Medical Assisting Certification Review
Mock Exam
Course Introduction
Medical Assisting Certification Review is designed to help students prepare for national certification exams in medical assisting by reinforcing core concepts and practical skills. The course provides a comprehensive overview of essential topics such as clinical procedures, administrative tasks, anatomy and physiology, medical law and ethics, pharmacology, and laboratory techniques. Through practice tests, interactive reviews, and discussions, students will develop test-taking strategies and increase their confidence and competence. This course is ideal for individuals seeking to validate their proficiency as medical assistants and advance their careers in healthcare settings.
Recommended Textbook
Comprehensive Medical Assisting 6th Edition by Wilburta Q. Lindh
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47 Chapters
1893 Verified Questions
1893 Flashcards
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Page 2
Chapter 1: The Medical Assisting Profession
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25 Verified Questions
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Sample Questions
Q1) Which of the following best describes the reason a medical assistant should ensure good personal hygiene?
A)Demonstrate a professional appearance
B)Protect clothing from materials
C)Protect patients from dirty clothes
D)Minimize body injury
Answer: A
Q2) An individual who graduated from a CAAHEP-accredited medical assistant program and successfully passes the certification exam through the AMT has earned which of the following credentials?
A)CMA (AAMA)
B)CMAS
C)CMA
D)RMA
Answer: D
Q3) Licensure
A) voluntary
B) mandatory
Answer: B
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Page 3
Chapter 2: Health Care Settings and the Health Care Team
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Sample Questions
Q1) Which of the following specialties evaluates body tissue
A)Pathology
B)Surgery
C)Preventive Medicine
D)Pediatrics
Answer: A
Q2) Which of the following is NOT a true statement of nurses' education?
A)Nurses are licensed by the state in which they practice.
B)Nursing students complete a minimum of a 4-year course of study at a state-approved school of nursing.
C)Training is oriented to bedside care.
D)CAAHEP is not responsible for nurse education and accreditation.
Answer: B
Q3) Which of the following best describes the process of screening in the medical office setting?
A)A diagnosis can be made.
B)Patients' needs are assessed and prioritized.
C)Patients are taken in the order in which they arrive.
D)Patients determine their own needs.
Answer: B
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Chapter 3: Coping Skills for the Medical Assistant
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Sample Questions
Q1) Which of the following best describes one of the illnesses associated with longer-duration stress?
A)Fainting
B)Headache
C)Dyspnea
D)Panic attacks
Answer: B
Q2) Which of the following is NOT one of the characteristics associated with burnout?
A)Role conflict
B)Role ambiguity
C)Role frustration
D)Role overload
Answer: C
Q3) Enroll in office management classes.
A) long-term goal
B) short-term goal
Answer: B
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Page 5
Chapter 4: Therapeutic Communication Skills
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Sample Questions
Q1) The common gesture of finger-tapping might mean which of the following?
A)Indifference
B)Impatience
C)Discouragement
D)Anger
Q2) Which of the following must be present to achieve effective verbal and nonverbal communication?
A)Masking
B)Clustering
C)Congruency
D)Projection
Q3) "I just have not had time to get the medication the doctor ordered."
A) denial
B) displacement
C) repression
D) projection
E) rationalization
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Chapter 5: The Therapeutic Approach to the Patient With a
Life-Threatening Illness
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Sample Questions
Q1) Which of the following is NOT a true statement regarding patients with HIV/AIDS?
A)The lives of patients with AIDS are greatly compromised due to their suppressed immune system.
B)Some physicians prefer to discuss this illness as early or later stage HIV rather than AIDS.
C)HIV least affects individuals who are relatively young.
D)Many physicians will use the term AIDS when CD4 counts decline to less than 200.
Q2) Criteria that may identify an illness as AIDS includes which of the following?
A)Opportunistic infection
B)Tumor
C)Severe body wasting
D)All of the above
Q3) Which of the following is an example of an Asian expression of pain?
