Management Information Systems
Question Bank
Course Introduction
Management Information Systems (MIS) explores the integration of information technology and organizational processes to enhance decision-making, streamline operations, and create value within businesses. This course introduces students to the fundamental concepts, tools, and strategies used in the design, implementation, and management of information systems. Topics covered include systems analysis and design, database management, enterprise resource planning, e-commerce, cybersecurity, and the ethical implications of technology in business. Through case studies and practical exercises, students learn how to align information systems with business objectives and gain insights on how technology can drive organizational change and competitive advantage.
Recommended Textbook
Experiencing MIS 4th Canadian Edition by David
M. Kroenke
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17 Chapters
1701 Verified Questions
1701 Flashcards
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Page 2
Chapter 1: Information Systems and You
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/20141
Sample Questions
Q1) When using an information system, you will have responsibilities for protecting the ________ of the system and its data.
Answer: security
Q2) Information systems exist to help businesses to A) save money.
B) better organize our lives.
C) be more profitable.
D) be more competitive.
E) achieve goals and objectives.
Answer: E
Q3) According to Industry Canada, the average earnings of a software and computer-services worker in Canada in 2011 is
A) about $62 000.
B) about $85 000.
C) about $72 000.
D) about $55 000. E) about $67 000.
Answer: C
Q4) A(n) ________ is a group of components designed to produce information.
Answer: information system
Page 3
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Chapter 2: Business Processes and Decision Making
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/20142
Sample Questions
Q1) In the payment process, the invoice is compared to the purchase order.
A)True
B)False
Answer: True
Q2) Any item of value can be considered to be a potential resource for a business process.
A)True
B)False
Answer: True
Q3) Strategic decisions refer to
A) the allocation and utilization of resources.
B) broader-scope, organizational issues.
C) day-to-day activities.
D) transactions details.
E) an understood and accepted method for making decisions.
Answer: B
Q4) ________ information is produced in time for its intended use.
Answer: Timely
Q5) Software and procedure components are both sets of ________.
Answer: instructions
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Chapter 3: Application Extension-Introduction to Business
Process Modeling With Microsoft Visio
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48 Verified Questions
48 Flashcards
Source URL: https://quizplus.com/quiz/20156
Sample Questions
Q1) Every process should have at least one data flow ________ coming into it and out of it.
A) diagram
B) entity
C) positive
D) connector
E) MS Visio file
Answer: D
Q2) Process modelling practitioners most often use
A) Oracle Developer.
B) Page Layout.
C) Rational Rose.
D) MS Visio.
E) MS Excel.
Answer: D
Q3) The lowest amount of detail shown in a DFD is the level 0 or ________.
Answer: top process
Q4) ________ is the most popular application used by data modelling practitioners.
Answer: MS Visio
Page 5
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Chapter 4: Productivity, Innovation, and Strategy
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Which of the following best describes the introduction of a disruptive technology in Canada?
A) The introduction of high-definition TV
B) The introduction of movies on DVDs
C) The introduction of satellite radio
D) The introduction of digital projection in theatres
E) The introduction of automatic teller machines
Q2) Which of the following is an example of a supporting activity in a value chain?
A) An accountant filing an income tax statement
B) Assembling a product
C) Product package design
D) A bottle of wine being shipped to a warehouse
E) Product safety tests
Q3) Primary activities are activities where value is added directly to the product.
A)True
B)False
Q4) ________ are difficult and expensive to enforce.
Q5) What is meant by the "value chain"? How does it apply to information systems?
Q6) Organizations can gain competitive advantage by reducing ________.
Q7) What is meant by increasing efficiency?
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Chapter 5: Application Extension-Introduction to Microsoft
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/20155
Sample Questions
Q1) Workbooks are made up of multiple pages called A) text.
B) arithmetic symbols.
C) formulas.
D) numbers.
E) worksheets.
Q2) The tabs in Excel control the contents of the ribbon.
A)True
B)False
Q3) Cells are identified by their ________ letters and row numbers.
Q4) When you build a formula, it must begin with an "=."
A)True
B)False
Q5) The FORMULAS tab in Excel is used to format your page.
A)True B)False
Q6) To increase a cells value by 10%, it is best to reference the cell with a value of 10% in the formula.
A)True
B)False Page 7
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Page 8
Chapter 6: Hardware and Software
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) One way to stay informed about technology changes in your area of business is to get involved as a user representative on technology committees in your organization.
