Management for Engineers
Mock Exam
Course Introduction
Management for Engineers introduces students to the fundamental principles and practices of management within engineering contexts. The course explores key topics such as organizational structure, leadership, project management, team dynamics, decision-making, communication, and ethical considerations specific to engineering environments. Students learn how effective management strategies can optimize technical operations, enhance innovation, and address challenges commonly faced by engineers in both large and small organizations. Through case studies, real-world examples, and practical exercises, participants gain essential skills to lead teams, manage resources, and contribute to the overall success of engineering projects and enterprises.
Recommended Textbook
Organizational Behavior A Practical Problem Solving Approach 1st Edition by
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Page 2
Angelo Kinicki
Chapter 1: Making Ob Work for Me
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126 Verified Questions
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Sample Questions
Q1) In the Integrative Framework, inputs (in part) consist of:
A) Individual-level processes
B) Group/team outcomes
C) Environmental characteristics
D) Individual outcomes
E) Organizational outcomes
Answer: C
Q2) What are the basic elements for selecting an effective solution? Give examples of each.
Answer: After deciding whether to resolve, solve, or dissolve your identified problem, you then need to select the most effective solution. Three common elements to selecting the most effective solution are: (1) Selection criteria. Determine the basis (criteria) for the decision. (2) Consequences. Consider the consequences of each alternative. (3) Choice process. Decide who will be involved in choosing the solution. If more than one person is involved, then you need to agree on the method.
Q3) Soft skills are job specific; they are useful only in certain jobs.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Values and Attitudes
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Sample Questions
Q1) The first step in combating bullying is to document the event in writing, particularly if the bully is your boss.
A)True
B)False
Answer: True
Q2) Turnover is always bad for organizations.
A)True
B)False
Answer: False
Q3) The idea underlying the __________ model is that satisfaction is tied to how fairly an individual is treated at work.
A) Met expectations
B) Need fulfillment
C) Equity
D) Value attainment
E) Dispositional components
Answer: D
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Page 4
Chapter 3: Individual Differences and Emotions
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Sample Questions
Q1) Explain the concept of multiple intelligence. Name and define at least 5 of the types of multiple intelligence identified by Howard Gardner, and give an example of how each of these is evidenced.
Answer: Howard Gardner, in his theory of multiple intelligences, describes eight different intelligences-linguistic, logical, musical, kinesthetic, spatial, interpersonal, intrapersonal, and naturalist. Linguistic intelligence is the potential to learn and use spoken and written languages (e.g., multi-lingual Europeans). Logical-mathematical intelligence is potential for deductive reasoning, problem analysis, and mathematical calculation (e.g., college entrance exams). Musical intelligence is the potential to appreciate, compose, and perform music (e.g., Tony MacAlpine, guitar virtuoso). Bodily-kinesthetic intelligence is the potential to use mind and body to coordinate physical movement (e.g., LeBron James). Spatial intelligence is the potential to recognize and use patterns (e.g., fighter pilots). Interpersonal intelligence is the potential to understand, connect with, and effectively work with others (e.g., Jeff Bezos). Intrapersonal intelligence is the potential to understand and regulate oneself. Naturalist intelligence is the potential to live in harmony with one's environment.
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5
Chapter 4: Social Perception and Managing Diversity
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Sample Questions
Q1) Which of the following is not a behavior that research found in the employees' schemata of good leaders?
A) Telling people they had done well
B) Setting specific goals for the group
C) Maintaining definite standards for performance
D) Letting other group members make decisions
E) Using an autocratic approach
Q2) The negativity bias reflects the tendency to attribute another person's behavior to his or her personal characteristics as opposed to situational factors.
A)True
B)False
Q3) You are trying to concentrate during an examination but you get distracted by the sound of another student tapping her pencil on her desk. Which of the following stages of the information processing model are you in?
A) Selective attention/comprehension
B) Encoding and simplification
C) Storage and retention
D) Retrieval and response
E) Recognition
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Page 6
Chapter 5: Foundations of Employee Motivation
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Sample Questions
Q1) __________ holds that people are motivated to behave in ways that produce desired combinations of expected outcomes.
