Management Fundamentals
Midterm Exam
Course Introduction
Management Fundamentals introduces students to the core principles and practices essential to effective organizational management. The course covers the foundational functions of management, including planning, organizing, leading, and controlling, while emphasizing decision-making, problem-solving, and ethical considerations in a dynamic business environment. Students will explore managerial roles, leadership styles, and effective communication strategies to better understand how managers contribute to achieving organizational goals. Through case studies, discussions, and real-world examples, this course equips students with the skills and knowledge necessary for success in managerial positions across various industries.
Recommended Textbook
Management 14th Global Edition by Stephen P.
Robbins
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18 Chapters
2240 Verified Questions
2240 Flashcards
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Page 2
Chapter 1: Managers and You in the Workplace
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117 Verified Questions
117 Flashcards
Source URL: https://quizplus.com/quiz/27921
Sample Questions
Q1) Time should be considered a(n) ________ resource.
A) abundant
B) diminishing
C) limited
D) renewable Answer: C
Q2) ________ skills involve the ability to work well with other people, both individually and in a group.
A) Technical
B) Assessment
C) Planning
D) Interpersonal Answer: D
Q3) A manager's job is all about personal achievement.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Decision Making
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125 Verified Questions
125 Flashcards
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Sample Questions
Q1) Which of the following statements is true concerning problem identification?
A) Problems are generally obvious.
B) A symptom and a problem are one and the same.
C) Generally, what is a problem for one manager is a problem for all other managers.
D) Effectively identifying problems is not easy.
Answer: D
Q2) Gilda has an idea that would streamline operations, reduce costs, and increase profits. Her idea requires the cooperation of several departments, some of which have demonstrated a resistance to change. By considering the context in which the changes must happen and the people in her organization, Gilda is using ________.
A) evidence-based management
B) bounded rationality
C) intuition
D) positive employee relations
Answer: A
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Chapter 3: Globalmanagement
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119 Verified Questions
119 Flashcards
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Sample Questions
Q1) A ________ economy is one in which resources are primarily owned and controlled by the private sector.
A) free market
B) planned
C) command
D) democratic
Answer: A
Q2) One advantage of NAFTA has been ________.
A) less illegal immigration into the U.S.
B) lower unemployment in the U.S.
C) a higher standard of living in Mexico
D) lower costs for consumers in the United States
Answer: C
Q3) The purpose of the OECD is ________.
A) to settle disputes arising from trade between developed and third-world countries
B) to help member countries achieve sustainable economic growth
C) to raise the standard of living in South American countries
D) to control interest rates and inflation in member countries
Answer: B
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Page 5
Chapter 4: Valuing a Diverse Workforce
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) Most babies born in the United States recently are whites of European descent.
A)True
B)False
Q2) Explain the concept of the "glass ceiling" in workplaces. What practices have aided in the creation of the "glass ceiling"?
Q3) Which one of the following diversity factors has been called the "last acceptable bias"?
A) sexual orientation
B) gender identity
C) religious belief
D) ethnic origin
Q4) How is workplace diversity beneficial to organizations from an ethical perspective?
Q5) Jack and Jill are discussing the new hire in their department: her hair color, skin tone, manner of dress, and accent. Jack and Jill are focusing on ________.
A) surface level diversity
B) deep-level diversity
C) stereotypes
D) biases
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Page 6
Chapter 5: Socially Conscious Management
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) Managers who consider the impact of their organization on the natural environment are said to be practicing ________.
A) value-based management
B) ethics-based management
C) socially responsible management
D) green management
Q2) John is offered an attractive incentive to steal sensitive information about his company's wealthy investment customers. Which one of the following statements best reflects John's thoughts if he is at the preconventional level of moral development?
A) If I do go through with the act, I will be letting down my manager and coworkers badly. B) My job is to protect the information that this company deals in and I should not violate my duties.
C) I am liable to be criminally prosecuted for my involvement in stealing the information. D) Going through with this act would be highly unfair not just to the client, but also to my employers.
Q3) What is the UN Global Compact? What are the 10 principles outlined in it?
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Chapter 6: Managing Change
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142 Verified Questions
142 Flashcards
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Sample Questions
Q1) A ________ helps employees whose personal lives suffer from a lack of planning to sort out their priorities.
A) time management program
B) wellness program
C) life insurance program
D) health and wellness program
Q2) When supermarkets and other retailers use scanners that provide instant inventory information, they are adopting ________ changes.
