Medical Office Procedures
Pre-Test Questions
Course Introduction
Medical Office Procedures introduces students to the foundational skills necessary for working effectively in a healthcare administrative setting. The course covers essential topics such as appointment scheduling, patient record management, medical billing and coding, telephone etiquette, insurance processing, and the use of electronic health records (EHR). Emphasis is placed on confidentiality, accuracy, professionalism, and compliance with legal and ethical standards in the medical office. Students also learn effective communication techniques, office correspondence, and procedures for interacting with patients and healthcare professionals, preparing them for roles in a variety of medical administrative environments.
Recommended Textbook
Medical Language for Modern Health Care 3rd Edition by David Allan
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Page 2
Chapter 1: Roots and Combining Forms
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Sample Questions
Q1) Which of the following terms is spelled correctly?
A)Gastrik
B)Pneumothorax
C)Dermatitus
D)Uroligy
E)Resperatory
Answer: B
Q2) Which term has more than one root?
A)urology
B)cardiac
C)pneumothorax
D)neuritis
E)arthritis
Answer: C
Q3) The core element of any term is its _____________.
Answer: root
Explanation: The core element of any term is its root.
Q4) The Greek/Latin element of joint is ____________________.
Answer: Arthr-
Explanation:
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Chapter 2: Suffixes and Prefixes
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Sample Questions
Q1) Rapid heart rate is ___________________.
Answer: tachycardia
Explanation: The prefix for rapid is tachy-, the root word is cardi- meaning heart, and the suffix is -ia
Q2) Which of the following medical terms has a suffix that means pertaining to?
A)Endocardium
B)Pyrexia
C)Costovertebral
D)Carditis
E)Hyperthyroidism
Answer: C
Q3) Choose the correct suffix for the term that means a disease of an organ such as the heart.
A)-ology
B)-pathy
C)-itis
D)-osos
E)-plasty
Answer: B
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Page 4
Chapter 3: Word Analysis and Communication
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Sample Questions
Q1) The element hem- is what type of word element?
A)Suffix
B)Prefix
C)Root word
D)Medical term
E)Not a word element
Answer: C
Q2) The plural form of the word for armpit is:
A)axilla
B)axillas
C)axillary
D)axillae
E)axilllae
Answer: D, E
Q3) The study of the heart is ___________________.
Answer: Cardiology
Explanation: -logy is the suffix in the term meaning the study of and cardi/o is the combining form for heart.
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Page 5
Chapter 4: The Body As a Whole
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Sample Questions
Q1) Posterior means _________________ and is opposite to
A)situated behind; anterior
B)situated below; superior
C)situated away from the center; proximal
D)ventral; supine
E)nearer the head; caudal
Q2) The powerhouses of the cells are the _______________?
Q3) Which of the following words has a prefix meaning around?
A)Transverse
B)Endoplasmic
C)Anterior
D)Epigastric
E)Periosteum
Q4) The function is the birth process. The correct body system is _____________________.
Q5) The surgeon needs to put a patient in the ________________ position to remove a lesion on the back.
Q6) This forms the tip of your nose, the shape of your ear, and the larynx
Q7) The toes are ______________ to the knee.
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Chapter 5: Digestive System
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Sample Questions
Q1) Carbohydrates are ingested in three forms, monosaccharides, disaccharides, and:
A)Glucose
B)Trisaccharides
C)Lipids
D)Water
E)Polysaccharides
Q2) Upset stomach with epigastric pain, nausea, and gas is:
A)Dysphagia
B)Deglutition
C)Dyspepsia
D)Dyslexia
E)Canker
Q3) Which of the following words means a procedure for removal of a mass of tissue projecting into the bowel?
A)Hemorrhoidectomy
B)Polypectomy
C)Cystectomy
D)Appendectomy
E)Diverticulosis
Q4) A synonym for icterus is _________________________.