A)True
B)False
Q2) Which device listed below is an example of an output hardware device?
A) Touchscreen
B) Keyboard
C) Bar code scanner
D) Magnetic tape
E) Printer
Q3) To keep from getting a virus on your computer, be sure never to download files, programs, or attachments from ________ websites.
A) private
B) hijacked
C) pirated
D) unknown
E) commercial
Q4) ________ application software serves the needs of a specific industry.
Q5) A(n) ________ is equal to 1024 gigabytes.
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Chapter 7: Database and Content Management
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114 Verified Questions
114 Flashcards
Source URL: https://quizplus.com/quiz/20145
Sample Questions
Q1) In databases, names of clients can be troublesome since they may not be
A) relevant.
B) simple.
C) reconciled.
D) unique.
E) normalized.
Q2) When a database form is processed to add a new record to a table, the DBMS converts the contents of the form into a(n) ________ statement.
Q3) A(n) ________ DBMS is designed to process large organizational and workgroup databases.
A) object-oriented
B) network
C) relational
D) personal
E) enterprise
Q4) A database is a self-describing collection of integrated records.
A)True
B)False
Q5) Forms and reports are usually part of a database ________.
Q6) Discuss the challenges for a multiuser database application.
Page 10
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Chapter 8: Extension-Using Microsoft Access 2013
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) Access allows users to create tables in a design view.
A)True
B)False
Q2) What are reports used for and how are they created in MS Access?
Q3) The properties of each field are set at the ________ of the table design window.
A) top
B) centre
C) bottom
D) left
E) right
Q4) The second column at the top of the table design window contains the ________ of the field.
A) field name
B) field size
C) properties
D) data type
E) description
Q5) Access makes it easy to generate database queries by providing an easy-to-use ________ that generates SQL statements automatically.
Page 11
Q6) Forms allow a user to view and maintain the ________ in a database.
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Chapter 9: Extension-Database Design
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) ________ problems can occur when data is duplicated.
Q2) An example of a one-to-many type of relationship might be
A) an employee cannot be assigned a computer.
B) an employee can be assigned an office.
C) an employee can be assigned more than one computer.
D) an employee can be assigned one and only one computer.
E) an employee is assigned a company car.
Q3) The number of entities that can be involved in a relationship in a data model is called the ________.
Q4) Describe an E-R diagram.
Q5) An E-R data model captures both the entities involved and the ________ between the entities.
Q6) A 1:N relationship relates ________ record(s) to ________ record(s) in a database.
A) many, one
B) one, three
C) one, one
D) many, many
E) one, many
Q7) A crow's foot diagram is a type of ________.
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Chapter 10: Networks and Collaboration
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121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/20146
Sample Questions
Q1) ________ applications allow mobile phones to conduct certain types of transactions.
Q2) GPS satellites operate using radio signals.
A)True
B)False
Q3) A network that resides in a single geographic location on the premises of the company is called a(n)
A) LAN.
B) SAN.
C) internet.
D) WAN.
E) Ethernet.
Q4) A(n) ________ connects printers, and computers to a LAN and has a unique identifier.
Q5) Communication skills and culture are critical factors in collaboration efforts. A)True
B)False
Q6) VPNs enable remote access with public internet lines.
A)True
B)False
Page 13
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Chapter 11: Competitive Advantage and Business Processes
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) Using MIS, one way to gain competitive advantage is to enhance the product or service by applying technological change.
A)True
B)False
Q2) It is the combination of people, procedures, hardware, software, and data that creates ________.
Q3) SAP is one of the leading vendors of ________ software.
A) ERP
B) SCM
C) CRM
D) DBMS
E) CASE
Q4) One of the most successful vendors of ERP software is the German firm ________.
Q5) The purpose of relationship management applications is to
A) extend social marketing effectiveness.
B) reduce accounts receivable.
C) advertise promotions in a timely way.
D) get new customers.
E) maximize the value of the existing customer base.
Q6) A(n) ________ system stores all customer data in one place.
Page 14
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Chapter 12: Decision Making and Business Intelligence
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139 Verified Questions
139 Flashcards
Source URL: https://quizplus.com/quiz/20148
Sample Questions
Q1) Regression analysis measures the impact of a set of variables on another variable.
A)True
B)False
Q2) The hyper abundance of information is sometimes called A) data abundance.
