Management Information Systems Practice Exam
Course Introduction
Management Information Systems explores the intersection of technology, organizations, and people, focusing on how information systems can be leveraged to support business operations, decision-making, and strategic objectives. The course covers foundational concepts such as system components, data management, hardware and software, networks, and cybersecurity. Students analyze real-world case studies to understand the role of information systems in facilitating business processes, enhancing efficiency, and creating competitive advantages. Emphasis is placed on system development, ethical considerations, emerging technologies, and the skills necessary to effectively manage and implement information systems in a modern organizational environment.
Recommended Textbook
Managing Information Technology 7th Edition by Carol
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Page 2
V. Brown
Chapter 1: Managing IT in a Digital World
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) A telecommuter is one who works from a location outside the company's regular offices and communicates via IT in order to do his or her work.
A)True
B)False
Answer: True
Q2) Information technology is defined as computer hardware and software for processing and storing information,as well as communications technology (voice and data)for transmitting information.
A)True
B)False
Answer: True
Q3) Telecommuting is facilitated by all of the following except:
A) privacy laws.
B) low costs for personal computing products.
C) Internet connectivity.
D) software to facilitate remote collaboration.
Answer: A
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Chapter 2: Computer Systems
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Sample Questions
Q1) Which method of input can recognize characters from typed,printed,or handwritten material?
A) OCR
B) MICR
C) mouse
D) COM
Answer: A
Q2) What are the two major categories of computer software?
A) applications software and support software
B) applications software and database management software
C) word-processing software and spreadsheet software
D) word-processing software and database management software
Answer: A
Q3) Which of the following is a collection of software tools to help automate all phases of the software development life cycle?
A) COBOL
B) CASE
C) XML
D) UNIX
Answer: B
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Chapter 3: Telecommunications and Networking
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Sample Questions
Q1) Which of the following networking hardware devices forwards all messages it receives to all devices that are connected to it,whether or not the messages need to go there?
A) gateway
B) hub
C) router
D) switch
Answer: B
Q2) When considering network protocols,why is the multilayer OSI model still important?
A) It provides a conceptual framework for how communication takes place in networks.
B) It is specifically designed for Ethernet transmissions, which are quite common.
C) It describes a protocol that is gradually replacing TCP/IP.
D) It was designed by IBM.
Answer: A
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Chapter 4: The Data Resource
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Sample Questions
Q1) The data modeling guideline that specifies the functional,business division,and/or corporate coverage is called the:
A) objective.
B) scope.
C) outcome.
D) timing.
Q2) The data modeling guideline that captures the need that justified the data modeling effort is specified in the: A) objective.
B) scope.
C) outcome.
D) timing.
Q3) An example of a query language used for posing queries to a database is: A) SQL.
B) ASP.
C) XML.
D) PHP.
Q4) For legal reasons,all data should be stored indefinitely.
A)True
B)False
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Chapter 5: Enterprise Systems
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Sample Questions
Q1) Which of the following is a potential business benefit from implementing an ERP system?
A) improved financial process controls
B) lower costs for inventory warehousing
C) re-engineered business processes
D) all of the above
Q2) An information system that supports a particular area of an organization,such as production or marketing,is called a:
A) group support system.
B) functional information system.
C) vertically integrated information system.
D) transaction-processing system.
Q3) In a client/server environment,Web servers and groupware servers are usually:
A) thin servers.
B) three-tier servers.
C) fat servers.
D) medium servers.
Q4) A client/server system is a particular type of distributed system.
A)True
B)False
Page 7
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Chapter 6: Managerial Support Systems
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Sample Questions
Q1) Data for executive information systems (EISs)come from both quantitative and qualitative sources.
A)True
B)False
Q2) Mobile devices may use a type of GIS to:
A) find the fastest route to a location.
B) identify a store location.
C) find nearby restaurants.
D) all of the above
Q3) Which of the following is a key characteristic of neural networks?
A) They learn.
B) They are all designed at IBM and are named Watson1, Watson2, etc.
C) They monitor system changes.
D) They are always right.
Q4) Three major pieces of any expert system are:
A) user interface, knowledge base, and workspace.
B) expert system shell, knowledge acquisition system, and explanation system.
C) knowledge base, inference engine, and user interface.
D) expert system shell, inference engine, and knowledge acquisition system.
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Chapter 7: E-Business Systems
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Sample Questions
Q1) In the first half of the 1990s,which of the following paved the way for today's Internet?
A) The National Science Foundation lifted the ban on commercial usage of the Internet.
B) A commercial web browser was available.
C) Google bought PayPal.
D) both A and B
Q2) Which of the following is included in the 7Cs framework for evaluating B2C web sites by Rayport and Jaworski?
A) content (site layout and design)
B) context (usage of text and other media)
C) community (enabling feelings of membership and shared interest)
D) all of the above
Q3) Which of the following uses cryptography to ensure secure transmission over a public network?
A) digital signatures
B) communication protocols
C) web browsers
D) search engines
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Chapter 8: Basic Systems Concepts and Tools
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Sample Questions
Q1) As defined in the textbook,the generic systems development life cycle consists of the following three phases:
A) requirements, design, and implementation.
B) definition, construction, and implementation.
C) specifications, development, and installation.
D) feasibility analysis, testing, and maintenance.
