Management and Organizational Theory
Practice Questions
Course Introduction
Management and Organizational Theory explores the fundamental principles and concepts underlying the effective management of organizations. The course examines major management functions planning, organizing, leading, and controlling while introducing classical and contemporary organizational theories. Students analyze how organizational structure, culture, decision-making, communication, and leadership styles affect performance and adaptation in an ever-changing business environment. Through case studies and practical applications, the course emphasizes the integration of theory with real-world organizational challenges, preparing students to understand and navigate complex managerial issues.
Recommended Textbook
Essentials of Organizational Behavior 2nd Edition by Terri A. Scandura
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15 Chapters
1582 Verified Questions
1582 Flashcards
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Page 2
Chapter 1: What Is Organizational Behavior?
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) Nisha wants to make sure that she is working her way to her goals. What is the best way for her to assess them?
A) general outcomes
B) measurable outcomes
C) expectations
D) measurable expectations
Answer: B
Q2) Being able to illustrate sound practices is important but it should never replace ______ with regard to EBM.
A) valid research methods
B) old theories
C) critical thinking
D) scientific management
Answer: A
Q3) Prediction is an important component of theory because it allows ______.
A) people to see what the process looks like
B) people to think about what will happen in the future
C) people to think about what is currently happening
D) people to think of what can or cannot be changed
Answer: B
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Chapter 2: Personality and Person Environment Fit
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Person-job (PJ) Fit is also important as it relates to the employee's fit with ______.
A) the CEO
B) the organization
C) the supervisor
D) the organization's benefits
Answer: C
Q2) A personality trait defined as "any purposive activity that entails novelty or danger sufficient to create anxiety in most people" is called ______.
A) conscientiousness
B) risk taking
C) neuroticism
D) agreeableness
Answer: B
Q3) People who have a high core self-evaluation see themselves as ______.
A) competent and in control
B) neurotic
C) low Mach
D) narcissistic
Answer: A
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Page 4
Chapter 3: Emotions and Moods
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) The study of the neural mechanisms of emotion is called ______.
A) organizational behavior
B) affective neuroscience
C) emotional intelligence
D) positive affect
Answer: B
Q2) The ability to vary responses to emotional events by knowing which people are more reactive than others to both internal and external events is known as ______.
A) affective event theory
B) emotion regulation theory
C) emotional intelligence
D) affect spin
Answer: D
Q3) The broaden-and-build model is focused on ______.
A) moods
B) emotions
C) training
D) personality
Answer: B
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Page 5
Chapter 4: Attitudes and Job Satisfaction
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) Which of the following is most likely to focus on satisfaction with rewards?
A) Institutional Stars
B) Lone Wolves
C) Apathetics
D) Corporate Citizens
Q2) Which of the following is a response to job dissatisfaction?
A) reduced absenteeism
B) increased performance
C) sabotage
D) neglect
Q3) Describe how cognitive dissonance can be used to change employee attitudes.
Q4) Job satisfaction is the most often studied work attitude.
A)True
B)False
Q5) Which of the following is defined as how much work goals align with an employee's personal standards?
A) job involvement
B) employee engagement
C) meaning
D) perceived organizational support
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Chapter 5: Perception, Decision Making, and Problem
Solving
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) The personality trait of ______ was found to be most related to creativity.
A) agreeableness
B) extraversion
C) neuroticism
D) openness to experience
Q2) It is impossible to improve decision-making by training.
A)True
B)False
Q3) According to a recent survey what percentage of time do people with incomes below $20,000 per year spend in a bad mood?
A) 72%
B) 52%
C) 32%
D) 12%
Q4) Which of the following describes a "black swan"?
A) highly likely and consequential event
B) highly unlikely but consequential event
C) highly unlikely and inconsequential event
D) something difficult to explain in retrospect
Q5) Compare and contrast the rational decision-making model and bounded rationality. Page 7
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Page 8
Chapter 6: Leadership
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) In order to develop an effective working relationship with your boss, you should ______.
A) avoid unnecessary contact with your boss
B) be dependable and honest above all
C) tell your boss what they want to hear, even if untrue
D) undermine your coworkers
Q2) Blake is new to MacroTech, Inc. Which of the following is one of the recommended ways to proactively adapt to his new organization?
A) manage his peers
B) negotiate more salary
C) be pessimistic
D) seek feedback
Q3) According to Bennis' distinction between leaders and managers, leaders ______.
A) imitate others
B) rely on control
C) challenge the status quo
D) do things right
Q4) Excuses are never a part of repairing trust.
A)True
B)False
Page 9
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Chapter 7: Power and Politics
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Those with a lot of power tend to rely on ______.
A) risk taking
B) stereotypes of others
C) compassion
D) empathy
Q2) Personal power is directly related to the position one holds.
A)True
B)False
Q3) Reward power has a positive influence on ______.
A) job commitment
B) supervisor satisfaction
C) organizational performance
D) job performance
Q4) Eldon did not do well on his midterm exam and is worried about passing his final OB exam He tells his teammates about his failure on the exam and overall concerns. Eldon is using the ______ impression management tactic.
A) self-promotion
B) intimidation
C) supplication
D) faking
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Chapter 8: Motivation: Core Concepts
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) What is another term for the two-factor need theory?
