Management Pre-Test
Questions
Course Introduction
Management is the study and practice of coordinating and overseeing organizational activities to achieve set objectives efficiently and effectively. This course introduces students to the fundamental concepts, theories, and functions of management, including planning, organizing, leading, and controlling. It covers essential topics such as decision making, strategic planning, organizational behavior, leadership, motivation, communication, and change management. Through case studies and practical exercises, students develop the skills necessary to analyze management challenges and apply appropriate solutions in various organizational contexts, preparing them for leadership and supervisory roles in diverse fields.
Recommended Textbook
Business Ethics Ethical Decision Making Cases 12th Edition by O. C. Ferrell
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12 Chapters
619 Verified Questions
619 Flashcards
Source URL: https://quizplus.com/study-set/2265 Page 2
Chapter 1: The Importance of Business Ethics
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51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/44996
Sample Questions
Q1) The 1960s saw a rise of consumerism. What is consumerism?
A)An increase in consumer rights by individuals, organizations, and governments
B)The growth of international retail chain stores that served global consumers
C)Activities undertaken by independent individuals, groups, and organizationsto protect their rights as consumers
D)The widespread adoption of consumer-oriented marketing strategies among businesses
E)The tendency of organizations to view consumers as their most important stakeholder
Answer: C
Q2) The Foreign Corrupt Practices Act outlawed
A)global accounting fraud.
B)price collusion.
C)corruption in foreign governments.
D)bribery of officials in other countries.
E)executive misconduct.
Answer: D
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Chapter 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/44997
Sample Questions
Q1) A stakeholder orientation can be viewed as a(n)
A)necessity for business success.
B)continuum.
C)polarizing concept.
D)good marketing ploy.
E)expensive proposition.
Answer: B
Q2) The specific steps for implementing the stakeholder perspective do not include which of the following?
A)Identifying stakeholder groups
B)Identifying stakeholder issues
C)Identifying and gaining stakeholder feedback
D)Identifying and gaining government feedback
E)Assessing organizational commitment to social responsibility groups
Answer: D
Q3) Social responsibility rests on a stakeholder orientation.
A)True
B)False
Answer: True
Page 4
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Chapter 3: Emerging Business Ethics Issues
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52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/44998
Sample Questions
Q1) Accountants must abide by a strict code of ethics that defines their responsibilities to
A)their clients only.
B)their clients and the public interest.
C)the public only.
D)their investors and shareholders.
E)government regulators.
Answer: B
Q2) Which of the following is one of the three criteria that must be met to constitute a hostile work environment?
A)Misconduct must be prevalent.
B)The manager must be directly involved.
C)The conduct was unwelcome.
D)Discrimination must be proven.
E)The workplace is unfriendly.
Answer: C
Q3) Examples of consumer fraud include shoplifting, collusion, guile, and duplicity.
A)True
B)False
Answer: True
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Page 5
Chapter 4: The Institutionalization of Business Ethics
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53 Verified Questions
53 Flashcards
Source URL: https://quizplus.com/quiz/44999
Sample Questions
Q1) According to the text, the opinions of society, as expressed through legislation, can change over time, and different courts and government legislatures may take different views about the acceptability of specific business activities. Why is this so?
Q2) The _____ of ethics involves embedding values, norms, and artifacts in organizations, industries, and society.
A)institutionalization
B)rationalization
C)commercialization
D)mobilization
E)enforcement
Q3) Which of the following acts can be classified as procompetitive legislation?
A)Equal Pay Act of 1963
B)Civil Rights Act of 1964
C)Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010
D)Sherman Antitrust Act of 1890
E)Occupational Safety and Health Act of 1970
Q4) What ethical issues affecting consumers and society as a whole are created by unfair competition?
Q5) Why do you think the costs of compliance with Sarbanes Oxley go down over time?
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Chapter 5: Ethical Decision Making
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58 Verified Questions
58 Flashcards
Source URL: https://quizplus.com/quiz/45000
Sample Questions
Q1) Discuss, with examples, at least three ways that opportunity can affect the decision making process.
Q2) _____ is the first sign that an unethical decision has occurred.
A)Guilt
B)Reward
C)Punishment
D)Cognitive dissonance
E)Happiness
Q3) _____ relates to individuals' perceptions of social pressure and the harm they believe their decisions will have on others.
A)Ethical awareness
B)Moral intensity
C)Individual factors
D)Ethical issue intensity
E)Social awareness
Q4) The ethical decision making framework includes the concepts of ethical issue intensity, individual factors, organizational factors, and opportunity. Discuss how these concepts influence the ethical decision-making process.
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Page 7
Chapter 6: Individual Factors: Moral Philosophies and Values
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) Compare and contrast the two teleological philosophies: egoism and utilitarianism. Include a discussion of the bases that each type uses to evaluate the morality of activities.
Q2) Which moral perspective defines ethical behavior subjectively from the unique experiences of individuals and groups?
A)Virtue ethics
B)Egoism
C)The relativist perspective
D)Absolutism
E)Justice
Q3) _____ believe that no one thing is intrinsically good.
