Management Information Systems Practice Exam
Course Introduction
Management Information Systems (MIS) explores the effective use of information technology to support and improve business operations, decision-making, and strategic goals within organizations. The course introduces the fundamental concepts of MIS, including system components, data management, networking, and the role of information systems in business processes. Students will examine how MIS enables organizations to achieve efficiency and competitive advantages, assess the ethical and security considerations of information systems, and analyze real-world case studies to understand the impact of technology-driven solutions on organizational effectiveness. Through practical projects and discussions, students will develop the skills necessary to evaluate, implement, and manage information systems in a dynamic business environment.
Recommended Textbook
MIS Essentials 4th Edition by David M. Kroenke
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14 Chapters
1118 Verified Questions
1118 Flashcards
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Page 2
Chapter 1: The Importance of MIS
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) In a grocery store,the clerk scans the UPC code on an item,which is transmitted to the computer.The scanner device is an example of the ________ component of an IS.
A) hardware
B) software
C) data
D) procedure
Answer: A
Q2) Moore's Law states that the speed of a computer doubles every 18 months.
A)True
B)False Answer: False
Q3) Information systems can be bought whereas information technology cannot.
A)True
B)False Answer: False
Q4) If someone asks you for your password,do not share it with them.
A)True
B)False Answer: True
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Chapter 2: Business Processes, information Systems, and Information
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) Which of the following statements is true about data characteristics of quality information?
A) Information systems that produce real time data are less expensive than those that produce data at a later time.
B) The timeliness of information can be measured against events.
C) Accurate information can be conceived from inaccurate data.
D) Data that appears on any Web page is reliable.
Answer: B
Q2) In an IS framework,software and procedure components are both sets of instructions.
A)True
B)False
Answer: True
Q3) The major benefit of using an information system is that the data stored in databases and other repositories can readily be processed to produce information.
A)True
B)False
Answer: True
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Chapter 3: Organizational Strategy, information Systems, and Competitive Advantage
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) Describe the support activities in a value chain.
Answer: The support activities in the generic value chain facilitate the primary activities and contribute only indirectly to the production,sale,and service of the product.They include procurement,which consists of the processes of finding vendors,setting up contractual arrangements,and negotiating prices.Porter defined technology broadly.It includes research and development,but it also includes other activities within the firm for developing new techniques,methods,and procedures.He defined human resources as recruiting,compensation,evaluation,and training of full-time and part-time employees.Finally,firm infrastructure includes general management,finance,accounting,legal,and government affairs.Supporting functions add value,albeit indirectly,and they also have costs.
Q2) The difference between the value that an activity generates and the cost of the activity is called the ________.
A) equity
B) liability
C) overhead
D) margin
Answer: D
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Chapter 4: Hardware and Software
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Sample Questions
Q1) What is firmware?
Q2) What is an operating system? How is it different from an application program?
Q3) Application programs can be processed by both client and server computers.
A)True
B)False
Q4) Which of the following is true of thick-client applications?
A) A thick-client application is an application program that need not be preinstalled on the client.
B) They generally have more features and functions than thin-client applications.
C) A thick-client application does not need a server connection to run.
D) Update installation and version management are inexpensive when large numbers of users work on the same version of the application.
Q5) Which of the following is true about client computers?
A) They receive and process multiple service requests per minute.
B) They have software that enables them to connect to a network.
C) They have limited video displays or no display at all.
D) They require a minimum of 4GB main memory to process information.
Q6) Briefly describe how a computer works.
Q7) How does open source work? How is it different from closed source projects?
Page 6
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Chapter 5: Database Processing
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80 Flashcards
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Sample Questions
Q1) Which of the following is true of the relational database processing model?
A) It supports very high transaction rates.
B) It can efficiently store files with large collections of bits.
C) It helps organizations store new data types such as images, audio, and videos.
D) It represents relationships with the help of foreign keys.
Q2) The DBMS provides applications for processing operations such as ________.
A) sending and receiving emails
B) writing software programs
C) inserting or deleting data
D) automating business processes
Q3) Describe the usefulness of metadata.
Q4) A(n)________ is a program that is used to create,process,and administer a collection of self-describing integrated records.
A) decision support system (DSS)
B) knowledge management system (KMS)
C) database management system (DBMS)
D) enterprise planning system (EPS)
Q5) What are relational databases? What has led to the development of new nonrelational styles of database processing?
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Chapter 6: The Cloud
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74 Flashcards
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Sample Questions
Q1) Explain how software as a service (SaaS)works.
Q2) A content delivery network (CDN)provides a specialized type of PaaS.
A)True
B)False
Q3) DBMS products are generally included in IaaS services.
A)True
B)False
Q4) Why is the term "pooled" used to describe the cloud?
Q5) Which of the following is a reason for the term elastic being used to define the cloud?
A) Computing resources can be increased or decreased dynamically in cloud-based hosting.
B) Operations staff manually allots fresh resources when the traffic increases.
C) Customers are provided a consistent bandwidth on the cloud.
D) Resources available for cloud-hosting are shared among customers.
Q6) Why is cloud hosting preferred to in-house hosting?
Q7) Teleaction increases the value of routine face-to-face services.
A)True
B)False
Q8) What is the cloud?
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Chapter 7: Organizations and Information Systems
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84 Flashcards
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Sample Questions
Q1) Which of the following is a component of relationship management?
A) converting prospects into customers who need to be supported
B) increasing the value of existing customers by selling them more products
C) positioning products in the minds of customers through promotional strategies
D) sending messages to target audiences to attract customer prospects
Q2) A(n)________ exists when data are isolated in separated information systems.
