Management Information Systems
Exam Bank
Course Introduction
Management Information Systems explores the design, implementation, and management of information systems that support organizational processes and decision-making. The course covers the strategic role of information technology in business, examines the components and types of information systems, and analyzes how data, hardware, software, networks, and people interact to enhance efficiency and competitiveness. Students will also study case studies on system integration, digital transformation, and ethical considerations, while gaining practical skills for evaluating, selecting, and utilizing information systems to solve real-world business challenges.
Recommended Textbook
Management Information Systems for the Information Age 9th Edition by Stephen Haag
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Page 2
Chapter 1: The Information Age in Which You Live: Changing the Face
of Business
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140 Verified Questions
140 Flashcards
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Sample Questions
Q1) DVD is a temporary holding space for data and software.
A)True
B)False
Answer: False
Q2) According to Porter's Five Forces Model,the rivalry among existing competitors is high when:
A)competition is more complacent in a market.
B)supplier power is high in a market.
C)buyer power is low in a market.
D)competition is fierce in a market.
Answer: D
Q3) _____ refers to the physical devices that make up a computer.
A)Hardware
B)Software
C)Data
D)Information
Answer: A
Q4) The _____ attribute of information addresses the credibility of information.
Answer: validity
Explanation: Validity addresses the credibility of information.
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Chapter 2: Major Business Initiatives: Gaining Competitive Advantage With
It
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Sample Questions
Q1) Promotion,PR,and People are considered to be the three pillars of sustainability. A)True
B)False Answer: False
Q2) ERP systems are expected to improve both back-office and front-office functions simultaneously.
A)True
B)False Answer: True
Q3) Games where thousands or millions of people play and interact in a robust virtual world are known as ____.
A)social networking
B)social shopping
C)MMORPGs
D)multi-player gaming
Answer: C
Q4) Social media is fueled by _____ technologies. Answer: Web 20
Explanation: Social media is fueled by Web 2.0 technologies.
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Chapter 3: Databases and Data Warehouses: Supporting the
Analytics-Driven Organization
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120 Verified Questions
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Sample Questions
Q1) _____ is a standardized fourth-generation query language found in most DBMSs.
Answer: Structured query language (SQL
Explanation: Structured query language (SQL)is a standardized fourth-generation query language found in most DBMSs.
Q2) Databases and DBMSs are the technology tools that directly support OLAP.
A)True
B)False
Answer: False
Q3) If the file containing your student information appears in two different places with two different birth dates,your data would not be considered ____.
A)legitimate
B)valid
C)clean
D)acceptable
Answer: C
Q4) Data warehouses do not support transaction processing.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Analytics, Decision Support, and Artificial Intelligence: Brain-Power for Your Business
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Sample Questions
Q1) A(n)_____ is a software agent that incorporates artificial intelligence capabilities such as learning and reasoning.
Q2) In a(n)_____ decision,there may be several "right" answers,and there is no precise way to get a right answer.
A)recurring
B)ad hoc
C)nonstructured
D)structured
Q3) A decision support system (DSS)is a highly flexible and interactive IT system that is designed to support decision making when the problem is not structured.
A)True
B)False
Q4) _____ is a mathematical method of handling imprecise or subjective information.
Q5) Regression is solely executed using regression analysis.
A)True
B)False
Q6) Diagnostic problems correspond to the choice phase of decision making.
A)True
B)False
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Chapter 5: Electronic Commerce: Strategies for the New Economy
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Sample Questions
Q1) Which of the following is a count of the number of people who visit one site,click on an ad,and are then taken to the site of the advertiser?
A)Conversion rate
B)Click-through
C)Marketing hits
D)Viral speed
Q2) _____ is a count of the number of people who visit one site,click on an ad,and are taken to the site of the advertiser.
Q3) Encryption scrambles the contents of a file so that no unauthorized person can read it.
A)True
B)False
Q4) _____ e-commerce refers to the electronic commerce activities performed between a government and its citizens or consumers.
Q5) _____ materials are materials that are used during production in a manufacturing company or are placed on the shelf for sale in a retail environment.
Q6) _____ is used primarily in B2B to pay for purchases.
Q7) A(n)_____ is a formal business plan that outlines key business issues.
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Chapter 6: Systems Development: Phases, Tools, and Techniques
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Sample Questions
Q1) _____ methodology,a form of XP,aims for customer satisfaction through early and continuous delivery of useful software components.
