Management Theory and Practice
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Course Introduction
Management Theory and Practice provides an in-depth exploration of the evolution, principles, and methodologies integral to effective organizational leadership. The course covers foundational management theories, including classical, behavioral, and contemporary perspectives, and applies these concepts to real-world business contexts. Students will analyze key management functions such as planning, organizing, leading, and controlling, while developing critical skills in decision-making, motivation, communication, and strategic analysis. Through case studies and practical exercises, learners gain insights into current challenges and best practices facing modern managers across diverse organizational settings.
Recommended Textbook Management 14th Global Edition by Stephen
P. Robbins
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18 Chapters
2240 Verified Questions
2240 Flashcards
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Page 2
Chapter 1: Managers and You in the Workplace
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117 Verified Questions
117 Flashcards
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Sample Questions
Q1) Technology makes it easier to stay connected but ________.
A) there is always the risk of security breaches and the theft of information necessary for good time management practices
B) it raises expectations on the part of those to whom we are connected
C) technology fails, batteries lose power, and their effectiveness wanes
D) it also presents constant distractions, making it difficult to stay on task
Answer: D
Q2) From a business perspective, a company's ability to achieve its business goals and increase long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies is known as ________.
A) accountability
B) universality
C) equitability
D) sustainability
Answer: D
Q3) Effectiveness refers to getting the most output from the least amount of input.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Decision Making
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Sample Questions
Q1) What can a manager do to make effective decisions in today's fast-moving world?
Answer: The following are a few guidelines that a manager can adhere to in order to make effective decisions in today's fast-moving world:
a. Understand cultural differences.
b. Create standards for good decision making.
b. Know when it is time to call it quits.
c. Use an effective decision-making process.
d. Develop the ability to think clearly in order to make better choices.
Q2) Ridership on the city's public transportation buses has fallen for three weeks in a row. This is ________.
A) a problem
B) a symptom
C) neither a problem nor a symptom
D) a condition, but we need more information to determine whether it is a problem or a symptom.
Answer: D
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4
Chapter 3: Globalmanagement
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Sample Questions
Q1) The United States, Canada, and Mexico are parties to the North American Free Trade Association.
A)True
B)False
Answer: True
Q2) Heinrich, a purchaser for an optics company in Germany, must place an order for materials for use in its production process. He is most likely to order from a company
A) within the European Union because there would be no barriers to trade
B) in the United States because we have the same quality as any European company
C) in Switzerland because the Swiss are known for their fine detail work
D) in Asia because labor is cheaper there
Answer: A
Q3) The Association of Southeast Asian Nations is a trading alliance of ________.
A) eight Southeast Asian nations and Japan
B) eight Southeast Asian nations
C) ten Southeast Asian nations
D) ten Southeast Asian nations and China
Answer: C
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Page 5
Chapter 4: Valuing a Diverse Workforce
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) In which of the following areas are consistent male-female differences observed?
A) problem-solving ability
B) sociability
C) work schedule preferences
D) competitive drive
Q2) The period of time from the 1960s to 1970s focused on ________.
A) assimilating minorities and women into the corporate setting
B) making employees more aware and sensitive to the needs and differences of others
C) diversity and inclusion for business success, profitability, and growth
D) complying with laws and regulations through affirmative action policies and programs
Q3) Women and men now each make up almost half of the workforce in the United States.
A)True
B)False
Q4) Give a brief description of the people management benefits derived from workplace diversity.
Q5) Discuss the negative consequences that can result from discrimination, whether intentional or not.
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Chapter 5: Socially Conscious Management
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122 Verified Questions
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Sample Questions
Q1) Write a short essay on the structural variables that can influence employees' ethical behavior.
Q2) In a short essay, discuss some of the ways in which managers can encourage ethical behavior and create a comprehensive ethics program.
Q3) When a firm engages in social actions because of its obligation to meet certain economic and legal responsibilities, it is said to be socially responsive.
A)True
B)False
Q4) Which of the following ISO standards is related to quality management?
A) ISO 8000
B) ISO 9000
C) ISO 14000
D) ISO 15000
Q5) The greater the probability that some action will cause harm, the greater the intensity of the issue.
A)True
B)False
Q6) Who are whistle-blowers? What can managers do to protect them?
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Chapter 6: Managing Change
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Sample Questions
Q1) Business had been humming along just fine until the Great Recession hit. Benton Industries adjusted by laying off employees until the recession ended then hired them back. Then it was back to business as usual. This is an example of ________.
A) the shallow water metaphor
B) the calm waters metaphor
C) the white-water rapids metaphor
D) the falling water metaphor
Q2) If Kelly were to consider enhancing productivity by giving greater authority to her subordinates and increasing formalization, she would be considering ________ changes.
