Management Fundamentals Exam Review
Course Introduction
Management Fundamentals introduces students to the core principles and practices of modern management, emphasizing the roles and responsibilities of managers within diverse organizational environments. The course explores key functions such as planning, organizing, leading, and controlling, while addressing topics like decision-making, strategic management, motivation, communication, and team dynamics. By integrating theoretical frameworks with practical applications, students gain essential skills to analyze management challenges, develop leadership capabilities, and adapt to dynamic business contexts, preparing them for further study and future leadership roles.
Recommended Textbook
Management 3rd Edition by Michael A. Hitt
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15 Chapters
1496 Verified Questions
1496 Flashcards
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Page 2
Chapter 1: The Nature of Management
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96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/26320
Sample Questions
Q1) ________ involves estimating future conditions and circumstances and making decisions based on these estimations.
A) Directing
B) Controlling
C) Organizing
D) Planning
Answer: D
Q2) Scott is the business head of a software development firm that wants to increase its market share to 30 percent in the next 5 years.The company feels that the best way to go about this is to acquire smaller firms that have a promising talent pool.In his capacity as a business head,Scott is required to plan how the company will arrange for the necessary finances for these acquisitions.Scott is engaging in ________ for the firm.
A) operational planning
B) product planning
C) tactical planning
D) strategic planning
Answer: C
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Page 3
Chapter 2: Social Responsibility and Managerial Ethics
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95 Verified Questions
95 Flashcards
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Sample Questions
Q1) According to the ________ approach to ethical decision making,some things are just right or wrong,independent of their consequences.
A) universal
B) utilitarian
C) justice
D) moral rights
Answer: D
Q2) A(n)________ is a decision that is contrary to an individual's stated beliefs and policies of the company.
A) fallacy
B) cognitive bias
C) ethnocentric viewpoint
D) ethical lapse
Answer: D
Q3) Which of the following statements is true regarding whistleblowing?
A) Whistleblowers report illegal acts for personal fame.
B) Whistleblowers tend not to be disgruntled employees.
C) Laws in the United States neither protect nor reward whistleblowing.
D) Whistleblowers rarely use external channels to blow the whistle.
Answer: B
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Chapter 3: International Management and Globalization
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94 Verified Questions
94 Flashcards
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Sample Questions
Q1) A global mind-set can allow a manager to influence individuals,groups,and organizations from diverse sociocultural and institutional environments.
A)True
B)False
Answer: True
Q2) Managers rarely have to manage multicultural teams within one organization in one location.
A)True
B)False
Answer: False
Q3) Individualism can be defined as the extent to which a person's identity is a function of the groups to which he or she belongs.
A)True
B)False
Answer: False
Q4) The two major aspects of a country's environment are its heritage and culture.
A)True
B)False Answer: False
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Chapter 4: Strategic Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Service activities are designed to ________.
A) inform potential customers about the products and services the firm has available
B) ensure that the product satisfies the customer after the purchase
C) move the product or service from the firm to the customers
D) transform inputs into the products and services of the firm
Q2) ________ strategies focus on the operations of each function and their contribution to help the firm achieve a competitive advantage.
A) Competitive
B) Corporate-level
C) Unit-level
D) Business-level
Q3) ________ involve a country's infrastructure,such as roads,telecommunications,air links,arable land,deep water harbors,mineral resources,forests,and climate.
A) Physical forces
B) Institutional forces
C) Sociocultural forces
D) Geopolitical forces
Q4) What are the sociocultural forces in the general environment?
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Chapter 5: Planning
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92 Verified Questions
92 Flashcards
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Sample Questions
Q1) Based on the available forecasts,a business' sales are expected to drop 20 percent in the current year as compared to the previous year.Which of the following will be a cascading effect of this forecast?
A) The company will have to raise prices to maintain profit margins.
B) Hiring will be lower during the year.
C) Competition is likely to reduce during the year.
D) The company will stock more inventory compared to the previous year.
Q2) What are the primary organizational levels of a corporation?
A) production, marketing, and sales
B) corporate, business, and functional
C) finance, human resources, and operations
D) production, marketing, and administration
Q3) Goals that are measured,specific,and realistic,and to which people are committed,need to be free from time restraints in order to be effective.
A)True
B)False
Q4) Why might real-time adjustments in Metal Craft's plans be necessary?
Q5) What critical factors will Mr.Colfax need to monitor during the implementation of his plan?
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Chapter 6: Organizational Structure and Design
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Formal organizations often widen a supervisor's span of control.
A)True
B)False
Q2) Japanese companies accomplish much of their decision making,communication,and control through informal,face-to-face meetings between people who do not have formal reporting relationships.This process is referred to as
A) guanxi
B) tsubukan
C) inhwa
D) nemawasi
Q3) The extent to which people in different units within an organization think about different things or about similar things differently is termed as ________.
A) task differentiation
B) interdependence
C) unity of command
D) cognitive differentiation
Q4) As a rule,formal organizations are highly centralized.
A)True
B)False
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Chapter 7: Managing Diverse Human Resources
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) BEL Services is a long-time federal contractor.It was recently noticed that the company has not been implementing affirmative action policies for people with disabilities.Which of the following is BEL violating?
A) Fourteenth Amendment
B) Equal Pay Act of 1963
C) Executive Order 11246
D) Rehabilitation Act of 1973
Q2) ________ usually involve(s)the termination of an employee for criminal behavior,such as theft of company property,or for violating the company's policies,such as sharing confidential information with its competitors.
A) Layoffs
B) Furloughs
C) Firing for cause
D) Voluntary redundancy
Q3) A ________ is a list of duties and capabilities required for a particular job.