A)General terms of relating the imbalance of the body
B)Descriptive words such as piercing or throbbing
C)Description of disturbances of the mind
D)Describing pain on a scale of 1 to 10
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Page 7
Chapter 6: Legal Considerations
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Sample Questions
Q1) A patient has cancer and tells the provider not to tell family members about the diagnosis.When the medical assistant talks to the patient's daughter, she states, "I am sorry to hear of your mom's illness." What right has been violated?
A)Standard of care
B)Confidentiality
C)Public duty
D)Informed consent
Q2) The Federal Age Discrimination Act protects certain individuals:
A)30 years and older
B)60 years and older
C)40 years and older
D)less than 40 years of age
Q3) Which of the following best describes the main purpose of the Good Samaritan law?
A)Removes legal liability from rescuers
B)Encourages health care professionals to help within their scope of training
C)Allows performance of cardiopulmonary resuscitation during rescues
D)Supplements the emergency medical services
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8
Chapter 7: Ethical Considerations
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Sample Questions
Q1) A new provider in town buys a full-page advertisement that announces how fees are determined and rendered.
A) ethical
B) unethical
Q2) Scientists have already cloned which of the following?
A)Mice
B)Rabbits
C)Dogs
D)Only a and b
E)a, b, and c
Q3) Hospice discourages
A)CPR
B)IV therapy
C)Feeding tubes
D)all of the above
Q4) In the course of a physical examination, a provider discovers that his patient has a sexually transmitted disease, and he reports this information to the State Board of Health.
A) ethical
B) unethical
Page 9
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Chapter 8: Emergency Procedures and First Aid
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Sample Questions
Q1) acid-base balance impaired
A) neurogenic
B) cardiogenic
C) anaphylactic
D) metabolic
E) septic
Q2) Which of the following is NOT the recommended choice for ingested poison?
A)ipecac
B)activated charcoal
C)call poison control
D)none of the above
Q3) incision
A) tissue torn and uneven
B) superficial scraping
C) skin or part torn off
D) sharp object injury
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Page 10
Chapter 9: Creating the Facility Environment
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Sample Questions
Q1) Which of the following best describes making facilities and equipment available to all users?
A)Facilitation
B)Debilitating
C)Accessibility
D)Empowerment
Q2) Which of the following best describes a disadvantage of having fresh flowers in the medical facility?
A)They need to be replaced frequently.
B)The odor might be unpleasant.
C)They may affect patient's allergies.
D)They can easily be knocked over.
Q3) Which of the following best describes the services of the office, the function of medical staff members, measures to take in case of an emergency, and other issues that patients may need to consider?
A)Textbook
B)Sign
C)News item
D)Brochure
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Chapter 10: Computers in the Medical Clinic
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Sample Questions
Q1) keyboard
A) data input device
B) data output device
C) data storage device
Q2) compact disk
A) data input device
B) data output device
C) data storage device
Q3) What will make electronic health records a reality?
A)LANs
B)WiFi
C)Apps
D)Cloud Computing
Q4) Which of the following is a true statement regarding a Universal System Bus (USB) port?
A)It is a small device that can be carried on a key chain.
B)It can store up to 10,000 gigabytes of data.
C)It is more desirable for moving data between computers that are not networked.
D)It is used primarily as a connector for a flash drive to a computer.
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Chapter 11: Telecommunications
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Sample Questions
Q1) Which of the following best describes a system that answers the call and provides the caller with a choice of departments or services that can be accessed by pressing a specified number on the touch-tone telephone?
A)Facsimile machine
B)Automated routing unit
C)Electronic mail
D)Answering service
Q2) Which of the following is an example of the types of questions you need to ask in an emergency?
A)What happened? Who is the patient? How long have you had these symptoms? Do you take medications?
B)What happened? Who is the patient? Is this a new patient?
C)How long have you had these symptoms? Is there any fever? Are you taking any medications?
D)What happened? Who is the patient? Is the patient breathing or bleeding?
