Management Principles Exam
Preparation Guide
Course Introduction
Management Principles explores the foundational concepts, theories, and practices that underpin effective organizational management. The course covers essential topics such as planning, organizing, leading, and controlling within diverse business environments. Students will analyze various management styles, decision-making processes, and the functions of management in both traditional and modern contexts. Emphasis is placed on the roles and responsibilities of managers, ethical considerations, team dynamics, and strategies for motivating employees to achieve organizational goals. Through case studies and practical examples, learners will develop the skills necessary to diagnose management challenges and implement solutions in real-world settings.
Recommended Textbook
Human Resource Management 3rd Edition by Charmine Hrtel
Available Study Resources on Quizplus
12 Chapters 419 Verified Questions 419 Flashcards
Source URL: https://quizplus.com/study-set/906 Page 2
Chapter 1: Effective Strategic Human Resource
Management: Principles and Processes
Available Study Resources on Quizplus for this Chatper
35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/17863
Sample Questions
Q1) Which of the following is NOT a limitation of the resource-based view of the firm?
A) it tends to be overly rationalistic
B) it tends to assume organisational discretion in HR practices
C) it recognises the value of subcontracts, temporary workers and consultants
D) it is based on unitarist principles
Answer: C
Q2) Tsui's multiple constituency model recognises that strategies adopted by an organisation may not satisfy all of its stakeholders.
A)True
B)False
Answer: True
Q3) The third step of the CHRM application tool is to verify or falsify potential problems or opportunities.Which of the following is consistent with this step?
A) reviewing problems faced by competitor organisations
B) checking for evidence that supports what you expect
C) focusing only on the opportunities for which you have strong information
D) identifying all potential stakeholders
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Engaging and Motivating Employees and Managing Organisational Change
Available Study Resources on Quizplus for this Chatper
25 Verified Questions
25 Flashcards
Source URL: https://quizplus.com/quiz/17864
Sample Questions
Q1) Managers are the sole determinant of employee motivation.
A)True
B)False
Answer: False
Q2) Which of the following theories argues that an employee will be motivated by a belief that their effort will result in a desired level of performance and will be linked to reward?
A) Adam's equity theory
B) Locke's goal setting theory
C) Vroom's expectancy theory
D) Reinforcement theory
Answer: C
Q3) Which of the following is not a phase of radical change?
A) planning
B) enabling
C) leading
D) maintaining
Answer: C
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Ethics and the Law: Employee Rights and Employer
Responsibilities
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17865
Sample Questions
Q1) If mental models are representations of events, interpretations and behaviours, then factors that influence a person's mental model include:
A) ethical stance and national culture
B) personal and professional experiences
C) religious or political beliefs
D) all of the above
Answer: D
Q2) Companies generally communicate their ethical guidelines for employee behaviour in a code of conduct that is communicated to all employees and often posted on the organisation's intranet.
A)True
B)False
Answer: True
Q3) People's level of cognitive moral development refers to:
A) their perceptions of what is 'right' or 'wrong'
B) their degree of moral and ethical behaviour
C) the degree to which they comply with rules to satisfy personal interests
D) their need to fulfil agreed duties and adhere to laws
Answer: A
Page 5
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Managing knowledge, Innovation and Creativity in Organisations
Available Study Resources on Quizplus for this Chatper
35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/17866
Sample Questions
Q1) Using the concept of knowledge work, firstly as a profession, secondly an individual characteristic and finally as an individual activity, describe 'knowledge work' in an organisation.
Q2) Several factors may contribute to an employee's ability to produce knowledge work.Which of the following individual characteristics will impact on a worker's ability to produce knowledge work?
A) the employee's personality
B) the structure of the organisation
C) the national culture of a country
D) all of the above
Q3) In what ways should HRM ensure that knowledge is managed within the organisation?
Q4) Which of the following characteristics of an organisation's environment would NOT encourage learning to take place?
A) an environment that was supportive
B) an environment that only recognised successes
C) an environment that encouraged participation in decision making
D) an environment that created a community atmosphere to reduce barriers
Q5) Why do some organisations fail to learn? Provide at least 6 (six) reasons.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Technology and Strategic Human Resource Management
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17867
Sample Questions
Q1) An HRIS is an example of what type of system?
A) a human resource control system
B) a data storage system
C) a knowledge management system
D) an information retrieval system
Q2) Which of the following is an example of an e-HRM transactional activity?
A) advertising vacant positions on the web, such as using seek.com.au or careerone.com
B) communicating via email with employees about organisational change
C) compensating employees by depositing their wages directly into their bank accounts
D) using computer simulations to train employees
Q3) When implementing new technology in an organisation the most important factor is that the goal of the new HRIS is clear to all organisational stakeholders:
A)True
B)False
Q4) Name the six phases that are required for the effective implementation of an HRIS.Describe what occurs at each of the six phases.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Managing for Diversity, Inclusion and Wellbeing
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17868
Sample Questions
Q1) Hartel et al (2010:136) suggest: "The changes in work and employment patterns have changed in recent times." Discuss this statement and provide implications for the transformation of non-standard employment arrangements and non-standard work arrangements in recent years.
Q2) Define what is meant by cultural knowledge.How can cultural knowledge be acquired in an organisation?
Q3) Diversity management is the same as equal employment opportunity and affirmative action.
