Management Information Systems
Study Guide Questions
Course Introduction
Management Information Systems (MIS) explores the intersection of technology, people, and organizations, focusing on how businesses use information systems to improve operations, support decision-making, and gain a competitive advantage. The course examines the components and functions of information systems, including hardware, software, data, procedures, and people, and their application in solving business challenges. Students will learn about system development processes, database management, information security, and emerging technologies, as well as how to align IT strategies with organizational goals, analyze information needs, and manage IT resources effectively in a dynamic business environment.
Recommended Textbook
Business Driven Information System 4th Edition by Paige Baltzan
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12 Chapters
3068 Verified Questions
3068 Flashcards
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Chapter 1: Management Information Systems: Business Driven MIS
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315 Verified Questions
315 Flashcards
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Sample Questions
Q1) Firm infrastructure and human resource management are part of the primary value activities.
A)True
B)False Answer: False
Q2) Inbound logistics and operations are part of the support value activities.
A)True
B)False Answer: False
Q3) Which of the following analyzes a company's business processes and is useful for determining how to create the greatest possible value for customers?
A)Product analysis.
B)Primary supplier power.
C)Value chain analysis.
D)Buyer chain analysis.
Answer: C
Q4) A car is an example of a _________.
Answer: Good
Page 3
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Chapter 2: Decisions and Processes: Value Driven Business
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331 Verified Questions
331 Flashcards
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Sample Questions
Q1) What is a computer-simulated environment that can be a simulation of the real world or an imaginary world?
A)Virtual reality
B)Augmented reality
C)Virtual workforce
D)All of the above
Answer: A
Q2) As a manager for your company some of your responsibilities include measuring metrics and overseeing company strategies.You observe some critical success factors and see large increases in productivity.What would you suspect would be the primary reason for the large increases in productivity?
A)Decreases in effectiveness
B)Increases in effectiveness
C)Increases in executive roles
D)Decreases in efficiency
Answer: B
Q3) A model is a simplified representation or abstraction of _________. Answer: Reality
Q4) A ____________ is a simplified representation or abstraction of reality. Answer: Model
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Chapter 3: Ebusiness: Electronic Business Value
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385 Verified Questions
385 Flashcards
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Sample Questions
Q1) A Web _________ is another term for an online journal that allows users to post their own comments,graphics,and video.
Answer: Log
Q2) The WWW provides access to Internet information through documents including text,graphics,audio,and video files that use a special formatting language called ________ markup language.
Answer: Hypertext
Q3) The Internet is a massive network that connects computers all over the world and allows them to communicate with one another.
A)True
B)False
Answer: True
Q4) Social media maps group contacts (personal and professional)identifying who knows each other and who works together.In a company it can provide a vision of how employees work together.
A)True
B)False
Answer: False
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Chapter 4: Ethics and Information Security: Mis Business
Concerns
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344 Verified Questions
344 Flashcards
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Sample Questions
Q1) _________ scrambles information into an alternative form that requires a key or password to decrypt the information.
Q2) Cryptography is the science that studies encryption,which is the hiding of messages so that only the sender and receiver can read them.
A)True
B)False
Q3) Which of the following contains general principles to guide computer user behavior?
A)Information technology code
B)Technology policy
C)Ethical computer use policy
D)Information systems
Q4) _______________ software is software that is manufactured to look like the real thing and sold as such.
Q5) There are two means of stealing an identity,____________ reroutes requests for legitimate websites to false websites.
Q6) The unauthorized use,duplication,distribution,or sale of copyrighted software is called ____________ software.
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Chapter 5: Infrastructures: Sustainable Technologies
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252 Verified Questions
252 Flashcards
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Sample Questions
Q1) What in the cloud means that a single instance of a system serves multiple customers?
A)Multi-tenancy
B)Single-tenancy
C)Cloud fabric
D)Cloud fabric controller
Q2) What service delivers hardware networking capabilities,including the use of servers,networking,and storage over the cloud using a pay-per-use revenue model?
A)Infrastructure as a Service (IaaS)
B)Dynamic scaling
C)Software as a Service (SaaS)
D)Platform as a Service (PaaS)
Q3) What means that people with disabilities including visual,auditory,physical,speech,cognitive,and neurological disabilities can use the Web?
A)Capacity
B)Web accessibility
C)Web accessibility initiative
D)Vulnerability
Q4) A ___________ is a computer designed to request information from the server.
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Chapter 6: Data: Business Intelligence
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286 Verified Questions
286 Flashcards
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Sample Questions
Q1) Organizational information comes at different levels and in different formats and granularities.
A)True
B)False
Q2) All of the following are business-critical integrity constraints,except
A)System will not allow an entry for an order for a nonexistent customer
B)System will not allow returns of fresh produce after 15 days past delivery
C)System will not allow shipping a product to a customer who does not have a valid address
D)Systems will not allow shipping of a nonexistent product to a customer
Q3) What is a field that uniquely identifies a given record in a table?