Page 7
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Chapter 6: Urinary System
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Sample Questions
Q1) What is the medical term for the artificial method of removing waste materials and excess fluid from the blood?
A)Filtration
B)Dialysis
C)Lavage
D)Curettage
E)Incision and drainage
Q2) Which of the following terms has two prefixes?
A)Semipermeable
B)Reabsorption
C)Nephrectomy
D)Ammonia
E)Urination
Q3) What does the suffix in the term nephroscope mean?
A)Kidney
B)Nephron
C)To view
D)Instrument
E)To discover
Q4) An enzyme that causes vasoconstriction is _________________.
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Chapter 7: Male Reproductive System
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Sample Questions
Q1) Ejaculation occurs when the____________________ system stimulates smooth muscle of the ductus deferens, ejaculatory ducts, and the prostate gland to
A)parasympathetic nervous; contract
B)central nervous; relax
C)sympathetic nervous; contract
D)sympathetic nervous; spasm
E)parasympathetic nervous; stricture
Q2) The D in STD stands for
A)defect
B)dysuria
C)dysfunction
D)disease
E)dorsal
Q3) Which of the following words has a suffix meaning tissue?
A)Acuminata
B)Spongiosum
C)Erection
D)Cavernosa
E)Perineal
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Chapter 8: Female Reproductive System
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Sample Questions
Q1) Menarche cannot occur until a girl has at least _______% of body fat.
A)5
B)10
C)17
D)25
E)30
Q2) What is the medical term for the most commonly occurring vaginitis in women of childbearing age?
A)Yeast infection
B)AIDS
C)Papilloma virus
D)Trichinosis
E)Bacterial vaginosis
Q3) What does the prefix in the term endometrium mean?
A)Uterus
B)Pertaining to
C)Inner, within
D)Tissue
E)Ending
Q4) A baby born after 42 weeks gestation is classified as
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Chapter 9: Nervous System
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Sample Questions
Q1) A disease in which the body makes antibodies against myelin, thereby disrupting nerve conduction is
A)Guillain-Barré syndrome
B)Multiple sclerosis
C)Tay Sach disease
D)encephalomyelitis
E)Horner syndrome
Q2) A short-term, small stroke with symptoms lasting for less than 24 hours is abbreviated as a (n)
A)AVM
B)CVA
C)TSH
D)TIA
E)PSA
Q3) The suffix in the word neuralgia means
A)pain
B)nerve
C)pertaining to
D)condition
E)sensation, feeling
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Chapter 10: Cardiovascular System
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Sample Questions
Q1) Which of the following words means occurring in sharp, spasmodic episodes?
A)Diastolic
B)Sternum
C)Interatrial
D)Paroxysmal
E)Prosthetic
Q2) The medical term for a heart attack is abbreviated as a (n) _____________________.
Q3) The heart has four sections known as
A)caverns
B)rooms
C)chambers
D)cloisters
E)cells
Q4) Which of the following words has a prefix meaning without?
A)Dysrhythmia
B)Arrhythmia
C)Diastole
D)Implantable
E)Pericarditis
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Chapter 11: Blood
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Sample Questions
Q1) What are the two main types of lymphocytes?
A)B cells and E cells
B)T cells and B cells
C)A cells and E cells
D)A cells and O cells
E)C cells and T cells
Q2) Which of the following words is spelled correctly?
A)Coagalopathy
B)Extravasate
C)Himophelia
D)Diseminate
E)Striptokinaise
Q3) An inherited coagulation disorder passed from mothers to sons is called
A)Thrombocytopenia
B)Henoch-Schöenlein purpura
C)Multiple myeloma
D)Hemophilia
E)Disseminated intravascular coagulation
Q4) A synonym for a red blood cell is
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Chapter 12: Lymphatic and Immune System
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Sample Questions
Q1) What does the prefix in the word coreceptor mean?
