Medical Office Administration
Final Exam
Course Introduction
Medical Office Administration is a comprehensive course designed to equip students with the essential skills and knowledge required to effectively manage the administrative tasks within healthcare environments such as clinics, hospitals, and physician offices. The curriculum covers vital topics including patient scheduling, medical billing and coding, electronic health records management, insurance processing, medical terminology, confidentiality and legal compliance, and effective communication with healthcare professionals and patients. Students will also gain expertise in the use of medical office software and develop an understanding of office management procedures, ensuring they are prepared to support the efficient operation of medical offices and contribute to high standards of patient care.
Recommended Textbook
Medical Terminology for Health Professions 7th Edition by Ann Ehrlich\Simplified Syllabus Course
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Chapter 1: Introduction to Medical Terminology
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Q1) The term ____________________ means the medical screening of patients to determine their relative priority of need.
Answer: triage
Q2) The act of rotating the arm so that the palm of the hand is forward is known as ____________________.
Answer: supination
Q3) The process of producing a radiographic study of blood vessels after the injection of a contrast medium is known as ____________________.
Answer: angiography
Q4) suppuration
A)any disease of the stomach
B)frequent watery stools
C)pertaining to the lining of an artery
D)swelling
E)formation of pus
Answer: E
Q5) The medical term ____________________ means pain in the stomach. Answer: gastralgia
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Chapter 2: The Human Body in Health and Disease
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Q1) Sweat glands are ____________________ glands that secrete chemical substances into ducts.
Answer: exocrine
Q2) anomaly
A)abnormal development of cells,tissues,or organs
B)change in cell structure and orientation
C)defective development of an organ or tissue
D)deviation from what is regarded as normal
E)study of body structures
Answer: D
Q3) A/An ____________________ plane divides the entire body into upper and lower portions.
Answer: transverse
Q4) The ____________________ plane is also known as the midline.
Answer: midsagittal
Q5) The ____________________ holds the organs in place within the abdominal cavity.
Answer: peritoneum
Q6) ____________________ is a group of hereditary bleeding disorders in which a blood-clotting factor is missing.
Answer: Hemophilia
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Chapter 3: The Skeletal System
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Q1) The term ____________________ means originating within an individual.
Answer: autologous
Q2) metatarsals
A)bone that forms the upper portion of the sternum
B)bones that form the palms of the hand
C)bones that form the part of the foot
D)hip socket
E)rounded,bony protuberance on the ankle
Answer: C
Q3) ____________________ ____________________ is a chronic autoimmune disorder in which the joints and some organs of other body systems are attacked.
Answer: Rheumatoid arthritis
Q4) crani/o
A)cartilage
B)crooked,bent,or stiff
C)joint
D)rib
E)skull
Answer: E
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Chapter 4: The Muscular System
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Q1) dorsiflexion
A)bending the foot upward at the ankle
B)circular movement at the far end of a limb
C)limb movement away from the midline
D)limb movement toward the midline
E)turning the palm of the hand toward the back
Q2) The medical term for the condition commonly known as hiccups is ____________________.
Q3) The age-related reduction in skeletal muscle mass in the elderly is known as ____________________.
Q4) adhesion
A)band of fibrous tissue
B)degeneration of muscle
C)lacking normal muscle tone
D)muscle weakness from lack of use
E)spasm of a muscle group
Q5) ____________________ release is a specialized soft-tissue manipulation technique used to ease the pain of conditions such as fibromyalgia.
Q6) Pain in a tendon is known as ____________________.
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Chapter 5: The Cardiovascular System
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Q1) A/An ____________________ is a medication that slows coagulation and prevents new clots from forming.
Q2) leukopenia
A)abnormally low number of white blood cells
B)malignancy affecting leukocytes
C)mature red blood cells
D)pigment that transports oxygen
E)white blood cells
Q3) ____________________ ____________________ is a peripheral arterial occlusive disease in which intermittent attacks are triggered by cold or stress.
Q4) The term _________________________ means any blood disorder in which there are not enough platelets.
Q5) The form of ____________________ known as LDL is harmful because it contributes to plaque buildup in the arteries.