Q3) routine progress reports
A) medical assistant
B) provider
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Chapter 12: Patient Scheduling
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Sample Questions
Q1) Which of the following is an action that would motivate a patient to not miss an appointment?
A)Schedule the patient to fit into open office time periods.
B)Do not allow the patient many time choices.
C)Do not ask for payment when the patient is leaving.
D)Remind the patient at least twice of the next appointment.
E)Give the patient an appointment card or notify the patient by telephone the day before.
Q2) Which of the following scheduling records should be kept for legal purposes?
A)Appointment books
B)Hard copy day sheets
C)Computerized schedules
D)All of the above
Q3) Which of the following is the most appropriate action documenting patient "no-shows" in the appointment schedule?
A)It is not necessary to document them.
B)Erase or delete the patient's name in the appointment schedule and note in the chart in red.
C)Black out the name in the appointment schedule.
D)Indicate with a red X.
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Chapter 13: Medical Records Management
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Sample Questions
Q1) used when a limited number of files is accessed
A) alphabetic filing
B) numeric filing
Q2) What is NOT considered to be an advantage of the Manual Medical Record?
A)Currently established and understood
B)Easier to protect confidentiality
C)No worry of computer malfunction
D)Can be used by only one person at a time
Q3) Which of the following is a filing tool used to track a patient's chart removed from the storage area?
A)File folder
B)Identification label
C)Out sheets
D)Index unit
E)Cross reference
Q4) Which of the following is NOT a type of color-coding system?
A)Tab-alpha
B)AlphaZ®
C)Customized color coding
D)Tab-beta-a
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Chapter 14: Written Communications
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Sample Questions
Q1) Cloud computing offers which of the following benefits?
A)Documents no longer need to be transferred from author to another.
B)Documents can be viewed by anyone.
C)Documents can be viewed by anyone with a password.
D)Both A and C.
Q2) Meeting minutes should contain all of the following except what?
A)Kind of meeting
B)Who officiated at the meeting
C)Name of association
D)Reports of officers, boards, and standing committees
Q3) hemorrhage
A) spelled correctly
B) spelled incorrectly
Q4) Which of the following is an example of a document that may be signed by the medical assistant?
A)Medical reports to insurance companies
B)Provider's personal letters
C)Provider's correspondence to other providers
D)Notification of collection procedures
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Chapter 15: Medical Documents
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Sample Questions
Q1) Which of the following is NOT a common type of transcribed medical report?
A)History and physical report
B)Progress notes
C)Pathology report
D)Consultation letter
E)Diagnostic laboratory report
Q2) What is NOT considered an advantage of outsourcing medical transcription?
A)Frees administrative and support personnel to complete other tasks
B)Frees floor space used to support line-item expense
C)Outsourcing companies work 8 hours a day
D)Saves on costly employee benefit packages
Q3) Which of the following is the part of the history and physical examination report that contains information about the patient's symptoms, problems, or conditions which brought the patient to the office?
A)Family history
B)History of present illness
C)Final diagnosis
D)Chief complaint
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17
Chapter 16: Medical Insurance
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Sample Questions
Q1) Which of the following best describes insurance policies that provide coverage on a fee-for-service basis?
A)Traditional
B)Group
C)Managed care
D)Indemnity
Q2) Which of the following terms is applied when more than one policy covers an individual?
A)Coordination of benefits
B)Co-insurance
C)Co-pay
D)Deductible
E)Birthday rule
Q3) usually can go outside provider network
A) managed care
B) traditional
Q4) annual deductible
A) managed care
B) traditional
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Chapter 17: Medical Coding
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Sample Questions
Q1) The new CMS-1500 form is distinguishable from the old form in that the 1500 symbol and date are located where?
A)Top right margin
B)Bottom right margin
C)Bottom left margin
D)Top left margin
Q2) What is necessary in order to authorize release of medical information to an insurance carrier?
A)A verbal agreement between the patient and the doctor is necessary.
B)A medical release from the patient is needed.