A)Two
B)Together
C)Across
D)Along
E)Pertaining to
Q2) The structure which begins in the abdomen at the level of the second lumbar vertebra and empties into the left subclavian vein is the A)aorta
B)lymph nodes
C)inferior vena cava
D)left thoracic duct
E)portal vein
Q3) Why is the development of natural immunity to HIV so difficult?
A)The infection immediately overwhelms the immune system.
B)HIV lives inside the red blood cells.
C)About 1 percent of the HIV's genes mutate every year.
D)HIV produces antibodies against human antigens.
E)The human immune system does not recognize the HIV as an invader.
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Page 14
Chapter 13: Respiratory System
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Sample Questions
Q1) Where is the apex of the lung located?
A)Above and behind the clavicle
B)Behind the inferior edge of the scapula
C)At the level of the third intercostal space
D)Along the mid-axillary line
E)Resting on the diaphragm
Q2) A patient is diagnosed as having atelectasis. This means that the patient has a(n)
A)inflammation of the lining of the lung.
B)collapse of a part of a lung.
C)cancer of a lobe of the lung.
D)condition in which the alveoli are hyperinflated.
E)inflammation of the lung parenchyma.
Q3) What does the term cricoid mean?
A)The location of the thyroid gland
B)Resembling a neck
C)Resembling cartilage
D)Ring-shaped cartilage in the larynx
E)Oval-shaped cartilage in the trachea
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Chapter 14: Musculoskeletal System
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Q1) The term that means bringing the ends of bones at a break back together opposite each other so that they fit together as they did in the original bone is
Q2) The three vitamins needed for bone growth are
A)Vitamin K, vitamin E, and vitamin C
B)Vitamin A, vitamin C, and vitamin D
C)Vitamin A, vitamin C, and vitamin K
D)Vitamin D, vitamin E, and vitamin K
E)Vitamin A, vitamin B, and vitamin C
Q3) Women at risk for developing osteoporosis should have a bone mineral density (BMD) screening using which of the following procedures?
A)MRI
B)CT
C)FDA
D)PET
E)DEXA
Q4) An ____________________ tool or piece of equipment, such as a special computer keyboard, is designed to prevent worker injury and discomfort in the workplace.
Q5) The word which means creation of new bone is _________________________________.
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Chapter 15: Integumentary System
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Sample Questions
Q1) A condition, thought to have an auto-immune etiology in which non-pigmented white patches develop on otherwise normal skin is called
Q2) For the term anesthetic, choose the suffix, prefix, and root, and the correct meaning for each.
A)prefix an- means pertaining to; suffix -ic means without; root esthet- means hardening
B)prefix an- means without; suffix -ic means against; root esthet- means hardening
C)prefix an- means pertaining to; suffix -ic means without; root esthet- means sensation
D)prefix an- means without; suffix -ic means pertaining to; root esthet- means sensation
E)prefix an- means none; suffix -ic means condition; root esthet- meaning sensation
Q3) The skin synthesizes Vitamin _____ which is essential for bone growth and maintenance.
Q4) The medical term meaning a stitch to hold the edges of a wound together is _____________.
Q5) The medical term for a cut in the skin is_____________________________________.
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Page 17
Chapter 16: Special Senses of the Eye and Ear
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Sample Questions
Q1) Scratching the eye through a badly fitting contact lens can cause a condition known as
A)uveitis
B)conjunctivitis
C)scleritis
D)corneal abrasion
E)iritis
Q2) Which word that contains a prefix, root, and suffix refers to a condition involving turning the eye outward?
A)Strabismus
B)Exotropia
C)Esotropia
D)Stereopsis
E)Amblyopia
Q3) Which of the following words refers to a condition involving the eyelid?
A)Blepharitis
B)Dacryostenosis
C)Strabismus
D)Periorbital
E)Scleritis
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Chapter 17: Endocrine System
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Sample Questions
Q1) The first organ affected by hypoglycemia is the A)stomach
B)gallbladder
C)liver
D)brain
E)kidney
Q2) Which of the following words has a prefix meaning below?
