Management Information Systems Review
Questions
Course Introduction
Management Information Systems (MIS) explores the design, implementation, and management of information systems that support business operations, decision-making, and strategic objectives. This course examines the role of information systems in organizations, including hardware, software, databases, telecommunications, and networks. Students will analyze how MIS enhances organizational efficiency and effectiveness, supports managerial functions, and fosters innovation and competitive advantage. Key topics include systems development, data management, e-business, cybersecurity, and the ethical and social implications of information technology. Through case studies and practical applications, students gain a foundational understanding of how to leverage information systems for improved business performance.
Recommended Textbook
Systems Analysis and Design 9th Edition by Gary B. Shelly
Available Study Resources on Quizplus
16 Chapters
1521 Verified Questions
1521 Flashcards
Source URL: https://quizplus.com/study-set/543
2
Chapter 1: Introduction to Systems Analysis and Design
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10095
Sample Questions
Q1) A mission-critical system is one that is unimportant to a company's operations.
A)True
B)False
Answer: False
Q2) In a typical company organizational model, top managers ____.
A) develop long-range plans, called strategic plans, which define the company's overall mission and goals
B) provide direction, necessary resources, and performance feedback to supervisors and team leaders
C) oversee operation employees and carry out day-to-day functions, coordinating operational tasks and people
D) include users who rely on TP systems to enter and receive the data they need to perform their jobs
Answer: A
Q3) In the accompanying figure showing the components of an information system, _________________________ refer(s) to the programs that control the hardware and produce the desired information or results.
Answer: software
To view all questions and flashcards with answers, click on the resource link above.
3
Chapter 2: Analyzing the Business Case
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10096
Sample Questions
Q1) Technology that is expected to overshadow bar code technology in the future.
A)schedule feasibility f. systems request
B)EPC g. control
C)JIT h. preliminary investigation
D)systems development i. organization chart
E)EPOD j. case for action
Answer: B
Q2) It is easier to assign dollar values to intangible benefits.
A)True
B)False
Answer: False
Q3) Internal and external factors affect every business decision that a company makes, and IT systems are no exception.
A)True
B)False
Answer: True
Q4) The term _________________________ refers to the reasons, or justification, for a systems development proposal.
Answer: business case
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Managing Systems Projects
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10097
Sample Questions
Q1) A(n) ____ chart displays complex task patterns and relationships.
A) Gantt
B) index
C) PERT/CPM
D) task
Answer: C
Q2) Microsoft's risk management model includes all of the following EXCEPT ____.
A) category, which specifies the risk type
B) probability, which indicates the degree of adverse effect should the risk occur, on a scale of 1 to 10
C) mitigation plan, which identifies plans to control or limit the risk
D) trigger, which identifies a condition that would initiate the contingency plan
Answer: B
Q3) To simplify a Gantt chart for a large project, a project manager can combine related activities into ____________________ that represent several activities.
Answer: task groups
Q4) A(n) ____________________ is a series of tasks with no slack time.
Answer: critical path
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Requirements Modeling
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10098
Sample Questions
Q1) In a(n) ____, team members prepare to lunge at each other to achieve their objectives.
A) dodge
B) resequencing
C) scrum
D) adaptation
Q2) A(n) ____________________ is a characteristic or feature that must be included in an information system to satisfy business requirements and be acceptable to users.
Q3) In an interview, ____ limit or restrict the response.
A) open-ended questions
B) closed-ended questions
C) leading questions
D) range-of-response questions
Q4) When fact-finding, asking what is being done is the same as asking what could or should be done.
A)True
B)False
Q5) A(n) ____________________ is a document containing a number of standard questions that can be sent to many individuals.
Page 6
To view all questions and flashcards with answers, click on the resource link above.
Chapter 5: Data and Process Modeling
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10099
Sample Questions
Q1) To draw a context diagram, you start by placing a single process symbol in the center of the page, which you identify as ____________________.
Q2) Systems analysts call an entity that receives data from the system a source.
A)True
B)False
Q3) In the Gane and Sarson symbol set, the symbol for a(n) ____________________ is a rectangle with rounded corners.
Q4) When a DFD is exploded, the higher-level diagram is called the child diagram, and the lower-level diagram is referred to as the parent diagram.
