Management Information Systems
Pre-Test Questions
Course Introduction
Management Information Systems (MIS) is a course that explores the strategic role of information technology in modern organizations. Students will learn about the design, implementation, and management of information systems that support business processes, decision-making, and competitive advantage. The course covers key topics such as system components, databases, networking, information security, and ethical issues in IT. Through case studies and practical applications, students will develop the skills to analyze organizational needs and leverage information systems to solve business problems and improve efficiency.
Recommended Textbook
Experiencing MIS 4th Canadian Edition by David M. Kroenke
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17 Chapters
1701 Verified Questions
1701 Flashcards
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Page 2
Chapter 1: Information Systems and You
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) The basic premise of Moore's Law is
A) IT makes people more efficient.
B) the density of transistors on a computer chip doubles roughly every 20 months.
C) people tend to want more information than they need.
D) IT makes people more productive.
E) computer memory is getting bigger.
Answer: B
Q2) As a business professional, one needs to look at information systems only through the lens of
A) business need.
B) technology.
C) cost savings.
D) software.
E) business processes.
Answer: A
Q3) The term ________ is used to refer to computer components that are not hardware.
Answer: software
Q4) The Running Room has used its website to increase its ________ to customers.
Answer: reach
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Chapter 2: Business Processes and Decision Making
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118 Flashcards
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Sample Questions
Q1) ________ are raw, unprocessed facts such as inventory levels.
Answer: Data
Q2) Which is the following is most useful to a company?
A) Knowledge
B) Observations
C) Decisions
D) Information
E) Data
Answer: A
Q3) The fact that it rained 1.2 inches today is an example of information.
A)True
B)False
Answer: False
Q4) Just barely sufficient information refers to information that is
A) correct and complete.
B) produced in time for its intended use.
C) good for the purpose for which it is generated.
D) not useful to the decision being made.
E) useful to both the context and the subject at hand.
Answer: C
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Chapter 3: Application Extension-Introduction to Business
Process Modeling With Microsoft Visio
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) List the rules that apply to combining shapes in data flow diagrams.
Answer: Rule 1: Every process should have at least one data flow connector coming into it and at least one data flow connector out of it.
Rule 2: An external entity cannot be directly connected to a data store.
Rule 3: A data store cannot be directly connected to another data store. A data store must be connected to a process.
Q2) To create a new level after level 0, in MS Visio, we have to insert a new A) date.
B) premise.
C) diagram.
D) number.
E) person.
Answer: C
Q3) Levelling reveals increasing amounts of detail.
A)True
B)False
Answer: True
Q4) There are ________ basic rules for drawing a Data Flow Diagram.
Answer: three
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Chapter 4: Productivity, Innovation, and Strategy
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) In a large city, the threat of new entrants for the sandwich shop business is probably high.
A)True
B)False
Q2) Labour productivity is the ________ of a country's gross domestic product divided by the total paid hours worked by the people of that country.
Q3) The bargaining power of customers is one of the competitive forces identified by Porter.
A)True
B)False
Q4) Which of the following best describes the introduction of a disruptive technology in Canada?
A) The introduction of high-definition TV
B) The introduction of movies on DVDs
C) The introduction of satellite radio
D) The introduction of digital projection in theatres
E) The introduction of automatic teller machines
Q5) What are sustaining technologies?
Q6) ________ are difficult and expensive to enforce.
Page 6
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Chapter 5: Application Extension-Introduction to Microsoft
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) The term "spreadsheet" usually refers to ________ models, today.
Q2) Spreadsheets store information in
A) rows.
B) locations.
C) cells.
D) columns.
E) boxes.
Q3) To display a preview in Excel, click the FILE button and then the ________ button.
A) Share
B) Info
C) Print
D) Export
E) Open
Q4) If you need to sort and filter data, you would use tools on the ________ tab.
A) Review
B) Page Layout
C) Insert
D) Data
E) Home
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Chapter 6: Hardware and Software
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147 Flashcards
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Sample Questions
Q1) Describe three different types of viruses and how they work.
Q2) A bit has a value of
A) 0 or 1.
B) 0.
C) 11010.
D) 1024.