A)Hypophysis
B)Hypertension
C)Hypnosis
D)Extracorporeal
E)Suprarenal
Q3) A synonym for growth hormone is
A)prolactin
B)thyrotropin
C)corticotropin
D)somatotropin
E)neurotoxin
Q4) An abnormal sensation such as tingling, burning and pricking, usually in the hands and feet of a person with diabetes mellitus is called_____________________.
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Chapter 18: Mental Health
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Sample Questions
Q1) The suffix in the word psychopath refers to A)mind
B)study of C)disease
D)pertaining to E)process
Q2) A mood disorder characterized by hyperactivity, irritability, and rapid speech is
A)obsessive-compulsive disorder
B)mania
C)phobia
D)catatonia
E)schizophrenia
Q3) The term psychopharmacotherapy refers to A)treatment for drug abusers
B)drug treatment for mental disorders
C)therapy for pharmacists
D)therapy that involves psychoanalysis
E)a psychiatric specialty
Q4) The inability to sleep is called
Page 20
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Chapter 19: Geriatrics
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Q1) The term that is used to refer to the transmission of characteristics from parents to offspring through genes is
A)genetics
B)genealogy
C)geriatrics
D)pediatrics
E)heredity
Q2) As a person ages, the function of the immune system declines. Which of the following activities would be best to protect an elderly person against disease transmission?
A)Have a physical examination done on a yearly basis.
B)Limit contact with relatives and friends during the winter months.
C)Stay indoors as much as possible.
D)Receive a yearly influenza vaccine and other vaccines as needed.
E)Take a multivitamin daily.
Q3) The type of care that relieves symptoms and pain without curing a person of a disease or condition is called _______________________.
Q4) A type of facility or program that provides care to the dying and their families is
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Chapter 20: Cancer Oncology
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Sample Questions
Q1) Exposure to pesticides increases a man's risk for cancer of the A)bone
B)pancreas
C)prostate
D)testicular
E)lung
Q2) Which of the following words is derived from the Latin meaning crab?
A)Tumor
B)Malignant
C)Cancer
D)Oncology
E)Metastasis
Q3) The word which means capable of invading surrounding tissues and metastasizing to distant organs is
A)cancerous
B)malignant
C)infiltration
D)proliferate
E)neoplastic
Q4) The abbreviation for cancer is _____________________________.
Page 22
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Chapter 21: Radiology and Nuclear Medicine
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Q1) A type of nuclear medicine therapy involves fusing a monoclonal antibody with a radioactive material which is injected into a patient's blood stream. The antibody travels to and binds to the cancer cells, delivering a high dosage of radiation directly to the cells in the cancer. This type of therapy is called
A)Proton beam therapy
B)Brachytherapy
C)Radioimmunotherapy
D)Stereotactic radiation
E)Intensity-modulated radiation therapy
Q2) X-rays, like light and radio waves, are a form of _______________________radiation.
Q3) The word which means a line of central support and comes from the Greek meaning central support is
A)algorithm
B)coronal
C)axis
D)sagittal
E)vertebral
Q4) Another name for a radioactive drug is a
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Chapter 22: Pharmacology
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Q1) In a disease such as multiple sclerosis, a patient often experiences periods of improvement in well-being alternating with periods of worsening of the patient's symptoms. The medical term which refers to the period when there is a lessening of the manifestations of a disease is _____________________________.
Q2) In the word narcotic, the root/combining form means
A)Sensation of pain
B)Addiction
C)Sleep, stupor
D)Bringing sleep
E)Relaxation
Q3) An antitussive is used to treat
A)Sinus headaches
B)Coughs
C)Wheezing
D)Insomnia
E)Pain
Q4) A word which comes from the Latin meaning placed underneath and refers to a small solid body containing medication that is placed in a body orifice other than the mouth to release the medication is called a
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