Management Information Systems
Final Exam
Course Introduction
Management Information Systems explores the strategic role of information systems in contemporary organizations, focusing on how technology can be leveraged to enhance decision-making, efficiency, and competitiveness. The course covers fundamental concepts such as hardware and software, data management, networking, cybersecurity, and systems development, while examining the intersection of business processes and technological innovation. Students will analyze case studies and real-world scenarios to understand how information systems support organizational objectives, drive digital transformation, and influence managerial practices. Emphasis is placed on critical thinking and problem-solving skills related to system implementation, ethical considerations, and adapting to a rapidly changing technological landscape.
Recommended Textbook
Data Communications and Computer Networks A Business Users Approach 8th Edition by Curt
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Chapter 1: Introduction to Computer Networks and Data Communications
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Sample Questions
Q1) By the 1970s,telephone systems carried more computer data than voice.
A)True
B)False Answer: False
Q2) To communicate with the Internet using a dial-up modem,a user's computer must connect to another computer that is already communicating with the Internet.
A)True
B)False
Answer: True
Q3) The ____ layer of the OSI model performs end-to-end error control and end-to-end flow control.
A) application
B) presentation
C) transport
D) session
Answer: C
Q4) The ____________________ layer of the OSI model is responsible for establishing sessions between users.
Answer: session
Page 3
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Chapter 2: Fundamentals of Data and Signals
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Q1) The ____________________ of a signal is the height of the wave above (or below)a given reference point.
Answer: amplitude
Q2) ASCII is one of the supported code charts in Unicode.
A)True
B)False
Answer: True
Q3) ____________________ is a relative measure of signal loss or gain and is used to measure the logarithmic loss or gain of a signal.
Answer: Decibel (dB)
Decibel
dB
Q4) Certain control characters provide data transfer control between a computer source and computer destination.
A)True
B)False
Answer: True
Q5) ____________________ is the opposite of attenuation.
Answer: Amplification
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Chapter 3: Conducted and Wireless Media
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Sample Questions
Q1) ____________________ cable,in its simplest form,is a single wire (usually copper)wrapped in a foam insulation,surrounded by a braided metal shield,then covered in a plastic jacket.
Answer: Coaxial
Q2) ____ twisted pair is the least quality twisted pair wire that should be used in a data/voice application.
A) Category 1
B) Category 3
C) Category 5
D) Category 7
Answer: C
Q3) ____ twisted pair was designed to transmit 10 Mbps of data over a local area network for distances up to 100 meters (328 feet).
A) Category 2
B) Category 3
C) Category 5
D) Category 6
Answer: B
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5
Chapter 4: Making Connections
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Sample Questions
Q1) The idea behind ____ is that the peripheral can simply be plugged in and turned on,and that the computer should dynamically recognize the device and establish the interface.
A) RS-232
B) EIA-232F
C) daisy-chaining
D) hot plugging
Q2) An EIA-232F interface is a full-duplex connection.
A)True
B)False
Q3) The ____ component of an interface deals with items such as the connector or plug description.
A) administrative
B) functional
C) procedural
D) mechanical
Q4) The ____________________ component of an interface deals with voltages,line capacitance,and other electrical issues.
Q5) ____________________ connection provides guaranteed data transport at a predetermined rate.
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Chapter 5: Making Connections Efficient: Multiplexing and Compression
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Sample Questions
Q1) ____________________,and Synchronous Digital Hierarchy (SDH)are two almost identical standards for the high-bandwidth transmission of a wide range of data types over fiber-optic cable.
Q2) ____ is designed for short-distance connections and has only a few lambdas,with a greater space between lambdas.
A) Dense wavelength division multiplexing (DWDM)
B) Fixed wavelength division multiplexing (FWDM)
C) Coarse wavelength division multiplexing (CWDM)
D) Inverse wavelength division multiplexing (IWDM)
Q3) DSL is capable of achieving speeds into the millions of bits per second.
A)True
B)False
Q4) How does T-1 multiplexing work?
Q5) ____________________,transmits data only from active users and does not transmit empty time slots.
Q6) A T-1 system multiplexes _______ into each frame.
A) a single ASCII character
B) a single LENGTH byte
C) a single SYNC bit
D) a single SYNC byte Page 7
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Page 8
Chapter 6: Errors, Error Detection, and Error Control
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Sample Questions
Q1) ____ cable is the medium least prone to generating errors.
A) Fiber-optic
B) Coaxial
C) Twisted-pair
D) Copper-based
Q2) Simple parity comes in two basic forms: even parity and ____________________ parity.
Q3) ____ is probably the most common form of error control.
A) Toss the frame (do nothing)
B) Correct the error without retransmission
C) Sending a message back to the transmitter
D) Correct the error with retransmission
Q4) If the impulse spike interferes with an analog signal,removing it without affecting the original signal is extremely easy.