A) Equity theory
B) Expectation theory
C) Expectancy theory
D) Self-fulfilling prophecy theory
E) Goal-setting theory
Q2) Participation by subordinates in determining how to achieve the goal is essential for the goal-setting process to work effectively.
A)True
B)False
Q3) Theory Y is a pessimistic view of employees: that they dislike work, must be monitored, and can only be motivated with rewards and punishment.
A)True
B)False
Q4) In equity theory, a person compares his/her outputs and inputs to those of another person.
A)True
B)False
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Chapter 6: Performance Management
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Sample Questions
Q1) The acronym "SMART" stands for specific, measurable, attainable, reachable, and time bound.
A)True
B)False
Q2) Melissa's manager set a goal that she should be able to produce 16 widgets per hour. This is a(n) ________ goal.
A) Behavioral
B) Objective
C) Task
D) Project
E) Procedural
Q3) Dr. Hogan carefully selected the final examinations written by her best students to read first. They all received excellent grades. After these, she read the rest of the exams and graded most of them average or worse. This is an example of _________ perceptual error.
A) Halo
B) Leniency
C) Central tendency
D) Recency
E) Contrast effects
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Chapter 7: Positive Organizational Behavior
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Sample Questions
Q1) People with high levels of positive psychological capital have high levels of hope, efficacy, resilience, and optimism.
A)True
B)False
Q2) One of the components of virtuous leadership is participativeness.
A)True
B)False
Q3) Lee and Victor are good friends. Lee's laptop computer has become very slow and is not working correctly, and he goes to Victor and asks for help. Victor downloads some anti-malware software onto Lee's computer, and its performance improves. Victor has provided:
A) Instrumental support
B) Informational support
C) Esteem support
D) Social companionship
E) Engagement support
Q4) What is Positive OB? How does understanding this concept help managers?
Q5) Positive deviance is an extreme form of mental illness.
A)True
B)False
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Chapter 8: Groups and Teams
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Sample Questions
Q1) One function of a formal group is to generate new or creative ideas or solutions.
A)True
B)False
Q2) A group becomes a team when:
A) A clear leader is identified
B) The group reaches the norming stage of group development
C) Accountability shifts from strictly individual to both individual and collective
D) Maintenance roles dominate task roles
E) The group completes its task
Q3) Teams are task groups that have matured to the _____ stage.
A) Forming
B) Storming
C) Norming
D) Performing
E) Adjourning
Q4) Norms have a significant effect on group behavior.
A)True
B)False
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Page 10
Chapter 9: Communication in the Digital Age
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Sample Questions
Q1) The four factors of media richness include feedback, channel, type, and language source.
A)True
B)False
Q2) Eileen is on a five-person team in her business strategy class. The team is responsible for participating in a 10-week simulation of a firm in the airline industry. Eileen contributes frequently in discussions in the twice-weekly team meetings. She is exhibiting the ______ style of listening.
A) Active
B) Involved
C) Passive
D) Detached
E) Immediate
Q3) _________ occurs when people perceive that they are being attacked or threatened.
A) Offensiveness
B) Assertiveness
C) Aggression
D) Defensiveness
E) Passivity
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Chapter 10: Managing Conflict and Negotiation
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Sample Questions
Q1) Organizations can suffer from having too little conflict, as well as too much.
A)True
B)False
Q2) Diversity in work groups can create conflict, so managers should try to minimize diversity when assigning people to teams.
A)True
B)False
Q3) The Ethics Review Board at XYZ College is composed of students who were elected by the student body. When a student is charged with an ethics violation, the Board meets to hear both sides of the dispute in a confidential meeting. Their decisions are not binding on the parties, according to college policies. They are acting as:
A) Ombudsmen
B) Negotiators
C) A peer review team
D) Conciliators
E) Facilitators
Q4) Good negotiators should show no emotion.
