Management Information Systems Exam Review
Course Introduction
Management Information Systems (MIS) provides an introduction to the use of information technology in business organizations, exploring how information systems support operations, decision-making, and strategic objectives. The course covers key concepts such as system components, data management, enterprise resource planning, and the integration of technology with business processes. Students will examine real-world case studies to understand how MIS can create competitive advantages, improve efficiency, and drive innovation, while also considering issues related to security, ethics, and the global business environment.
Recommended Textbook
Accounting Information Systems 10th Edition by Ulric J. Gelinas
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17 Chapters
2313 Verified Questions
2313 Flashcards
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Page 2
Chapter 1: Introduction to Accounting Information Systems
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) The Sarbanes-Oxley Act's Section 404 creates changes in both how companies document and evaluate internal control and how auditors audit and report on internal control.
A)True
B)False
Answer: True
Q2) The most important information for tactical management involves information about the organization's environment.
A)True
B)False Answer: False
Q3) Input,processing,______________________________,and users are included in a functional model of an information system.
Answer: output
Q4) What controls will be necessary is a question that an accountant answers in the design of the AIS.
A)True
B)False Answer: True
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Chapter 2: Enterprise Systems
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141 Verified Questions
141 Flashcards
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Sample Questions
Q1) The ______________________________ module plays a central role in the SAP system by incorporating business events from other modules into the general ledger accounts.
Answer: Financial Accounting
FI
Q2) ______________________________ software helps plan and execute the steps in an organization's supply chain including demand planning;acquiring inventory;and manufacturing,distributing,and selling the product.
Answer: Supply chain management (SCM)
SCM
Supply chain management
Q3) Customer self service (CSS)software is often an extension of CRM software.
A)True
B)False
Answer: True
Q4) The dominant player in the large system ERP arena is Microsoft.
A)True
B)False
Answer: False
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Chapter 3: Electronic Business E-Business-Systems
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) A system that supports constantly up-to-date reporting of data is
A) online transaction entry (OLTE)
B) online real-time (OLRT)
C) online transaction data (OLTD)
D) electronic document management (EDM)
Answer: B
Q2) A(n)______________________________ is a book of original entry for recording business events.
Answer: business event data store
Q3) ______________________________ is a software application that supports direct interactions with software objects over an intranet or the Internet.
Answer: Web services
Q4) ______________________________ is the data processing mode in which little or no delay occurs between any two data processing steps.
Answer: Immediate mode
Q5) ______________________________ are companies that provide a link into the Internet by making their directly connected networks available for access by fee-paying customers.
Answer: Network providers
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Chapter 4: Documenting Information Systems
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124 Verified Questions
124 Flashcards
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Sample Questions
Q1) Which of the following data flow diagram (DFD)guidelines is correct?
A) include within the system context any entity that performs one or more information processing activities
B) read computer data stores from the process bubble that requires the data
C) include within the system context any entity in the system narrative
D) data flows should never go from higher- to lower-numbered bubbles
Q2) The data flows in a logical data flow diagram (DFD)show:
A) how the data are transmitted
B) where the data are transmitted
C) the nature of the data being transmitted
D) who transmits the data
Q3) A(n)______________________________ is a graphical representation of a system showing the system processes,data stores,and flows of data into and out of the processes and data stores.
Q4) In a data flow diagram (DFD)data store symbols are represented by
Q5) Information processing activities retrieve data from storage,transform data,or file data.
A)True
B)False
Page 6
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Chapter 5: Database Management Systems
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175 Verified Questions
175 Flashcards
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Sample Questions
Q1) The exploration,aggregation,and analysis of large quantities of varied data from across the organization is known as:
A) data independence
B) data mining
C) data redundancy
D) data warehousing
Q2) Which of the following is not a function that a database management system performs?
A) Defining the data.
B) Defining the relations among data.
C) Interfacing with the operating system for storage of the data on the physical media.
D) Coordinating access to data stored in the applications programs.
Q3) ______________________________ are problems in a relation table caused by the existence of functional dependencies.
Q4) Classifying data refers to grouping or categorizing data according to some common attributes.
A)True
B)False
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Chapter 6: Relational Databases and SQL
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Representing supervisors and their employees as separate entities in the model can lead to data redundancy.
A)True
B)False
Q2) ____ specifies that for every attribute value in one relation that has been specified in order to allow reference to another relation,the tuple being referenced must remain intact.
A) Cardinality constraint
B) Participation constraint
C) Referential integrity
D) Economic constraint
Q3) Queries of a database are driven by ______________________________ commands.
