

![]()


Medical Assisting is a comprehensive course that prepares students to support healthcare professionals in clinical and administrative roles within various medical settings. The curriculum covers essential topics such as patient intake, vital signs monitoring, medical terminology, basic laboratory procedures, and documentation of patient records. Students also learn effective communication, safety protocols, infection control, and the use of healthcare technologies. Through a combination of classroom instruction and hands-on lab practice, this course equips students with the knowledge and skills necessary to perform as competent and ethical medical assistants, ready to contribute to quality patient care in doctors offices, clinics, and other healthcare environments.
Recommended Textbook
The Phlebotomy Textbook 3rd Edition by Susan King Strasinger
Available Study Resources on Quizplus 16 Chapters
1205 Verified Questions
1205 Flashcards
Source URL: https://quizplus.com/study-set/3960 Page 2

Available Study Resources on Quizplus for this Chatper
59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/79393
Sample Questions
Q1) The department of the hospital that specializes in diagnostic x-rays is:
A) respiratory therapy.
B) radiology.
C) electrocardiography.
D) pharmacy.
Answer: B
Q2) The physical therapy department specializes in:
A) treating with water, heat, and exercise.
B) performing arterial blood gases.
C) dispensing medications and drugs.
D) performing biopsies.
Answer: A
Q3) Before placing a call on hold, a phlebotomist should:
A) record the caller's name.
B) check to see if it is an emergency.
C) transfer the call to the phlebotomy supervisor.
D) tell the caller his or her name.
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 3

Available Study Resources on Quizplus for this Chatper
67 Verified Questions
67 Flashcards
Source URL: https://quizplus.com/quiz/79392
Sample Questions
Q1) Parasitology is located in which of the following laboratory sections?
A) Hematology
B) Chemistry
C) Blood bank
D) Microbiology
Answer: D
Q2) The two major areas of the clinical laboratory are:
A) chemistry and hematology.
B) cytology and histology.
C) anatomical and clinical.
D) urinalysis and microbiology.
Answer: C
Q3) Pap smears are analyzed by:
A) histologists.
B) cytologists.
C) medical laboratory technicians.
D) medical technologists.
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 4

Available Study Resources on Quizplus for this Chatper
84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/79391
Sample Questions
Q1) Cleansing the venipuncture site with 70% isopropyl alcohol and blowing on the alcohol to dry it is an example of:
A) doing the right thing right.
B) doing the right thing wrong.
C) doing the wrong thing right.
D) doing the wrong thing wrong.
Answer: B
Q2) A phlebotomist obtained blood from a confused patient. After collecting the blood, the phlebotomist leaves the bed rail down and leaves the room. The phlebotomist may be charged with:
A) negligence.
B) assault.
C) battery.
D) libel.
Answer: A
Q3) According to the Institute of Medicine, most medical errors are preventable. A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 5

Available Study Resources on Quizplus for this Chatper
56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/79390
Sample Questions
Q1) In which isolation category should a phlebotomist remove personal protective equipment (PPE) after leaving the patient's room?
A) Contact
B) Protective
C) Droplet
D) Blood and body fluid
Q2) To complete the chain of infection, all of the following are required except a:
A) source.
B) contaminated surface.
C) mode of transmission.
D) host.
Q3) Personal protective equipment (PPE) should be removed:
A) before leaving an isolation room.
B) without touching the outside of the PPE.
C) before double-bagging the specimen.
D) without touching the inside of the PPE.
Q4) It is safe to store volatile chemicals in an explosion-proof refrigerator.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6

Available Study Resources on Quizplus for this Chatper
42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/79389
Sample Questions
Q1) -algia
A)Cell
B)Enlargement
C)Meal
D)Pain
E)Surgical opening
F)Tumor
G)Written record
Q2) patell/o
A)Blood
B)Blue
C)Death
D)Intestine
E)Joint
F)Knee cap
G)Muscle
H)Pus
I)Stone
J)Uterus
To view all questions and flashcards with answers, click on the resource link above.