C)A handshake between the patient and the doctor is all that is necessary.
D)Authorization is never required to release medical information.
E)Physicians never have to share medical information.
Q3) How many major sections are in the Current Procedural Terminology reference book?
A)Four
B)Five
C)Six
D)Seven
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Page 19
Chapter 18: Daily Financial Practices
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Sample Questions
Q1) Which of the following accounts is debited when a check is written to pay invoices?
A)Accounts receivable
B)Accounts payable
C)Expenses
D)Checking
Q2) The encounter form is also known as the:
A)Charge slip
B)Multipurpose billing form
C)Superbill
D)All of the above
Q3) Which of the following is NOT a recommended rule in a manual bookkeeping system?
A)Use a consistent black or blue ink color.
B)Write neatly and clearly, forming numbers carefully.
C)Align columns carefully using paper with grid lines.
D)If a mistake is found, cover up by using Wite-Out®.
E)Be careful when placing or carrying decimal points.
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Chapter 19: Billing and Collections
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Q1) Which collection technique is used as a last resort in the collection of unpaid balances?
A)Payment at the time of service
B)Stickers on billing statements
C)Telephone call reminders
D)Sending to collection agency
Q2) Which of the following is NOT a common problem affecting collections?
A)Estates
B)Bankruptcies
C)Skips
D)Divorces
Q3) Which of the following best describes when collection letters are sent after no payment?
A)After appointment
B)After first statement mailed
C)After 60 days
D)after appointment
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Chapter 20: Accounting Practices
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Sample Questions
Q1) Which of the following best describes a primary need of medical facilities to monitor more information?
A)Increased staff
B)Decreased staff
C)Longer hours
D)Computerization
Q2) employees' salaries
A) fixed costs
B) variable costs
Q3) Which of the following is NOT a true statement about a computerized accounting system?
A)Can be customized to the individual care setting
B)Replaces all other systems immediately
C)Can include the most common procedure and diagnostic codes
D)Automatically creates day-end summaries
Q4) insurance
A) fixed costs
B) variable costs
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Chapter 21: Infection Control and Medical Asepsis
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Sample Questions
Q1) Which of the following is the phase in the immune response in which antibodies are formed?
A)Recognizing the invader
B)Growing defenses
C)Attacking infection
D)Slowing of the immune response
Q2) In any of the acute viral hepatitis diseases, which organ is affected?
A)Heart
B)Liver
C)Gallbladder
D)Kidney
Q3) Which of the following viral disease does NOT have a vaccine available?
A)Herpes simplex
B)Rubella
C)Varicella zoster
D)Human papilloma
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23
Chapter 22: The Patient History and Documentation
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Q1) objective.
A) weigh subjective and objective findings
B) vital signs
C) symptoms and patient's complaint
D) further tests and treatment
Q2) Information such as the patient's full name, address, and telephone number would be found on what form?
A)Medical history form
B)Financial information form
C)Insurance form
D)Demographic data form
Q3) Which of the following best describes the format of a source-oriented medical record?
A)Notes written in SOAP format
B)Chronological set of notes for each visit
C)Database, problem list, and examination
D)All the objective materials gathered about the patient
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Chapter 23: Vital Signs and Measurements
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Sample Questions
Q1) Which of the following arteries is most commonly used to measure blood pressure?
A)Brachial
B)Axillary
C)Coronary
D)Carotid
E)Popliteal
Q2) Which of the following phases of Korotkoff's sounds is noted when the cuff deflates and the sounds are muffled and fading.
A)I
B)II
C)III
D)IV
E)V
Q3) Which of the following terms is used to denote the force exerted on the arterial walls during cardiac contraction?
A)Diastole
B)Asystole
C)Systole
D)Hyperbole
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Page 25
Chapter 24: The Physical Examination
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Sample Questions
Q1) Whenpositioning the patient for a proctological exam, how do you position the drape to ensure patient privacy?
A)Use a fenestrated drape over the pelvis and thighs.