A) structural
B) technological
C) people
D) strategy
Q3) How can managers increase the likelihood of making change happen successfully?
A) They should realize that they are just change agents, not change leaders.
B) They should discourage entrepreneurial mindsets.
C) They should give individual employees a role in the change process.
D) They should adapt the changes made by their competitors.
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Page 8
Chapter 7: Constraints Onmanagers
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Sample Questions
Q1) An organization's competitors and employees are considered to be stakeholders who are affected by the organization's decisions and actions.
A)True
B)False
Q2) If you were talking to Todd, an average person, and asked him what the term culture meant, he would reply that it is ________.
A) the formal rules of an organization
B) the nature of products/services offered by the company
C) the shared values and practices of the firm
D) a set of operational procedures for the company
Q3) Organizations that emphasize workplace spirituality focus on individual development.
A)True
B)False
Q4) In order to develop an innovative organizational culture, managers must minimize ambiguity and uncertainty and discourage risk-taking.
A)True
B)False
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Chapter 8: Planning and Goal-Setting
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108 Verified Questions
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Sample Questions
Q1) Short-term plans are those covering ________ or less.
A) three years
B) one year
C) six months
D) five years
Q2) Discuss the impact of planning on organizational performance.
Q3) Strategic plans are usually ________.
A) short term, directional, and standing
B) short term, specific, and standing
C) long term, directional, and single use
D) long term, specific, and standing
Q4) In a short essay, describe how managers can effectively plan when the external environment is continually changing.
Q5) A ________ is a broad statement of an organization's purpose that provides an overall guide to what organizational members think is important.
A) mission
B) vision
C) project
D) preamble
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Chapter 9: Strategic Planning
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Sample Questions
Q1) The CEO is meeting with his top managers to determine how best to compete successfully in the company's market. This group is developing the company's
A) strategy
B) competitive advantage
C) strengths and weaknesses
D) opportunities and threats
Q2) The combined external and internal analyses are called ________.
A) competitor analysis
B) industry analysis
C) market analysis
D) SWOT analysis
Q3) Bixler Corporation boasts that it has the fewest warranty claims in its industry. We can infer from this that ________.
A) Bixler's quality is a competitive advantage
B) Bixler has an ineffective TQM program
C) Bixler has employed design thinking in the development of its products
D) Bixler is using social media to promote its products
Q4) List and discuss the three levels of strategy that a large organization must develop.
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Chapter 10: Fostering Entrepreneurship
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103 Flashcards
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Sample Questions
Q1) Emily is calculating her annual revenues, balance sheets, and breakeven points so she can write the ________ section of her business plan.
A) description of the business
B) executive summary
C) financial data and projections
D) analysis of the context
Q2) One advantage of the C corporation is that the owners have complete protection from liability related to business activity.
A)True
B)False
Q3) Before Henry Ford and Frederick W. Taylor collaborated, automobiles were built by craftsmen, one at a time. After the establishment of the assembly line, Ford was able to produce automobiles faster than his competitors. but with equivalent quality. and sell them for a fraction of the cost. Ford saw opportunity in ________.
A) industry structure
B) the unexpected
C) changing perceptions
D) demographic shifts
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Chapter 11: Organization Design
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Sample Questions
Q1) In a ________ structure the parent corporation typically acts as an external overseer to coordinate and control the various divisions and provide financial, legal, or other such support services.
A) divisional
B) simple
C) functional
D) matrix
Q2) ________ refers to how standardized an organization's jobs are and the extent to which employee behavior is guided by rules and procedures.
A) Specialization
B) Centralization
C) Decentralization
D) Formalization
Q3) Explain the contemporary view of span of control.
Q4) Organizational design is the degree to which standardized procedures are in place in an organization.
A)True
B)False
Q5) Discuss the differences between line and staff authority.
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Chapter 12: Organizing Around Teams
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130 Flashcards
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Sample Questions
Q1) The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.
A) forming
B) storming
C) norming
D) performing
Q2) A manager attempts to resolve a conflict by seeking an advantageous solution for all the parties involved. This conflict management technique is called accommodating.
A)True
B)False
Q3) Social loafing is the tendency for an individual to expend less effort when working collectively than when working individually.
A)True
B)False
Q4) Describe the differences between formal and informal groups, giving examples of each.
Q5) Discuss the major issues associated with group structure in global teams.
Q6) Identify the advantages and disadvantages of group decision making.
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Chapter 13: Human Resourcemanagement
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122 Flashcards
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Sample Questions
Q1) High-performance work practices are those that lead to both high individual and high organizational performance.
