Management Information Systems Practice Exam
Course Introduction
Management Information Systems explores the integration of information technology with business processes to improve organizational efficiency and decision-making. The course covers fundamental concepts such as systems theory, database management, enterprise systems, and the strategic use of information systems in various business functions. Students will analyze case studies to understand how information systems support operations, enable communication, and create competitive advantages. Emphasis is placed on the ethical, managerial, and technological issues involved in designing, implementing, and maintaining information systems in modern organizations.
Recommended Textbook
Management Information Systems 4th Canadian Edition by Stephen Haag Available
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Page 2
Chapter 1: The Information Age in Which You Live
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Sample Questions
Q1) The compilation of average SAT scores for students enrolled in your college, along with an analysis of enrollment information and a statistical analysis of these scores compared to competitive schools, is an example of _____.
A) Data
B) Information
C) Knowledge
D) Business intelligence
Answer: D
Q2) What is objective information?
A) Information gathered from an expert
B) External information
C) Raw data
D) Quantifiable information
Answer: D
Q3) What does it mean to live in the "digital age"?
A) Payment for goods is made with hard cash
B) Living, working, learning, and playing in a digital world
C) Accessing information over the Internet
D) Being born after 1990
Answer: B
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Chapter 2: Major Business Initiatives
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Sample Questions
Q1) Which of the following results from a well-designed supply chain management system?
A) Enhanced fulfillment of supplies needed for production
B) Minimizing transportation costs
C) The smooth production of products
D) Well-designed SCM systems can enhance any of these stated activities
Answer: D
Q2) A(n) ____________ facilitates the automation and management of business processes.
Answer: workflow system
Q3) What is the title for the person responsible for overseeing every aspect of an organization's information resource?
A) CIO (chief information officer)
B) CTO (chief technology officer)
C) CSO (chief security officer)
D) CPO (chief privacy officer)
Answer: A
Q4) The _____ is the path followed from the originator of a product to the end consumer.
Answer: distribution chain
Page 4
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Chapter 3: Databases and Data Warehouses
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Sample Questions
Q1) A database management system contains five important software components. Which of the following components allows you to define the structure of a database?
A) Data definition subsystem
B) Data manipulation subsystem
C) Application generator subsystem
D) Data administration subsystem
Answer: A
Q2) A database management system (DBMS) allows you to specify the logical organization for a database and access and use the information within a database.
A)True
B)False
Answer: True
Q3) What is another name for a database that supports OLTP?
A) Business intelligence
B) File management
C) Records management
D) Operational database
Answer: D
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Chapter 4: Decision Support and Artificial Intelligence
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Sample Questions
Q1) Which type of system can learn by example and adapt to new concepts and knowledge?
A) Geographic information systems
B) Decision support systems
C) Neural networks
D) Expert systems
Q2) Which type of information is not found in a DSS?
A) Organizational information
B) Confidence levels
C) External information
D) Personal information
Q3) What is the term used when businesses employ GIS software to generate maps showing information of interest to them?
A) Business geography
B) Topography
C) Business mapping
D) Spatial analysis
Q4) A(n) _____ decision involves processing a certain kind of information in a specified way so that you will always get the right answer.
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Chapter 5: Electronic Commerce
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Sample Questions
Q1) A person who grew up during the digital revolution is often called a(n) _____.
A) Digitizer
B) Digital native
C) Techoboomer
D) Assimilator
Q2) Secure electronic transactions are both _____ and secure.
Q3) When a government agency such as the Canada Small Business Financing (CSBF) Program streamlines loan administration to small-and-medium-size enterprises that would be unable to get financing on their own, the _____ e-commerce model is employed.
A) C2G
B) G2B
C) G2C
D) G2G
Q4) Chris Anderson, editor-in-chief of Wired Magazine, refers to the tail of a sales curve as the ________.
Q5) A(n) _____ e-marketplace brings together buyers and sellers from the same industry.
Q6) _____ e-commerce is relatively small compared to B2B e-commerce.
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Q7) ________ refers to the ease with which you can carry around your technology.
Chapter 6: Systems Development
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Sample Questions
Q1) When you contract the services of an outsourcing organization, you will most likely do so using a service level agreement.
A)True
B)False
Q2) Which of the following is a potential risk of self-sourcing?
A) Reduced technological know-how for future innovation
B) Lack of documentation and external support leads to short-lived systems
C) Reduced degree of control
D) Increased dependency on outside organizations
Q3) Which of the following is considered a technical architecture for the proposed system?
A) A description of the needed hardware, software, and telecommunications equipment
B) A drawing or graphical representation of the proposed system including proposed screens, reports, software, and databases
C) A logical model that defines the structure of needed modules and sub modules and their interrelationships
D) The needed data structures, definitions and business rules
Q4) _____ clearly defines the high-level system requirements.
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Chapter 7: Enterprise Infrastructure, Metrics, and Business
Continuity
Planning
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Q1) The IT infrastructure once defined is usually sufficient for a number of years. A)True
B)False
Q2) Business continuity plan is a step-by-step guideline defining how an organization will recover from a disaster or extended disruption of its business processes. A)True
B)False
Q3) _____ in business continuity planning involves executing simulated scenarios of disasters and having employees execute on the disaster recovery plan to ensure that the solution satisfies your organization's recovery requirements.
Q4) Threat analysis is the first step in the development of a business continuity plan. A)True
B)False
Q5) _____ refers to the number of visits to your Web site, many of which may be by the same visitor.
Q6) A(n) _____ is a separate facility that does not include computer equipment but can be occupied by knowledge workers following a disaster.
Page 9
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Chapter 8: Protecting People and Information
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Q1) _____ are generally very knowledgeable computer users who use their knowledge to invade other people's computers.
Q2) Which of the following captures screen images?
A) Screen capture software
B) Packet sniffer
C) Log analysis tools
D) Key logger
Q3) Which of the following records logons and deletions?
A) Key logger
B) Packet sniffer
C) Log analysis tools
D) Screen captures
Q4) A(n) _____ is a type of hacker who is engaged in corporate espionage.
Q5) What type of software is adware?
A) Cookie
B) Trojan horse
C) Sneakware
D) Stealthware
Q6) _____ is a hardware device that captures keystrokes on their journey from the keyboard to the motherboard.
Page 10
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Chapter 9: Emerging Trends and Technologies
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Q1) Virtual reality is a three-dimensional computer simulation in which you actively and physically participate.
A)True
B)False
Q2) A holographic device such as a CAVE can display objects in true four-dimensional form.
A)True
B)False
Q3) A haptic interface adds a sense of smell to virtual reality.
A)True
B)False
Q4) What is it called when a business provides enabling technologies to their customers so that they are able to create, modify, and oversee the development of a product or service?
A) Multi-state production
B) Customer directed manufacturing (CDM)
C) Crowdsourcing
D) I-Customer
Q5) _____ is a delivery model for software on a pay-per-use basis versus purchasing.
Page 11
Q6) A(n) _____ such as a CAVE can display objects in true three-dimensional form.
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