A) technological
B) people
C) efficiency
D) structural
Q3) Earnest's team works well when given "big picture" goals and allowed to develop ideas without detailed explanations or guidance. This would indicate Earnest's team is
A) tolerant of conflict
B) an open-system focus team
C) tolerant of risk
D) accepting of ambiguity
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Page 8
Chapter 7: Constraints Onmanagers
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) Workplace spirituality has become important in the contemporary workplace because it ________.
A) increases organizational efficiency
B) boosts company profits
C) gives employees a sense of purpose
D) brings religion into business
Q2) Organizational ________ typically contain narratives about significant events or people in the organization.
A) stories
B) rituals
C) language
D) material artifacts
Q3) Suppose the government of Abolonia imposed a national sales tax on its citizens that reduced their disposable income. Which component of the external environment would this affect?
A) global
B) cultural
C) demographic
D) economic
Q4) Describe the characteristics of an innovative organizational culture.
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Chapter 8: Planning and Goal-Setting
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) A manager's analysis of the external environment can be improved by ________, which involves screening information to detect emerging trends.
A) environmental scanning
B) environmental activism
C) critical path analysis
D) social screening
Q2) Which is the first step managers should follow in goal setting?
A) evaluating available resources
B) determining goals individually or with input from others
C) writing down goals and communicating them to all who need to know
D) reviewing the organization's mission
Q3) Planning provides direction to managers and non-managers alike.
A)True
B)False
Q4) Which one of the following is the best indicator of an organization's real goals?
A) organizational members' actions
B) mission statement
C) annual reports
D) stock valuation
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Chapter 9: Strategic Planning
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131 Verified Questions
131 Flashcards
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Sample Questions
Q1) Evaluating an organization's intangible assets is part of conducting an internal analysis in the strategic management process.
A)True
B)False
Q2) Discuss the corporate portfolio matrix and the Boston Consulting Group (BCG) matrix.
Q3) In ________ integration, the organization becomes its own supplier so it can control its inputs.
A) concentrated
B) backward vertical
C) forward vertical
D) horizontal
Q4) List and discuss the three levels of strategy that a large organization must develop.
Q5) When a firm integrates backward, it becomes its own distributor.
A)True
B)False
Q6) Identify the six steps in the strategic management process and briefly explain what happens in each step.
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Chapter 10: Fostering Entrepreneurship
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Karl and his top managers set goals for the organization, then each department sets supporting goals with their employees, who then set their personal performance goals. These non-managerial employees are allowed to pursue their goals, within certain guidelines, using their best judgement, knowledge, and skills. These employees are
A) called delegates
B) fully empowered
C) being taken advantage of D) knowledge workers
Q2) The minimum number of partners in a general partnership is three: two general partners and at least one limited partner.
A)True
B)False
Q3) By the time the new company has grown to the point that the founder can no longer make all the decisions, s/he is typically glad to hand off some of that responsibility.
A)True
B)False
Q4) Explain the differences between an entrepreneurial venture and a small business.
Q5) How can downturns be managed successfully?
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Chapter 11: Organization Design
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121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/27931
Sample Questions
Q1) The building of a bridge would be a type of ________.
A) unit production
B) mass production
C) process production
D) flow production
Q2) The process of grouping jobs together is known as ________.
A) departmentalization
B) centralization
C) formalization
D) organizational design
Q3) Ben operates a farmer's market. Every year he offers the same vegetables to the same customers and faces the same rivalry from other truck farmers. A(n) ________ would best fit Ben's situation.
A) formalized design
B) mechanistic design
C) centralized design
D) organic design
Q4) List and discuss the four contingency variables that should be considered while designing an appropriate organizational structure.
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Chapter 12: Organizing Around Teams
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130 Verified Questions
130 Flashcards
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Sample Questions
Q1) Status can be a significant motivator with behavioral consequences when individuals and others perceive the individual's status similarly.
A)True
B)False
Q2) She was the matriarch of the department, the most senior employee. She always sat immediately to the right of the manager in all department meetings. No one dared take her chair. That chair was a symbol of her ________.
A) importance
B) age
C) status
D) seniority
Q3) Which one of the following is true about group decision making?
A) Groups tend to foster equal participation in decision making.
B) The pressure to conform is low when working in groups.
C) Groups take more time to arrive at a decision.
D) Groups usually make decisions based on incomplete information.
Q4) Task groups are permanent teams that take on special projects.
A)True
B)False
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Chapter 13: Human Resourcemanagement
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) Which one of the following is a type of general training provided by organizations?
A) customer service
B) basic life-work skills
C) managing change
D) customer education
Q2) What can managers do to manage downsizing?
Q3) Which one of the following is true of written tests as a selection tool?