B)Place over the abdomen and pelvis only.
C)Position drape for full body coverage.
D)Arrange in a diamond shape from shoulders to knees
Q2) observing general appearance of body and posture
A) inspection
B) palpation
C) percussion
D) auscultation
E) mensuration
Q3) Which of the following is the most appropriate position to be in to wait for a general physical examination?
A)In a sitting position at the end of the exam table.
B)Lying supine on the exam table.
C)Lying in the lithotomy position on the exam table.
D)Assuming the prone position.
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Chapter 25: Obstetrics and Gynecology
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Q1) chorionic villus sampling
A) produces an image of the fetus
B) takes a sample of tissue
C) used to rule out neural tube defects
D) takes a fluid sample for congenital anomalies
E) aspirates blood from fetal umbilical cord vessels
Q2) A 30-year-old sexually active woman calls and states she last had a Pap smear 2 years ago.She asks whether she should make an appointment to come in for another Pap smear.In how many years should the medical assistant tell her that she is due for another exam according to American Cancer Society guidelines?
A)She is overdue by 1 year.
B)Get another smear next year.
C)Get another smear in 2 years.
D)Get another smear in 3 years.
Q3) Which of the following is NOT true regarding an endometrial biopsy?
A)The patient might experience slight cramping.
B)It is a slow, painful procedure.
C)Usually performed on women experiencing post-menopausal bleeding.
D)A long, strawlike tube is used.
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Page 27
Chapter 26: Pediatrics
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Q1) Which of the following is your best initial approach to Clyde?
A)Say, " Hi Clyde, I am May, and I take care of little children all day.It is nice to meet you."
B)Approach him at his level of understanding.
C)Ask Mrs.Lee to sit Clyde on the examining table and hold him there.
D)Ask Mrs.Lee to undress Clyde down to his underwear.
Q2) When are rectal temperatures contraindicated?
A)Diarrhea
B)Colon condition
C)Abdominal surgery
D)Nausea and vomiting
Q3) Which of the following is the main purpose of using growth charts?
A)To have established standards available
B)To check child's growth and screen for growth abnormalities
C)To diagnose disease
D)To keep a chronological record of vital signs
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Chapter 27: Male Reproductive System
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Q1) Which of the following carries spermatozoa to the ejaculatory duct?
A)Vas deferens
B)Prostate
C)Urethra
D)Ureter
Q2) Which of the following is a common procedure of removing a portion of the vas deferens to cause the male to be sterile?
A)Vasectomy
B)Ureterostomy
C)Rectopexy
D)Prostatotomy
Q3) You are instructed to call the hospital and get a surgical date for Mr.King.Which of the following surgical procedures will you schedule for Mr.King?
A)Prostatectomy
B)Transurethral resection
C)Orchiectomy
D)Cryptorchidectomy
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29
Chapter 28: Gerontology
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Q1) Which of the following would NOT be an expected change due to aging?
A)Muscle gain
B)Decreased height
C)Decreased strength
D)Joint stiffness
Q2) Which of the following best describes the reason an older person's skin becomes more fragile?
A)Too much meat in diet
B)Sun exposure
C)Connective tissue loss
D)Use of the wrong cleansers
Q3) Which of the following words defines the progressive loss of hearing ability caused by the normal aging process?
A)Pernicious anemia
B)Presbycusis
C)Transient ischemic attack
D)Macular degeneration
Q4) longing for death
A) psychological
B) physical
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Chapter 29: Examinations and Procedures of Body Systems
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Q1) What test is performed to visualize the stomach for ulcers, lesions, and malignancies?
A)Barium swallow
B)Barium enema
C)Endoscopy
D)Gastroscopy
Q2) electromyography
A) urinary
B) respiratory
C) musculoskeletal
D) circulatory
E) sensory
F) blood and lymph
Q3) Which of the following blood disorders is related to the lack of the intrinsic factor in stomach secretions?