A)True
B)False
Q5) ____________________ is the continuous loss of a signal's strength as it travels though a medium.
Q6) How does the cyclic redundancy checksum work?
Q7) How does simple parity work?
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Chapter 7: Local Area Networks: Part I
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Q1) The ____________________ Ethernet standard is also known as IEEE 802.3ae.
Q2) One of the biggest advantages of local area networks is their ability to share resources in an economical and efficient manner.
A)True
B)False
Q3) If the circuit cards are ____________________,it is possible to insert and remove cards while the power to the unit is still on.
Q4) The main hardware of the switch is called the ____________________.
Q5) The logical link control sublayer defines the layout or format of the data frame,simply called the frame.
A)True
B)False
Q6) A transparent bridge creates the internal port table by using a form of ____.
A) forward learning
B) backward correction
C) backward learning
D) forward correction
Q7) One of the most common standards for broadband (analog)Ethernet was the ____________________ specification.
10
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Chapter 8: Local Area Networks: Part II
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Q1) The resources that a network operating system must manage typically include one or more network servers.
A)True
B)False
Q2) Every software company may create its own brand of user licenses and may name them something unique.
A)True
B)False
Q3) A(n)____ sends messages to applications,an interactive user,or a system operator about the status of the current operation.
A) operating system
B) router
C) hub
D) switch
Q4) NetWare 6 was the last version of Novell's network operating system.
A)True
B)False
Q5) In a(n)____________________ operating system,multiple programs can be running at the same time.
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Chapter 9: Introduction to Metropolitan Area Networks and
Wide Area Networks
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Q1) A network that is connected in a ____ is one in which neighbors are connected only to neighbors.
A) star
B) mesh
C) bus
D) star-bus
Q2) All wide area networks are collections of at least two basic types of equipment: a station and a ____.
A) link
B) server
C) workstation
D) node
Q3) Many of the same technologies and communications protocols found in local area networks are used to create metropolitan area networks.
A)True
B)False
Q4) You can assign many meanings to the weights in a weighted network graph.
A)True
B)False
Page 12
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Chapter 10: The Internet
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Q1) ____ is a client/server protocol in which e-mail is received and held for you at your Internet server.
A) Hypertext Transfer Protocol (HTTP)
B) File Transfer Protocol (FTP)
C) Domain Name Service (DNS)
D) Internet Message Access Protocol (IMAP)
Q2) ____ is the gathering and use of the browsing habits of potential and current customers,which is important data for many companies.
A) Micro-marketing
B) E-retailing
C) VoIP
D) EDI
Q3) One of the biggest changes to affect the Internet will be the continuing adoption of a new version of the Internet Protocol,version ____.
A) IPv3
B) IPv4
C) IPv5
D) IPv6
Q4) IP ____________________ is essentially another name for a data packet.
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Chapter 11: Voice and Data Delivery Networks
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Sample Questions
Q1) It wasn't until the 1950s that POTS began carrying computer data signals as well as voice signals.
A)True
B)False
Q2) What does a business or home user need to establish a DSL connection?
Q3) On the other end of the local loop is the local telephone company's ____.
A) trunk
B) interLATA
C) central office
D) intraLATA
Q4) Because DSL is an always-on connection,it uses a ____ circuit instead of a switched circuit.
A) changing
B) dynamic
C) virtual
D) permanent
Q5) DSL and cable modems are more expensive than frame relay systems at comparable speeds.
A)True
B)False
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Chapter 12: Network Security
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Q1) With ____________________,the data is encrypted using DES three times-the first time by a first key,the second time by a second key,and the third time by the first key again.
Q2) A ____ virus is a virus that infects a piece of executable code such as an .exe or .com file.
A) polymorphic
B) macro
C) boot sector
D) file infector
Q3) The ____ firewall is essentially a router that has been programmed to filter out certain IP addresses or TCP port numbers.
A) proxy server
B) switch
C) packet filter
D) hub
Q4) The concept of two keys,public and private,is called ____ cryptography.
A) private key
B) public key
C) secret key
D) symmetric
Page 15
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Chapter 13: Network Design and Management
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Q1) A new parameter that might have an impact on metropolitan area design is the
A) link shadow
B) node distance
C) link length
D) failover time
Q2) The ____________________ feasibility of a system is the extent to which the system can be created and implemented using currently existing technology.
Q3) A ____ map can show how individual workstations or groups of workstations are clustered with switches,routers,hubs,and server farms.
A) local area detailed connectivity
B) local area overview connectivity
C) metropolitan area connectivity
D) wide area connectivity
Q4) Latency,delivery rate,and failover are usually significant factors that are included at the local area level.
A)True
B)False
Q5) What are the skills needed by a network administrator?
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