Management Information Systems
Final Exam
Course Introduction
Management Information Systems (MIS) introduces students to the principles, technologies, and applications that support businesses in making effective, data-driven decisions. The course explores how organizations use information systems to improve operations, innovate products and services, streamline business processes, and gain a competitive advantage. Key topics include the fundamentals of hardware and software, database management, networking, e-commerce, cybersecurity, and the ethical and social implications of information systems. Through case studies and practical exercises, students will learn how to evaluate, implement, and manage information systems in a variety of organizational contexts.
Recommended Textbook Information Systems Today Managing in the Digital World 7th Edition by Joseph Valacich
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11 Chapters
1128 Verified Questions
1128 Flashcards
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Chapter 1: Managing in the Digital World
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) The ________ Act of 1986 made it much more difficult for anyone,including the government,to eavesdrop on phone conversations.
A) Electronic Communication Modernization
B) Internet Privacy
C) Sarbanes-Oxley
D) Gramm-Leach-Bliley
E) Electronic Communications Privacy
Answer: E
Q2) Knowledge is the ability to understand information,form opinions,and make decisions or predictions based on the information.
A)True
B)False
Answer: True
Q3) The trend of using one's own device for communicating in the workplace is an example of consumerization of IT.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Gaining Competitive Advantage Through Information Systems
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Describe the differences between operational-level decision making and tactical-level decision making by managers in organizations.
Answer: At the operational level of a firm,the routine,day-to-day business processes and interactions with customers occur.Operational planning typically has a time frame of a few hours or days,and the managers at the operational level,such as foremen or supervisors,make day-to-day decisions that are highly structured and recurring. At the managerial level (or tactical level)of the organization,functional managers focus on monitoring and controlling operational-level activities and providing information to higher levels of the organization.Managers at this level,referred to as midlevel managers,focus on effectively utilizing and deploying organizational resources to achieve the strategic objectives of the organization.Managerial-level decision making is not nearly as structured or routine as operational-level decision making.Managerial-level decision making is referred to as semistructured decision making because solutions and problems are not clear-cut and often require judgment and expertise.
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Chapter 3: Managing the Information Systems
Infrastructure and Services
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) A company's ________ secures proprietary information stored within the corporate local area network and/or wide area network so that the information can be viewed only by authorized users.
A) Web ring
B) static Web site
C) firewall
D) proxy server
E) Web page
Answer: C
Q2) Customers can run their own applications,which are typically designed using tools provided by the service provider in a(n)________ model.
A) infrastructure as a service
B) platform as a service
C) software as a service
D) application as a service
E) hardware as a service
Answer: B
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Page 5
Chapter 4: Enabling Business-To-Consumer Electronic Commerce
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) The greatest impact of the Web-based EC revolution has occurred in companies adopting the brick-and-mortar approach.
A)True
B)False
Q2) Companies following a ________ business strategy choose to operate solely in the traditional physical markets approaching business activities in a traditional manner.
A) click-only
B) high-cost leadership
C) low-cost leadership
D) click-and-flip
E) brick-and-mortar
Q3) In the context of GPS-enabled location-based services,the ability to determine the basic geographic position of a cell phone is an example of ________ service.
A) location
B) mapping
C) navigation
D) tracking
E) reintegration
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Chapter 5: Enhancing Organizational Communication and Collaboration Using Social Media
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Briefly describe social bookmarking.
Q2) In addition to being used for communication and collaboration,organizational intranets are widely used for enabling employee self-service for administering benefits,managing retirement plans,or other human resources-based applications through employee ________.
A) plans
B) portals
C) tools
D) entities
E) channels
Q3) Which of the following statements is true about a Real Simple Syndication (RSS)feed?
A) It is used to increase brand awareness through the network effect.
B) It is used to disseminate information to a narrow audience.
C) It is used to market the product without the audience realizing it.
D) It is used to enable people to work on a variety of Internet related projects in more flexible ways.
E) It is used to access the most current blogs, podcasts, videos, and news stories.
Q4) Briefly describe desktop videoconferencing.
