Managerial Skills Development
Mock Exam
Course Introduction
Managerial Skills Development focuses on equipping students with essential competencies required for effective management and leadership in contemporary organizations. Emphasizing practical application, this course covers topics such as communication, problem-solving, decision-making, team building, conflict resolution, motivation, and time management. Through interactive activities, case studies, self-assessments, and group projects, students enhance their interpersonal and intrapersonal skills, preparing them to tackle real-world managerial challenges and foster productive workplace environments.
Recommended Textbook
Becoming a Master Manager A Competing Values Approach 6th Edition by Robert E. Quinn
Available Study Resources on Quizplus
6 Chapters
380 Verified Questions
380 Flashcards
Source URL: https://quizplus.com/study-set/1916 Page 2
Chapter 1: The Competing Values Approach to Management
Available Study Resources on Quizplus for this Chatper
39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/38200
Sample Questions
Q1) When analyzing an argument, the conclusion of the argument is labeled the
A)Grounds
B)Claim
C)Evidence
D)Warrant
E)Bridge Answer: B
Q2) Which of the following would be considered a claim?
A)Joan is an outstanding performer
B)Joan completes her assignments on time
C)Joan assists team members with questions
D)Outstanding performance means completing assignments on time and being a team player
E)Joan completes her assignments accurately
Answer: A
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Establishing and Maintaining Stability and Continuity
Available Study Resources on Quizplus for this Chatper
84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/38202
Sample Questions
Q1) What project management tool shows the total project divided into components that can be measured in terms of time and cost?
A)Statement of work
B)Work breakdown structure
C)Program evaluation and review technique
D)Critical Path Method
E)Human resource matrix
Answer: B
Q2) When there is ambiguity about appropriate job performance, employees who do not comply with organizational rules are most likely to claim that
A)The rules were unfair and therefore should not be followed
B)The rules were improper and following them would hurt the organization
C)The rules were unclear and therefore the employee is not really responsible
D)There was too much social pressure to permit the employee to follow the rules
E)The manager could not be trusted to treat the employee fairly
Answer: C
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Improving Productivity and Increasing Profitability
Available Study Resources on Quizplus for this Chatper
84 Verified Questions
84 Flashcards
Source URL: https://quizplus.com/quiz/38203
Sample Questions
Q1) Which of the following elements should be considered in designing an organization according to the "star model"?
A)Strategy
B)Structure
C)Rewards
D)All of these
E)Strategy and structure, but not rewards
Answer: D
Q2) Janice is starting a new custom clothing business. She has decided to hire workers to focus on different tasks such as taking measurements, cutting out fabric, and sewing garments.Which design principle is Janice applying in this situation?
A)Unity-of-command
B)Scalar principle
C)Span of control
D)Division of labor
E)Management by objective
Answer: D
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Promoting Change and Encouraging Adaptability
Available Study Resources on Quizplus for this Chatper
79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/38204
Sample Questions
Q1) In a force field analysis, when is the desired change most likely to occur?
A)When resisting forces are stronger than driving forces
B)When forces for change are stronger than resisting forces
C)When the driving forces are equal to the resisting forces
D)Change will occur in all of these situations
E)Change will not occur in any of these situations
Q2) Which of the following is true about negotiating agreement and commitment?
A)Negotiation is a formal session with two people sitting on opposite sides of a desk
B)Most decisions are made unilaterally
C)Negotiation is the preeminent form of decision making in personal and professional life.
D)Managers do little negotiating
E)Negotiation only occurs when a manager does not have enough power to force another person to agree to the manager's terms
To view all questions and flashcards with answers, click on the resource link above.
6
Chapter 5: Integration and the Road to Mastery
Available Study Resources on Quizplus for this Chatper
34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/38199
Sample Questions
Q1) What is behavioral differentiation?
A)The number of management competencies a manager can use effectively
B)The ability to recognize different management styles that others are using in different situations
C)The ability to use competencies you have developed differently, depending on the situation
D)The number of alternative ways of behaving that you have in a particular situation
E)The ability to distinguish between appropriate and inappropriate behavior in a particular situation
Q2) Wanting to create extraordinary results relates to which of the four key psychological states required for lift to occur?
A)Being other focused
B)Being guided by popular norms
C)Being internally directed
D)Being externally open
E)Being purpose centered
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Creating and Sustaining Commitment and Cohesion
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/38201
Sample Questions
Q1) Which of the following statements describes the roles individuals take on in groups?
A)Each role is best played by only one person.
B)Group members can take on roles that either facilitate or hinder team effectiveness.
C)Most people are most comfortable playing one or two roles during team meetings.
D)Each role is best played by only one person and most people are most comfortable playing one or two roles during team meetings.
E)Group members can take on roles that either facilitate or hinder team effectiveness and most people are most comfortable playing one or two roles during team meetings.
Q2) Guidelines for giving feedback include all of the following, EXCEPT?
A)Give feedback in a private place.
B)Provide feedback on only the negative behaviors that need to be changed.
C)Present specific examples of behaviors you have observed.
D)Allow the receiver time to respond.
E)Ask the receiver to clarify, explain, change, or correct.
To view all questions and flashcards with answers, click on the resource link above.