A)True
B)False
Q2) Discuss the various traditional and technology-based training methods that managers use to improve employee skill sets.
Q3) The final three activities of the human resource management process ensure
A) that the organization retains competent and high-performing employees
B) that the organization selects and trains competent employees
C) the best compensation packages for the new hires
D) that employees are continuously provided with up-to-date knowledge and skills
Q4) The ________ method utilizes feedback from supervisors, employees, and coworkers.
A) multiperson comparison
B) 360-degree appraisal
C) critical incident
D) graphic rating scale
Q5) Explain high-performance work practices and list a few examples of such practices.
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Chapter 14: Interpersonal and Organizational Communication
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150 Flashcards
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Sample Questions
Q1) The communication process is susceptible to noise.
A)True
B)False
Q2) Tammy often said "I seen", "we have went", and "it has ran". These phrases also appeared in her emails. Tammy wonders why she has not been given assignments with greater responsibility. What advice would you offer to Tammy?
A) Seek a mentor.
B) Sharpen your speaking skills.
C) Find a job coach.
D) Look for other employment.
Q3) One advantage of social media in business is that it can both convey information and provide a platform for group conversations about the topic.
A)True
B)False
Q4) The nonverbal component of communication usually carries the greatest impact.
A)True
B)False
Q5) Explain formal and informal communication within an organization.
Page 16
Q6) How are town hall meetings used by organizations to communicate with employees?
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Page 17
Chapter 15: Organizational Behavior
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Sample Questions
Q1) Kevin is a whirlwind as a research and development supervisor. His colleagues are surprised that even though he makes decisions very quickly and always with less information than others, his decisions are as good as anybody else's. This information implies that Kevin has ________.
A) high intuition
B) high Machiavellianism
C) high risk-taking ability
D) low cognitive dissonance
Q2) The goals of organizational behavior can be stated as: If you can explain it, you can predict it. If you can predict it, you can influence it.
A)True
B)False
Q3) Extraversion is the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others.
A)True
B)False
Q4) Define attitudes. List and discuss the three components of attitudes and include an example of a statement that describes each component to support your answer.
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18
Chapter 16: Leadership
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Sample Questions
Q1) Discuss the five sources in which leader power has been identified. Include specific examples of each source of power to support your answer.
Q2) Cecil, CEO of a mid-size manufacturing company, readily accepts responsibility for his firm's products, including its mistakes. He is rather quiet but still a strong leader. Cecil could be called a(n) ________ leader.
A) ethical
B) supportive
C) transformational
D) authentic
Q3) Which one of the following is an accurate statement about transformational leaders?
A) They are poor motivators.
B) They clarify task requirements.
C) They exhibit more than just charisma.
D) They focus on tasks and pay little attention to followers.
Q4) One specific role of team leadership is that team leaders are troubleshooters.
A)True
B)False
Q5) In a short essay, contrast the three major behavior studies on leadership.
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Chapter 17: Motivating Employees
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Sample Questions
Q1) As manager of a large team of engineers, you notice that your team is falling short of its goals primarily because several team members are either not motivated to put in their best or are downright dissatisfied with their jobs. You have decided to follow Herzberg's two-factor theory to motivate your employees. What steps can you take to maximize motivation?
Q2) What does goal-setting theory tell us?
Q3) The equity theory proposes that ________.
A) offering employees part of the company's shares, or equity, motivates them to do their best because their performance directly ties in with the company's
B) employees expect that exerting a given amount of effort will lead to a certain level of performance and will be demotivated if that does not happen
C) an employee compares his or her job's input-outcomes ratio with that of relevant others and then takes steps to correct any inequity
D) employees are more likely to show initiative at work if they are more involved in decisions that affect their work
Q4) Define motivation and discuss the three elements of motivation.
Q5) How can managers use the job characteristics model (JCM) to design jobs?
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Page 20
Chapter 18: Controlling Activities and Operations
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Sample Questions
Q1) The management control that takes place while a work activity is in progress is known as ________ control.
A) immediate
B) concurrent
C) feedback
D) consistent
Q2) Which one of the following represents the controlling function?
A) The die cast machine operator adjusts the settings on the machine.
B) The shift supervisor checks the production schedule for the day.
C) The production manager schedules a new customer order.
D) The quality auditor selects one piece every 15 minutes from the batch of molded products and, using very precise gauges, measures key dimensions on the part.
Q3) The ________ ratios measure an organization's ability to meet its current debt obligations.
A) activity
B) liquidity
C) leverage
D) profitability
Q4) Identify three feedback control measures which would reduce workplace violence.
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