E) 1.
Q3) A(n) ________ is equal to 1024 gigabytes.
Q4) The speed of a CPU is measured in dots per second.
A)True
B)False
Q5) To represent the term "MIS" in a binary language would require ________ bytes of information.
Q6) The ________ of a CPU is measured in hertz.
A) dot pitch
B) seek time
C) data bus
D) performance
E) size
Q7) What is firmware?
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Chapter 7: Database and Content Management
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) What is SQL? Why is it so important for DBMS? Give an example.
Q2) A group of similar rows or records is called a file or a(n) ________.
Q3) Some employees are frustrated with database applications or are unwilling to share their data, so they prefer to store their data in a(n) ________ instead of a database application.
Q4) A DBMS and a database are two different things.
A)True
B)False
Q5) What is the difference between a DBMS and a database?
Q6) Name three different DBMS packages available today.
Q7) Content management is indexing the right information, processing, sorting it, and then
A) getting it printed when needed.
B) hiring good programmers.
C) editing right employee input.
D) making it available in the right format at the right time.
E) giving it to employees with "strong" passwords.
Q8) ________ database products like MS Access are designed for individual users or small workgroups of no more than 15 users.
Q9) A database is a collection of tables, metadata, and ________. Page 9
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Chapter 8: Extension-Using Microsoft Access 2013
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) Forms allow a user to view and maintain the ________ in a database.
Q2) Relationships are created in the relationships window by clicking on the primary key in one table and dragging it to the related field in another table.
A)True
B)False
Q3) Database forms allow the users to view, add, update or ________ data in the underlying tables.
Q4) The most common data type for fields in tables is always the "number" data type.
A)True
B)False
Q5) ________ ask questions about the data.
A) Reports
B) Queries
C) Modules
D) Forms
E) Tables
Q6) Access does not allow users to create queries in SQL.
A)True
B)False
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Chapter 9: Extension-Database Design
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87 Flashcards
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Sample Questions
Q1) In E-R diagrams, attributes can be represented with crow's feet.
A)True
B)False
Q2) E-R diagrams are too cumbersome for use in database design discussions.
A)True
B)False
Q3) A(n) ________ diagram is like a blueprint of a database application.
A) flowchart
B) O-O
C) workflow
D) Entity-relationship (E-R)
E) O-R
Q4) In an E-R data model, the crow's feet symbol is used to indicate the ________ side of the relationship.
Q5) Entities have ________ with one another.
Q6) The data model should summarize the data requirements as derived from interviews with the end users.
A)True
B)False
Q7) The foreign key is put on the ________ side of a one-to-many relationship.
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Chapter 10: Networks and Collaboration
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) ________ lines are most useful when an organization has large amounts of traffic between two sites.
A) Twisted pair
B) optic fibre
C) Private
D) Leased
E) WAN
Q2) According to the text, networking "weak" ties is not the best strategy for increasing the number of people in your network.
A)True
B)False
Q3) Many organizations use collaboration because
A) it takes advantages of business graduates excellent communication skills.
B) the infrastructure to use collaboration exists in the organization.
C) it makes for more effective business processes.
D) workflow control software exists.
E) the results can be greater than the results produced by a single individual.
Q4) An access point converts wired LAN to wireless LAN.
A)True
B)False
Page 13
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Chapter 11: Competitive Advantage and Business Processes
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121 Flashcards
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Sample Questions
Q1) Enterprise resource planning software uses one database to connect the functional areas.
A)True
B)False
Q2) Business process design is well understood and the outcomes are fairly certain once the changes are begun.
A)True
B)False
Q3) It is said that adopting a system such as SAP R/3 may trigger a reduction in competitive advantage through the spread of industry standard processes. Explain why this may happen and identify the important difference that may mitigate this reduction.
Q4) Using MIS, one way to gain competitive advantage is to enhance the product or service by applying technological change.
A)True
B)False
Q5) Customer service is typically part of the marketing and sales function.
A)True
B)False
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Chapter 12: Decision Making and Business Intelligence
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) Systems that focus on making data collected in OLTP to support decision making are often referred to as knowledge management systems.