Q6) A deposit of plaque on or within the arterial wall is known as a/an
Q7) A diagnostic procedure in which a catheter is passed into a vein or artery and then guided into the heart is known as ____________________
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Chapter 6: The Lymphatic and Immune Systems
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Q1) A/An _________________________ disorder is a condition that occurs when one or more parts of the immune system are deficient,missing,or not working properly.
Q2) lymphaden/o
A)against
B)cancer
C)lymph
D)lymph node
E)protected
Q3) neo-
A)eat,swallow
B)formation
C)lymph vessel
D)new or strange
E)tumor
Q4) spirochetes
A)acute viral infection transmitted to humans by an infected animal
B)organism living on or within another living organism
C)rod-shaped,spore-forming bacteria
D)small bacterium transmitted by the bite of an infected tick
E)spiral-shaped bacteria with flexible walls
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Chapter 7: The Respiratory System
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Q1) ox/o,ox/y
A)bronchus
B)blue
C)larynx
D)oxygen
E)pharynx
Q2) ____________________ is an acute respiratory syndrome in children and infants characterized by the obstruction of the larynx,hoarseness,and a barking cough.
Q3) laryngectomy
A)inflammation of the larynx
B)paralysis of the larynx
C)specialist in disorders of the lungs
D)surgical removal of the larynx
E)visual examination of the larynx with a laryngoscope
Q4) pharyng/o
A)bronchus
B)blue
C)larynx
D)oxygen
E)pharynx
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Chapter 8: The Digestive System
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Q1) ____________________ disease is a chronic autoimmune disorder that is most often found in the ileum and in the colon.
Q2) A radiographic examination of the bile ducts with the use of a contrast medium is known as ____________________.
Q3) obesity
A)eating disorder characterized by an intense fear of gaining weight
B)eating disorder characterized by episodes of binge eating
C)excessive body fat
D)medical specialty concerned with preventing obesity
E)physical wasting away due to diseases such as AIDS
Q4) sigmoid/o
A)anus and rectum
B)digestion
C)rectum
D)sigmoid colon
E)swallowing
Q5) The condition of weighing two or three times,or more,than the ideal weight is known as ____________________ ____________________.
Q6) The condition known as ____________________ is the lack of adequate saliva.
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Chapter 9: The Urinary System
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Q1) A/An ____________________ is a surgical incision into the bladder for the purpose of removing a stone from the bladder.
Q2) cystopexy
A)a stone in the urinary bladder
B)bladder hernia through the vaginal wall
C)direct visual examination of the bladder
D)inflammation of the bladder
E)surgical fixation of the bladder
Q3) The medical term ____________________ means excessive urination.
Q4) A/An ____________________ is the surgical creation of an opening between the urethra and the skin.
Q5) -pexy
A)kidney
B)setting free
C)stone,calculus
D)surgical fixation
E)urination,urine
Q6) ____________________ is the removal of a body part or the destruction of its function by surgery or other methods.
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Chapter 10: The Nervous System
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Q1) The medical term ____________________ describes an abnormal sensation,such as burning or prickling,in the extremities.
Q2) panic attack
A)anxiety disorder characterized by recurrent,unwanted thoughts or impulses
B)intense emotional feelings that include apprehension,fearfulness,and terror
C)learning disability characterized by substandard reading achievement
D)potentially reversible mental condition often associated with a high fever
E)progressive decline in mental abilities
Q3) anesthetic
A)congenital herniation of the meninges through the skull or spinal column
B)inflammation of the meninges
C)inflammation of the spinal cord or bone marrow
D)medical professional,other than an MD,specializing in administering anesthesia
E)medication producing the absence of normal sensitivity to pain
Q4) hallucination
A)abnormal fear of enclosed spaces
B)excessive fear of high places
C)false personal belief despite evidence to the contrary
D)repeated pulling out of one's own hair
E)sight or sound not based on external stimulation
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Chapter 11: Special Senses: the Eyes and Ears
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Q1) myring/o
A)cornea,hard
B)eardrum
C)eyelid
D)hearing
E)iris
Q2) phak/o
A)eye,vision
B)ear
C)lens
D)old age
E)vision condition
Q3) An inflammation of the sclera is known as ____________________.
