Medical Office Practice
Pre-Test Questions
Course Introduction
Medical Office Practice provides students with an in-depth understanding of the administrative and organizational functions required in a healthcare setting. The course covers essential topics such as patient scheduling, medical record management, billing and insurance procedures, communication with patients and healthcare professionals, compliance with privacy regulations, and the use of electronic health records (EHRs). Emphasis is placed on developing effective interpersonal and professional skills to ensure the efficient operation of a medical office. Through practical exercises and case scenarios, students gain hands-on experience and learn to apply best practices in real-world situations.
Recommended Textbook
Clinical Procedures for Medical Assistants 8th Edition by Kathy Bonewit
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21 Chapters
1262 Verified Questions
1262 Flashcards
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Chapter 1: The Medical Record
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66 Verified Questions
66 Flashcards
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Sample Questions
Q1) A review of the health status of blood relatives is known as
A) Family history
B) Review of systems
C) Genetic review
D) Chronological history
Answer: A
Q2) What is the chief complaint?
A) The probable outcome of the patient's condition
B) The symptom causing the patient the most trouble
C) A detailed description of the patient's illness using medical terms
D) A tentative diagnosis of the patient's condition
Answer: B
Q3) A copy of the patient's emergency department report is sent to the
A) Patient's insurance company
B) Patient
C) Patient's family physician
D) Laboratory
Answer: C
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Chapter 2: Medical Asepsis and the Osha Standard
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50 Flashcards
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Sample Questions
Q1) All of the following are examples of work practice controls except
A) Sanitizing the hands after removing gloves
B) Placing a lancet in a biohazard sharps container
C) Picking up broken glassware with gloved hands
D) Bandaging a cut on the hands before gloving
Answer: C
Q2) After
A)aer/o
B)an-
C)anti-
D)-gen
E)micro-
F)natal
G)non-
H)path/o
I)postJ)septic
Answer: I
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Chapter 3: Sterilization and Disinfection
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40 Flashcards
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Sample Questions
Q1) The proper time for sterilizing an article in the autoclave depends on
A) The type of autoclave being used
B) What is being sterilized
C) The type of sterilization indicator being used
D) The intended use of the article
Answer: B
Q2) Which of the following concentrations of alcohol is the most effective disinfectant?
A) 50% isopropyl alcohol
B) 60% isopropyl alcohol
C) 70% isopropyl alcohol
D) 100% isopropyl alcohol
Answer: C
Q3) Autoclave tape
A) Ensures whether sterilization has occurred
B) Indicates whether the article was in the autoclave
C) Can be used only to close the pack
D) Plays "Jingle Bells" when it has been exposed to steam
Answer: B
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Chapter 4: Vital Signs
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) A vague sense of body discomfort, weakness, and fatigue that often marks the onset of a disease is known as
A) The blahs
B) Malaise
C) Crisis
D) Adventitious
Q2) A tympanic membrane thermometer should not be used to measure temperature on a patient who has
A) Otitis externa
B) A small amount of cerumen in the ear
C) Big ears
D) Strep throat
Q3) Which of the following tests might be ordered for a patient with a dysrhythmia?
A) MRI
B) Heart catheterization
C) ECG
D) Blood gas analysis
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Chapter 5: The Physical Examination
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) What is the name of the instrument used to examine the interior of the eye?
A) Otoscope
B) Ophthalmoscope
C) Rhinoscope
D) Stethoscope
Q2) Which of the following is an example of auscultation?
A) Measuring body temperature
B) Measuring blood pressure
C) Urine testing
D) Testing pupillary reaction
Q3) The height of an adult patient usually is measured only
A) When the patient is ill
B) During the first office visit
C) When medication has been prescribed
D) After a loss of weight
Q4) Which of the following is an example of a chronic illness?
A) Strep throat
B) Chickenpox
C) Arthritis
D) Poison ivy
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Chapter 6: Eye and Ear Assessment and Procedures
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50 Flashcards
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Sample Questions
Q1) Which of the following can result in conductive hearing loss?
A) Serous otitis media
B) Ototoxicity
C) Old age
D) Pierced ears
Q2) Instrument used to measure
A)a-
B)audi/o
C)hyper-
D)-ic
E)-ism
F)-meter
G)-opia
H)ot/o
I)-scope
J)tympan/o
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Chapter 7: Physical Agents to Promote Tissue Healing
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Sample Questions
Q1) An ice bag should be filled with small pieces of ice to
A) Prevent the application from becoming too cold
B) Allow the bag to mold better to a body area
C) Prevent adverse secondary effects
D) Avoid irritation to the patient's skin
Q2) Which of the following can be used to support and immobilize a fractured wrist?