A)Lymphedema
B)Pernicious anemia
C)Leukemia
D)Hodgkin disease
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Page 31
Chapter 30: Assisting With Minor Surgery
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Q1) If a sterile field that is not poly-lined gets wet, it is still considered sterile.
A)True
B)False
Q2) Locking mechanisms located between the rings of the handles that are used for locking the instrument closed are known as which of the following?
A)Ratchets
B)Lockets
C)Serrations
D)Teeth
Q3) Do not cough, talk, or sneeze over a sterile field.
A)True
B)False
Q4) Which of the following best describes practices known as sterile technique?
A)Antibacterial asepsis
B)Surgical asepsis
C)Medical asepsis
D)Anesthesia and dressings
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Chapter 31: Diagnostic Imaging
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Q1) Which of the following is an imaging procedure requiring injection of charged particles?
A)PET scan
B)CT scan
C)Ultrasound
D)MRI
E)Fluoroscopy
Q2) Which view requires the body to be positioned at an angle?
A)Anterioposterior
B)Oblique
C)Supine
D)Prone
Q3) Which of the following is a true statement about the dosimeter?
A)Read yearly
B)Reports exposure to federal authorities
C)Records direct exposure only
D)Records on a strip of film
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Chapter 32: Rehabilitation and Therapeutic Modalities
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Q1) Which of the following is the major advantage of using crutches over other assistive devices?
A)Requires less coordination
B)Provides more mobility and flexibility
C)Used equally by persons of any age
D)Adaptable to stairs or level areas
E)Frequently requested by patients
Q2) hydrocollator
A) heat
B) cold
Q3) moving the hand so the palm is down
A) circumduction
B) dorsiflexion
C) pronation
D) rotation
E) supination
Q4) aquamatic K-pad
A) heat
B) cold
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Chapter 33: Nutrition in Health and Disease
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Sample Questions
Q1) Which of the following is NOT a fat-soluble vitamin?
A)A
B)B
C)K
D)D
E)E
Q2) Which of the following diet modifications do you tell Mrs.Martin will help control the effects of diabetes mellitus?
A)Controlling sodium intake
B)Decreasing total carbohydrates
C)Avoiding large fluctuations in blood glucose levels
D)Avoiding between-meal snacks
Q3) Which of the following is NOT an example of a B-complex vitamin?
A)Thiamine
B)Riboflavin
C)Cholecalciferol
D)Niacin
E)Folic acid
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Chapter 34: Basic Pharmacology
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Sample Questions
Q1) Which of the following is the definition of drug route?
A)Type of substance to be administered
B)Availability of the drug
C)Properties of the drug
D)Method by which the drug will be administered
E)Method of preparing the drug
Q2) Which of the following drugs is used to block acetylcholine?
A)Antianxiety
B)Antihistamine
C)Diuretic
D)Anticholinergic
Q3) Which of the following are examples of over-the-counter drugs?
A)Aspirin and Valium
B)Penicillin and Valium
C)Ibuprofen and aspirin
D)Benadryl and Valium
E)Aspirin and Lasix
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Chapter 35: Calculation of Medication Dosage and Medication Administration
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Sample Questions
Q1) Which of the following is the most commonly used syringe?
A)Tuberculin
B)Insulin
C)1-, 3-, and 5-cc
D)Tubex
Q2) Which of the following best describes a prescription?
A)Directions for dosage of a drug
B)Written legal document that gives directions of a medication
C)Order allowing refills
D)Order for scheduled drugs
Q3) Which of the following is the advantage of a Z-track injection?
A)Larger doses can be given.
B)Thicker medication can be given.
C)It prevents medication irritation of tissue.
D)It is less painful.
Q4) Why is choosing the proper site for injections important?
A)Ensures the medication is delivered to the correct tissue type.
B)Pain and swelling are avoided.
C)Quantities can be given in specific sites.
D)All injections can be given only in certain tissue.
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Chapter 36: Cardiac Procedures
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Sample Questions
Q1) What is the name of the body's natural pacemaker?
