Management Information Systems
Final Test Solutions
Course Introduction
Management Information Systems (MIS) explores how organizations use information technology to achieve business objectives, improve processes, and support decision-making. This course covers the fundamentals of information systems, including hardware, software, data management, networking, and security. Students examine the strategic role of MIS in organizations and learn how systems are designed, implemented, and managed to align with organizational goals. Key topics include system development methodologies, enterprise resource planning, e-commerce, and the ethical and social implications of information systems. Through case studies and practical exercises, students gain insights into the challenges and opportunities presented by MIS in today's digital world.
Recommended Textbook
M Information Systems 3rd Edition by Baltzan Paige
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Page 2
Chapter 1: Management Information Systems: Business Driven
MIS
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313 Verified Questions
313 Flashcards
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Sample Questions
Q1) Value chain analysis views a firm as a series of business processes that each adds value to the product or service.
A)True
B)False
Answer: True
Q2) Feedback is information that returns to its original transmitter and modifies the transmitter's actions.What would the original transmitter include?
A)Input,Transform,Output.
B)Input,Transform,Outnumber.
C)Output,Input,Performer.
D)Input,Process,Transform.
Answer: A
Q3) All of the following are common tools used in industry to analyze and develop competitive advantages,except:
A)Five Forces Model
B)Three Generic Strategies
C)Competitive analysis model
D)Value chain analysis
Answer: C
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Chapter 2: Decisions Processes: Value Driven Business
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Sample Questions
Q1) The proportion of the market that a firm captures is called market share.
A)True
B)False
Answer: True
Q2) Which of the below would not be found in a digital dashboard for a manufacturing team?
A)A graph of stock market prices
B)A running line graph of planned versus actual production for the past 24 hours
C)An excel spreadsheet with cost analysis data
D)A hot list of key performance indicators,refreshed every 15 minutes
Answer: C
Q3) _____________ is the process of computerizing manual tasks,making them more efficient and effective and dramatically lowering operational costs.
Answer: Automation or Automating
Q4) Business-facing processes or back-office processes are invisible to the external customer but essential to the effective management and operation of the business.
A)True
B)False Answer: True
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Chapter 3: Ebusiness: Electronic Business Value
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Sample Questions
Q1) Which of the below is not a valid form of an ebusiness revenue model?
A)Value-added services fees
B)Subscription fees
C)Advertising fees
D)Service provider
Answer: D
Q2) eBay buyers voluntarily comment to other users and sellers on the quality of service,promptness of shipping,and their general satisfaction with the product.This is one of the most popular examples of user-generated content and is called
A)Reputation system
B)Knowledge system
C)Explicit system
D)User-generated sales cycle
Answer: A
Q3) A sustaining technology produces an improved product customers are eager to buy,such as a faster car or larger hard drive.
A)True
B)False Answer: True
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Chapter 4: Ethics Information Security: MIS Business
Concerns
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Sample Questions
Q1) Key logger or key trapper software is a __________ that when installed on a computer,records every keystroke and mouse click.
Q2) Privacy is the legal protection afforded an expression of an idea,such as a song,book,or video game.
A)True
B)False
Q3) Information management examines the organizational resource of information and regulates its definitions,uses,value,and distribution ensuring it has the types of data/information required to function and grow effectively.
A)True
B)False
Q4) Digital rights management is a technological solution that allows publishers to control their digital media to discourage,limit,or prevent illegal copying and distribution.
A)True
B)False
Q5) A __________ is an exclusive right to make,use,and sell an invention and is granted by a government to the inventor.
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Chapter 5: Infrastructures: Sustainable Technologies
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Sample Questions
Q1) Software is the set of __________ the hardware executes to carry out specific tasks.
Q2) The three components of a sustainable MIS infrastructure include grid computing,__________ computing,and virtualized computing.
Q3) Each year businesses lose time and money because of system crashes and failures.Which of the following offers the best way to protect a system from crashes and failures?
A)Backup and recovery plans
B)Fault tolerance
C)Failover
D)All of the above
Q4) What question below would a company need to answer when first establishing a backup and recovery plan?
A)What types of storage mechanism will meet the needs of the company?
B)How often does the company need to backup its information?
C)What types of recovery systems does the company infrastructure need?
D)All of the above
Q5) A ___________ is a computer designed to request information from the server.
Q6) A client is a computer designed to request information from a _______________.
Page 7
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Chapter 6: Data: Business Intelligence
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Sample Questions
Q1) Which of the following is a valid type of integrity constraint?
A)Relational-critical integrity constraint
B)Business integrity constraint
C)Relational integrity constraint
D)Business-critical integrity constraint
Q2) Integrity constraints are rules that help ensure the quality of information.
A)True
B)False
Q3) _________ mining analyzes unstructured data associated with websites to identify consumer behavior and website navigation.
Q4) Which of the following techniques performs such functions as information correlations,distributions,calculations,and variance analysis?
A)Clustering objective analysis
B)Statistical analysis
C)Entity modeling
D)Market basket analysis
Q5) A data miner contains a subset of data warehouse information. A)True
B)False
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Chapter 7: Networks: Mobile Business
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Sample Questions
Q1) Which social media site uses LBS?
A)Foursquare
B)iTunes
C)Google
D)YouTube
Q2) What measures bandwidth in terms of numbers transferred or received per unit of time?
A)Connection time
B)Broadband
C)Protocol
D)Bit rate
Q3) WLANs that use Wi-Fi have a built-in security mechanism called Wi-Fi Protected Access (WPA),a wireless security protocol to protect Wi-Fi networks.It is an improvement on the original Wi-Fi security standard,Wired Equivalent Privacy (WEP),and provides more sophisticated data encryption and user authentication.
A)True
B)False
Q4) Radio frequency ___________ uses electronic tags and labels to identify objects wirelessly over short distances.
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Chapter 8: Enterprise Applications: Business Communications
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Sample Questions
Q1) Call scripting occurs when a customer service representatives answers customer inquiries and solves problems by email and IMing.
A)True
B)False
Q2) Supply chain execution systems ensure supply chain cohesion by automating the different activities of the supply chain.
A)True
B)False
Q3) What are several different types of software that sit between and provide connectivity for two or more software applications?
A)Enterprise systems
B)Enterprise application integration
C)Middleware
D)Enterprise application integration middleware
Q4) Elogistics manage the transportation and storage of goods.
A)True
B)False
Q5) Distribution of products flow from customers and their _____________ customers at all levels.
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Chapter 9: Systems Development and Project
Management: Corporate Responsibility
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Sample Questions
Q1) What is a graphical network model that depicts a project's tasks and the relationships between those tasks?
A)Gantt chart
B)PERT chart
C)Dependency
D)All of the above
Q2) A project ____________ is a formal,approved document that manages and controls project execution.
Q3) __________ testing tests individual units or pieces of code for a system.
Q4) What is the success rate for a project using the waterfall methodology?
A)1 in 10
B)2 in 10
C)4 in 10
D)8 in 10
Q5) Software ______________ modifies software to meet specific user or business requirements.
Q6) ______________ implementation uses both the legacy system and new system until all users verifies that the new system functions correctly.
Q7) Summarize the different software development methodologies.
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