Q4) Which of the following is not a proper SQL command for creating database relations?
A) Create table employee
B) Create table training_completed
C) Create client
D) Alter table release_time
Q5) A(n)______________________________ of an entity is one specific thing of the type defined by the entity.
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Chapter 7: Controlling Information Systems: Introduction to Enterprise
Risk Management and Internal Control
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159 Verified Questions
159 Flashcards
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Sample Questions
Q1) The section of Sarbanes Oxley that has received the most press as companies and their auditors have struggled to comply with its requirements is
Q2) The section of Sarbanes Oxley that requires each annual report filed with the SEC to include an internal control report is:
A) Title I - Public Company Accounting Oversight Board
B) Title II- Auditor Independence
C) Title III - Corporate Responsibility
D) Title IV - Enhanced Financial Disclosures
Q3) The control goal of ensure ______________________________ provides assurance that objects or events which were entered into the computer are in reflected correctly in their respective master data.
Q4) Control goals of operations processes include:
A) validity
B) the control environment
C) accuracy
D) security of resources
Q5) Control plans that relate to a multitude of goals and processes are called
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Chapter 8: Controlling Information Systems: Introduction to Pervasive Controls
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159 Verified Questions
159 Flashcards
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Sample Questions
Q1) ______________________________ controls restrict access to data,programs and documentation.
Q2) COBIT 5 is more procedure-based than COBIT 4.1 A)True B)False
Q3) COBIT was developed to:
A) provide guidance to managers,users,and auditors on the best practices for the management of information technology
B) identify specific control plans that should be implemented to reduce the occurrence of fraud
C) specify the components of an information system that should be installed in an e-commerce environment
D) suggest the type of information that should be made available for management decision making
Q4) The system of controls used in this text consists of the control environment,pervasive control plans,IT general controls,and business process and application control plans. A)True B)False
Page 10
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Chapter 9: Controlling Information Systems: Business
Process and Application Controls
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134 Verified Questions
134 Flashcards
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Sample Questions
Q1) A count of the number of invoices being paid by all of the customer remittances is a type of batch control total called ______________________________.
Q2) A digital signature tests whether the contents of two or more data fields bear the correct logical relationship.
A)True
B)False
Q3) Confirm input acceptance is a control that helps ensure input completeness by informing the user that the input has been accepted for processing. A)True
B)False
Q4) A variation of the limit check is the reasonableness check. A)True B)False
Q5) ______________________________ takes the form of a signature or initials on a document to indicate that the proper person has authorized the event.
Q6) ______________________________ represent a summarization of any numeric data field within the input document or record.
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Chapter 10: The Order Entrysales Oesprocess
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133 Verified Questions
133 Flashcards
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Sample Questions
Q1) If a customer refuses to accept a back order,then the sales event is terminated and the sales order is accepted.
A)True B)False
Q2) ______________________________ are sent to customers to notify them that their orders have been accepted and to inform them of the expected shipping date.
Q3) Customer credit check is a control plan that ensures that the organization protects its resources by dealing only with customers who have demonstrated an ability to satisfy their liabilities.
A)True
B)False
Q4) The concept behind ______________________________ is to cultivate customer relationships by prospecting,acquiring,servicing,and retaining customers.
Q5) In the ER diagram for OE/S,SHIPMENTS generates
Q6) The buzzword in CRM which means the grouping of customers into categories based on key characteristics is ______________________________.
Q7) In the ER diagram for OE/S,STOCK_PICK triggers
12
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Chapter 11: The Billingaccounts Receivablecash Receipts
Barcrprocess
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134 Verified Questions
134 Flashcards
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Sample Questions
Q1) ______________________________,when applied to cash receipts,is the time between the payment by a customer and the availability of funds on deposit and available for use.
Q2) In a B/AR/CR process,which of the following data stores is least likely to interact with a process called "perform billing"?
A) vendor master data
B) customer master data
C) accounts receivable master data
D) sales event data
Q3) Electronic bill presentment and payment (EBPP)systems are B2B systems that use a Web site to post customers' bills and to receive their electronic payments.
A)True
B)False
Q4) The goal for treasurers,who are responsible for managing an organization's cash resources,is to make funds available so that they can be used to acquire revenue-generating assets,be invested to earn interest,or be used to reduce debt,thus saving interest charges.
A)True
B)False
Page 13
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Chapter 12: The Purchasing Process
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140 Verified Questions
140 Flashcards
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Sample Questions
Q1) Issues related to the purchasing function,such as kickbacks,bribes,conflicts of interest,and the like are often addressed by ____.
