Management Fundamentals
Exam Questions
Course Introduction
Management Fundamentals introduces students to the core principles and practices essential for effective management in contemporary organizations. Covering topics such as planning, organizing, leading, and controlling, the course examines how managers coordinate resources and motivate teams to achieve organizational goals. Students will explore strategic decision-making, ethical considerations, communication, and leadership styles, gaining insight into the challenges and responsibilities inherent in managerial roles. Real-world case studies and practical examples are used to connect theory with practice, preparing students to understand and address the complexities of management in a variety of settings.
Recommended Textbook
Human Resource Management 4th Canadian Edition by Sandra Steen
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11 Chapters
704 Verified Questions
704 Flashcards
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Page 2
Chapter 1: Strategies, Trends and Challenges in Human Resource Management
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) Managers are increasingly seeing a more administrative role for HRM in the future.
A)True
B)False
Answer: False
Q2) The concept of "human resource management" implies that employees are interchangeable,easily replaced assets that should be managed like any other physical asset.
A)True
B)False
Answer: False
Q3) Compliance with laws and regulations is not an HR responsibility,but rather the sole responsibility of managers within the organization.
A)True
B)False
Answer: False
Q4) HRM should have a significant role in carrying out a merger or acquisition.
A)True
B)False
Answer: True
Page 3
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Chapter 2: The Legal Context for Hrm and Creating Safe Healthy Workplaces
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68 Verified Questions
68 Flashcards
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Sample Questions
Q1) Who is responsible to prove the existence of a BFOR if any complaint of discrimination should arise?
A) Employer
B) Employee
C) Government
D) Lawyers
E) Privacy Commissioner
Answer: A
Q2) Bill C-45 (Westray Bill)makes anyone who directs the work of others criminally liable for safety offences.
A)True
B)False
Answer: True
Q3) Women are an employment equity designated group.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Analyzing Work and Designing Jobs
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) Flexitime is a scheduling policy that allows full-time workers to complete their weekly hours in fewer than five days.
A)True
B)False
Answer: False
Q2) Jobs that involve teamwork or broad responsibility tend to require a structure based on functions.
A)True
B)False
Answer: False
Q3) If,as a manager,you decided to combine the jobs of receptionist,data entry clerk,and file clerk into jobs containing all three kinds of work,you would be using which one of the following job design techniques?
A) Job rotation
B) Dejobbing
C) Job enrichment
D) Job extension
E) Self-managing work teams
Answer: D
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Page 5
Chapter 4: Planning for and Recruiting Human Resources
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62 Verified Questions
62 Flashcards
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Sample Questions
Q1) Much of the evidence suggests that downsizing improves long-term organizational performance.
A)True B)False
Q2) An organization's recruitment efforts are rarely focused on passive job seekers because by definition they are individuals who are not actively seeking a job.
A)True B)False
Q3) Companies are turning to the use of social media including Facebook,Twitter,and LinkedIn to seek out job candidates.
A)True
B)False
Q4) HR planners need to focus primarily on the internal labour supply within organizations.
A)True B)False
Q5) What recruiter characteristics and behaviours would you look for in a recruiter?
Q6) Describe the measures used to evaluate various recruiting sources used by organizations.
Page 6
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Chapter 5: Selecting Employees
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) Predictive validation uses the test scores of all applicants and looks for a relationship between the scores and future performance.
A)True
B)False
Q2) Candidates must provide their consent before a background check can be conducted.
A)True
B)False
Q3) A(n)_______________ is a way of verifying whether applicants are as they represent themselves to be.
A) résumé
B) interview
C) assessment centre
D) background check
E) compensatory model
Q4) The degree to which a measure is free from random error refers to its validity.
A)True
B)False
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Chapter 6: Training, Learning, and Development
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68 Flashcards
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Sample Questions
Q1) Basic career management systems involve the four sequential steps of (1)data gathering, (2)feedback, (3)goal setting,and (4)action planning and follow-up.
A)True
B)False
Q2) In this type of training,teams or work groups get an actual problem,work on solving it,commit to an action plan,and are accountable for carrying out the plan.
