 304
B) 330
C) 3.3
D) 403
E) 430
Q2) The decision to use batch or real time processing should depend upon
A) the nature of the transactions and the needs of the organization.
B) the nature of the transactions.
C) the needs to the organization.
D) the existing infrastructure of the organization.
E) the needs to the organization and the existing infrastructure of the organization.
Q3) What is unsupervised data mining?
Q4) A reporting system is designed to provide the right information,to the right user,at the right time.
A)True
B)False
Q5) What are the three assumptions that Ackoff disagreed with?
Q6) What is clickstream data?
Page 10
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Chapter 9: E-Commerce, social Networking and Web 20
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85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/24743
Sample Questions
Q1) Merchant companies take title to the goods they sell.
A)True
B)False
Q2) When Dell computers sells to a federal agency this is called
A) C2C e-commerce
B) B2G e-commerce
C) C2G e-commerce
D) B2B e-commerce
E) Customer Relationship Management
Q3) E-commerce is considered a(n)_____________ of electronic business.
A) necessity
B) sub-set
C) precursor
D) cause
E) irrelevant factor
Q4) Explain the difference between merchant and nonmerchant companies and give an example of each.
Q5) List 5 issues facing manufacturers who wish to start selling directly to consumers via e-commerce.
Q6) Using specific examples,describe how social networks add value to business.
Page 11
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Chapter 10: Acquiring Information Systems Through Projects
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82 Verified Questions
82 Flashcards
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Sample Questions
Q1) What are the different system conversion strategies and when are they appropriate?
Q2) The five phases of the SDLC approach after the initial system definition phase are A) requirements analysis, system definition, component design, implementation, and conversion.
B) requirements analysis, implementation, design, and system upgrade.
C) requirements analysis, system definition, component design, implementation, and system maintenance.
D) requirements analysis, system definition, implementation, design and training.
E) requirements analysis, system definition, implementation, component design, and training.
Q3) "Buy it and customize it" is the most common method for acquiring software applications.
A)True
B)False
Q4) PMBOK was developed by the Project Management Institute.
A)True
B)False
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Chapter 11: Structure, governance and Ethics
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) The ___________ department usually manages the computers,computer centres,networks,and communication media.
A) IT
B) finance
C) operations
D) legal
E) CIO's
Q2) EPEAT is a tool based on ________ criteria that measure a product's efficiency and sustainability attributes.
A) 27
B) 30
C) 24
D) 25
E) 28
Q3) Graduating business students can be successful in the ICT industry,if they are
A) keeping up to date with information systems knowledge.
B) intimately familiar with the SOX Act.
C) ignoring information systems.
D) intimately familiar with the details of COBIT
E) familiar with issues facing information technology and can communicate.
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Chapter 12: Managing Information Security and Privacy
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88 Verified Questions
88 Flashcards
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Sample Questions
Q1) What is sniffing?
Q2) What is a technical safeguard? Describe two of these.
Q3) The web site _______________________ lists simple things to do to lower your risk of identity theft.
A) HYPERLINK "http://www.wordpress.com" www.wordpress.com
B) HYPERLINK "http://www.google.ca" www.google.ca
C) HYPERLINK "http://www.safecanada.com" www.safecanada.com
D) HYPERLINK "http://www.priv.gc.da" www.priv.gc.da
E) HYPERLINK "http://www.equifax.com" www.equifax.com
Q4) Viruses and worms don't spread very quickly so it is not essential to move cautiously when one is discovered by someone in your organization.
A)True
B)False
Q5) What are the three general sources of IS security threats? Which one is the most dangerous? Which one is the easiest to plan for?
Q6) Denial of service always occurs because of malicious attacks on the system. A)True
B)False
Q7) What is pretexting?
Page 14
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Chapter 13: Business Process Modeling: Techniques, Rules, and Applications
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) DFD shapes include
A) process, octagons and interface.
B) interface, neural, and connector.
C) connector, data store and process.
D) Page layout, process and interface.
E) Insert, delete and typeover.
Q2) Scheduling employees to support an international figure skating contest would be an example of _____________ that could be mapped by a process modeling tool.
A) a process
B) a set of variables
C) a spreadsheet
D) payroll
E) security system
Q3) Every process should have at least two data flow connectors coming into it and least two data flow connectors coming out of it.
A)True
B)False
Q4) Define the four shapes in a data flow diagram and give a real-life example of each.
Page 15
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Chapter 14: Excel Basics: Understanding Spreadsheets,
Cells, and Formulas
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) If you need to sort and filter data you would use tools on the ________ tab.
A) Review
B) Page Layout
C) Insert
D) Data
E) Home
Q2) "C8" is an absolute reference.
A)True
B)False
Q3) When you build a formula it must begin with an "=".
A)True
B)False
Q4) A cell is identified by using a
A) column number and a row number.
B) column letter and a row number.
C) position number.
D) column letter and a row letter.
E) column number and a row letter.
Page 16
Q5) Describe how you would enter a new formula that adds the value of two cells into and Excel spreadsheet.
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Chapter 15: Database Design and Entity Relationships
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) ________ is the process of converting poorly-structured tables into two or more well-structured tables.
A) Application development
B) Normalization
C) Structuring
D) Clarification
E) Conversion
Q2) In a relational database,each entity is described by A) characters.
B) data.
C) bytes.
D) attributes.
E) records.
Q3) What are the different types of relationships represented in a data model? How are these captured by the use of keys?
Q4) At times you may not place a field in a table because it can be readily computed in forms or reports.
A)True
B)False
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Chapter 16: Creating and Utilizing Forms, Queries, and Reports in MS Access
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) What are data entry forms used for and how are they created in MS Access?
Q2) Relationships can be assigned using the Relationships tool that is found on the Database Tools tab of the ribbon.
A)True
B)False
Q3) A report ______________ can be used to create a report.
A) wizard
B) queries
C) tables
D) modules
E) forms
Q4) Access displays the _____________of a field as help text on forms.
A) description
B) data type
C) name
D) colour
E) attribute
Q5) A quick way of creating reports in Access is to use the Report Wizard. A)True
B)False
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Chapter 17: Understanding MS Project: Features and Functions
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32 Verified Questions
32 Flashcards
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Sample Questions
Q1) You can create subtasks within the tasks of a project.
A)True
B)False
Q2) The resource view shows all the tasks associated with a project and how long they are expected to last.
A)True
B)False
Q3) Dependencies are crucial for
A) scheduling tasks.
B) creating predecessors.
C) creating successors.
D) creating meaningful schedules.
E) scheduling resources.
Q4) The resource sheet allows you to enter people that will be working on a project to the project.
A)True
B)False
Q5) What is the advantage of using a Gantt chart?
Q7) What is a dependency between two tasks? Page 19
Q6) Why is MS Project considered a full-service product?
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Page 20