A) They are not very popular anymore.
B) They are relatively good predictors for supervisory positions.
C) They cannot predict job performance.
D) They are almost universally used.
Q4) Which of the following is a trend that will affect HRM practices in the future?
A) Asians will represent 24% of the workforce.
B) Working women will represent a shrinking segment of the workforce.
C) Baby boomers will represent the largest segment of the workforce.
D) Hispanics are the fastest-growing segment of the workforce.
Q5) Discuss the various traditional and technology-based training methods that managers use to improve employee skill sets.
Q6) Discuss the two purposes of human resource planning.
Page 15
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Chapter 14: Interpersonal and Organizational Communication
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Downward communication is communication that flows from a manager to employees.
A)True
B)False
Q2) Jon is the manager of the Finance department. He has to inform the employees in the department about the introduction of a new analytical software and the resultant changes in procedures. Which one of the following types of communication does he use?
A) upward
B) downward
C) lateral
D) diagonal
Q3) An organization's grapevine works as ________.
A) a method for managers to communicate official policy
B) a method for management to control the dissemination of information
C) both a formal and an informal communication method
D) a filter and a feedback mechanism for managers and employees
Q4) Because of the heavy use of electronic communication methods, speaking skills have become less important.
Page 16
A)True
B)False
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Chapter 15: Organizational Behavior
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138 Verified Questions
138 Flashcards
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Sample Questions
Q1) The component of attitude that includes beliefs and opinions is the ________ component.
A) cognitive
B) behavioral
C) affective
D) mental
Q2) ________ theory explains how we judge people differently depending on what meaning we ascribe to a given behavior.
A) Perception
B) Behavior
C) Attribution
D) Stereotype
Q3) Eliminating any reinforcement that's maintaining an undesirable behavior is called
A) elimination
B) extinction
C) punishment
D) extraction
Q4) What is organizational behavior? How can the study of organizational behavior help managers?
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Chapter 16: Leadership
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132 Verified Questions
132 Flashcards
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Sample Questions
Q1) Which one of the following would likely be a responsibility of a team leader?
A) Assign tasks to team members and monitor their performance.
B) Select members for the team.
C) Manage the team's external boundaries.
D) Define the direction for the team and set goals for their performance.
Q2) Transactional and transformational leadership are opposing approaches to getting things done.
A)True
B)False
Q3) Fiedler would expect that the best leadership style was a function of ________.
A) leader-member relations, task structure, and position power
B) formal authority, production orientation, and consideration
C) chain of command, relationships, and power
D) situation, personality of leader, and readiness of employees
Q4) Credibility is the degree to which followers perceive someone as honest, competent, and able to inspire.
A)True
B)False
Q5) Compare and contrast charismatic and authentic leadership.
Q6) In a short essay, contrast the three major behavior studies on leadership.
Page 18
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Chapter 17: Motivating Employees
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124 Verified Questions
124 Flashcards
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Sample Questions
Q1) Which one of the following actions accurately reflects the reinforcement theory of motivation?
A) A company's policy of cutting a day's pay if an employee reports to work later than 10.30 A.M.
B) A company's policy of giving its sales staff cash coupons for exceeding their daily targets.
C) A company initiating a process of job redesign to engage its employees better.
D) A company setting specific and difficult goals and ensuring that employees accept them.
Q2) Goal-setting theory says that ________.
A) goals should be loosely defined and moderately challenging to maximize motivation
B) a generalized goal of "do your best" is likely to be most effective in ensuring high performance
C) difficult goals, when accepted, result in higher performance than do easy goals
D) to be effective, goals set should be easily achievable for the top performers
Q3) What does goal-setting theory tell us?
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19
Chapter 18: Controlling Activities and Operations
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125 Flashcards
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Sample Questions
Q1) Corporate governance ________.
A) refers to executive governance practices in companies
B) is a system used to govern a corporation so that the interests of corporate owners are protected
C) is a term that refers to legal agreements made between two or more partner firms
D) refers to the compliance of the company to applicable laws and regulations
Q2) What do you think are the benefits of benchmarking? Provide examples of benchmarking practices.
Q3) Disciplinary action is helpful to the organization because ________.
A) employees know what to do to correct their undesirable behavior
B) disciplined employees are less likely to leave the organization
C) the manager will monitor the disciplined employee more closely
D) after the first rule violation, problem employees are eliminated from the organization.
Q4) Embezzlement and fraudulent filing of expenses are examples of employee theft.
A)True
B)False
Q5) In a short essay, define corporate governance and describe some of the current trends in this area.
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