A)True
B)False
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Chapter 11: Decision Making and Creativity
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Sample Questions
Q1) _________ is a group process that anonymously generates ideas or judgments from physically dispersed experts.
A) The Delphi technique
B) Brainstorming
C) Groupthink
D) Goal displacement
E) Decision support systems
Q2) In a complex decision environment, a manager should use the _______ method of decision making.
A) Heuristic
B) Rational
C) Satisficing
D) Optimizing
E) Intuition
Q3) Brainsourcing is a common technique used by individuals and groups to generate potential solutions.
A)True
B)False
Q4) Define "creativity." What causes creativity? What are the stages of the creative process?
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Chapter 12: Power, Influence, and Politics
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Sample Questions
Q1) Legitimate power can be expressed either positively or negatively.
A)True
B)False
Q2) Jeff has been a project assistant for XYZ Corporation for five years. Recently he was asked to train Harriet, a new employee. He suggests to her that she use an Excel worksheet to lay out the projects she is currently working on, and she complies. He is using _______ power.
A) Reward
B) Coercion
C) Referent
D) Legitimate
E) Expert
Q3) Any attempt to control or manipulate the images related to a person, organization, or idea is called:
A) Political tactics
B) Impression management
C) Influence management
D) Coalition building
E) Consultation
Q4) What are the three levels of political action? Describe each.
Page 14
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Chapter 13: Leadership Effectiveness
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Sample Questions
Q1) In Fiedler's model, ________ refers to the extent that a leader has the support, loyalty, and trust of the work group.
A) Leader-member relations
B) LMX
C) Laissez-faire
D) Relationship-motivation
E) Consideration
Q2) Which of the following is not considered a contingency factor in House's path-goal theory?
A) Employee's need for clarity
B) Employee's need for achievement
C) Task structure
D) Work group dynamics
E) Leader acceptance
Q3) Effective leadership is influenced by four types of leadership behavior: task-oriented, relationship-oriented, group-oriented, and organizationally oriented.
A)True
B)False
Q4) What should a manager learn from behavioral styles theory?
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Chapter 14: Organizational Culture, Socialization, and Mentoring
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Sample Questions
Q1) ___________ reflects the extent to which the work environment is perceived as positive and reinforcing, and the extent to which conflict and change are effectively managed.
A) Social system stability
B) Organizational socialization
C) Sense-making
D) Competing values
E) Mentoring
Q2) According to research, job satisfaction is highest in market cultures, of all the culture types.
A)True
B)False
Q3) Control is the strategic thrust with a hierarchy culture.
A)True
B)False
Q4) A strategy represents a long-term goal that describes what an organization wants to become.
A)True
B)False
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Q5) What is organizational socialization? Why is this topic important for managers?
Chapter 15: Organizational Design, Effectiveness, and Innovation
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Sample Questions
Q1) The number of people reporting directly to a given manager is known as:
A) Span of control
B) Span of authority
C) Chain of command
D) Unity of command
E) Unity of control
Q2) A(n) _________ is said to be a self-sufficient entity.
A) Organic structure
B) Learning organization
C) Closed system
D) Divisional structure
E) Modular structure
Q3) In XYZ Aerospace, project engineers report both to a project manager for the particular work they are performing as well as the manager of engineering. This is a ________ organization.
A) Divisional
B) Hollow
C) Matrix
D) Functional
E) Horizontal
Page 17
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Chapter 16: Managing Change and Stress
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Sample Questions
Q1) An example of external forces for change is:
A) Information technology
B) Employee absenteeism
C) Reward systems
D) Structural reorganization
E) Productivity
Q2) As part of developing its next strategic plan, Mortimer, Inc., assesses what it does well and what it does poorly, as well as reviews the environmental threats and opportunities. It is conducting a(n):
A) Competing values analysis
B) SWOT analysis
C) Systems analysis
D) Force field analysis
E) Organization development analysis
Q3) Early in the change process, a manager should use variable schedules of reinforcement with extrinsic rewards to reinforce new behaviors.
A)True
B)False
Q4) Describe how to be a successful change agent.
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