A) job descriptions
B) corporate codes of conduct
C) computer security modules
D) vendor master files
Q2) Which of the following managers is most likely to report to the controller?
A) accounts payable department manager
B) cashier
C) purchasing department manager
D) receiving department manager
Q3) Notification that a PO has been prepared and sent to the vendor is sent to the original requester,to ______________________________,and to ______________________________.
Q4) The warehouse master data contains a record of each inventory item which is stocked in the warehouse and/or regularly ordered from a vendor.
A)True
B)False
Q5) In many organizations ______________________________ do the actual buying.
14
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Chapter 13: The Accounts Payablecash Disbursements
Apcdprocess
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Which of the following managers is most likely to report to the controller?
A) accounts payable department manager
B) cashier
C) purchasing department manager
D) receiving department manager
Q2) The typical AP/CD process would capture and record data related to the day-to-day operations of all of the following departments except:
A) shipping
B) cashier
C) receiving
D) activities for all of the above are captured and recorded by the AP/CD process.
Q3) Which of the following statements regarding e-payment technologies is true?
A) an advantage to the payer is that float is eliminated
B) the use of EDI for payments continues to decline in use
C) e-payments are settled through the ACH network,by wire transfer,or by debit or credit card
D) the cost of paying an invoice is reduced by about 50% when using e-payments
Q4) The ______________________________ data is a repository of all unpaid vendor invoices.
Page 15
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Chapter 14: The Human Resources Process Hrmanagement and
Payroll Processes
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) A job time record is used to calculate the gross amount of each employee's pay.
A)True
B)False
Q2) A(n)______________________________ system is a computer based system that captures,stores,and reports time.
Q3) The key functions of assisting managers in setting rewards for good employee performance,helping line managers provide training or take disciplinary action,and reducing employee turnover by helping workers achieve their career goals is the job position of the manager of:
A) personnel appraisal and development
B) employee and industrial relations
C) HR systems
D) personnel planning and staffing
Q4) ______________________________ reflect(s)the start and stop times on specific jobs to allow the distribution of payroll costs to jobs in process (or to other accounts).
Q5) The control plan ______________________________,entails having paychecks distributed to employees by an entity not otherwise involved in payroll processing.
Q6) The GL supervisor usually reports to the ______________________________. Page 16
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Page 17
Chapter 15: Integrated Production Processes IPP
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) ______________________________ is accumulation of the data on current inventories,sales commitments,and planned production to determine whether the production of finished goods will be sufficient to commit to additional sales orders.
Q2) JIT is often called a kanban process.
A)True
B)False
Q3) ______________________________ is the process of comparing actual information about input costs and usage to standards.
Q4) With the pull approach to manufacturing,factory machinery is arranged in ______________________________.
Q5) The process of exploding the BOM results in a(n)______________________________ requirements schedule.
Q6) Manufacturing resource planning (MRP)is an integrated decision support system for planning,executing,and controlling manufacturing operations. A)True B)False
Q7) A(n)______________________________ is a group of similar workstations.
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Chapter 16: The General Ledger and Business Reporting
Glbrprocess
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) A(n)______________________________ is an internal source document used to notify the general ledger to make an accounting entry.
Q2) In contrast to the managerial reporting process,the financial reporting process prepares all of the following financial statements except:
A) the balance sheet
B) the income statement
C) the standard costing variance report
D) the statement of owner equity
Q3) The general ledger process is concerned with preparing external financial statements,ensuring they conform to GAAP,generating Web-based forms of key financial statement and related business reporting via the Internet,and supporting the generation of both ad hoc and predetermined business reports.
A)True
B)False
Q4) ______________________________ is the process by which assurance is provided through monitoring of automated controls and business events in real-time or near real time.
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Chapter 17: Acquiring and Implementing Accounting Information Systems
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206 Verified Questions
206 Flashcards
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Sample Questions
Q1) The removal of program errors is called ______________________________.
Q2) A direct cost is one that is directly attributable to the system or the system change,such as reduced overhead costs.
A)True
B)False
Q3) The ______________________________ approach is also referred to as the phased approach.
Q4) A service bureau is a firm providing information processing services,including hardware and software,for a fee.
A)True
B)False
Q5) Users,managers,and auditors are required to participate in the systems development project.These people generally provide approvals,often called signoffs,at preestablished management control points.
A)True
B)False
Q6) A(n)______________________________ cost is one that cannot be reasonably quantified,such as productivity losses caused by low employee morale.
Page 20
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