Q2) Which of the following statements is not true about system testing controls in the construction phase of the systems life cycle?
A) Each program is tested individually and in combination with other programs.
B) The results from processing typical and atypical inputs are examined.
C) Users are not involved in system testing.
D) Validation rules and calculations are checked.
Q3) When developing a logical data flow diagram,a circle indicates:
A) an element in the environment of the system that sends or receives data.
B) data in motion.
C) data at rest.
D) a process component.
Q4) System testing only occurs when systems are initially developed.
A)True
B)False
Page 10
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Chapter 9: Methodologies for Custom Software Development
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Q1) A software tool used to automate one or more steps of a software development methodology is referred to as:
A) RAD.
B) Piloting.
C) JAD.
D) CASE.
Q2) Which of the following best describes a responsibility of a systems analyst?
A) ensure the promised benefits of a system are achieved
B) develop detailed system requirements
C) train users
D) all of the above
Q3) The Construction phase of the SDLC involves installation and operations of the new system.
A)True
B)False
Q4) The parallel strategy of installing a new system is the riskiest method of installation because the old system is abandoned as soon as the new system is implemented.
A)True
B)False
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Chapter 10: Methodologies for Purchased Software Packages
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Q1) A primary advantage of purchasing an existing software package rather than developing a custom application is:
A) being the first to test the system.
B) less time needed for the implementation phase.
C) an application that takes into account unique organizational needs.
D) IS people resources can be dedicated to projects for systems that can't be purchased.
Q2) Choosing between building a custom application and purchasing a software package is called a make-or-buy decision.
A)True
B)False
Q3) A company that elects to use a "hosted" application rather than to purchase the software application and host it on its own equipment,is making use of a(n)application service provider (or ASP).
A)True
B)False
Q4) An RFP should be sent to as many vendors as possible.
A)True
B)False
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Chapter 11: IT Project Management
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Sample Questions
Q1) According to Keil and Robey (1999),a common pitfall in monitoring the risks of a project already underway is:
A) relying too heavily on the use of consultants.
B) failing to increase the resources working on the project.
C) ignoring negative feedback.
D) all of the above
Q2) The function of the project champion is usually held by:
A) the company's CIO.
B) an influential business manager in the company.
C) the company's CSO.
D) an outside consultant.
Q3) Virtual teamwork introduces IT project risk due to which of the following factors?
A) differences in communication norms across working groups
B) unfamiliarity with a team member's culture
C) lack of trusting relationships across team members
D) all of the above
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Chapter 12: Planning Information Systems Resources
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Sample Questions
Q1) Which stage of IT architecture maturity seeks to both achieve the flexibility needed by local business units and to retain enterprise-wide standards,such as with ERP systems,for a multinational firm?
A) Application Silos
B) Standardized Technology
C) Rationalized Data and Process
D) Modularity
Q2) Which stage of IT architecture maturity is characterized by individual applications designed for separate business units without enterprise standards?
A) Application Silos
B) Standardized Technology
C) Rationalized Data and Process
D) Modularity
Q3) Which of the following is not a guideline for successful IS planning?
A) The strategic IS plan should be developed independent of business managers.
B) The strategic IS plan should be aligned with business goals.
C) IS plans should reflect realistic expectations.
D) The information resources planning effort should be viewed as an iterative effort.
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Chapter 13: Leading the Information Systems Function
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Sample Questions
Q1) The standard performance metrics for new applications projects include all of the following except:
A) high-quality
B) delivered on time
C) defined processes
D) within budget
Q2) Decentralized IS designs are found in companies with highly autonomous business units that can achieve only minimal benefits from sharing IS operations or applications with other business units.
A)True
B)False
Q3) Which of the following is a CMM maturity level focus area?
A) repeatable, necessary processes
B) defined, documented software engineering processes
C) optimized, continuous process improvement
D) creative, ad hoc processes
Q4) Many technology decisions involve trade-off decisions from a service delivery perspective.
A)True
B)False
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Chapter 14: Information Security
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Sample Questions
Q1) Why is it difficult for companies to manage their e-mail on their own private subnets?
A) Individuals within organizations can make copies and save them.
B) Individuals can forward copies to others.
C) Individuals do not completely remove them from their storage devices.
D) all of the above
Q2) What is the best term to describe those who break into computers to steal information,wipe out hard drives,or do others harm?
A) cyber terrorists
B) computer felons
C) hackers
D) crackers
Q3) Which type of employee does not need to be aware of basic types of information security technologies?
A) business managers
B) managers who only work on IT applications
C) the CSO
D) none of the above
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Chapter 15: Social, Ethical, and Legal Issues
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Sample Questions
Q1) A "cookie" is:
A) a small record stored on the user's computer that identifies the user to a Web site.
B) a worm.
C) always harmful to your personal computer.
D) all of the above
Q2) U.S.copyright laws make it illegal to copy software and use it without the software vendor's permission.
A)True
B)False
Q3) Advances in artificial intelligence can raise social and ethical issues because:
A) computers can sift through mountains of data better than humans.
B) computers can be programmed to replace human experts in the workplace.
C) the degree to which a robot acts ethically depends on how it is programmed.
D) all of the above
Q4) Recent piracy rates for music CDs were highest in:
A) African countries.
B) Indonesia and Paraguay.
C) Western Europe.
D) United States.
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