A)True
B)False
Q4) An organisation advertised for people over 180cm tall for a job that could be performed by people of any height.An organisation adopting this recruitment process is engaging in:
A) discrimination
B) direct discrimination
C) indirect discrimination
D) anti-discrimination
Q5) Describe the needs that are to be satisfied for a qualify outcome of work-life balance as outlined by Chan and Wyatt (2007).
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Strategic International Human Resource Management
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17869
Sample Questions
Q1) To reduce culture shock, an organisation provided training about the values of workers in the host country.The organisation gave the employee information that stated 'many workers in the host country spend longer hours at work, see work as a way to provide for their families, believe in long-term loyalty to the organisation and believe that people should enjoy work'.This training aims to lessen culture shock in relation to:
A) the language
B) the social customs and events
C) the work ethics and priorities
D) attitudes towards women and other races and ethnicities
Q2) An international clothing company, based in the United Kingdom, decides to open a retail chain in Australia.While it uses the same global strategy of marketing to teenagers, it realises that Australian workers have a different approach to selling, sales promotion and customer relations.This organisation would adopt:
A) a global approach to SIHRM
B) a localised approach to SIHRM
C) an adaptation approach to SIHRM
D) an international approach to SIHRM
To view all questions and flashcards with answers, click on the resource link above.
Page 9
Chapter 8: Talent Management Through HR Planning, Job
Design, Recruitment and Selection
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17870
Sample Questions
Q1) The skills inventory form can be used annually to gather information about the work experience, education, areas of expertise and professional association membership of an organisation's employees.
A)True
B)False
Q2) An organisation would use an external recruitment agency because:
A) they increase the morale of internal employees
B) they are fully committed to achieving the best for individual firms
C) organisations can keep control of the recruitment process
D) the recruitment process can be more streamlined and efficient
Q3) In the 21st century human resource planning needs to focus not only on cognitive qualities such as skills, knowledge and abilities, but also affective and behavioural qualities such as commitment, ethical behaviour and engagement of employees for an organisation.
A)True
B)False
Q4) Technology in recruitment is an invaluable tool.What are the advantages and disadvantages of using e-recruitment processes?
10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Employee Learning, Training and Development
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17871
Sample Questions
Q1) Mentoring provides employees with:
A) important information on the qualities they need to develop
B) help in building networks
C) insight on both the formal and informal aspects of an organisation
D) all of the above
Q2) Which of the following would best be described as an external development program?
A) international assignments
B) mentoring
C) job rotation
D) performance appraisals
Q3) Career planning involves becoming aware of the 'self' by conducting:
A) external environmental planning and development
B) SWOT analysis and identifying one's own values
C) SWOT analysis and developing training outputs
D) personal development and identifying one's own values
Q4) There are three stages to the orientation process in an organisation.Describe the anticipatory socialisation stage and why it is important to give a realistic job preview during this stage.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Strategic Performance Management
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17872
Sample Questions
Q1) Performance reviews lack 'open and honest dialogue', and the failure to manage the whole person, keeping in mind that employees have a life outside of work.
A)True
B)False
Q2) One advantage of using technology-based appraisals, which give appraisers the opportunity to provide employee feedback online, is the decreased likelihood of emotional responses and bias.
A)True
B)False
Q3) The purpose of performance appraisals can be determined by using the SMART method of goal setting.The SMART method suggests that goals should be:
A) specific, motivational, assessable, relevant and time-bounded
B) statements, measurable, agreed, relevant and time-bounded
C) specific, measurable, agreed, realistic and time-bounded
D) statements, motivational, assessable, realistic and time-bounded
Q4) What are the major problems with performance appraisals and how are they often overcome? How would you use procedural justice during the performance appraisal process?
To view all questions and flashcards with answers, click on the resource link above.
Page 12
Chapter 11: Strategic Reward Management
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17873
Sample Questions
Q1) Factors external to the organisation may affect the pay strategies used in an organisation.For example, increases in mortgage rates and increases to the costs of goods and services may affect how much employers pay their employees.This is an example of:
A) labour market conditions
B) area market conditions
C) cost of living
D) social values
Q2) Improved performance may be calculated by using the following equation:
A) improved performance = block 1 + block 2 + block 3
B) improved performance = block 1 + block 2 + block 3 + block 4
C) improved performance = base pay, plus performance pay, plus employee benefits, plus non-financial rewards
D) both b and c
Q3) Team-based rewards should pay all members equally for achieving team goals, even if all members of the team are not contributing equally.
A)True
B)False
Q4) When is performance pay most useful?
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Principles and Metrics for Value Adding HRM
Available Study Resources on Quizplus for this Chatper
36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/17874
Sample Questions
Q1) When Olive, the HR manager, compared the overall levels of job satisfaction of staff to the overall job satisfaction of staff in a competitor's organisation she found that her staff were much more satisfied with their opportunities for promotion and development.Olive has collected:
A) between-person metrics
B) group-level metrics
C) organisational-level metrics
D) multilevel metrics
Q2) The values and philosophy of an organisation that link to organisational success and the values and beliefs driving people management are crucial to the forming what type of HRM system?
A) a value-driven culture
B) an organisation where behaviours and attitudes are not respected
C) a philosophical organisation
D) value orientated HRM policy
Q3) What is the difference between within-person metrics, between-person metrics and group-level metrics?
Q4) What is benchmarking in HR, how is it effective and how can it be problematic?
To view all questions and flashcards with answers, click on the resource link above. Page 14