Q4) ophthalm/o
A)eye,vision
B)ear
C)lens
D)old age
E)vision condition
Q5) The medical term ____________________ describes an inflammation of the cornea.
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Chapter 12: The Integumentary System
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Q1) urtic/o
A)dry
B)lice
C)rash
D)sebum
E)wrinkle
Q2) A malformation of the nails in which the outer surface is scooped out like the bowl of a spoon is known as ____________________.
Q3) bi/o
A)life
B)hairy
C)red
D)skin
E)sweat
Q4) The medical term ____________________ describes a chronic condition that produces redness,tiny pimples,and broken blood vessels.
Q5) The general term ____________________ is used to describe small knotlike swellings of granulation tissue in the epidermis.
Q6) The medical term ____________________ means excessively dry skin.
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Chapter 13: The Endocrine System
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Q1) The mineral substances that are normally found in the blood,such as sodium and potassium,are known as ____________________.
Q2) ____________________ thyroiditis is an autoimmune disorder in which the immune system mistakenly attacks thyroid tissue.
Q3) Inflammation of the adrenal glands is known as ____________________.
Q4) ____________________ is both a hormone and a neurohormone that plays an important role in the fight-or-flight response.
Q5) The ____________________ blood test is administered to patients with diabetes to measure average glucose levels over the past 3 weeks.
Q6) crin/o
A) adrenal glands
B) extremities
C) sugar
D) thirst
E) to secrete
Q7) The ____________________ hormone maintains the water balance within the body by promoting the reabsorption of water through the kidneys.
Q8) The hormone ____________________ is secreted by fat cells.
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Chapter 14: The Reproductive Systems
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Q1) hypomenorrhea
A)direct visual examination of the interior of the uterus and fallopian tubes
B)fluid-filled sac in the scrotum
C)presence of blood in the seminal fluid
D)small menstrual flow during a shortened menstrual period
E)surgical removal of the uterus
Q2) A/An ____________________ score is an evaluation of a newborn infant's physical status at 1 and 5 minutes after birth.
Q3) primipara
A)a woman during her first pregnancy
B)a woman who has borne a viable child
C)complication of pregnancy
D)painful erection lasting 4 hours or more
E)severe itching of external female genitalia
Q4) hyster/o
A)cervix
B)female
C)pregnant
D)uterus
E)vagina
Page 16
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Chapter 15: Diagnostic Procedures and Pharmacology
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Q1) glycosuria
A)abnormally low body temperature
B)extremely high fever
C)the presence of blood in the urine
D)the presence of glucose in the urine
E)the presence of ketones in the urine
Q2) ____________________ is the puncture of a vein for the purpose of drawing blood.
Q3) A/An ____________________ is an individual trained and skilled in phlebotomy.
Q4) A/An ____________________ is the fiber-optic instrument used for endoscopy and is named for the body parts involved in the examination.
Q5) The presence of an abnormal amount of protein in the urine is known as ____________________.
Q6) intramuscular
A)directly into a vein
B)directly into muscle tissue
C)into the fatty layer just below the skin
D)into the middle layers of the skin
E)absorbed through intact skin
Q7) A/An ____________________ ____________________ is an unexpected response to a drug. Page 17
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Chapter 16: Word Parts
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Q1) The suffix ____ means surgical fixation.
A) -desis
B) -lysis
C) -pexy
D) -ptosis
Q2) The procedure of surgically suturing together the divided ends of a tendon is known as ____.
A) tenorectomy
B) tenorrhaphy
C) tendorrhaphy
D) tenotomy
Q3) Which condition is an accumulation of pus in the pleural cavity?
A) atelectasis
B) empyema
C) pneumothorax
D) pyoderma
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Chapter 17: Abbreviations
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Q1) The medical term for the condition commonly known as swollen glands is ____.
A) lymphangitis
B) lymphedema
C) lymphadenitis
D) lymphoma
Q2) Which term describes evidence of disease,such as a fever,that can be observed by the patient and others?
A) prognosis
B) sign
C) symptom
D) syndrome
Q3) Which term describes the rupture of a muscle?
A) hernia
B) myocele
C) myorrhaphy
D) myorrhexis
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