Management Information Systems
Test Preparation
Course Introduction
Management Information Systems (MIS) explores the use of technology, people, and processes to collect, process, store, and disseminate information that supports managerial decision-making within organizations. This course examines the foundational concepts of information systems, the roles they play in modern businesses, and how they contribute to operational efficiency and strategic advantages. Topics include system development life cycles, data management, enterprise applications, e-business, information security, and the ethical implications of information systems. Students will gain practical insights into aligning information systems with organizational goals and the challenges faced in managing technological resources.
Recommended Textbook
Introduction to Information Systems 2nd Edition by Patricia Wallace
Available Study Resources on Quizplus
12 Chapters
1441 Verified Questions
1441 Flashcards
Source URL: https://quizplus.com/study-set/391 Page 2
Chapter 1: Information Systems and People
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6808
Sample Questions
Q1) In an information systems department, the enterprise systems subunit is responsible for ________.
A) installing, managing, and updating servers
B) providing services to internal and external customers on technology issues
C) developing, installing, maintaining, and overseeing the organization's mission-critical software applications
D) maintaining the environmentally controlled areas in which servers and communications equipment are located
Answer: C
Q2) Mark, a 22-year old with a viral infection, is admitted to a hospital. On the second day post-admission, a nurse takes a single high-temperature reading and enters it into the patient records information system. This single reading when combined with Mark's other symptoms and previous medical records, becomes ________.
A) knowledge
B) data
C) information
D) analysis
Answer: C
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Information Systems and Strategy
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6812
Sample Questions
Q1) Which of the following statements is true of e-government?
A) It includes efforts to make classified information available to the general public.
B) It saves people the time spent in commuting to and waiting at government offices.
C) It is limited to issues such as e-governance and tax collection, whereas nonprofits involve a larger variety of issues.
D) It addresses issues that are strategic in nature, whereas nonprofits use IT to address issues that are operational in nature.
Answer: B
Q2) Which of the following is a valid observation on price-based rivalry among existing competitors?
A) It is damaging for the competitors and the industry in which they operate.
B) It leads to quality-based competition and innovation.
C) It results in hidden losses for the customers.
D) It decreases the price sensitivity of customers.
Answer: A
To view all questions and flashcards with answers, click on the resource link above.
4
Chapter 3: Information and Communications Technologies: The Enterprise Architecture
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6813
Sample Questions
Q1) Dave heads the information technology department of a small company based in Atlanta that sells customized T-shirts over the Internet. The company has seen a surge in popularity and is planning to expand its operational base to four more cities. However, Dave has now been asked to come up with a strategy to cut down on the costs incurred in maintaining multiple servers in different cities to host the marketing and e-commerce sites. Which of the following measures will help Dave achieve his objective?
A) procuring server hardware from multiple vendors, instead of just one
B) isolating each of the cities' servers and running dedicated operating systems on them
C) using virtualization to run multiple operating systems on a single server system
D) leasing private lines to transmit information between the corporate sites
Answer: C
Q2) The ASCII code determines how characters are encoded into digital strings.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Databases and DataWarehouses
Available Study Resources on Quizplus for this Chatper
122 Verified Questions
122 Flashcards
Source URL: https://quizplus.com/quiz/6814
Sample Questions
Q1) What are the requirements for successful master data management?
Q2) How is metadata related to information?
A) It helps clarify the nature of the information.
B) It helps gather unstructured information.
C) It organizes unstructured information to form structured information.
D) It removes redundant data from unstructured information.
Q3) Which of the following databases resembles an organizational chart?
A) network database
B) hierarchical database
C) stratified database
D) cluster database
Q4) A field or a group of fields that make a record unique in a table is called a(n) ________.
A) primary key
B) autonumber
C) central entity
D) attribute record
Q5) What are the functions of database management software (DBMS)? Name some common database management software.
Page 6
Q6) Describe the most common strategy for creating a data warehouse.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Information Systems for the Enterprise
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6815
Sample Questions
Q1) Which of the following is the primary function of the International Accounting Standards Board (IASB)?
A) representing accountants employed in public sector companies around the world
B) representing accountants employed in public sector companies in developed countries
C) developing and promoting a single worldwide set of financial reporting standards
D) training professional accountants worldwide on ethical accounting practices
Q2) The use of live chats as a CRM strategy in the context of customer support will most likely result in ________.
A) high employee turnover costs
B) decreasing profitability
C) considerable savings
D) a decreasing retention rate
Q3) Which of the following activities is supported by financial management systems?
A) mapping the employee life cycle, starting from recruitment to retirement
B) deciding which suppliers to use for sourcing raw materials
C) negotiating the terms and conditions of payment agreements made with vendors
D) creating and maintaining a repository of employee contact information
Q4) Explain how e-marketing information systems track customer behavior.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: The Web, E-Commerce, and M-Commerce
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6816
Sample Questions
Q1) An organization that has the primary goal of selling products and services needs to have a smooth and convenient checkout process to maintain customer satisfaction.