A) Experiential learning
B) Self-directed learning
C) Action learning
D) Team training
E) Coordination training
Q3) The difficulty level of reading materials is called:
A) learning.
B) training.
C) readability.
D) literacy.
E) abstract evaluation.
Q4) Name and discuss each of the three stages of the needs assessment process.
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Chapter 7: Managing Employees Performance
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65 Flashcards
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Sample Questions
Q1) Rating all employees as somehow "average" or in the middle of the scale is called:
A) focus on activities.
B) recency emphasis.
C) central tendency.
D) contrast error.
E) None of the choices are correct.
Q2) What do we call a meeting at which managers discuss employee performance ratings and provide evidence supporting their ratings with the goal of eliminating the influence of rating errors?
A) Performance feedback
B) Succession planning
C) Calibration meeting
D) Political behaviour
E) Performance improvement meeting
Q3) Simply asking a supervisor to rate an employee's performance on a scale of 1 to 5 would likely have low interrater reliability.
A)True
B)False
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9
Chapter 8: Total Rewards
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64 Flashcards
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Sample Questions
Q1) Incentive pay is also referred to as:
A) piecework rate.
B) market rate.
C) variable pay.
D) pay for performance.
E) both "variable pay" and "pay for performance."
Q2) What type of pay system sets pay according to the employee's level of skill or knowledge and what they are capable of doing?
A) Broadbanding
B) Pay for individual performance
C) Competency-based pay system
D) Variable pay
E) Standard hour plan
Q3) Gainsharing is a type of organizational incentive.
A)True
B)False
Q4) Total rewards influence the kinds of employees that are attracted to (and remain with)the organization.
A)True
B)False
10
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Chapter 9: Collective Bargaining and Labour Relations
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) The activities of unions and management take place within the context of society,with society's values driving the laws and regulations that affect labour relations.Societal goals include ensuring that laws and regulations provide an advantage to employers in their negotiations with unions.
A)True
B)False
Q2) A Labour Relations Board has the authority to:
A) dismiss employees.
B) increase wages.
C) shut down plants.
D) interpret and enforce relevant labour laws.
E) All of the choices are correct.
Q3) The unionization rate of men is higher than the unionization rate of women.
A)True
B)False
Q4) A lockout is initiated by the employer.
A)True
B)False
Q5) What are the goals of labour unions? Describe some of the methods unions use to ensure their survival.
11
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Chapter 10: Managing Human Resources Globally
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61 Flashcards
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Sample Questions
Q1) Employees from cultures high in power distance would expect and respond best to a training session where:
A) they are able to discuss and ask questions about the training content.
B) a formal instructional environment exists,with a structured agenda and timetable.
C) an impromptu style is used.
D) the trainer is an expert.
E) trainees are asked to complete follow-up activities,such as development plans and other assignments.
Q2) According to the Global Mobility Policy & Practice (2014)survey,what is the number one reason why employees turn down assignments?
A) Pay is too low
B) Income tax rates are too high
C) Family or personal circumstances
D) Inability to speak the foreign language
E) Both "pay is too low" and "income tax rates are too high."
Q3) Employees who take assignments in other countries are called inpatriates.
A)True
B)False
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Chapter 11: Creating and Sustaining High-Performance Organizations
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58 Flashcards
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Sample Questions
Q1) One of the most popular ways to empower employees is to design work so that it can be performed on an individual basis.
A)True
B)False
Q2) The more socially and environmentally responsible a company is:
A) the lower profits will be.
B) the lower the company's satisfaction scores will be.
C) the lower the company's employee engagement scores will be.
D) the lower the company's total shareholder returns will be.
E) the more attractive it becomes as an employer.
Q3) Corporate social responsibility (CSR)incorporates which of the following concerns into an organization's values,culture,decision making,strategy,and operations in a way that creates wealth and improves society?
A) Social concerns.
B) Environmental concerns.
C) Economic concerns.
D) Social concerns,"environmental concerns," and "economic concerns."
E) Social concerns and "environmental concerns" only.
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