A) Splint
B) Brace
C) Ace bandage
D) Sling
Q3) All of the following should be relayed to the patient regarding crutch use except
A) To wear well-fitting flat shoes with nonskid soles
B) To support the weight of the body with the hands
C) To take steps that are at a safe and comfortable distance
D) To look down at his or her feet when taking a step
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Chapter 8: The Gynecologic Examination and Prenatal Care
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Rh antibody titer
A)To detect the presence of anemia
B)To detect the presence of an organism that if left untreated could infect the infant's eyes at birth
C)To anticipate any ABO or Rh incompatibilities
D)Used as a basic screening test to assess the patient's state of health; includes white blood cell count, red blood cell count, hematocrit, hemoglobin blood type, and differential
E)To detect the presence of syphilis
F)To assess the antibody level present against rubella
G)To screen individuals for gestational diabetes mellitus
H)To detect the presence of the amount of circulating Rh antibodies
Q2) Which of the following is an advantage of the liquid-based Pap method?
A) Almost all of the Pap specimen is preserved
B) Debris is removed from the specimen
C) The cells are dispersed in a thin even layer on the slide
D) All of the above
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Chapter 9: The Pediatric Examination
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Measuring pediatric blood pressure helps to identify children at risk for developing
A) Hypertension
B) Type 2 diabetes
C) Juvenile rheumatoid arthritis
D) Heart disease
E) All of the above
Q2) If PKU is left untreated, it can lead to
A) Malnutrition
B) Mental retardation
C) Aplastic anemia
D) Spinal curvature
Q3) What immunizations are included in a DTaP injection?
A) Diphtheria, polio, tetanus
B) Dysentery, pertussis, mumps
C) Diphtheria, pertussis, tetanus
D) Diphtheria, rubella, rubeola
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Chapter 10: Minor Office Surgery
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) What patient position is used to perform a colposcopy?
A) Lithotomy
B) Supine
C) Sims
D) Knee-chest
Q2) The purpose of swabbing the cervix with acetic acid during colposcopy is to
A) Allow visualization of abnormal areas
B) Kill microorganisms present on the cervix
C) Numb the cervix to reduce pain
D) Control bleeding
Q3) Cryosurgery operates on the basis of
A) Freezing temperatures
B) Sound waves
C) X-rays
D) Chemicals
Q4) Which of the following is not a postoperative instruction for cryosurgery?
A) Normal activity can be resumed the day after surgery.
B) Abstain from intercourse for 2 to 3 weeks after the procedure.
C) A clear, watery vaginal discharge may occur for 2 to 4 weeks.
D) Use tampons to absorb drainage.
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Chapter 11: Administration of Medication and Intravenous Therapy
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126 Verified Questions
126 Flashcards
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Sample Questions
Q1) Which of the following parts of a prescription indicates the information that is included on the label?
A) Superscription
B) Subscription
C) Signature
D) DEA number
Q2) What is the maximal amount of medication that can be administered through the subcutaneous route?
A) 1 mL
B) 2 mL
C) 3 mL
D) 5 mL
Q3) The frequency and length of a patient's chemotherapy treatment depends on the A) Type of cancer being treated
B) Chemotherapy medications being administered
C) Patient's overall health
D) Patient's ability to tolerate the chemotherapy
E) All of the above
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Chapter 12: Cardiopulmonary Procedures
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) The left atrium receives
A) Deoxygenated blood from the body
B) Oxygenated blood from the left ventricle
C) Oxygenated blood from the lungs
D) Deoxygenated blood from the lungs
Q2) All of the following are characteristics of a low range peak flow meter except
A) Can be purchased OTC
B) Is used by adults
C) Is used by children
D) Ranges from zero to 300
Q3) Which of the following artifacts appears as small, straight, spiked lines that are consistent in nature?
A) Muscle
B) Wandering baseline
C) Alternating current
D) Interrupted baseline
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Chapter 13: Colon Procedures and Male Reproductive Health
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40 Flashcards
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Sample Questions
Q1) Testicular cancer occurs most commonly
A) Between age 15 and 34
B) Between age 30 and 50
C) After age 40
D) After age 50
Q2) A normal prostate gland feels
A) Lumpy
B) Firm
C) Soft
D) Hard
Q3) What parts of the colon are viewed during a colonoscopy?
A) Sigmoid colon
B) Descending colon
C) Transverse colon
D) Ascending colon
E) All of the above
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Page 15
Chapter 14: Radiology and Diagnostic Imaging
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50 Flashcards
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Sample Questions
Q1) Echocardiogram
A)A radiograph of the urinary bladder
B)A radiograph of the lungs
C)A radiograph of the bile ducts
D)An ultrasound examination of the heart
E)A radiograph of the heart
F)A radiograph of the major arteries of the brain
G)A radiograph of the coronary arteries
H)A radiograph of the uterus and fallopian tubes
Q2) Who discovered x-rays?
