Management Theory and Practice
Mock Exam
Course Introduction
Management Theory and Practice explores the foundational principles and contemporary approaches to effective management in organizations. The course covers key management theories, including classical, behavioral, and modern perspectives, and examines how these frameworks influence decision-making, leadership, strategy, and organizational structure. Students will learn about planning, organizing, leading, and controlling functions, while analyzing case studies to connect theoretical concepts to real-world business challenges. The course aims to develop critical thinking and practical skills necessary for effective management in dynamic and diverse environments.
Recommended Textbook
Management 12th Edition by Richard L. Daft
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19 Chapters
3213 Verified Questions
3213 Flashcards
Source URL: https://quizplus.com/study-set/1012
Page 2
Chapter 1: The World of Innovative Management
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184 Verified Questions
184 Flashcards
Source URL: https://quizplus.com/quiz/20059
Sample Questions
Q1) What is the role of the negotiator?
A) The negotiator role involves formal negotiations and bargaining to attain outcomes for the manager's unit of responsibility.
B) The negotiator role involves seeking current information from many sources.
C) The negotiator role involves the initiation of change.
D) The negotiator role involves resolving conflicts among subordinates or between the manager's department and other departments.
E) The negotiator role pertains to the development of information sources both inside and outside the organization.
Answer: A
Q2) Selecting goals and ways to attain them refers to _____.
A) controlling
B) planning
C) organizing
D) staffing
E) leading
Answer: B
Q3) _____ are responsible for several departments that perform different functions.
Answer: General managers
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Page 3
Chapter 2: The Evolution of Management Thinking
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163 Verified Questions
163 Flashcards
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Sample Questions
Q1) The _____ view of management is an integration of the case and universalist viewpoints.
Answer: contingency
Q2) _____ specifies a goal of no more than 3.4 defects per million parts.
A) Benchmarking
B) Total quality management
C) Six sigma
D) Balanced scorecard
E) Jugaad
Answer: C
Q3) Political forces are aspects of a culture that guide and influence relationships among people.
A)True
B)False
Answer: False
Q4) Economic forces pertain to the availability, production, and distribution of resources in a society.
A)True
B)False
Answer: True
Page 4
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Chapter 3: The Environment and Corporate Culture
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181 Verified Questions
181 Flashcards
Source URL: https://quizplus.com/quiz/20061
Sample Questions
Q1) Which of these is NOT a part of an organization's general environment?
A) Technological
B) Economic
C) Competitors
D) Legal-political
E) Sociocultural
Answer: C
Q2) A(n) _____ involves a strategic alliance or program by two or more organizations. Answer: joint venture
Q3) The labor market is made up by people in the environment who can be hired to work for an organization.
A)True
B)False
Answer: True
Q4) Due to the stable environment and lack of technological change, mergers and joint ventures rarely occur in the U.S.
A)True
B)False
Answer: False
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Chapter 4: Managing in a Global Environment
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178 Verified Questions
178 Flashcards
Source URL: https://quizplus.com/quiz/20062
Sample Questions
Q1) Seeking cheaper sources of materials or labor offshore is called offshoring.
A)True
B)False
Q2) List three examples of a country's infrastructure.
Q3) All of the following are considered emerging economies EXCEPT _____.
A) Brazil
B) Russia
C) India
D) China
E) Canada
Q4) The term top of the pyramid refers to the more than four billion people who earn the least, as defined by per capita income.
A)True
B)False
Q5) Social values greatly influence organizational functioning and management styles.
A)True
B)False
Q6) List five of the countries that make up the European Union (EU).
Q7) Briefly describe two personal challenges for global managers.
Page 6
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Chapter 5: Managing Ethics and Social Responsibility
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168 Verified Questions
168 Flashcards
Source URL: https://quizplus.com/quiz/20063
Sample Questions
Q1) Examples of unethical behavior toward _____ include a hostile work environment and violations of health and safety rules.
A) customers
B) financiers
C) society
D) suppliers
E) employees
Q2) The right of free consent, the right to privacy, and the right of freedom of conscience are rights that should be considered in the moral rights approach.
A)True
B)False
Q3) All of the following are examples of special interest groups except:
A) professional associations.
B) trade associations.
C) political action committees.
D) courts.
E) consumerists.
Q4) The _____ is an individual responsible for making an ethical choice.
Q5) List the four criteria for ethical decision-making described in the book.
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Chapter 6: Managing Start Ups and New Ventures
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130 Verified Questions
130 Flashcards
Source URL: https://quizplus.com/quiz/20064
Sample Questions
Q1) Name five of the ten characteristics of a successful business plan.
Q2) Entrepreneurs see themselves as being less in control of their environment, generally speaking, and can be expected to have an external locus of control.
A)True
B)False
Q3) The process of initiating a business venture, gathering and organizing the appropriate resources, and assuming the associated risks and rewards refers to entrepreneurship.
A)True
B)False
Q4) A venture capital firm is a group of companies or individuals that invests money in new or expanding businesses for ownership and potential profits.
A)True
B)False
Q5) A(n) _____ recognizes a viable idea for a business product or service and carries it out.