A)Medulla
B)AV node
C)SA node
D)Bundle branches
Q2) Which of the following best describes what the P wave represents?
A)Atrial depolarization
B)Ventricular depolarization
C)Atrial repolarization
D)Ventricular repolarization
Q3) Which of the following electrodes is NOT used as part of the recording?
A)RA
B)RL
C)LA
D)LL
Q4) Which of the following best describes Leads I, II, and III?
A)Bipolar leads
B)Chest leads
C)Augmented leads
D)Precordial leads
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Chapter 37: Regulatory Guidelines for Safety and Quality in the Medical Laboratory
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Q1) Which category of tests is simple, unvarying, and require a minimum of judgment and interpretation?
A)Low complexity
B)Waived
C)Moderate complexity
D)High complexity
Q2) Which of the following best describes how a laboratory manager can keep a current and updated list on the waived tests?
A)Check the FDA website.
B)Check the OSHA website.
C)Read the Medicaid manuals.
D)Read the Federal Register only.
Q3) labs who only perform waived tests
A) COW
B) PPMP
C) Registration
D) Accreditation
E) Compliance
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Chapter 38: Introduction to the Medical Laboratory
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Q1) Which of the following is a range of values considered normal because they include 95% of test results for a normal healthy population?
A)Test results
B)Reference values
C)Diagnosis
D)Panic values
Q2) Which of the following departments monitors any drug usage and the therapeutic levels of medication prescribed to patients?
A)Toxicology
B)DNA
C)Serology
D)Clinical chemistry
Q3) Which of the following best describes the purpose of using oil immersion?
A)Decrease magnification
B)Scatter light rays throughout the field
C)Multiply ocular lens magnification
D)Visualize all objects in the field
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Chapter 39: Phlebotomy: Venipuncture and Capillary
Puncture
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Sample Questions
Q1) When performing a venipuncture, which vein is used the majority of the time?
A)Basilic
B)Median cubital
C)Cephalic
D)Radial
Q2) When using the safer plastic vacuum tubes, which of the following is the correct order of draw?
A)Cultures, blue top (citrate), red top and/or SST
B)Blue top (citrate), red top and/or SST, cultures
C)Cultures, red top and/or SST, blue top (citrate)
Q3) Which of the following is NOT one of the arteries of the arm?
A)Radial
B)Brachial
C)Femoral
D)Ulnar
Q4) Which of the following best describes the correct application of a tourniquet?
A)Apply 3 to 4 inches below the puncture site.
B)Leave on the arm no longer than 3 minutes.
C)Apply 3 to 4 inches above the puncture site.
D)Apply to the upper arm at the level of the deltoid.
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Chapter 40: Hematology
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Sample Questions
Q1) How can the WBC count be estimated when performing the microhematocrit test?
A)Cannot be estimated
B)Measured at the bottom of the tube
C)By measuring buffy coat thickness
D)By the amount of plasma and platelets
Q2) Which of the following is the reference range of a leukocyte count for adults?
A)4,500-11,000
B)5,000-12,000
C)6,000-14,000
D)10,000-30,000
Q3) Which of the following is NOT generally included in the complete blood count (CBC)?
A)Hemoglobin determination
B)Hematocrit determination
C)Erythrocyte sedimentation rate
D)Red blood cell (RBC) count
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Chapter 41: Urinalysis
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Sample Questions
Q1) Which of the following is the most important technique to stress when instructing the patient in collecting a clean-catch, midstream specimen to avoid contamination?
A)Cleansing genital area before collection
B)Collection process
C)Labeling before collection
D)Lid placement
Q2) Which of the following is the most appropriate action when performing a microscopic examination of a urine specimen?
A)Use the last night specimen and store it in a refrigerator.
B)Centrifuge a 5 ml aliquot at 1,000 rpm for 5 minutes.
C)Pour off the supernatant leaving about 1 ml in the bottom.
D)Scan the sediment using a high-power objective.
