Management Information Systems
Chapter Exam Questions
Course Introduction
Management Information Systems (MIS) is a foundational course that explores the strategic role of information technology in modern organizations. Students will learn how businesses leverage computer-based systems to enhance operational efficiency, support decision-making processes, and gain a competitive advantage in the marketplace. The course covers essential topics such as database management, systems analysis and design, enterprise resource planning, and the ethical and security issues related to information systems. Through real-world case studies and practical assignments, students gain insight into how MIS integrates people, processes, and technology to achieve organizational goals.
Recommended Textbook
Business Data Communications and Networking 11th Edition by Jerry FitzGerald
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Chapter 1: Introduction to Data Communications
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Sample Questions
Q1) A(n)_____________ is a company that provides a wide range of standardized information services,in the same manner that electric companies provide electricity.
A) file server
B) host
C) information utility
D) RBOC
E) IXC
Answer: C
Q2) The Telecommunications Act of 1996 now permits the RBOCs to provide long distance outside the region in which they provide local telephone services.
A)True
B)False
Answer: True
Q3) What is the purpose of a data and network communication standard? Give five examples of various standards and describe what that standard is (e.g.,RS 232,HTTP,etc.)
Answer: NO Answer
Q4) How are Internet standards developed?What is a defacto standard.
Answer: NO Answer
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Chapter 2: Application Layer
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Sample Questions
Q1) A(n)_________-tiered architecture uses only two sets of computers:one set of clients and one set of servers.
A) one
B) two
C) three
D) five
E) n
Answer: B
Q2) In a host-based system with a mainframe,upgrades to the host are
A) Small
B) Cheap
C) Lumpy
D) Never going to happen
E) Always performed annually
Answer: C
Q3) The standard protocol for communication between a Web browser and a Web server is the web protocol.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Physical Layer
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Sample Questions
Q1) ASCII is the least popular code for data communications.
A)True
B)False
Answer: False
Q2) ____________ is a modulation technique that combines two different amplitude combinations with eight different phase combinations modulation to send four bits per symbol.
A) quadrature amplitude modulation
B) time division multiplexing
C) synchronous digital line control
D) pulse code modulation
E) baseband signaling
Answer: A
Q3) With respect to converting digital data into analog signals,AM stands for:
A) Asynchronous Manchester
B) Analog Multimode
C) Amplitude Modulation
D) Anomaly Multiplexing
E) Analytical Mosaic
Answer: C
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Chapter 4: Data Link Layer
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Sample Questions
Q1) __________can obliterate a group of bits,causing a burst error.
A) Cross-talk
B) Attenuation
C) Impulse noise
D) Intermodulation noise
E) White noise
Q2) Which of the following is not a controlled access method of media access control?
A) Token passing
B) CSMA/CD
C) polling
D) roll call polling
E) hub polling
Q3) Controlled access MAC approaches work better in a large network with high usage.
A)True
B)False
Q4) In data transmission,data errors are uniformly distributed in time.
A)True
B)False
Q5) What is transparency?
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Chapter 5: Network and Transport Layers
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Sample Questions
Q1) Suppose a client computer wants to access a web page on a web server.Assume that it knows all of the IP addresses and data link layer addresses in the network,except those for the web server itself.Describe how the client would obtain the IP address for the web server.
Q2) A routing protocol used inside an autonomous system is called an exterior routing protocol.
A)True
B)False
Q3) Quality of Service routing is a special type of connection-oriented routing in which different connections are assigned different priorities.
A)True
B)False
Q4) A TCP connection is established in the ___________ routing method.
A) asynchronous
B) connection-oriented
C) frequency division
D) application net
E) connectionless
Q5) Compare and contrast the three types of addresses used in a network.
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Chapter 6: Wired and Wireless LANs
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Sample Questions
Q1) Which of the following is not determined by a site survey?
A) feasibility of the desired coverage
B) potential sources of interference
C) the security of the WLAN
D) estimated number of access points needed to provide coverage
E) current locations of the wired network into which the WLAN will connect.
Q2) Which of the following is not a basic LAN component?
A) client
B) PAD
C) server
D) network interface card
E) network operating system
Q3) Given a specific description of an Ethernet type,be prepared to answer questions regarding its speed,type of transmission and physical structure,e.g.,100BaseT,etc.