Q6) Borrowing money that has to be repaid at a later date in order to start a business is
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Chapter 7: Managerial Planning and Goal Setting
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166 Verified Questions
166 Flashcards
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Sample Questions
Q1) _____ plans are developed at the lower levels of the organization to specify action steps toward achieving operational goals and to support tactical plans.
Q2) Goals that define the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals is called:
A) strategic goals.
B) tactical goals.
C) operational goals.
D) a mission.
E) a plan.
Q3) The traditional approach to corporate planning was to:
A) have a decentralized planning staff.
B) have a centralized planning department.
C) set up a planning task force.
D) set up planning committees.
E) use TQM approach.
Q4) Top managers make the broad strategic plan and identify specific tactical plans.
A)True
B)False
Q5) List three innovative approaches to planning.
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Chapter 8: Strategy Formulation and Execution
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149 Verified Questions
149 Flashcards
Source URL: https://quizplus.com/quiz/20066
Sample Questions
Q1) Compare and contrast the three levels of strategy in an organization.
Q2) When organizational parts interact to produce a joint effect that is greater than the sum of the parts acting alone, _____ occurs.
Q3) When an organization chooses a(n) _____ strategy, it means that business decisions such as product design are made on a country-by-country basis.
Q4) Which of the following is a business activity that an organization does especially well relative to its competition?
A) Strategy
B) Synergy
C) Cash cow
D) Core competence
E) Multidomestic
Q5) _____ is a type of corporate-level strategy that pertains to the organization's mix of strategic business units.
Q6) According to the BCG Matrix, the cash cow has a large market share in a rapidly growing industry.
A)True
B)False
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Chapter 9: Managerial Decision Making
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178 Verified Questions
178 Flashcards
Source URL: https://quizplus.com/quiz/20067
Sample Questions
Q1) At the start of every shift, Carl, a delivery truck driver, plans out his route based on the addresses that he will be visiting to drop off packages. This can best be described as what kind of decision?
A) Programmed
B) Nonprogrammed
C) Wicked
D) Administrative
E) Intuitive
Q2) Which of the following is the process of forming alliances among managers during the decision making process?
A) Networking
B) Socializing
C) Coalition building
D) Satisficing
E) Passing the buck
Q3) The growth of quantitative decision techniques that use computers has reduced the use of the classical approach.
A)True
B)False
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Page 11
Chapter 10: Designing Organization Structure
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212 Verified Questions
212 Flashcards
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Sample Questions
Q1) _____ means that decision authority is located near the top of the organization.
Q2) All of the following are advantages of a functional structure EXCEPT:
A) economies of scale.
B) excellent coordination between functions.
C) in-depth skill specialization and development.
D) high quality technical problem solving.
E) career progress within functional departments.
Q3) Carly's Clothes, Inc. manufactures children's clothes. Which of the following departments for Carly's Clothes can be considered a line department?
A) Finance department
B) Human Resources department
C) Research and development department
D) Manufacturing department
E) Marketing department
Q4) The basis for grouping positions into departments and departments into the total organization is referred to as departmentalization.
A)True
B)False
Q5) With _____ decision authority is pushed downward to lower organization levels.
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Chapter 11: Managing Change and Innovation
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178 Verified Questions
178 Flashcards
Source URL: https://quizplus.com/quiz/20069
Sample Questions
Q1) The communication and education approach for overcoming resistance to change should be used when the change is technical and the users need accurate information and analysis to understand change.
A)True
B)False
Q2) For the compact disc industry, the advent of MP3 technology can best be described as what type of innovation?
A) Disruptive innovation
B) Service innovation
C) Productive innovation
D) Restructuring innovation
E) Reverse innovation
Q3) The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as cooperation.
A)True
B)False
Q4) What is organizational change and what are two major areas of change in organizations?
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Chapter 12: Managing Human Resource
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181 Verified Questions
181 Flashcards
Source URL: https://quizplus.com/quiz/20070
Sample Questions
Q1) A(n) _____ is an in-house training and education facility that offers broad-based learning opportunities for employees.
Q2) According to MANAGER'S SHOPTALK in chapter 12, which of the following would improve your chances of getting the job?
A) Talking too much
B) Turning questions into conversations
C) Failing to effectively close
D) Stretching the truth
E) Making a fashion statement
Q3) The economic value of the knowledge, experience, skills, and capabilities of employees refers to personal capital.
A)True
B)False
Q4) All managers are involved in human resource management.
A)True
B)False
Q5) _____ is the hiring or promoting of applicants based on criteria that are not job relevant.
Q6) _____ is the forecasting of human resource needs.
Page 14
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Chapter 13: Managing Diversity
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125 Verified Questions
125 Flashcards
Source URL: https://quizplus.com/quiz/20071
Sample Questions
Q1) In 1970, Joseph Searles became the first African American member of the New York Stock Exchange.
A)True
B)False
Q2) Today's workforce is growing older with an average age of 40.8 years in 2006 and it is expected to increase to 42.1 years in 2016.