B) Moore's Law.
C) the Ackoff principle.
D) information overload.
E) dirty data.
Q3) The purpose of a business intelligence system is to provide information that A) improves decision making.
B) can be summarized.
C) is less granular.
D) follows privacy legislation.
E) has only one level of complexity.
Q4) Systems that focus on making data collected in OLTP to support decision making are often referred to as decision support systems.
A)True
B)False
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Chapter 13: E-commerce, Social Networking, and Web 20
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110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/20149
Sample Questions
Q1) ________ ecommerce refers to sales between companies.
Q2) Crowdsourcing combines ________, viral marketing, and open-source design.
A) thin clients
B) social networking
C) ERP
D) mashups
E) licensed software
Q3) ________ is the buying and selling of goods and services over public and private computer networks.
Q4) An ecommerce nonmerchant that provides goods and services at a stated price and arranges for delivery is known as
A) data warehouse.
B) clearinghouse.
C) agent.
D) B2B mediator.
E) reseller.
Q5) B2G ecommerce refers to those that sell to ________.
Q6) Explain the difference between merchant and nonmerchant companies and give an example of each.
Q7) What is social capital and how does it add value for the individual?
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Chapter 14: Acquiring Information Systems Through Projects
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112 Verified Questions
112 Flashcards
Source URL: https://quizplus.com/quiz/20150
Sample Questions
Q1) During the ________ phase of the SDLC process, developers construct, test, and install the components of the IS.
Q2) Application service providers are companies that
A) perform hardware updates.
B) do employee background checks.
C) give legal advice.
D) provide programmers for in-house development.
E) rent software to organizations.
Q3) The IT industry has over 50 years of experience acquiring and developing information systems, and over those years, methodologies have emerged that successfully deal with systems development.
A)True
B)False
Q4) Senior management often justifies reducing the time schedules for system projects by
A) saying that they want to reduce the budget.
B) saying that the tighter schedules make workers work more efficiently.
C) saying that they want to look good to their bosses.
D) saying that the workers lack proper motivation.
E) saying that angry employees work better.
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Chapter 15: Application Extension-Introduction to Microsoft Project
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42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/20157
Sample Questions
Q1) The resource sheet allows you to enter people that will be working on a project to the project.
A)True
B)False
Q2) A predecessor is a
A) task that must happen at the same time as another task.
B) resource that must be used before another resource.
C) task that must happen before another task.
D) task that must happen after another task.
E) view in MS Project.
Q3) Task duration times are based on the time needs of ________.
Q4) MS Project is a sophisticated relational ________ that stores information about tasks, resources, schedules, baselines, and budgets.
Q5) ________ happens when some tasks cannot be completed until other tasks are completed.
Q6) Resources cannot be added to the tasks shown in the Gantt chart.
A)True
B)False
Q7) What is a dependency between two tasks?
Q8) MS Project allows a project manager to ________ resources. Page 18
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Chapter 16: Structure, Governance, and Ethics
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/20151
Sample Questions
Q1) The challenge in developing systems that effectively support business objectives include
A) a required understanding of the business process.
B) a required understanding of the business process and the technological architecture of underlying information systems.
C) a required understanding of the business process and information management.
D) a required understanding of the technological architecture of underlying information systems.
E) a required understanding of information management.
Q2) Information systems ethics is about
A) people involved in the system.
B) money involved in the system.
C) software involved in the system.
D) hardware involved in the system.
E) PIPEDA.
Q3) A(n) ________ audit is analogous to a financial audit.
Q4) What are the three factors that make up the triple bottom line?
Q5) The first step in understanding how business objectives can be supported by information systems is by defining the ________.
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Chapter 12: Managing Information Security and Privacy
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/20152
Sample Questions
Q1) By starting a computationally intense application at the wrong time, users can inadvertently shut down a network or web server resulting in a(n) ________.
Q2) Malware is used in denial-of-service attacks.
A)True
B)False
Q3) A(n) ________ has a microchip, which is loaded with authenticating data.
Q4) Because they kept giving out passwords to users who claimed to have forgotten them, ________ were a serious security risk in the organization.
A) interns
B) help desks
C) data administrators
D) executives
E) developers
Q5) Hardened websites use special versions of the operating systems and functions that are not required by the application.
A)True
B)False
Q6) What is a technical safeguard? Describe two of these.
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