Management Studies
Exam Bank
Course Introduction
Management Studies explores the fundamental principles, theories, and practices involved in leading and administering organizations. This course covers key topics such as planning, organizing, staffing, directing, and controlling, with an emphasis on decision-making, leadership, motivation, and communication within both public and private sector organizations. Students will examine contemporary management issues, analyze real-world case studies, and develop the problem-solving and interpersonal skills necessary to succeed as effective managers in a dynamic and global business environment.
Recommended Textbook
Strategic Management Concepts and Cases 13th Edition by Fred R. David
Available Study Resources on Quizplus
11 Chapters
1340 Verified Questions
1340 Flashcards
Source URL: https://quizplus.com/study-set/797
Page 2
Chapter 1: The Nature of Strategic Management
Available Study Resources on Quizplus for this Chatper
132 Verified Questions
132 Flashcards
Source URL: https://quizplus.com/quiz/15809
Sample Questions
Q1) Business or military success is
A) generally the happy result of accidental strategies.
B) undermined by the element of surprise.
C) the product of both attention to changing external and internal conditions and the insightful adaptations to those conditions.
D) unrelated to external conditions.
E) none of the above.
Answer: C
Q2) Long-term objectives should be all of the following except
A) measurable.
B) continually changing.
C) reasonable.
D) challenging.
E) consistent.
Answer: B
Q3) Optimizing for tomorrow the trends of today is the purpose of strategic management.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: The Business Vision and Mission
Available Study Resources on Quizplus for this Chatper
113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/15812
Sample Questions
Q1) The mission statement answers which question?
A) What is our business?
B) How can we improve ourselves?
C) What do we want to become?
D) Who are our stakeholders?
E) How can we increase profitability?
Answer: A
Q2) Although it is important for companies to have a clearly defined mission statement,research has shown that less than 50% of all companies have used a mission statement in the previous five years.
A)True
B)False
Answer: False
Q3) The utility statement,"Do not offer me attractive looks; offer me clothes," is relevant in developing a mission statement.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: The External Assessment
Available Study Resources on Quizplus for this Chatper
128 Verified Questions
128 Flashcards
Source URL: https://quizplus.com/quiz/15813
Sample Questions
Q1) In general,what happens to American goods in overseas markets when there is a strong dollar?
A) They are less expensive.
B) They are more attractive.
C) They are cheaper.
D) They are more expensive.
E) They are desirable.
Answer: D
Q2) The worldwide recession is reducing international immigration.
A)True
B)False
Answer: True
Q3) What level of bargaining power do consumers have when the products being purchased are standard or undifferentiated?
A) Marginal
B) Low
C) High
D) Negative
E) Negligible
Answer: C
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: The Internal Assessment
Available Study Resources on Quizplus for this Chatper
130 Verified Questions
130 Flashcards
Source URL: https://quizplus.com/quiz/15814
Sample Questions
Q1) Explain the resource-based view and its relation to strategic management.
Q2) Which of the following is the process of influencing people to accomplish specific objectives?
A) Staffing
B) Motivating
C) Planning
D) Controlling
E) Organizing
Q3) Pharmaceutical companies on average increased their spending on consumer advertising of prescription drugs by 8 percent in 2008.
A)True
B)False
Q4) Increased efficiency,quality,productivity and job satisfaction can come from cross-training workers.
A)True
B)False
Q5) The management function of organizing is included in human resource management.
A)True
B)False
Page 6
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Strategies in Action
Available Study Resources on Quizplus for this Chatper
131 Verified Questions
131 Flashcards
Source URL: https://quizplus.com/quiz/15815
Sample Questions
Q1) Which strategy is appropriate when an organization competes in an industry characterized by rapid technological developments?
A) Retrenchment
B) Product development
C) Backward integration
D) Liquidation
E) Market penetration
Q2) Product development is an appropriate strategy when an organization has successful products that are in the maturity stage of the product life cycle.
A)True
B)False
Q3) Forward integration strategy is especially effective when the availability of quality distributors is so limited as to offer a competitive advantage to those firms that integrate forward.
A)True
B)False
Q4) A chief executive officer is located in the divisional level of a large firm.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Strategy Analysis and Choice
Available Study Resources on Quizplus for this Chatper
113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/15816
Sample Questions
Q1) Shifting focus from specific issues to more general ones may increase strategists' options for gaining organizational commitment.
A)True
B)False
Q2) In a BCG Matrix,all divisions are classified as either Question Marks,Stars,Cash Cows or Dogs.Define each of these terms.