A) Radcliffe
B) Roentgen
C) Pasteur
D) Fleming
Q3) Which of the following assists in the diagnosis of coronary artery disease?
A) DEXA scan
B) IVP
C) Nuclear cardiac stress test
D) Cerebral angiogram
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Page 16
Chapter 15: Introduction to the Clinical Laboratory
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40 Flashcards
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Sample Questions
Q1) Which of the following is a quality control method?
A) Discarding outdated reagents
B) Proper storage of test systems
C) Calibration
D) Allowing refrigerated controls to come to room temperature before use
E) All of the above
Q2) All of the following are included on a laboratory request form except the
A) Physician's name and address
B) Patient's age and gender
C) Date and time of collection of the specimen
D) Source of the specimen
E) Laboratory test results
Q3) Which of the following is an example of a unique identifier?
A) Date and time of the specimen collection
B) Patient's name and date of birth
C) Medical assistant's initials
D) Source of the specimen
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Chapter 16: Urinalysis
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67 Flashcards
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Sample Questions
Q1) Which of the following represents an error in technique when testing a urine specimen with a reagent strip?
A) Using a freshly voided urine specimen
B) Touching the reagent areas with the fingers
C) Completely immersing the reagent areas in the urine specimen
D) Holding the reagent strip in a horizontal position when reading results
E) None of the above
Q2) How should urine reagent strips be stored?
A) In a cool area
B) In a dark container
C) In a dry area
D) With the cap tightly closed
E) All of the above
Q3) If the internal control of a urine pregnancy test does not perform as expected, the test results are interpreted as
A) Invalid
B) Positive
C) Negative
D) Weakly reactive
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Page 18
Chapter 17: Phlebotomy
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66 Flashcards
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Sample Questions
Q1) Which of the following should be performed if an evacuated tube contains a clot activator?
A) Push the posterior needle through the tube stopper before puncturing the vein.
B) Fill the tube only one-half full with blood.
C) Gently invert the tube five times after drawing it.
D) Centrifuge the tube immediately after drawing it.
Q2) After drawing a blood specimen for an electrolyte profile, the next step is to
A) Centrifuge the specimen for 10 minutes
B) Allow the specimen to stand in an upright position for 30 to 45 minutes
C) Pipet the serum and place it in a transfer tube
D) Place the tube in the refrigerator
Q3) What may occur if a finger puncture is made that is deeper than 3.1 mm?
A) Damage to nerves in the finger
B) Penetration of the bone
C) Inaccurate test results
D) Excessive bleeding
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Chapter 18: Hematology
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Sample Questions
Q1) Leukocytes do their work in the
A) Circulatory system
B) Tissues
C) Lymphatic system
D) Central nervous system
Q2) Which of the following is not a granular leukocyte?
A) Neutrophil
B) Eosinophil
C) Basophil
D) Monocyte
Q3) Which of the following is the largest white blood cell?
A) Neutrophil
B) Basophil
C) Lymphocyte
D) Monocyte
E) Eosinophil
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Page 20
Chapter 19: Blood Chemistry and Immunology
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Sample Questions
Q1) Control testing should be performed on a glucose meter during all of the following situations except
A) Daily before using the meter for the first time
B) When a new container of strips is opened
C) When a new battery is inserted into the meter
D) If the glucose meter is dropped
Q2) Which of the following is an example of an antigen?
A) Viruses
B) Bacterial toxins
C) Allergens
D) Blood antigens
E) All of the above
Q3) What blood antibodies are present if an individual has type AB-negative blood?
A) A, B
B) None
C) A, B, Rh
D) Rh
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Chapter 20: Medical Microbiology
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40 Flashcards
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Sample Questions
Q1) A throat specimen should be collected from the
A) Tonsillar area and posterior pharynx
B) Posterior pharynx
C) Adenoids
D) Hard palate
Q2) The period of time in which the first symptoms indicating an approaching disease occur is known as the
A) Convalescent period
B) Acute period
C) Prodromal period
D) Symptomatic
Q3) What is a smear?
A) Material spread on a slide for microscopic examination
B) A small sample taken to represent the nature of the whole
C) A mass of microorganisms growing in a laboratory culture medium
D) A small piece of cotton wrapped around the end of a wooden stick
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Chapter 21: Emergency Medical Procedures
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Sample Questions
Q1) Which of the following snakes is poisonous?
A) Rattlesnake
B) Copperhead
C) Cottonmouth
D) Coral snake
E) All of the above
Q2) What is the name of the individual who is qualified to perform advanced life support measures?
A) EMT-Basic
B) EMT-Paramedic
C) MLT
D) EMD
Q3) What is the name of the type of fracture in which the broken ends of the bone are forcefully jammed together?
A) Transverse
B) Greenstick
C) Impacted
D) Closed
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