A)True
B)False
Q5) In a data dictionary, data elements are combined into ____, which are meaningful combinations of data elements that are included in data flows or retained in data stores.
A) fields
B) columns
C) records
D) decimals
To view all questions and flashcards with answers, click on the resource link above.
Chapter 6: Object Modeling
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10100
Sample Questions
Q1) Unlike a DFD, a class diagram is a logical model, which evolves into a physical model and finally becomes a functioning information system.
A)True
B)False
Q2) For each use case, you develop a use case ____________________ in the form of a table that documents the name of the use case, the actor, a description of the use case, and so forth.
Q3) After you identify this, you place the use cases on the diagram, add the actors, and show the relationships.
A)class diagram
B)CASE tools
C)lifeline
D)object relationship diagram
E)state transition diagram
F)activity diagram
G)object modeling
H)black box
I)UML
J)system boundary
To view all questions and flashcards with answers, click on the resource link above.
Page 8
Chapter 7: Development Strategies
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10101
Sample Questions
Q1) If management decides to develop a system in-house, then the transition to the systems design phase ends.
A)True
B)False
Q2) A ____ is a value that a system displays automatically.
A) newsgroup
B) parameter
C) benchmark
D) default
Q3) Some user applications have powerful ____________________ that allow users to design their own data entry forms and reports.
Q4) Typically, companies choose in-house software development for all of the following reasons EXCEPT to ____.
A) minimize changes in business procedures and policies
B) meet constraints of existing systems and existing technology
C) develop internal resources and capabilities
D) obtain input from other companies who already have implemented the software
Q5) A(n) ____________________ is a technique that uses a common yardstick to measure and compare vendor ratings.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: User Interface Design
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10102
Sample Questions
Q1) In a user-centered system, the distinction is clear between input, output, and the interface itself.
A)True
B)False
Q2) In most organizations, the ____ department is responsible for output control and security measures.
A) IT
B) police
C) finance
D) security
Q3) Sensitive data can be encrypted, or coded, in a process called ____________________, so only users with decoding software can read it.
Q4) List four examples of source data automation.
Q5) When designing an opening screen, a main form that functions as a(n) ____________________ uses command buttons that enable users to navigate the system and select from groups of related tasks.
Q6) A(n) ____________________ control allows a user to select a date that the system will use as a field value.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Data Design
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10103
Sample Questions
Q1) ____ is an industry-standard protocol that makes it possible for software from different vendors to interact and exchange data
A) JDBC
B) JVC
C) ODBC
D) OEC
Q2) Computers represent data as ____________________ that have only two possible values: zero (0) or one (1).
Q3) One problem in a typical file-processing environment is the rigid data structure.
A)True
B)False
Q4) The complete definition of a database, including descriptions of all fields, tables, and relationships, is called a(n) ____.
A) connective
B) schema
C) exchange
D) collective
Q5) List at least 6 guidelines for developing a code.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: System Architecture
Available Study Resources on Quizplus for this Chatper
111 Verified Questions
111 Flashcards
Source URL: https://quizplus.com/quiz/10104
Sample Questions
Q1) Implementation of early client/server systems was expensive because clients needed more powerful hardware and software to handle shared processing tasks.
A)True
B)False
Q2) Various types of individual and site licenses are available from software vendors.
A)True
B)False
Q3) In all cases, a network must use a ____, which is a set of standards that govern network data transmission.
A) protocol
B) hub
C) switch
D) router
Q4) A ____ is an entrance to a multifunction Web site.
A) DDBMS
B) batch link
C) portal
D) topology
To view all questions and flashcards with answers, click on the resource link above.
Page 12
Chapter 11: Managing Systems Implementation
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10105
Sample Questions
Q1) Systems analysts use application generators, report writers, screen generators, fourth-generation languages, and other CASE tools that produce code directly from program design specifications.
A)True
B)False
Q2) Emma also recommends that Libby test groups of programs that depend on each other to ensure that they work together properly. What is one name for this type of testing?
A) integration testing
B) unified testing
C) unit testing
D) stub testing
Q3) ____ cutover involves more risk than other changeover methods.
