Management Information Systems
Final Test Solutions
Course Introduction
Management Information Systems (MIS) is an interdisciplinary course that explores the role of information technology in modern organizations. It covers the fundamentals of how businesses use information systems to enhance operations, support decision-making, and gain competitive advantage. Topics include the strategic use of information systems, systems development processes, data management, networking and telecommunications, and the ethical and security considerations in managing information resources. Through case studies and practical applications, students gain insight into how MIS supports business processes, improves efficiency, and drives innovation in a rapidly evolving technological landscape.
Recommended Textbook Systems Analysis and Design 11th Edition by
Scott Tilley
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16 Chapters
1167 Verified Questions
1167 Flashcards
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Page 2
Chapter 1: Introduction to Systems Analysis and Design
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Sample Questions
Q1) In a typical organizational model, top managers _____.
A)develop long-range plans, called strategic plans, which define a company's overall mission and goals
B)provide direction, necessary resources, and performance feedback to supervisors and team leaders
C)oversee operation employees and carry out day-to-day functions, coordinating operational tasks and people
D)include users who rely on transaction processing (TP) systems to enter and receive the data they need to perform their jobs
Answer: A
Q2) The systems implementation phase of the systems development life cycle (SDLC) includes an assessment, called a _____, to determine whether the system operates properly and if costs and benefits are within expectation.
A)systems estimation
B)systems verification
C)systems validation
D)systems evaluation
Answer: D
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Chapter 2: Analyzing the Business Case
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Sample Questions
Q1) Its end product is a report to management.
A)Schedule feasibility
B)Electronic product code
C)Customer relationship management components
D)Systems development
E)Electronic proof of delivery
F)Systems request
G)Just-in-time
H)Preliminary investigation
I)Organization chart
J)Case for action
Answer: H
Q2) _____ includes ongoing support and maintenance costs, as well as acquisition costs.
A)CRC (Customer relationship costs)
B)TCO (Total cost of ownership)
C)JIT (Just-in-time costs)
D)RCT (Real cost of time)
Answer: B
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Page 4
Chapter 3: Managing Systems Projects
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Sample Questions
Q1) System developers can initiate a formal project as early as the preliminary investigation stage, or later on, as analysis, design, and implementation activities occur.
A)True
B)False
Answer: True
Q2) Structured walk-throughs take place throughout the SDLC and are called _____ reviews, depending on the phase in which they occur.
A)technical
B)design
C)code
D)testing
Answer: B, C, D
Q3) A(n) _____ is a recognizable reference point that can be used to monitor progress.
A)event
B)notification
C)alert
D)task
Answer: A
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Chapter 4: Requirements Modeling
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Sample Questions
Q1) The process of concentrating on what is said in an interview and noticing any nonverbal communication that takes place is called _____.
A)brainstorming
B)sampling
C)engaged listening
D)fact-finding
Q2) The primary advantage of rapid application development (RAD) is that _____.
A)systems can be developed more quickly with significant cost savings
B)a company's strategic business needs are emphasized and the mechanics of the system are not stressed
C)the decelerated time cycle allows more time to develop quality, consistency, and design standards
D)systems are developed more slowly with fewer bugs
Q3) System documentation always is up-to-date.
A)True
B)False
Q4) What are the issues to consider as you compile a checklist of specific tasks to be observed and questions to be asked during an observation of current operating procedures?
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Chapter 5: Data and Process Modeling
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Sample Questions
Q1) _____ is based on combinations of the three logical structures, or control structures (one of which is shown in the accompanying figure), which serve as building blocks for the process.
A)Modular design
B)Interface design
C)Visual design
D)Product design
Q2) In a data flow diagram (DFD), a data flow must have a process symbol on at least one end.
A)True
B)False
Q3) Using _____, an analyst starts with an overall view, which is a context diagram with a single process symbol, and then the analyst creates diagram 0, which shows more detail.
A)balancing
B)indexing
C)exploding
D)leveling
Q4) What are the guidelines to be followed when you draw a context diagram and other data flow diagrams (DFDs)?
Page 7
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Chapter 6: Object Modeling
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Sample Questions
Q1) Object modeling requires many types of diagrams, creating which by hand is very time consuming and tedious, so systems analysts rely on _____ to speed up the process.
A)CRC modeling
B)extreme Programming (XP)
C)whiteboard sketches
D)CASE tools
Q2) A(n) _____ is a specific member of a class.
A)key
B)index
C)file
D)instance
Q3) In a sequence diagram, a _____ is identified by a line showing direction that runs between two objects.
A)message
B)procedure
C)method
D)response
Q4) Explain a class diagram. Also, explain how a class diagram is like a data flow diagram (DFD).
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Chapter 7: Development Strategies
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Sample Questions
Q1) Which of the following is true of a traditional systems development environment?
A)Many applications require substantial desktop computing power and resources.
B)Systems are developed and delivered in an Internet-based framework such as .NET or WebSphere.
C)Systems are easily scalable and can run on multiple hardware environments.
D)Internet-based development treats the traditional systems development environment as the platform, rather than just a communication channel.
Q2) _____ is a model of software deployment where an application is hosted as a service provided to customers over the Internet.
A)Hardware as a Help
B)Software as a Service
C)Process as a Product
D)Process as a Product.
Q3) Mission-critical IT systems should be outsourced only if the result is a cost-attractive, reliable business solution that fits the company's long-term business strategy.
A)True
B)False
Q4) Discuss the concerns and issues related to outsourcing.
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Chapter 8: User Interface Design
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Sample Questions
Q1) In a _____ system, the distinction blurs between input, output, and the interface itself.
A)user-centered
B)topology-centered
C)system-centered
D)network-centered
Q2) Every page in a report should include a page header, which appears at the top of the page and includes the column headings that identify the data.