Q2) Online training is excellent when employees need one-on-one time with a trainer.
A)True
B)False
Q3) Outsourcing increases the technical know-how for future innovation.
A)True
B)False
Q4) When you're developing a system just for yourself,you don't need to document how it works.
A)True
B)False
Q5) Which of the following methodologies emphasizes extensive user involvement in the rapid and evolutionary construction of working prototypes?
A)SDLC
B)Waterfall modeling
C)Project scoping
D)Rapid application development (RAD)
Q6) _____ programming methodology breaks a project into tiny phases.
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Chapter 7: Infrastructure, Cloud Computing, Metrics, and
Business Continuity Planning: Building and Sustaining the
Dynamic Enterprise
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Sample Questions
Q1) Genesis Technologies has adopted an SOA approach to systems development.A new "disruptive" technology,Senstor,has recently been launched in the market which promises to provide significant benefits to software companies that focus on collaborative process.In such a scenario,how is Genesis Technologies most likely to react?
A)It will delay the decision making process with regard to the adoption of the new technology.
B)It will continue to use its existing systems instead of trying out the new technology.
C)It will use its resources efficiently to adapt itself to the new technology.
D)It will maintain static processes and technologies which have proven to be beneficial in the past.
Q2) Accuracy,an infrastructure-centric metric,is usually measured inversely as ____.
A)error rate
B)downtime
C)throughput
D)abandon rate
Q3) Business continuity planning starts with an organization's ____,which informs one of the relative importance of resources,processes,systems,and other organizational assets.
Page 9
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Chapter 8: Protecting People and Information: Threats and Safeguards
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Sample Questions
Q1) Claytons and Sons,a finance firm in Manhattan,has a large number of employees who handle huge amounts of online transactions everyday.The management feels that it is crucial to monitor their online activities.Which of the following can the company use for this purpose?
A)Snoopware
B)Sneakware
C)Spyware
D)Stealthware
Q2) Log analysis is a monitoring tool that keeps track of logons,deletions,and so forth.
A)True
B)False
Q3) A(n)_____ is a hardware device that captures keystrokes on their journey from the keyboard to the motherboard.
Q4) _____ refers to the right to be left alone when one wants to be,to have control over one's own personal possessions,and not to be observed without one's consent.
Q5) _____ refers to the legal protection afforded to the expression of an idea,such as a song,video game,and some types of proprietary documents.
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Chapter 9: Emerging Trends and Technologies: Business,
People, and Technology
Tomorrow
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Sample Questions
Q1) Which of the following captures and utilizes real body characteristics,such as breadth,voice,height,and weight to interact with a computer system?
A)F2b2C
B)RFID
C)Physiological interfaces
D)Multi-state computing
Q2) Which of the following is true of Web 2.0?
A)It creates,captures,and displays images in three-dimensional form.
B)It adds the sense of touch to an environment that previously had only textual elements.
C)It views the physical world with computer-generated layers of information added to it. D)It focuses on dynamic and customized information feeds.
Q3) The great _____ refers to the fact that the world is being marked by "have's" and "have not's" with respect to technology.
Q4) One of the single greatest drawbacks to technological advances is ____.The best chip manufacturers can do is to make circuit elements with a width of 130 nanometers,which ultimately limits the chip's speed and capacity.
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Chapter 10: Computer Hardware and Software
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Sample Questions
Q1) A _____ digit is the smallest unit of information that your computer can process.
Q2) The physical devices that make up a computer are known as hardware.
A)True
B)False
Q3) The CPU and RAM make up the real brains of a computer.
A)True
B)False
Q4) A smartphone is a _____ with additional features such as a camera;Internet connectivity;note taking capabilities;GPS capabilities;and digital music and video players.
Q5) What type of transmission does WiFi use?
A)Infrared light
B)Radio waves
C)Ultraviolet waves
D)Laser light
Q6) _____ is any computer-based tool that people use to work with information and support the information and information-processing needs of an organization.
Q7) Storage devices are tools you use to store _____ for use at a later time.
Page 12
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Chapter 11: The World Wide Web and the Internet
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Sample Questions
Q1) A Wiki prohibits visitors from eliminating content on a Web site.
A)True
B)False
Q2) The Web site of an Australian technology company has the following URL: http:// www.GenYTech.com.au.What does the last two-character extension (au)indicate?
A)The country location of the site
B)The nature of the company
C)The core business of the company
D)The security level of the Web site
Q3) What are TCP/IP and ftp?
