Management Information Systems
Exam Questions
Course Introduction
Management Information Systems (MIS) explores the role of information technology in supporting, shaping, and transforming business organizations. This course examines how computer-based information systems are designed, implemented, and managed to improve decision-making, streamline operations, and provide a competitive advantage. Students will learn about the key components of MIS, such as hardware, software, databases, networks, and people, and how these elements interact to facilitate organizational goals. The course also covers topics like systems development, data management, cybersecurity, emerging technologies, and ethical concerns related to information systems in a global business environment.
Recommended Textbook Concepts in Enterprise Resource Planning 4th Edition by Ellen Monk
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8 Chapters
378 Verified Questions
378 Flashcards
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Chapter 1: Business Functions and Business Processes
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37 Flashcards
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Sample Questions
Q1) Successful business managers view their business operations from the perspective of a(n):
A)satisfied customer
B)positive cash flow
C)profitable sale
D)accurate sales forecast
Answer: A
Q2) ____________________ programs are core software used by companies to coordinate information in every area of the business.
Answer: Enterprise Resource Planning
ERP
Enterprise Resource Planning (ERP)
ERP (Enterprise Resource Planning)
Q3) The business process of Cash Flow Management is handled under the Accounting and Finance functional area of operation.
A)True
B)False
Answer: True
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Chapter 2: The Development of Enterprise Resource Planning Systems
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Sample Questions
Q1) A return on investment (ROI)is an assessment of an investment project's value,calculated by dividing the value of the project's benefits by the project's cost.
A)True
B)False
Answer: True
Q2) R/3's design incorporates ____________________,which means that R/3 designers choose the best,most efficient ways in which business processes should be handled.
Answer: best practices
Q3) Originially,in English,SAP was an acronym for ____________________. Answer: Systems Analysis and Program Development
Q4) A central-local computer arrangement is called ____________________ architecture.
Answer: client server
client/server
client-server
Q5) ____________________ states that the number of transistors on a computer chip doubles every 24 months.
Answer: Moore's Law
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Chapter 3: Marketing Information Systems and the Sales
Order Process
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Sample Questions
Q1) In the SAP ERP system,delivery means releasing the documents that the warehouse uses to pick,pack,and ship orders,rather than the traditional definition of transferring goods.
A)True
B)False
Answer: True
Q2) Returned products to a company are processed more efficiently if the customer first calls for a RMA.
A)True
B)False
Answer: True
Q3) Setting prices for customers can be very complex.SAP helps by offering a control mechanism,called ____,to determine how much to charge a given customer for a given product.
A)pricing variance
B)price fixing
C)condition technique
D)fluctuation
Answer: C
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Chapter 4: Production and Supply Chain Management Information Systems
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Sample Questions
Q1) The ____________________,shown in the accompanying figure for Fitter Snacker,is a list of the materials needed to make NRG-A and NRG-B bars.
Q2) An unexpected increase in product demand can lead to:
A)a depletion of finished goods inventories
B)a depletion of raw materials inventories
C)increased overtime and transportation expenses
D)all of the above
E)both a and b
Q3) Rough-cut planning is a common term in manufacturing for aggregate planning.
A)True
B)False
Q4) What are the three principles that production planners follow?
Q5) Make to order items are produced to fill customer's requests.
A)True
B)False
Q6) The percentage of the order that the supplier provided in the first shipment is known as the initial order lead time.
A)True
B)False
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Chapter 5: Accounting in Erp Systems
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Sample Questions
Q1) Another name for an income statement is a profit and loss statement.
A)True
B)False
Q2) What are the three cost elements for a manufactured item?
Q3) Tolerance groups make sure employees do not exceed their authority in financial transactions.
A)True
B)False
Q4) Using standard costs to accumulate manufacturing costs means that the company does not have to keep track of actual manufacturing costs.
A)True
B)False
Q5) The U.S.Congress passed the Sarbanes-Oxley Act of 2002 in response to the fraud and abuse in the Enron collapse.
A)True
B)False
Q6) An income statement shows a company's profit or loss in a period of time.
A)True
B)False
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Chapter 6: Human Resources Processes With Erp
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Sample Questions
Q1) Succession planning should be performed on every employee in the company.
A)True
B)False
Q2) ____ are skills or abilities associated with a position,while ____ are skills or abilities associated with a specific employee.
A)Qualifications; requirements
B)Requirements; qualifications
C)Duties; tasks
D)Tasks; duties
Q3) The process of determining each employee's pay is called a ____.
A)payroll run
B)weekly round-up
C)cash-out
D)remunerations session
Q4) The SAP ERP system evaluates the input data to payroll and notes any discrepancies in a(n)____.
A)payroll report
B)error log
C)discrepancy list
D)off-target list
Page 8
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Chapter 7: Process Modeling, process Improvement, and ERP Implementation
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Sample Questions
Q1) A graphical representation of the movement or flow of concrete or abstract items is a spreadsheet.
A)True
B)False
Q2) Organizational change management is a trivial part of the implementation process.
A)True
B)False
Q3) The term process mapping is often used interchangeably with flowcharting.
A)True
B)False
Q4) In value analysis,which of the following activities should be eliminated?
A)Real value
B)Business value
C)No value
D)Value add
Q5) In flowchart analysis,each activity in the process is analyzed for the value it adds to the product or service.
A)True
B)False
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Chapter 8: RFID, business Intelligence Bi, mobile
Computing, and the Cloud
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Sample Questions
Q1) In the accompanying SAP Business Intelligence (BI)Framework figure,the center section represents the analytical capabilities of BI.In SAP's framework,enterprise information management is a relatively new term that describes ____.
A)a set of tools for exploration,analysis,and presentation that can be applied to a wide range of business questions
B)data analysis tools applied to specific industries,such as financial services,manufacturing,consumer products,retail,and utilities or to functional areas,such as supply chain management,finance,human resources,IT,and service,sales,and marketing
C)business and technology functions that manage information as a corporate asset
D)the concept of developing strategic goals for the organization and then gathering data to evaluate how the organization is performing in relation to those goals
Q2) What is the advantage of using RFID technology over barcode labels and barcode readers?
Q3) The technology that is becoming an increasingly efficient tool for tracking items through a supply chain is ______________________.
Q4) Cite one advantage of using software as a service (SaaS).
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