Q4) Give five types of dedicated servers.
Q5) Compare a switched Ethernet to a wireless Ethernet.What are four essential differences between these two approaches to building a LAN?Give three reasons why a switched Ethernet is preferable to wireless.Three reasons why wireless might be preferred to switched?
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Chapter 7: Backbone Networks
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Sample Questions
Q1) Even though the access layer isn't part of the backbone,why is it important to the backbone?
Q2) Routers:
A) require more management than switches
B) are not susceptible to time delays
C) use data link layer addresses to move packets that leave the subnet
D) require only a few set of TCP/IP addresses
E) don't need much time to establish separate subnet addresses for each LAN
Q3) Which of the following devices is the most complex?
A) Gateway
B) Router
C) Layer 3 switches
D) Switch
E) Hub
Q4) The cable to connect BNs is usually twisted pair.
A)True
B)False
Q5) What are six actions that you might undertake as a network manager to improve backbone performance?
Q6) What are the main benefits of Virtual LANs?
Page 9
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Chapter 8: Wide Area Networks
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Sample Questions
Q1) An OC-1 circuit provides a data rate of 155 Mbps.
A)True
B)False
Q2) A ___________ is/are devices that permit a user to connect to a digital T-carrier service.
A) modem
B) codec
C) CSU/DSU
D) NIC
E) ATM
Q3) __________ is a term that refers to the speed in converting input packets to output packets.
A) Transfer mode
B) Latency
C) Burstiness
D) Cell relay
E) Frame relay
Q4) One type of ISDN is BRI (basic rate interface).
A)True
B)False
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Chapter 9: The Internet
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Sample Questions
Q1) A(n)___________ contains a series of cable modems/multiplexers and converts the data from cable modem protocols into protocols needed for Internet traffic,before passing them to a router connected to an ISP POP.
A) Internet steering system
B) optical-electrical converter
C) WAP proxy
D) cable modem termination system
E) fixed wireless system
Q2) CA*Net3 was developed by a Canadian organization known as:
A) IETF
B) ARDNOC
C) ADSL
D) RFC
E) UCAID
Q3) Which of the following groups developed the Canadian next generation Internet?
A) MCI WorldCom
B) ARDNOC
C) UCAID
D) Yipes
E) NSF
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Chapter 10: Network Security
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Sample Questions
Q1) DES:
A) is maintained by ISO
B) refers to Date Electronic Security
C) is a commonly used symmetric encryption algorithm that was developed in the mid-1970s
D) was developed by a joint effort that included Microsoft E) is an asymmetric algorithm
Q2) Corrective controls reveal or discover unwanted events.
A)True
B)False
Q3) The rise of the Internet has increased significantly the potential vulnerability of an organization's assets.
A)True
B)False
Q4) The most common authentication protocol used today is Kerberos.
A)True
B)False
Q5) Researchers estimate that only one or two new viruses are developed every week.
A)True
B)False
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Chapter 11: Network Design
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Sample Questions
Q1) Today,the most expensive part of the network is the hardware.
A)True
B)False
Q2) When devices operate as fast as the circuits they connect and add virtually no delays,we say that the device operates at _______________.
A) network speed
B) wire speed
C) content speed
D) balancing speed
E) none of the above
Q3) _________ are standard devices,such as switches and routers,that have small onboard computers to monitor traffic flows through the device as well as the status of the device and other devices connected to it.
A) Unmanaged devices
B) Managed devices
C) MIB
D) Application hardware
E) SNMP
Q4) Describe the RFP process in detail.
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Chapter 12: Network Management
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Sample Questions
Q1) ___________ is when network managers deal with network breakdowns and immediate problems,instead of performing tasks according to a well laid out plan.
A) Panicking
B) Multiplexing
C) Multitasking
D) Firefighting
E) Fireflying
Q2) Network managers manage the configuration management of their networks as one of their key tasks.
A)True
B)False
Q3) Mean Time Between Failures is a statistic that is used to track device reliability.
A)True
B)False
Q4) Why is user training so important?
Q5) What can be done to improve performance on networks?
Q6) What is the "total cost of ownership?"
Q7) List and describe 5 steps a network manager might use to reduce costs.
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