Available Study Resources on Quizplus for this Chatper
139 Verified Questions
139 Flashcards
Source URL: https://quizplus.com/quiz/79388
Sample Questions
Q1) The nervous system that is made up of the brain and spinal cord is the:
A) central nervous system.
B) peripheral nervous system.
C) autonomic nervous system.
D) voluntary nervous system.
Q2) Impetigo
A)Contagious bacterial infection
B)Hard protein
C)Inflammation of sebaceous glands
D)Melanoma
E)Oily secretion
F)Ringworm
G)Scaly skin
H)Skin inflammation
Q3) The digestion that begins in the mouth by the action of the teeth and tongue is called:
A) peristalsis.
B) mechanical digestion.
C) chemical digestion.
D) elimination.
To view all questions and flashcards with answers, click on the resource link above. Page 8

Available Study Resources on Quizplus for this Chatper
58 Verified Questions
58 Flashcards
Source URL: https://quizplus.com/quiz/79387
Sample Questions
Q1) The two main types of lymphocytes are T cells and:
A) neutrophils.
B) B cells.
C) A cells.
D) monocytes.
Q2) Coagulation requires all of the following except:
A) prothrombin.
B) thrombin.
C) heparin.
D) fibrin.
Q3) Hardening of the arteries is called:
A) necrosis.
B) ptosis.
C) dermatitis.
D) atherosclerosis.
Q4) The leukocyte with the highest concentration in normal blood is the: A) monocyte.
B) eosinophil.
C) basophil.
D) neutrophil.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Available Study Resources on Quizplus for this Chatper
68 Verified Questions
68 Flashcards
Source URL: https://quizplus.com/quiz/79386
Sample Questions
Q1) When using a butterfly, a light blue stopper tube should be collected first. Matching
A)True
B)False
Q2) In an evacuated tube, blood flow into the tube depends on:
A) the vacuum in the tube.
B) gravity.
C) blood pressure.
D) air pressure.
Q3) A lavender stopper tube maintains cellular integrity better than other tubes. A)True
B)False
Q4) A blood pressure cuff can be used as a tourniquet. A)True
B)False
Q5) The presence of a clot is acceptable in:
A) red stopper tubes.
B) lavender stopper tubes.
C) green stopper tubes.
D) light blue stopper tubes.

10
To view all questions and flashcards with answers, click on the resource link above.
Available Study Resources on Quizplus for this Chatper
61 Verified Questions
61 Flashcards
Source URL: https://quizplus.com/quiz/79385
Sample Questions
Q1) Patients should be encouraged to pump their fists during venipuncture.
A)True
B)False
Q2) Failure to allow the alcohol to dry on the patient's arm after site cleansing can cause all of the following except:
A) increased bacteriostatic action.
B) a stinging sensation for the patient.
C) a possible unsterile site.
D) specimen hemolysis.
Q3) Insert the needle.

To view all questions and flashcards with answers, click on the resource link above.
11

Available Study Resources on Quizplus for this Chatper
93 Verified Questions
93 Flashcards
Source URL: https://quizplus.com/quiz/79384
Sample Questions
Q1) What information should be added to the requisition forms for patient B?
Q2) All of the following can cause hemolyzed specimens except:
A) use of 25-gauge needles.
B) shaking a tube forcefully.
C) difficult venipunctures where blood enters the tube slowly.
D) gentle inversion of tubes containing blood.
Q3) To collect 5 mL of blood a 10-mL syringe should be used.
A)True
B)False
Q4) Smoking
A)Decreased glucose
B)Decreased white blood cell (WBCs) and platelets
C)Increased cholesterol and triglycerides
D)Increased hemoglobin
E)Increased PO<sub>2</sub> and white blood cells (WBCs)
F)Increased prothrombin time (PT) and activated partial thromboplastin time (APTT)
Q5) The puncture site begins swelling while the specimen is being collected from patient
A. What should the phlebotomist do?
Q6) Where should the phlebotomist collect the specimen from patient C?
To view all questions and flashcards with answers, click on the resource link above. Page 12
Available Study Resources on Quizplus for this Chatper
66 Verified Questions
66 Flashcards
Source URL: https://quizplus.com/quiz/79383
Sample Questions
Q1) The best choice of equipment for venipuncture from a geriatric or pediatric patient with small fragile veins is a:
A) 23-gauge needle and a butterfly with a syringe.
B) 23-gauge needle and a butterfly and evacuated tubes.
C) 21-gauge needle and a small syringe.
D) 25-gauge needle and an evacuated tube.
Q2) The ideal time for collecting a blood culture is:
A) just before the patient's temperature spikes.
B) after antibiotics have been given.
C) when the patient's white blood cell (WBC) count is the highest.
D) when the patient's temperature is the highest.
Q3) A patient who is not allowed to have food or water for a specified time is classified as:
A) fasting.
B) NPO.
C) preprandial.
D) basal.
Q4) It is best to address geriatric patients using their first names.
A)True
B)False

Page 13
To view all questions and flashcards with answers, click on the resource link above.