A)True
B)False
Q3) Which workforce generation category is characterized as ambitious but lacking loyalty to the organization?
A) Generation X
B) Generation Y
C) Baby boomers
D) Teeny boppers
E) Generation A
Q4) The belief that one's own group or subculture is inherently superior to other groups or cultures is known as _____.
Q5) Briefly explain the concepts of a glass wall and a glass ceiling.
Q6) _____ is designed to make people aware of their own prejudices and stereotypes.
Page 15
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Chapter 14: Understanding Individual Behavior
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137 Verified Questions
137 Flashcards
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Sample Questions
Q1) ______ are stressors arising from the tasks required of a person holding a particular job.
Q2) ______ is the tendency to assign an individual to a group or broad category and then attribute generalizations about the group to the individual.
Q3) Organizations that want to challenge their employees and stay competitive can easily be stress-free.
A)True
B)False
Q4) Challenges tend to burn people out, while stress fires you up.
A)True
B)False
Q5) Self-management is being aware of what you are feeling. A)True
B)False
Q6) People have a high external locus of control when they feel in control of their own fate.
A)True B)False
Q7) A positive attitude toward one's job is called ______.
Page 16
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Chapter 15: Leadership
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169 Verified Questions
169 Flashcards
Source URL: https://quizplus.com/quiz/20073
Sample Questions
Q1) Ian does not have much of a relationship with his subordinates. They feel obligated to do as he says because he's the boss. This is an example of:
A) referent power.
B) legitimate power.
C) coercive power.
D) reward power.
E) expert power.
Q2) Ryan is a manager at Steve's Stoneworks, Inc. Hersey and Blanchard would consider most of his subordinates highly ready. Based on this, which of the following leadership styles is best for Ryan?
A) Participating
B) Delegating
C) Selling
D) Telling
E) Forcing
Q3) In _____, the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.
Q4) List the two dimensions used in Blake and Mouton's Leadership Grid.
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Chapter 16: Motivating Employees
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185 Verified Questions
185 Flashcards
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Sample Questions
Q1) The idea that failure to meet a high-order need may cause a regression to an already satisfied lower-order need is referred to as a(n) _____.
Q2) The core dimension of Hackman and Oldham's model of job characteristics that is based on the number of diverse activities that make up a job is known as:
A) autonomy.
B) job enlargement.
C) skill variety.
D) task identity.
E) feedback.
Q3) In Maslow's hierarchy of needs theory, freedom from violence is an example of physiological needs.
A)True
B)False
Q4) Goal acceptance, in goal-setting theory, means that employees have to "buy into" the goals and be committed to them.
A)True
B)False
Q5) List the four content theories discussed in your text.
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Chapter 17: Managing Communication
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161 Verified Questions
161 Flashcards
Source URL: https://quizplus.com/quiz/20075
Sample Questions
Q1) To _____ a message is to select the symbols used to compose a message.
Q2) During breaks at work, Albert and Daphne talk occasionally about the problems that they are working on at work, in hopes that they can help each other out. This is an example of what type of organizational communication?
A) Virtual communication
B) Formal communication
C) Lateral communication
D) Downward communication
E) Upward communication
Q3) Jay, a divisional vice president of a consumer goods manufacturer, gives a presentation to all divisional employees to outline the company's goals for the coming year. This is an example of what type of organizational communication?
A) Virtual communication
B) Grapevine communication
C) Lateral communication
D) Downward communication
E) Upward communication
Q4) To translate the symbols used in a message for the purpose of interpreting its meaning is called _____.
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Chapter 18: Leading Teams
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198 Verified Questions
198 Flashcards
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Sample Questions
Q1) Productive output pertains to the team's ability to meet the personal needs of its members.
A)True
B)False
Q2) Conflict is bound to arise when people work together in teams. Write a short essay in which you describe how a team leader can recognize if his or her team is affected by either task conflict or relationship conflict. If you were that manager facing team conflict, what would you do to resolve it?
Q3) _____ is the extent to which team members are attracted to the team and motivated to remain in it.
A) Norming
B) Commitment
C) Caring
D) Cohesiveness
E) Leadership.
Q4) Discuss the determinants of team cohesiveness and its consequences.
Q5) A common dysfunction of teams is to be results oriented.
A)True
B)False
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Chapter 19: Managing Quality and Performance
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170 Verified Questions
170 Flashcards
Source URL: https://quizplus.com/quiz/20077
Sample Questions
Q1) Zero-based budgeting requires a complete justification for every line item in a budget.
A)True
B)False
Q2) A budgeting process in which lower-level managers budget their departments' resource needs and pass them up to top management for approval is called _____ budgeting.
Q3) Which of the following is a quality control approach that emphasizes a relentless pursuit of higher quality and lower costs?
A) Continuous improvement
B) Cycle time
C) Quality circles
D) Six Sigma
E) Benchmarking
Q4) Discuss open-book management and the balanced scorecard.
Q5) A cash budget estimates receipts and expenditures of money on a daily or weekly basis..
A)True
B)False
Q6) When _____ deviates from a(n) _____, managers must interpret the deviation.
Page 21
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