A)Information protocols
B)Communication protocols
C)Mail servers
D)Network service providers
Q4) _____ are computers that provide information and services on the Internet.
Q5) There are _____ main types of server computers on the Internet.
A)four
B)five
C)two
D)six
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Chapter 12: Designing Databases and Entity-Relationship
Diagramming
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Sample Questions
Q1) Removing _____ relationships is the most difficult aspect when designing the appropriate structure of a relational database.
Q2) An intersection relation will have a _____ primary key that consists of the primary key fields from the two intersecting relations.
Q3) Which of the following denotes a relationship between entity classes in an E-R diagram?
A)Dotted line
B)Curved line
C)Arrow
D)Circle
Q4) A supplier is an example of a(n)____.
A)relational database
B)entity class
C)foreign key
D)Business rule
Q5) A(n)_____ helps you specify the logical organization for a database and access and use the information within the database.
Page 14
Q6) Within an entity-relationship diagram,O is used to denote a zero or ____.
Q7) Normalization involves removing all repeating groups or _____ relationships.
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Chapter 13: Decision Analysis With Spreadsheet Software
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117 Flashcards
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Sample Questions
Q1) Conditional formatting from a list can be removed only from selected cells.
A)True
B)False
Q2) A list containing customer and customer purchase information has the following columns: customer name,location (of the customer,i.e. ,North,South,East,and West),customer income,customer age,and mode of payment during last purchase (cash or card).A pivot table is created dividing the customers based on their location.Which of the following would result in the creation of a three-dimensional pivot table?
A)Adding the age field to "Column Labels"
B)Adding the age field to the "Values" field
C)Adding customer income field to "Report Filter"
D)Adding customer id to the "Values" field
Q3) Which of the following is a characteristic that a list must possess?
A)Each row must have only one type of information.
B)The first column in the list must contain the labels or column headings.
C)The list must not contain any blank columns.
D)The list must be bordered on all four sides by blank rows and blank columns.
Q4) A(n)_____ takes the most steps to create,but yields highly valuable summary information.
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Chapter 14: Network Basics
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Sample Questions
Q1) Which of the following is true of home networks and network components?
A)They do not require a switch.
B)They require at least two routers.
C)They have both a router and a switch.
D)They require a router only if they are wireless.
Q2) Which type of network covers a large geographic distance,such as a state,a country,or even the entire world?
A)WAN
B)MAN
C)VPN
D)LAN
Q3) Which type of high-speed Internet connection works in a fashion similar to dial-up modems but allows you to use the telephone at the same time you are using the Internet?
A)Cable modem
B)Satellite modem
C)DSL
D)T1 or DS3 lines
Q4) A network that covers a contiguous geographic area is called a ____.
Q5) A _____ transmits information over a closed,connected path.
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Chapter 15: Building a Web Page With Html
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) To create a numbered list,you use three HTML tags: ____,____,and ____.
Q2) If you want to place a solid line in your Web site,what tag would you use?
A)<line>
B)<li>
C)<hr> D)<ruler>
Q3) If you start a heading tag with <h1> and then don't provide an ending </h1> tag:
A)the title of your Web site will be large and bold.
B)the body of your Web site will be small and in italics.
C)your entire Web site content will be very small and in italics.
D)your entire Web site content will be very large and bolded.
Q4) If you want nine blank lines,you must insert the <br> tag nine times.
A)True
B)False
Q5) <h1> starts the formatting for the smallest size of heading.
A)True
B)False
Q6) To size an image,you insert the _____ and _____ parameters into the image tag.
Q7) The default placement for an image is ____.
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Chapter 16: Object-Oriented Technologies
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Sample Questions
Q1) Fredrick who works for a telecom company,is building a customer feedback system.In the system,there is one class which represents customers,another which represents customer service representatives,and a third class that represents technical support executives.Objects from each of these classes interact with each other in order to resolve problems and queries.Which of the following enables this interaction?
A)Information
B)Messages
C)Procedures
D)Data
Q2) _____ is a fundamental principle of object-oriented technologies and means "to have many forms."
A)Polymorphism
B)Encapsulation
C)Inheritance
D)Encryption
Q3) Specific information and procedures apply to all subclasses.
A)True
B)False
Q4) Java and C++ are types of ____.
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Chapter 17: Computer Crime and Digital Forensics
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Sample Questions
Q1) The early computer viruses depended on people exchanging infected storage media like disks.