Available Study Resources on Quizplus for this Chatper
126 Verified Questions
126 Flashcards
Source URL: https://quizplus.com/quiz/79382
Sample Questions
Q1) Which of these complications is not associated with deep vein puncture in infants?
A) Danger to nearby organs
B) Collapsing of superficial veins
C) Reflex arteriospasm
D) Cardiac arrest
Q2) Collection of blood for newborn screening in a capillary pipette and transferring it to the filter paper circle is not recommended because:
A) the blood is heparinized.
B) the circle cannot be filled on both sides.
C) two pipettes must be used.
D) the pipette may scratch the filter paper.
Q3) The high red blood cell counts normally seen in newborns may cause:
A) decreased bilirubin levels.
B) decreased glucose levels.
C) decreased potassium levels.
D) both A and B
Q4) When performing a blood smear from a finger stick, two smears are made.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 14

Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/79381
Sample Questions
Q1) Improper cleansing of the venipuncture site is the most frequently encountered variable associated with:
A) contaminated blood cultures.
B) hemolyzed samples.
C) clotted samples.
D) clotted microhematocrit tubes.
Q2) The Six Sigma System utilizes the acronym DMAIC to describe its principles. In this acronym, I stands for:
A) improve the process using the data collected.
B) innovate and use new systems instead of old ones.
C) improve the existing system rather than try something new.
D) initiate change now and measure later.
Q3) Documentation in the specimen processing area must include:
A) technical processing instructions and procedures.
B) procedures for keeping records of corrective actions.
C) instructions for contacting a designated supervisor.
D) all responses are correct.
To view all questions and flashcards with answers, click on the resource link above.
Page 15

Available Study Resources on Quizplus for this Chatper
59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/79380
Sample Questions
Q1) An alternate pathway capable of supplying blood to an area if the main pathway is obstructed is referred to as:
A) circulatory bypass.
B) collateral circulation.
C) shunt circulation.
D) an arterial fistula.
Q2) Pulling too hard on the syringe plunger may cause capillary blood to enter the specimen.
A)True
B)False
Q3) Arterial punctures should be performed:
A) on pediatric patients.
B) only when authorized.
C) only from the radial artery.
D) after an unsuccessful venipuncture.
Q4) Glass syringes are used to collect arterial blood gas (ABG) specimens that must be placed on ice.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 16

Available Study Resources on Quizplus for this Chatper
59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/79379
Sample Questions
Q1) Failure to perform a pregnancy test on a first-morning urine specimen may cause:
A) a false-positive reaction.
B) a false-negative reaction.
C) interference with the enzyme reaction.
D) incomplete binding of antigen and antibody.
Q2) The standardization of an instrument used for point-of-care testing (POCT) is called:
A) quality control.
B) calibration.
C) documentation.
D) reliability.
Q3) The physical examination of urine includes reports on:
A) odor and turbidity.
B) color and appearance.
C) clarity and foam color.
D) color and blood.
Q4) Point-of-care testing (POCT) analyzers are available to measure arterial blood gases and electrolytes.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 17

Available Study Resources on Quizplus for this Chatper
69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/79378
Sample Questions
Q1) All of the following may be used to collect sweat electrolytes except:
A) coils.
B) syringes.
C) gauze.
D) filter paper.
Q2) Accessioning refers to:
A) a test performed in the chemistry section.
B) organization of requisition slips for morning sweeps.
C) assigning of identification numbers and distribution of specimens.
D) processing of specimens requiring special handling.
Q3) Protective apparel worn in the central processing area should include all of the following except:
A) masks.
B) fluid-resistant lab coats.
C) gloves.
D) full-face shields.
Q4) The temperature of a urine drug specimen must be taken within 4 minutes of collection.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 18