Q3) Which of the following best describes the color of normal urine?
A)Clear
B)Straw
C)Amber
D)Smoky
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Chapter 42: Basic Microbiology
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Sample Questions
Q1) A wet mount is used to:
A)Stain bacteria
B)Suspend the organism in a liquid to study
C)Examine organisms under a microscope
D)Both b and c
Q2) Giardiasis Lamblia is often contracted by which of the following?
A)Mountain hikers
B)Children
C)Sanitation workers
D)Athletes
Q3) If a spill should occur in the lab, which of the the following agents is used for cleanup:
A)2% phenol
B)10% bleach
C)10% phenol
D)3% bleach
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Chapter 43: Speciality Laboratory Tests
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Sample Questions
Q1) The pregnancy hormone can be detected in the urine of a pregnant woman as early as:
A)8 days after conception
B)11 days after conception
C)2 days after conception
D)14 days after conception
Q2) antigen
A) found on the surface of red blood cells
B) hemagglutination
C) protein molecules that are found in serum
Q3) Which of the following can affect the results of semen analysis by a decrease in the volume of semen?
A)Age
B)Intelligence
C)Marital status
D)Cigarette smoking
Q4) Which of the following is true regarding a 7-mm reaction to the Mantoux test?
A)Positive
B)Doubtful
C)Negative
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Chapter 44: The Medical Assistant As Clinic Manager
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Sample Questions
Q1) adjusting vacation schedules
A) personnel data
B) medical records
C) employee time sheets
D) financial and billing reports
E) equipment and supplies requests and inventory data
F) staffing requirements and appointment schedules
Q2) Which of the following would most likely NOT be included on an office brochure designed to welcome a new patient to the practice?
A)History of the practice
B)Financial policies
C)Acceptable insurance plans
D)Scheduling policies
E)Map and directions
Q3) Which of the following is NOT considered a proven means of time management?
A)Handle items once.
B)Develop a to-do list.
C)Guard your time.
D)Never delegate work.
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Chapter 45: The Medical Assistant As Human Resources Manager
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Q1) Adhere to anti-discrimination policies.
A) recruiting and hiring personnel
B) orienting and training personnel
C) dismissing employees
D) complying with safe working conditions
E) planning employee training and education
Q2) Encourage participation by paying employees for time.
A) recruiting and hiring personnel
B) orienting and training personnel
C) dismissing employees
D) complying with safe working conditions
E) planning employee training and education
Q3) Generation Y (also known as the Millennial generation) was born between the years of:
A)1954-1977
B)1977-1994
C)1995-2012
D)1966-1976
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Chapter 46: Preparing for Medical Assisting Credentials
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Sample Questions
Q1) Which of the following is the minimum number of years of work experience in the profession of medical assisting without formal training required for eligibility to sit for the Registered Medical Assistant examination?
A)2 years
B)3 years
C)5 years
D)7 years
Q2) Annie is worried because she knows that the CMA (AAMA) examination includes legal issues.Which of the following sections of the examination includes legal issues?
A)General
B)Administrative
C)Clinical
D)All sections
Q3) After certification through AMT, certificants must reinstate how often?
A)Every 2 years
B)Every 3 years
C)Every 5 years
D)Every 6 years
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Chapter 47: Employment Strategies
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Sample Questions
Q1) Which of the following best describes the advantage of completing a pre-job search self-evaluation worksheet?
A)Deciding whether to leave your present job
B)Concentrating on improving weaknesses
C)Seeing how your work is progressing
D)Looking at your strengths, weaknesses, and preferences
Q2) Twitter is used by what percentage of recruiters?
A)30%
B)55%
C)75%
D)10%
Q3) Which of the following is the most appropriate action when completing an employment application form?
A)Be prepared to complete the form while in the office.
B)Write "see résumé" rather than supply all information.
C)Complete quickly to not delay another applicant.
D)Use a pencil in case errors are made.
Q4) helped
A) power verb
B) not a power verb
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