A)True
B)False
Q2) Which of the following is the second stage of the collection phase of a digital forensics investigation?
A)Creating a forensic image copy
B)Analyzing findings
C)Getting access to information
D)Using software tools to recover data
Q3) _____ refer to knowledgeable computer users who use their knowledge to invade other people's computers.
A)Zombies
B)Routers
C)Hackers
D)Drones
Q4) Stuxnet was the first worm to attack a nuclear plant.
A)True
B)False
Q5) The thrill-seeker hackers used to be called _____ hackers.
Page 19
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Chapter 18: Building an E-Portfolio
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Sample Questions
Q1) The bottom of each Web page should contain a(n)_____ and the date the page was last updated.
Q2) Which of the following is a way to recruit through a hidden market?
A)Posting on a social networking site
B)Advertising in a job site
C)Receiving an employee recommendation
D)Placing an ad in an e-journal
Q3) In a résumé,contact information must be correct,complete,and ____.
Q4) An e-portfolio and the World Wide Web make it possible to have access to examples of one's work anytime.
A)True
B)False
Q5) Which of the following should be undertaken while creating e-résumés using keywords and key phrases?
A)Formulate statements by minimizing the use of keyword phrases
B)Avoid creating skill headings using keywords or keyword phrases
C)Select 35 to 45 keywords to create a keyword section for the top of an e-résumé
D)Display skills categories in a single paragraph and avoid prioritizing them
Q6) _____ sites,such as sequence and hierarchical,are the simplest to navigate.
Page 20
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Chapter 19: Implementing a Database With Microsoft Access
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Sample Questions
Q1) Before you can enter information into a database system,you must first create the structure of the database by creating its data dictionary and then define the correct structure of the database.
A)True
B)False
Q2) There are a specific set of tasks that need to be completed when building a business report.Which of these is not a part of the first three tasks?
A)Choose tables and/or queries
B)Edit relationships
C)Choose fields
D)Click on Create and Report Wizard
Q3) What is the name of Microsoft's database management system software?
A)Approach
B)Paradox
C)dBase
D)Access
Q4) When entering information into an Access table where referential integrity has been violated,Access displays a(n)_____ alert and does not allow you to continue.
Page 21
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Chapter 20: Careers in Business
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Sample Questions
Q1) Which type of manager recruits,trains,and enables subordinates to identify and exploit revenue opportunities with business partners?
A)Project manager
B)Human resources manager
C)Entrepreneur
D)Business development manager
Q2) Many marketing professionals use _____ software,for the development of "copy" material that will eventually become some form of paper-based advertisement such as a flyer or an insert in a newspaper.
Q3) A supply chain manager serves as a link between management and employees.
A)True
B)False
Q4) What type of IT system is used by managers to analyze natural resources?
A)Geographical information systems
B)Enterprise resource planning
C)Database management
D)Internet and Web portals
Q5) As a marketing ____,you would be expected to manage and direct all marketing and advertising campaigns.
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Chapter 21: Building Web Sites With Front-page
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Sample Questions
Q1) Which of the following features of FrontPage means that you can rearrange toolbars,lengthen them,shorten them,dock them at any side of the window,or let them float anywhere on the screen?
A)Customizable toolbars
B)Transferable toolbars
C)Dockable toolbars
D)Standard toolbars
Q2) Which of the following FrontPage wizards can be used to for gathering files and documents for a Web site?
A)Discussion Web Wizard
B)Corporate Presence Web Wizard
C)Import Web Wizard
D)Data Interface Wizard
Q3) Once the Task Pane has been undocked,it turns into a free-floating window which can be dragged and docked to any edge of the screen.
A)True
B)False
Q4) In FrontPage,the _____ template is used for creating the structure of a Web site but nothing more.
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Chapter 22: Programming in Excel With VBA
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Sample Questions
Q1) The macro recorder can only produce _____ procedures.
Q2) Which of the following keys will you press to activate the VBE when Excel is active?
A)Ctrl+F9
B)Ctrl+V
C)Alt+F11
D)Alt+V
Q3) Variable-length strings theoretically can hold as many as 2 billion characters.
A)True
B)False
Q4) Units of VBA code are called ____.
Q5) In VBA,which of the following logical operators performs the function of conjunction on two expressions?
A)And
B)Eqv
C)XoR
D)Imp
Q6) _____ is a type of code which consists of one or more statements that you provide to VBA.
Q7) A(n)_____ is a VBA macro that returns a single value.
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