A) walled garden
B) information silo
C) mashup
D) viral hook
Q3) When an organization has inconsistent duplicated data,it is said to have a data integrity problem.
A)True
B)False
Q4) Information silos arise when entities at one organizational level in a company create information systems that meet only their particular needs.
A)True
B)False
Q5) Explain the four phases of the customer life cycle.
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) Explain the people component of social media information systems (SMIS)with respect to the user and sponsor organizational roles.
Q2) In social CRM,relationships between organizations and customers are fixed.
A)True
B)False
Q3) Which of the following statements is a characteristic of user communities?
A) Social Media (SM) user communities are mostly based on geographic and familial ties.
B) Most users of SM belong to several different user communities.
C) In community-SM site relationships, the relationships in second-tier communities are disassociated from first-tier users.
D) A viral hook is an inducement to constrain communications between user communities.
Q4) ________ is the use of information technology to support the sharing of content among networks of users.
A) Electronic data interchange
B) Data warehousing
C) Cloud computing
D) Social media
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Chapter 9: Business Intelligence Systems
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92 Verified Questions
92 Flashcards
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Sample Questions
Q1) How is a data warehouse different from a data mart?
Q2) The use of an organization's operational data as the source data for a BI system is not usually recommended because it ________.
A) is not possible to create reports based on operational data
B) is not possible to perform business intelligence analyses on operational data
C) requires considerable processing and can drastically reduce system performance
D) considers only external data and not internal data regarding an organization's functions
Q3) ________ are reports produced when something out of predefined bounds occurs.
A) Exception reports
B) Static reports
C) Dynamic reports
D) Subscriptions
Q4) Differentiate between push publishing and pull publishing.
Q5) Regression analysis is used in ________.
A) static reporting
B) exception reporting
C) supervised data mining
D) unsupervised data mining
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Chapter 10: Information Systems Development
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80 Flashcards
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Sample Questions
Q1) Information systems involve people and procedures,so they can never be off-the-shelf.
A)True
B)False
Q2) Explain how diseconomies of scale can affect systems development.
Q3) System ________ refers to the process of changing the business activity from an old information system to a new system.
A) definition
B) testing
C) analysis
D) conversion
Q4) Which of the following styles of system conversion shuts off the old system and starts the new system?
A) plunge installation
B) parallel installation
C) pilot installation
D) phased installation
Q5) One of the major challenges in systems development is changing technology. A)True
B)False
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Chapter 11: Information Systems Management
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Sample Questions
Q1) When a company outsources a system,it has complete control over prioritizing software fixes.
A)True
B)False
Q2) Protection of information assets is a major function of the information systems department.
A)True
B)False
Q3) An important function of the development group within the IS department is to monitor user experience and respond to user problems.
A)True
B)False
Q4) Which of the following is an advantage of outsourcing information systems?
A) An outsourcing company is typically in complete control of the process.
B) The long-term costs may exceed long-term benefits.
C) It can be an easy way to gain expertise otherwise not known.
D) The vendors can gain significant knowledge of the outsourcing company.
Q5) Implementation risk is increased by outsourcing IS services.
A)True
B)False
Page 13
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Chapter 12: Information Security Management
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Sample Questions
Q1) Which of the following statements is true about position sensitivity?
A) Position sensitivity is a type of data safeguard.
B) Documenting position sensitivity enables security personnel to prioritize their activities.
C) Documentation of position sensitivity is carried out only for highly sensitive jobs.
D) Documentation of position sensitivity is carried out only for new employees.
Q2) Describe an incident-response plan.
Q3) The most secure communications over the Internet use a protocol called
A) SMTP
B) SFTP
C) HTTPS
D) HTTP
Q4) A(n)________ is a sophisticated,possibly long-running,computer hack that is perpetrated by large,well-funded organizations like governments.
A) Advanced Persistent Threat (APT)
B) Advanced Volatile Threat (AVT)
C) local area network denial (LAND)
D) denial of service (DOS)
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Chapter 13: Extension A1: Collaboration Information Systems
for Decision Making,problem Solving,and Project Management
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Sample Questions
Q1) Which of the following collaborative activities requires tracking many versions of many documents and other work products?
A) cooperation
B) feedback
C) dissolution
D) iteration
Q2) In a collaborative team,the work proceeds in a series of steps in which one person produces something,others criticize it,and then a revised version is produced.These steps are known as ________.
A) iterations
B) alternatives
C) redundancies
D) dissolutions
Q3) Which of the following is true of unstructured decisions?
A) Unstructured decisions seldom require collaboration.
B) They have a standardized decision process.
C) Individuals vary in the manner which they make such decisions.
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D) There is an understood and accepted method for making such decisions.
Q4) Explain the four phases of project management.
Q5) What are the three levels of decision making?
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Chapter 14: Extension A2: Collaborative Information
Systems for Student Projects
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Sample Questions
Q1) In a ________,one person creates a list of questions to which other users respond.
A) multiparty text chat
B) team survey
C) webinar
D) discussion forum
Q2) With the minimal collaboration tool set,a participant should be able to collaborate with his team,though he will get little support from the software.
A)True
B)False
Q3) The document checkout feature in SharePoint allows users to simultaneously edit documents.
A)True
B)False
Q4) With SharePoint,it is possible to filter task lists to show only noncompleted tasks.
A)True
B)False
Q5) Explain the importance of Microsoft SharePoint in task management.
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