Page 7
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Chapter 6: Enhancing Business Intelligence Using Information Systems
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Sequence discovery is used to list procedures to follow when handling a security breach.
A)True
B)False
Q2) ________ is used by organizations to determine patterns in customers' usage data.
A) Web usage mining
B) Web crawling
C) Text mining
D) Decision making
E) Web content mining
Q3) ________ are produced at predefined intervals to support routine decisions.
A) Security reports
B) Exception reports
C) Drill-down reports
D) Scheduled reports
E) Key-indicator reports
Q4) Data dictionaries restrict business rules.
A)True
B)False
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Chapter 7: Enhancing Business Processes Using Enterprise
Information Systems
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) Which of the following is a core business process?
A) time-to-purchase
B) make-to-stock
C) plan-to-produce
D) account-to-report
E) hire-to-retire
Q2) Briefly explain the order-to-cash process.
Q3) Companies implementing ________ enterprise resource planning (ERP)can benefit from scalability and agility.
A) cloud-based
B) internal-drive
C) hard drive
D) subsidiary
E) in-memory
Q4) Briefly explain enterprise resource planning core components.
Q5) Compare and contrast business process management and total quality management.
Q6) The core business processes common to most business organizations are order-to-cash,procure-to-pay,and make-to-stock.
A)True
B)False Page 9
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Page 10
Chapter 8: Strengthening Business-To-Business
Relationships Via Supply Chain and Customer Relationship Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) ________ planning focuses on delivering products or services to consumers as well as warehousing,delivering,invoicing,and payment collection.
A) Product demand
B) Production
C) Distribution
D) Safety stock
E) Inventory
Q2) ________ tools help a company in the execution of the customer relationship management (CRM)strategy by improving the management of promotional campaigns.
A) Business intelligence
B) Sales force automation
C) Enterprise marketing management
D) Customer interaction center
E) Execution management
Q3) Supply chain management is primarily used to optimize business processes within the organization.
A)True
B)False
Q4) Briefly describe the information flow element of a supply chain. Page 11
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Chapter 9: Developing and Acquiring Information Systems
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) ________ is the use of standardized performance tests to facilitate comparison between systems.
A) Beta testing
B) Systems benchmarking
C) Data modeling
D) Systems prototyping
E) Alpha testing
Q2) Describe the steps in the external acquisition process for information systems.
Q3) Which of the following steps takes place in an organization during both in-house systems development and external acquisition?
A) vendor selection
B) systems selection
C) systems analysis
D) development of a request for proposal (RFP)
E) proposal evaluation
Q4) A net-present-value analysis is an analysis of the relevant cash flow streams associated with the system at the organization's discount rate.
A)True
B)False
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Chapter 10: Securing Information Systems
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Corrective controls are used to mitigate the impact of any problem after it has arisen,such as restoring compromised data.
A)True
B)False
Q2) Identify a true statement about a packet sniffer.
A) It is used to analyze network traffic.
B) It is used to test targeted systems for weaknesses.
C) It is used to break passwords using a brute-force approach.
D) It is used to capture encrypted passwords.
E) It is used to redirect web pages to different sites if any link fails.
Q3) Which of the following terms refers to junk newsgroup postings used for the purpose of advertising for some product or service?
A) spam
B) adware
C) cookie
D) bot herder
E) Web filter
Q4) Briefly describe the concept of virtual private networks.
Q5) Briefly explain the concept of computer crime.
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Chapter 11: Appendix: Technology Briefing: Foundations of Information Systems Infrastructure
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) ________ is based on the concept of turn taking and enables millions of users to send large and small chunks of data across the network concurrently.
A) Unicode
B) Batch processing
C) Packet switching
D) JavaScript
E) An interexchange carrier
Q2) Which of the following object-oriented programming concepts is reflected by a word processor that reacts to a user's typing and clicking?
A) inheritance
B) event-driven program execution
C) encapsulation
D) class
E) delegation
Q3) Distinguish between local area and wide area networks.
Q4) Compare and contrast star network,ring network,bus network,and mesh network topologies.
Q5) List the common types of computer software utilities and briefly explain their functions.
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