A)True
B)False
Q2) The official website of Realtor USA, an independent real estate company in New York, allows visitors to view virtual tours of apartments, print a colorful flyer, view a map, contact an agent, and email a friend, all from one inclusive viewer. The primary web goal of this organization falls into the category of ________.
A) informing or entertaining the audience
B) facilitating offline relationships
C) influencing the audience
D) selling products or services
Q3) A ________ is a visual depiction of keywords related to the search, with font size and position indicating relevance.
A) concordance
B) mashup
C) tag cloud
D) folksonomy
To view all questions and flashcards with answers, click on the resource link above.
8
Chapter 7: Business Intelligence and Decision Making
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6817
Sample Questions
Q1) Text mining is a discovery process in which unstructured text information is the source of business intelligence.
A)True
B)False
Q2) Which of the following is a tool that supports decision making in organizations?
A) goal-seeking analysis
B) uniform resource locator
C) AJAX
D) bot
Q3) External databases that are either purchased or publicly accessible are not considered reliable sources of business intelligence.
A)True
B)False
Q4) Which of the following steps should be undertaken while designing a dashboard?
A) using seven or fewer graphs, charts, maps, or tables on one dashboard
B) avoiding the use of visual displays that combine real images with data
C) using 3D animations and as many other animations as possible to make them interactive
D) including intricate graphical tools such as pie charts for all available data
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Collaborating with Technology
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6818
Sample Questions
Q1) A microblog is an example of photo software with which large photos can be reduced in size without blurring their resolution.
A)True
B)False
Q2) Which of the following is true of group decision support systems?
A) They allow users to collaborate with each other asynchronously, saving time and effort in coordination.
B) They allow users to express independent viewpoints that may differ from those of others in a group.
C) They do not support anonymity and require users to use their real names, to increase accountability.
D) They give high-status individuals within a group a disproportionate influence on decisions.
Q3) Which of the following is a file format used to exchange contact management data electronically?
A) ics
B) iCalendar
C) exe
D) hCard
To view all questions and flashcards with answers, click on the resource link above.
Page 10
Chapter 9: Knowledge Management and E-Learning
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6819
Sample Questions
Q1) A(n) ________ can be described as a meeting of people in the same field, or who contribute to the same business process, and share tips for techniques that have consistently shown superior results in accomplishing a goal.
A) shadowing session
B) best-practice session
C) adversarial review
D) after-action review
Q2) Which of the following is an accurate definition of document management systems?
A) systems that manage electronic records, often converted from paper sources, making them searchable and easily transmitted
B) information systems that can find people in an organization with specific types of expertise based on their education, experience, and activities
C) information systems used to deliver e-learning courses, track student progress, and manage educational records
D) software tools that mimic the reasoning and decision making of a human expert, drawing from a base of knowledge about a particular subject area developed with the expert's assistance
Q3) How do simulations help in making an e-learning program successful?
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Ethics, Privacy, and Security
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6809
Sample Questions
Q1) A computer which is infected with malware and is added to a group's growing botnet is known as a zombie.
A)True
B)False
Q2) Under which of the following circumstances is information privacy most difficult to achieve?
A) when information is stored on highly interconnected systems
B) when information is mainly on paper
C) when information is maintained on isolated systems
D) when information is converted to code form using mathematical equations
Q3) Which of the following functions does a firewall perform?
A) It ensures security by using multiple authentication strategies for employees.
B) It attracts malicious attacks to study their properties and origins.
C) It defines which IP addresses or domain names should be blocked.
D) It encodes sensitive data to ensure safe transmission across unsecured networks.
Q4) How does a firewall help in preventing intrusion into information systems?
Q5) Write a brief note on encryption of digital information.
Q6) Discuss the pros and cons of anonymity in the online world.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Systems Development and Procurement
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6810
Sample Questions
Q1) Which of the following includes a high-level description of a system that an organization is on the lookout for?
A) request for proposal
B) request for information
C) request for quotation
D) request for tender
Q2) What are some of the key elements that need to be kept in mind during the design phase of the SDLC? Discuss.
Q3) A ________ is often the only logical implementation strategy for smaller systems.
A) phased implementation
B) direct implementation
C) pilot implementation
D) parallel implementation
Q4) Agile software development methods use a highly structured approach in which tasks are sequenced according to the SDLC.
A)True
B)False
Q5) What is rapid application development? Explain.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Project Management and Strategic Planning
Available Study Resources on Quizplus for this Chatper
119 Verified Questions
119 Flashcards
Source URL: https://quizplus.com/quiz/6811
Sample Questions
Q1) Which of the following is most likely to be a consequence of a security breach in an organization?
A) massive absenteeism
B) electrical outages
C) alteration of data
D) employee evacuations
Q2) A(n) ________ is an initiating process where stakeholders meet one another, sometimes for the first and only time.
A) kickoff meeting
B) board meeting
C) pre-bid meeting
D) annual general meeting
Q3) The ________ refers to the longest course through the project, which identifies those tasks that cannot be delayed without affecting the finish date.
A) graph bandwidth
B) critical path
C) long tail
D) degree sequence
Q4) What is a program management office?
To view all questions and flashcards with answers, click on the resource link above. Page 14