A) job assessment
B) job evaluation
C) job rotation
D) job description
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Page 9
Chapter 8: Leadership
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Which of the following is a valid observation about organizational leadership?
A) Designation of a leadership position is essential to exhibit leadership behaviors.
B) Leadership expectations are at the same level for all categories of employees.
C) Anyone in an organization can exhibit leadership behaviors.
D) Use of coercion is an approach used by effective leaders to handle critical situations
Q2) Managers usually have the authority to distribute rewards to employees.This reward power they enjoy is one of the strongest sources of ________ power.
A) position
B) situation
C) referent
D) personal
Q3) Amounts of reciprocal influence are limited in a leader-follower relationship in the maturity stage.
A)True
B)False
Q4) Compare and contrast emotional intelligence and social intelligence.
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Chapter 9: Motivation
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) Characteristics of a work situation is considered an ________.
A) external or pull force that focuses on what happens outside the work setting
B) external or pull force that focuses on what happens to the individual
C) internal or push force that focuses on what the employee brings to the work setting
D) internal or push force that focuses on what the person does in the work setting
Q2) A well-known bank providing health insurance and retirement benefits to all its employees is concerned about the ________ needs of its employees.
A) social
B) physiological
C) esteem
D) security
Q3) ________ is a theory that emphasizes the role of conscious aim and intentions in directing human actions.
A) Goal-setting theory
B) Expectancy theory
C) Equity theory
D) Social cognitive theory
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Chapter 10: Groups and Teams
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Discuss the four stages of group development in an organizational context.
Q2) ABC Enterprises plans to assign the duty of reviewing its quarterly budget to six of its employees.These employees will be members of a ________.
A) committee
B) task force
C) work group
D) command group
Q3) The three basic types of group conflicts are ________ conflict.
A) task, process, and cognitive
B) task, cognitive, and relationship
C) task, affective, and emotional
D) task, process, and relationship
Q4) As the basic work units of an organization,________ are relatively permanent groups and consist of a supervisor or manager and all those who report to that person.
A) committees
B) command groups
C) project groups
D) task forces
Q5) Refer to the scenario above.What type of formal group is this?
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Chapter 11: Communication and Negotiation
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) ________ is defined as the process of transferring information,meaning,and understanding from sender to receiver.
A) Management
B) Planning
C) Communication
D) Programming
Q2) Which of the statements is true of cultural barriers to communication?
A) Culture cannot exist without communication, but human communication occurs outside a cultural context as well.
B) The greater the cultural differences between sender and receiver, the greater the ease in communicating.
C) The industry of an organization has no influence on its internal culture.
D) The intended meaning of a message is more likely to be transferred if the sender and receiver share the same culture.
Q3) What is the difference between formal and informal communication channels?
Q4) Selective perception involves the tendency to oversimplify and generalize about groups of people.
A)True
B)False
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Chapter 12: Individual and Group Decision Making
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95 Verified Questions
95 Flashcards
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Sample Questions
Q1) Which of the following occurs when managers "throw good money after bad"?
A) satisficing
B) rational ignorance
C) escalating commitment
D) superrationality
Q2) Define escalation of commitment.How can its effects be minimized?
Q3) In a group decision-making process,appointing a devil's advocate will prevent groupthink.
A)True
B)False
Q4) Which of the following statements is true about brainstorming?
A) It is like the devil's advocate approach except that more than one opposing view is presented.
B) It forces group members to "think outside the box" and look at new ways to analyze the problem.
C) Each group involved in making a decision is assigned the responsibility of representing the opinions of its constituents.
D) It is a frequently used mechanism to provide a maximum number of ideas in a short period of time.
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Chapter 13: Operations Management
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Identify and discuss the major classifications of production processes.
Q2) The term ________ refers to the incremental and breakthrough improvements in the way an organization does business.
A) computer-aided engineering
B) electronic data interchange
C) statistical process control
D) continuous process improvement
Q3) Typically,the ________ would be the most useful tools for scheduling,monitoring,and controlling the timing of a bridge construction.
A) ABC/EOQ models
B) CAD/CAE approaches
C) PERT/CPM techniques
D) TQM and CPI programs
Q4) Could the philosophy of Total Quality Management (TQM)be applied in this scenario?
Q5) Statistical process control is a TQM employee empowerment tool.
A)True
B)False
Q6) Could capacity planning play a role in this scenario?
Page 15
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Chapter 14: Control
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Tactical control focuses on ________.
A) implementing strategy
B) regulating activities
C) managing methods
D) planning policies
Q2) Research on goal setting related to the budgetary process suggests that the ideal budget is one that is not challenging and is easily attainable.
A)True
B)False
Q3) Selection,training,compensation,and appraisal and evaluation are all opportunities for control in the human resource function.
A)True
B)False
Q4) What is control within the context of organizations?
Q5) Which of the following is true of strategic controls?
A) They are least useful when the environment is uncertain.
B) They are unrelated to measures of organizational performance.
C) They are most useful when operating environments are rough.
D) They are easy to implement even when exact measurement is difficult.
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Chapter 15: Organizational Change and Development
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) According to the 2005 "Consumer Choice" report sponsored by Autobytel.com,consumers' preference for smaller SUVs with decent gas mileage had increased.Which of the following forces for change probably caused this increase?
A) economic conditions
B) competitors' actions
C) technology developments
D) legal developments
Q2) Does proactive recognition or reactive recognition occur in this scenario?
Q3) Once managers are successful in getting others to see the need for change,they do not encounter further resistance in the moving stage of the change process.
A)True
B)False
Q4) When used as an OD intervention technique,________ improve understanding of and relationships with others in the organization.
A) structural activities
B) diagnostic activities
C) process consultation activities
D) individual enhancement activities
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