A) hierarchy of needs
B) motivator-hygiene theory
C) McClelland's need theory
D) goal-setting
Q2) Which of the following is the need for status and recognition from others?
A) self-actualization
B) physiological
C) esteem
D) safety
Q3) Hector is interested in using goals in order to motivate his employees. He should remember the following in order to effectively utilize goals: ______.
A) Goals are best set by the leader, regardless of the relevance of the goal to the individual employee.
B) The degree to which a person is committed to a goal influences their willingness to persist and attain it.
C) Easy goals are more motivating than challenging goals.
D) Nonspecific goals such as "do your best" are more effective than specific goals.
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11
Chapter 9: Motivation: Applications
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Wesley is interested in incorporating research-based recommendations on how to use monetary rewards effectively. Which of the following is an implementation guideline for the principle of "maintain justice in the reward system"?
A) ensure pay levels vary significantly based on performance levels
B) distribute reward points that can later be traded for cash, goods, or services
C) only promise rewards that are available
D) specify what employees are expected to do, as well as what they should refrain from doing
Q2) Explain the principles of reinforcement theory.
Q3) Which of the following is the understanding that innovation occurs in phases and intrinsic motivation may be more important during the idea generation phase?
A) extrinsics in service of intrinsics
B) intrinsics in service of extrinsics
C) creative modeling
D) motivation-work cycle
Q4) Tying pay to performance can lead to unethical consequences.
A)True
B)False
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12
Chapter 10: Group Processes and Teams
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) Mirabel is a member of a group that is committed to a common purpose--performance goals--an approach for which they hold themselves mutually accountable. Plus, her team members are deeply committed to the growth and development of other team members. Mirabel's team is best called a ______.
A) real team
B) pseudoteam
C) high-performing team
D) potential team
Q2) In a study of athletes, motivational coaching (being inspirational, having a personal relationship with athletes, showing support, and having dedication) was related to ______.
A) improved norms
B) increased groupthink
C) higher team cohesion
D) improved performance
Q3) Explain the importance of team norms.
Q4) Describe team mental models (TMMs) and explain why they are important.
Q5) Diversity in teams can increase conflict.
A)True
B)False
13
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Chapter 11: Managing Conflict and Negotiation
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) Of the following nationalities, which one used emotional appeals to persuade others and made more concessions during the bargaining process?
A) North American
B) Russian
C) Arab
D) Chinese
Q2) Compare and contrast the five conflict resolution styles.
Q3) Which of the following refers to situations where a limited amount of goods are divided, and the goal is to get the largest slice?
A) fixed pie
B) expanding pie
C) BATNA
D) integrative bargaining
Q4) Which of the following is the first step in the negotiation process?
A) building the relationship
B) preparation
C) bidding
D) implementation
Q5) Describe how team conflict affects team performance.
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Chapter 12: Organizational Communication
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Which of the following has become a primary mode for communicating within an organization?
A) faxes
B) e-mail
C) video chat
D) text messages
Q2) Communication skills are essential for a leader to be effective because leaders manage ______ for their followers.
A) voice
B) meaning
C) downward communication
D) silence
Q3) Which of the following communication network is slightly less centralized than the all-channel network since two persons are closer to the center of the network?
A) circle
B) Y-pattern
C) chain
D) all-channel
Q4) Compare and contrast different forms of communication networks.
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Chapter 13: Diversity and Cross-Cultural Adjustments
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) Which of the following is the distress experienced by a traveler from the loss of familiar patterns of social interaction?
A) cultural retooling
B) biculturalism
C) culture shock
D) repatriation
Q2) Describe cultural tightness and looseness and provide an example of each.
Q3) Which of the following leadership behaviors identified by the culturally endorsed implicit leadership theory is defined as--ensuring safety and security of individuals, including face-saving?
A) charismatic/value-based
B) participative
C) self-protective
D) autonomous
Q4) Which of the following dimensions of Hofstede's cultural values is group orientation?
A) relationship orientation
B) uncertainty avoidance
C) power distance
D) collectivism-individualism
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Chapter 14: Organizational Culture
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) National culture and organizational culture are two terms for the same thing.
A)True
B)False
Q2) One of the three key managerial tools for leveraging culture for performance is ______.
A) ASA
B) recruiting and selecting for right fit
C) letting the culture organically develop
D) being sure all employees know they must fit it
Q3) Being ______ in learning the organization's culture during the first weeks of employment helps employees to be viewed as more committed to the organization.
A) proactive
B) assertive
C) aggressive
D) observant
Q4) Describe the relationship between national culture and organizational culture.
Q5) Artifacts and creations are the most visible element of organizational culture.
A)True
B)False
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Chapter 15: Leading Change and Stress Management
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) Explain the concept of organizational development.
Q2) Change is more likely to lead to stress when the change has consequences that threaten employees' ______.
A) sense of identity
B) level of pay
C) job satisfaction
D) job performance
Q3) An OD intervention method where a leader needs an outside point of view of an organizational issue and hires a consultant with OD expertise who assists in a helping mode is called ______.
A) process consultation
B) team building
C) workout
D) survey
Q4) Describe the action Yum! Brands, Inc., took to implement a proactive and radical cultural change.
Q5) Compare and contrast the four subsystems for organizational change.
Q6) Team building has a strong influence on team performance.
A)True
B)False
Page 18
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