Q3) The size of the circle in a BCG Matrix corresponds to the proportion of corporate revenue generated by that business unit.
A)True
B)False
Q4) Using a Grand Strategy Matrix approach,what strategies are recommended for a firm that is a weak competitor in a slow-growing market? Elaborate on what these strategies could mean for a college or university.
Q5) The BCG Matrix does not reflect whether or not various divisions or their industries are growing over time.
A)True
B)False
Q6) Discuss the appropriate role of a board of directors in an organization.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Implementing Strategies: Management and Operations Issues
Available Study Resources on Quizplus for this Chatper
122 Verified Questions
122 Flashcards
Source URL: https://quizplus.com/quiz/15817
Sample Questions
Q1) Which approach for managing and resolving conflict involves ignoring the problem in hopes that the conflict will resolve itself?
A) Avoidance
B) Resistance
C) Compliance
D) Defusion
E) Confrontation
Q2) What type of organizational structure do most small businesses follow?
A) Divisional structure by product
B) Functional structure
C) Divisional structure by customer
D) Strategic business unit
E) Matrix structure
Q3) Besides reducing worker alienation and stimulating productivity,ESOPs allow firms other benefits,such as substantial tax savings.
A)True
B)False
Q4) Discuss how work life/home life balance is being addressed by organizations.
Q5) Explain the nature and role of ESOPs in strategic management.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Implementing Strategies: Marketing, Finance/Accounting,
R&D, and MIS Issues
Available Study Resources on Quizplus for this Chatper
114 Verified Questions
114 Flashcards
Source URL: https://quizplus.com/quiz/15818
Sample Questions
Q1) Although cash budgets can be a useful financial tool,publicly held companies are not required to complete them.
A)True
B)False
Q2) Looking for a vacant niche helps a company determine
A) its advertising budget.
B) the size of the marketing department.
C) the best place to position a product.
D) the best place to locate a new facility.
E) its projected R&D expenditures.
Q3) An example of a marketing decision is whether or not to limit the share of business done with a single customer.
A)True
B)False
Q4) R&D employees and managers perform all of the following tasks except:
A) transferring complex technology.
B) altering products to particular tastes and specifications.
C) researching resource availability.
D) adapting processes to local markets.
E) adjusting process to local raw materials.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Strategy Review, Evaluation, and Control
Available Study Resources on Quizplus for this Chatper
117 Verified Questions
117 Flashcards
Source URL: https://quizplus.com/quiz/15819
Sample Questions
Q1) Alvin Toffler argues that environments are becoming so dynamic and complex that they threaten people and organizations with future shock,in his thought-provoking books entitled Future Shock and The Third Wave.
A)True
B)False
Q2) The SEC in late 2009 charged General Electric with accounting fraud,specifically for reporting their finances using the new IFRS instead of the old GAAP.
A)True
B)False
Q3) Strategies should try to cover all bases by planning for all possible contingencies.
A)True
B)False
Q4) Identify some characteristics of an effective evaluation system.
Q5) Identifying both beneficial and unfavorable events that could possibly derail the strategy or strategies is the first step of effective contingency planning.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Business Ethics/Social Responsibility/Environmental Sustainability
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/15810
Sample Questions
Q1) _______ refers to policies that require employees to report any unethical violations they discover or see in the firm.
A) Whistle-blowing
B) Bribery
C) Adultery
D) Sustainability
E) Stewardship
Q2) It is _______ for a business to provide a sustainability report annually to the public.
A) good business
B) irresponsible
C) a decreasing trend
D) unethical
E) poor planning
Q3) Most firms warn managers and employees that reporting an ethical violation by others,also known as whistle-blowing,could cause them to be discharged.
A)True
B)False
Q4) Discuss ISO 14000 and ISO 14001.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Global/International Issues
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/15811
Sample Questions
Q1) The understanding of Asian cultures is a strength U.S.firms have in competing with Pacific Rim firms.
A)True
B)False
Q2) A primary reason why most domestic firms are engaging in global operations is that growth in demand for goods and services outside the U.S.is considerably higher than inside.
A)True
B)False
Q3) _______ countries are market leaders in labor-intensive industries and _______ offers abundant natural resources and rapidly developing markets.
A) East Asian; Brazil
B) South American; Germany
C) East Asian; Germany
D) South American; Brazil
E) European; Japan
Q4) The British pound reached a 23-year low against the U.S.dollar in January 2009.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13