A)Foreign key
B)Primary key
C)Data mining key
D)DBMS key
Q4) What are rules that help ensure the quality of information?
A)Information integrity
B)Integrity constraints
C)Information quality
D)Information ethics
Page 8
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Chapter 7: Networks: Mobile Business
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268 Verified Questions
268 Flashcards
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Sample Questions
Q1) What is a large computer network usually spanning a city or a specific infrastructure like a college known as?
A)Metropolitan area network (MAN)
B)Local area network (LAN)
C)Wide area network (WAN)
D)Secure area network (SAN)
Q2) Identify the benefits of a connected world.
Q3) Radio-frequency identification (RFID)uses electronic tags and labels to identify objects wirelessly over short distances.
A)True
B)False
Q4) Broadband over power line (BPL)technology makes possible high-speed Internet access over ordinary residential electrical lines and offers an alternative to DSL or high-speed cable modems.
A)True
B)False
Q5) Automatic _________ location (AVL)uses GPS tracking to track vehicles.
Q6) An ___________ is an extension of an intranet that is available only to authorized outsiders,such as customers,partners,and suppliers.
Page 9
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Chapter 8: Enterprise Applications: Business Communications
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241 Verified Questions
241 Flashcards
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Sample Questions
Q1) _________ chain management applies technology to the activities in the order life cycle from inquiry to product delivery.
Q2) Customer relationship management involves managing all aspects of a customer's relationship with an organization to increase customer ____________ and retention and an organization's profitability.
Q3) Sales,marketing,and customer service are the primary users of ______ systems.
Q4) The primary difference between operational CRM and analytical CRM is the direct interaction between the organization and its suppliers.
A)True
B)False
Q5) __________ management systems automate each phase of the sales process,helping individual sales representatives coordinate and organization all of their accounts.
Q6) Distribution of products flow from customers and their _____________ customers at all levels.
Q7) The three phases of CRM include (1)reporting, (2)____________,and (3)predicting.
Q8) List ____________ compile customer information from a variety of sources and segment the information for different marketing campaigns. Page 10
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Chapter 9: Systems Development and Project
Management: Corporate Responsibility
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293 Verified Questions
293 Flashcards
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Sample Questions
Q1) What defines the specifications for product/output of the project and is key for managing expectations,controlling scope,and completing other planning efforts?
A)Project milestones
B)Project objectives
C)Project requirements document
D)Project deliverable
Q2) Discovery prototyping builds a small-scale representation or working model of the system to ensure it meets the user and business requirements.
A)True
B)False
Q3) The rapid application development methodology emphasizes extensive user involvement in the rapid and evolutionary construction of working __________ of a system to accelerate the systems development process.
Q4) What is the most important part of the project plan?
A)Gantt chart
B)Specification
C)Communication
D)None of the above
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Chapter 10: Hardware and Software Basics
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212 Flashcards
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Sample Questions
Q1) The _____________ processing unit (CPU)(or microprocessor )is the actual hardware that interprets and executes the program (software)instructions and coordinates how all the other hardware devices work together.
Q2) What is a cellular telephone with a keypad that runs programs,music,photos,email,and includes many features of a PDA?
A)Tablet
B)PDA
C)Ebook
D)Smartphone
Q3) Preventative security software uses programs such as Window Washer,erases file histories,browser cookies,cache contents,and other crumbs that applications and Windows leave on a hard drive.
A)True
B)False
Q4) What software can remove software that is no longer needed?
A)Preventative security software
B)Spyware software
C)Crash-proof software
D)Uninstaller software
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Chapter 11: Networks and Telecommunications
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) Topology includes peer-to-peer networks and client/server networks.
A)True
B)False
Q2) A protocol is the capability of two or more computer systems to share data and resources,even though they are made by different manufacturers.
A)True
B)False
Q3) A ___________________ is a communications system created by linking two or more devices and establishing a standard methodology by which they can communicate.
Q4) What is designed to connect a group of computers in close proximity to each other such as in an office building,a school,or a home?
A)Local area network
B)Wide area network
C)Metropolitan area network
D)Peer-to-peer network
Q5) A network ____________ refers to the geometric arrangement of the actual physical organization of the computers (and other network devices)in a network.
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Chapter 12: Designing Databases
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Sample Questions
Q1) What kind of attribute is assigned to an attribute when no other value applies or when a value is unknown?
A)Single-valued attribute
B)Multi-valued attribute
C)Derived attribute
D)Null-valued attribute
Q2) A field is composed of rows and columns that represent an entity.
A)True
B)False
Q3) A foreign key is a primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables.
A)True
B)False
Q4) What kind of attribute can be calculated using the value of another attribute?
A)Single-valued attribute
B)Multi-valued attribute
C)Derived attribute
D)Stored attribute
Q5) ____________ expresses the specific number of instances in an entity.
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