A)True
B)False
Q2) There are two general categories of data-mining techniques; supervised and ________.
Q3) Managers suffer more from an overabundance of irrelevant data.
A)True
B)False
Q4) ________ data mining happens when analysts create a data model or hypothesis before running the analysis.
Q5) An OLAP report has A) measures and dimensions.
B) averages.
C) dimensions.
D) measures and averages.
E) measures.
Q6) Is it better to have data that is too fine or too coarse? Explain.
Q7) Customer's web clicking behaviour is called ________.
Page 15
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Chapter
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110 Flashcards
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Sample Questions
Q1) When Dell computers sells to a federal agency, this is called
A) C2C ecommerce.
B) B2G ecommerce.
C) C2G ecommerce.
D) B2B ecommerce.
E) Customer relationship management.
Q2) Priceline.com is an example of a(n)
A) cloud based storage service.
B) ERP.
C) electronic exchange.
D) merchant company.
E) price elasticity solution.
Q3) Nonmerchant companies take title to the goods they sell.
A)True
B)False
Q4) ________ companies do not take title to the goods they sell.
Q5) When a user modifies Google's My Maps, this is a Web 2.0 feature called mashups. A)True
B)False
Q6) B2G ecommerce refers to those that sell to ________.
Page 16
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Chapter 14: Acquiring Information Systems Through Projects
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) The single most important criterion for information systems success is
A) to ensure that the system definition phase is done correctly.
B) to avoid waterfall situations.
C) for users to take ownership of their systems.
D) to make sure the system is feasible.
E) identify the capabilities of the off-the-shelf- software.
Q2) The single most important criterion for information systems success is for users to take ________ of their systems.
A) on the success
B) on the use
C) on the task of development
D) on the growth
E) ownership
Q3) ________ is the process of hiring another organization to perform a service.
Q4) In the SDLC, the first major task of the project team is to define the ________ of the project.
Q5) In most cases, companies will purchase and customize off-the-shelf information systems.
A)True
B)False
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Chapter 15: Application Extension-Introduction to Microsoft Project
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42 Flashcards
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Sample Questions
Q1) Why is MS Project considered a full-service product?
Q2) MS Project allows a project manager to ________ resources.
Q3) You can create subtasks within the tasks of a project.
A)True
B)False
Q4) When you create subtasks, the tasks associated with those subtasks automatically get
A) the duration of the longest subtask.
B) the dependencies of the subtasks.
C) the total of the subtasks' durations.
D) the subtasks' ancestors.
E) the predecessors of the subtasks.
Q5) MS Project is best described as a ________ product.
A) spreadsheet
B) database
C) presentation
D) scheduling
E) calendar
Q6) What is a dependency between two tasks?
Q7) It is ________ to show all the aspects of a project in a single screen. Page 18
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Chapter 16: Structure, Governance, and Ethics
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) What does the task of aligning business objectives with information systems entail?
Q2) If all computers sold in the United States were ENERGY STAR rated, the energy savings per year would be
A) equivalent to 4 million vehicles.
B) $3 billion.
C) $5 billion.
D) equivalent to 3.5 million houses.
E) $2 billion.
Q3) E-cycling is one of the most important issues in green IT.
A)True
B)False
Q4) The triple bottom line includes
A) energy efficiency, recycling, and hazardous materials measures.
B) financial, IT, and HR measures.
C) stock, social, and environmental performance.
D) financial, social, and environmental performance.
E) shareholder, financial, and social measures.
Q5) Bill 198 is known as the ________.
Q6) What is alignment?
20
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Chapter 12: Managing Information Security and Privacy
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) What is pretexting?
Q2) Passwords have weaknesses because users often choose simple passwords, which ________ systems can easily guess.
A) security
B) intrusion
C) antivirus
D) malware
E) biometric
Q3) ________ considerations should be part of the hiring process.
A) Weight
B) Position
C) Gender
D) Age
E) Security
Q4) What is spoofing?
Q5) Sometimes, just opening a webpage can install ________ on your computer.
Q6) The best safeguard against a natural disaster is to have a safe location.
A)True
B)False
Q7) Phishing is usually initiated via a(n) ________.
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