A)True
B)False
Q3) Centralized IT departments no longer produce reams of printed _____ reports.
A)batch
B)greenbar
C)audit
D)yellowbar
Q4) Interface design should call for attention to the interface, rather than facilitating design objectives.
A)True
B)False
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Chapter 9: Data Design
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Sample Questions
Q1) Compared with character-based formats, a _____ offers a more efficient storage method.
A)foreign storage format
B)unary storage format
C)tertiary storage format
D)binary storage format
Q2) A _____, which is a framework for organizing, storing, and managing data, consists of files or tables that interact in various ways.
A)data structure
B)dataroster
C)data object
D)data log
Q3) Binary digits have only _____ possible value(s).
A)one
B)two
C)three
D)four
Q4) List and discuss at least 5 specific database management system (DBMS) advantages.
Q5) Briefly describe the seven coding methods used by companies with examples.
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Chapter 10: System Architecture
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Sample Questions
Q1) Cloud computing provides _____, which matches resources to needs at any given time.
A)roaming service
B)scaling on demand
C)point-of-sale (POS) terminal
D)resource management
Q2) Many companies are extending internal enterprise resource planning (ERP) systems to their suppliers and customers, using a concept called _____.
A)supply chain management (SCM)
B)stand-alone computing
C)cloud computing
D)behavioral management
Q3) A(n) _____ provides access for customers, employees, suppliers, and the public.
A)mainframe architecture
B)corporate portal
C)application server
D)thick client
Q4) List the guidelines for in-house ecommerce site development.
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Chapter 11: Managing Systems Implementation
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Sample Questions
Q1) If modules are loosely coupled, one module is linked to internal logic contained in another module.
A)True
B)False
Q2) Depending on the system, this can be done before, during, or after the operational environment is complete.
A)Training plan
B)Phased
C)Data conversion
D)Parallel
E)Release plan
F)Pseudocode
G)Operational
H)Top-down
I)Coding
Q3) Data conversion is easier when a new system replaces a manual system because all data can be entered manually, unless it must be scanned.
A)True
B)False
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Page 13
Chapter 12: Managing Systems Support and Security
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Sample Questions
Q1) An asymmetric kind of encryption
A)Private key encryption
B)Public key encryption
C)Network interface
D)Asset
E)Mitigation
F)Transference
G)Attack
H)Security
I)Keystroke logger
J)Software reengineering
Q2) _____ include changing programs, procedures, or documentation to ensure correct system performance; adapting the system to changing requirements; and making the system operate more efficiently.
A)Team building activities
B)Elicitation activities
C)Maintenance activities
D)Testing activities
Q3) List at least eight different tasks a service desk staff member might have to perform during a typical day.
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Chapter 13: Toolkit A: The Systems Analysts Toolkit
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Sample Questions
Q1) A(n) _________ is a tool used to identify words that do not appear in a word processing program's dictionary.
Q2) In a report, the _________ section usually includes a title page, table of contents, and brief description of the proposal.
Q3) The why, who, what, when, and how of communications are important questions that one must answer before he or she communicates.
A)True
B)False
Q4) When preparing slides for a presentation, select special effects liberally - many graphics, colors, sounds, or other special effects will help the audience to concentrate.
A)True
B)False
Q5) The Flesch Reading Ease score measures the average sentence length and the average number of syllables per word and produces a rating keyed to a U.S. grade-school level
A)True
B)False
Q6) _________ combines the words Internet and etiquette.
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Chapter 14: Toolkit B: Case Tools
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Sample Questions
Q1) A(n) _________, a construction tool, is a tool for designing formatted reports rapidly.
Q2) A(n) _________ is a database that serves as a central storage location for all information about the system being developed.
Q3) Agile teams use only whiteboard sketching for drawing instead of modeling tools.
A)True
B)False
Q4) One of the most vexing problems for computer-aided systems engineering (CASE) tools has always been integration.
A)True
B)False
Q5) A(n) _________ refers to the mix of software tools, methods, and physical resources that an IT team uses to create an information system.
Q6) The computer-aided systems engineering (CASE) tool marketplace includes a limited variety of vendors and products, and all the tools dominate the marketplace.
A)True
B)False
Q7) A(n) _________ is an alternative name for a data element in a repository.
Page 16
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Chapter 15: Toolkit C: Financial Analysis Tools
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Sample Questions
Q1) To help system analysts perform present value analysis, adjustment factors for various interest rates and numbers of years are calculated and printed in tables called
Q2) Return on investment analysis considers costs and benefits over a shorter time span than payback analysis.
A)True
B)False
Q3) Which of the following is an example of operational costs?
A)Project team members' salaries
B)Software purchases
C)Initial user training costs
D)System maintenance evaluations
Q4) Direct costs usually are more difficult to identify and predict than indirect costs. A)True
B)False
Q5) The _________ of a future dollar is the amount of money that, when invested today at a specified interest rate, grows to exactly one dollar at a certain point in the future.
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Chapter 16: Toolkit D: Internet Resource Tools
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Sample Questions
Q1) Search engines use a specialized computer program called a _____ that travels from site to site indexing, or cataloging, the contents of the pages based on keywords.
A)wireframe
B)topology
C)thread
D)spider
Q2) A(n) _________ is a website that allows users to find information by using a hierarchy, starting with a general heading and proceeding to more specific topics.
Q3) The _________ is a worldwide network that integrates many thousands of other networks, which in turn link millions of government, business, educational, and personal users around the globe.
Q4) _________ is a term that refers to the delivery of educational or training content over the public Internet or an intranet.
Q5) Companies increasingly are using intranets as a means of sharing information and working toward common solutions.
A)True
B)False
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