A)Hedonists
B)Pluralists
C)Relativists
D)Deontologists
E)Teleologists
Q4) The concept of moral philosophies is inexact.
A)True
B)False
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Chapter 7: Organizational Factors: the Role of Ethical
Culture and Relationships
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52 Verified Questions
52 Flashcards
Source URL: https://quizplus.com/quiz/45002
Sample Questions
Q1) Associating with others who are unethical and who have the opportunity to act unethically can lead to a learning process known as A)compliance. B)misconduct. C)opportunity.
D)differential equations.
E)differential association.
Q2) To motivate employees, an organization offers _____ to _____ employees to work toward organizational objectives. A)punishment; force B)peer pressure; guilt C)incentives; encourage D)rewards; bribe E)threats; frighten
Q3) Non-profit organizations, corporations, and government agencies all have their own organizational cultures.
A)True
B)False
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Chapter 8: Developing an Effective Ethics Program
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49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/45003
Sample Questions
Q1) What is a major problem organizations tend to have when implementing organizational ethics program?
A)They fail to adopt formal corporate codes of ethics.
B)The government's requirements for ethics programs are too ambiguous.
C)Wall Street investors demand that companies take illegal action to increase profits.
D)Financial problems make ethical conduct impossible to pursue.
E)Top managers don't integrate codes, values, and standards into their firms' corporate cultures.
Q2) Which of the following statements about codes of conduct is false?
A)They are formal statements of what an organization expects of its employees.
B)They address every ethical issue that an employee may face.
C)They help employees determine what behaviors are acceptable.
D)They provide rules and guidelines for employees to follow.
E)They should be specific enough to be reasonably capable of preventing misconduct.
Q3) Centralization may reduce the opportunities lower-level managers and employees have to make unethical decisions.
A)True
B)False
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Chapter 9: Managing and Controlling Ethics Programs
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/45004
Sample Questions
Q1) At which stage of the ethics-auditing process would a hospital conduct focus groups with management, doctors, nurses, related health professionals, support staff, and patients?
A)Collect and analyze relevant information
B)Review organizational mission, goals, values, and policies
C)Identify stakeholders
D)Report the results
E)Verify the results
Q2) Two useful indicators for assessing employee issues are
A)staff turnover and stock price.
B)staff turnover and employee satisfaction.
C)staff turnover and honesty.
D)employee satisfaction and attendance.
E)employee satisfaction and productivity.
Q3) Which of the following is important in defining the scope of the audit process?
A)The types of teams involved in the process
B)Opportunities the business has to manage ethics
C)Who has been assigned to oversee the audit
D)Government regulations outlining the process
E)Deciding on how to verify the results
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Chapter 10: Globalization of Ethical Decision Making
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55 Verified Questions
55 Flashcards
Source URL: https://quizplus.com/quiz/45005
Sample Questions
Q1) The growth of the Internet and differing security laws between countries has led to an increase in concern for the human right of A)religion.
B)a secure job.
C)health care.
D)privacy.
E)freedom of speech.
Q2) Why might vertical systems be a business ethics issue?
A)They can result in lower wages for factory workers.
B)They can increase consumerism and planned obsolescence.
C)They can result in a channel member having too much control.
D)They cut out the need for retailers and wholesalers.
E)They threaten the existence of large multinational corporations.
Q3) The United Nations views business as a way to increase the economic outlook of countries.
A)True B)False
Q4) Facilitation payments are not allowed under the Foreign Corrupt Practices Act.
A)True
B)False
Page 12
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Chapter 11: Ethical Leadership
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59 Verified Questions
59 Flashcards
Source URL: https://quizplus.com/quiz/45006
Sample Questions
Q1) Leaders with a(n)_____ conflict management style desire to meet the needs of stakeholders and strongly adhere to organizational values and principles.
A)avoiding
B)competing
C)compromising
D)accommodating
E)collaborating
Q2) Many managers are reluctant to engage in this step of the RADAR model because they fear doing so will uncover questionable conduct that could put the firm in an unfavorable light.
A)Avoid
B)Recover
C)Answer
D)Detect
E)Recognize
Q3) Apathetic leaders are not necessarily unethical.
A)True
B)False
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13
Chapter 12: Sustainability: Ethical and Social Responsibility
Dimensions
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41 Verified Questions
41 Flashcards
Source URL: https://quizplus.com/quiz/45007
Sample Questions
Q1) What is the largest form of renewable energy?
A)Hydropower
B)Solar power
C)Geothermal power
D)Biofuels
E)Nuclear power
Q2) Because genetically modified seeds are _______, farmers cannot keep any of the seed themselves but must purchase seeds each year from companies such as Monsanto.
A)non-organic
B)perishable
C)uncollectable
D)destructive
E)patented
Q3) Recycling is the reprocessing of materials, especially steel, aluminum, paper, glass, rubber, and some plastics, for reuse.
A)True
B)False
Q4) Why is the Environmental Protection Agency (EPA) said to be the most influential regulatory agency?
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