A) Direct
B) Pilot
C) Parallel
D) Phased
Q4) The environment for the actual system operation is called the ____________________ environment.
Q5) During ____________________, existing data is loaded into the new system.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Managing Systems Support and Security
Available Study Resources on Quizplus for this Chatper
112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/10106
Sample Questions
Q1) As shown in the accompanying figure, ____________________ maintenance is a type of maintenance that improves efficiency.
Q2) Protects the system and keeps it safe, free from danger, and reliable.
A)private key encryption
B)PKE
C)CIA
D)threat
E)mitigation
F)transference
G)attack
H)security
I)CM
J)software reengineering
Q3) One of Jamal's clients reports that the traffic on their network is being intercepted and scanned for valuable information. How does Jamal categorize this incident?
A) spoofing
B) man in the middle
C) dumpster diving
D) sniffing
To view all questions and flashcards with answers, click on the resource link above.
Page 14
Chapter 13: Communication Tools
Available Study Resources on Quizplus for this Chatper
45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/10094
Sample Questions
Q1) Many companies use ____________________, which enables users to manage and share their calendars, task lists, schedules, contact lists, and documents.
Q2) A(n) ____________________ gives your work a consistent look and makes the job easier.
Q3) In a report, the ____________________ usually includes a title page, table of contents, and brief description of a proposal.
Q4) In a presentation, ____________________ can help to display a graphical summary of performance trends, a series of cost-benefit examples, or a bulleted list of important points.
Q5) The Flesch Reading Ease score measures the average sentence length and the average number of syllables per word and produces a rating level to a U.S. grade-school level.
A)True
B)False
Q6) When preparing a written document, use a conversational tone in formal documents and a business tone in informal documents.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: CASE Tools
Available Study Resources on Quizplus for this Chatper
44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/10093
Sample Questions
Q1) ____________________ are software programs that system developers use to help them design and construct information systems.
Q2) IBM offers many systems development and modeling products, including the powerful tool called _____.
A) Visible Analyst
B) Rational System Architect
C) Rational Software Architect
D) Visual Studio .NET
Q3) Another trend involves powerful programming languages called ____________________ that are part of the fourth-generation environment.
Q4) Once a data element has been defined in the repository, it can be accessed and used by processes and other information systems.
A)True
B)False
Q5) A(n) ____________________ is an interactive tool that helps in designing a custom interface, creating screen forms, and handling data entry format and procedures.
Q6) A(n) ____________________ is a tool for designing formatted reports rapidly.
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Financial Analysis Tools
Available Study Resources on Quizplus for this Chatper
44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/10092
Sample Questions
Q1) Direct costs are costs that can be associated with the development of a specific system.
A)True
B)False
Q2) ROI is calculated with the formula _____.
A) ROI = (total benefits - total costs) / total costs
B) ROI = (total costs - total benefits) / total costs
C) ROI = (total benefits - total costs) / total benefits
D) ROI = (total costs - total benefits) / total benefits
Q3) The ____________________ of a project is the total present value of the benefits minus the total present value of the costs.
Q4) Indirect costs, or overhead expenses, cannot be attributed to the development of a particular information system.
A)True
B)False
Q5) Development costs are incurred after a system is implemented and continue while the system is in use.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 16: Internet Resource Tools
Available Study Resources on Quizplus for this Chatper
45 Verified Questions
45 Flashcards
Source URL: https://quizplus.com/quiz/10091
Sample Questions
Q1) Like published journals and textbooks, only recognized authorities can post content, or material, on the Web.
A)True
B)False
Q2) A(n) ____________________, which uses e-mail to communicate, is similar to a newsgroup in that it provides a forum for people who want to exchange information about specific topics.
Q3) Meta-search engines are tools that can apply only one search engine at a time.
A)True
B)False
Q4) Traditional search engines create their indices by spidering, or crawling, through many millions of Web pages.
A)True
B)False
Q5) The ____________________ refers to a vast store of documents, databases, and Web pages that are not detected by search engines.
Q6) A(n) ____________________ is an online meeting place where users can interact and converse in real time.
Q7) A(n) ____________________ uses circular symbols to illustrate Boolean logic.
Page 18
To view all questions and flashcards with answers, click on the resource link above.