Management for Engineers
Final Exam Questions
Course Introduction
Management for Engineers introduces students to fundamental management principles and practices within the context of engineering projects and organizations. The course covers essential topics such as project management, organizational behavior, decision-making, leadership, communication, and financial analysis, all tailored to the unique challenges faced by engineers. Through case studies, interactive discussions, and practical applications, students learn how to effectively plan, organize, lead, and control resources to achieve technical and business objectives. Emphasis is placed on developing the managerial skills required for engineers to succeed in multidisciplinary teams and adapt to rapidly evolving technological environments.
Recommended Textbook Management 12th Edition by Richard
L. Daft
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3213 Verified Questions
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Chapter 1: The World of Innovative Management
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184 Flashcards
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Sample Questions
Q1) Consider the following three managers from Outrageous Outfitters, Inc. Tiffany Blanchard is the president, Timothy Thompson is the director of marketing, and Karen Baxter is a maintenance supervisor. Which of the following statements is true?
A) Karen Baxter does more planning than Tiffany Blanchard.
B) Timothy Thompson does more leading than Karen Baxter.
C) Tiffany Blanchard does more controlling than Timothy Thompson.
D) Tiffany Blanchard does more planning than Karen Baxter.
E) None of these.
Answer: D
Q2) If Bradley Hak is responsible for maintaining information links both inside and outside organizations by using mail, phone calls, and conducting meetings as daily activities, he would be considered a:
A) figurehead.
B) liaison.
C) negotiator.
D) monitor.
E) spokesperson.
Answer: B
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Page 3
Chapter 2: The Evolution of Management Thinking
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Sample Questions
Q1) An assumption of Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible.
A)True
B)False
Answer: False
Q2) Which of these forces pertain to the availability, production, and distribution of resources in a society?
A) Social
B) Political
C) Economic
D) Technological
E) Legal
Answer: C
Q3) A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational, scientific approach to the study of management and sought to make organizations efficient operating machines is called _____.
Answer: classical perspective
Q4) _____ is considered the "father of scientific management."
Answer: Frederick W. Taylor
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Chapter 3: The Environment and Corporate Culture
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Sample Questions
Q1) An organizational environment is influenced by both external and internal factors. Write a short essay summarizing the concept of the organizational ecosystem. Include an example (real or fictional) of how changes in the general environment and the task environment may affect a business.
Answer: Organizational ecosystems span industries and are formed by the interactions among a community of organizations in the environment; encompass all sectors of the general and task environments that are necessary for a business to thrive, internally and externally; and take into consideration services and transactions that may be so far removed from the organization that their impact is not readily perceived. General environment indirectly affects business; can be social (changing public sentiment), legal-political (newly passed laws), technological (invention of new electronic devices), economic (recession), and natural (sensitivity to natural resource conservation). General environment may not change daily operations drastically, but eventually affects all business. Task environment includes sectors that directly influence a business or organization, such as customers, the labor market, suppliers, and competitors. Such factors will show how general and task environment factors may affect a business either negatively or positively.
Q2) A(n) _____ is when two or more organizations combine to make one organization.
Answer: merger
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Page 5
Chapter 4: Managing in a Global Environment
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Sample Questions
Q1) The primary emphasis of polycentric companies is on their home countries.
A)True
B)False
Q2) The Digitec company has recently decided to design and manufacture a laptop that retails for under $50, in an effort to make information technology available to people in places like rural Africa and rural India. This is known as what type of strategy?
A) Bottom of the pyramid strategy
B) Skimming the barrel strategy
C) Cream of the crop strategy
D) Top of the peak strategy
E) Base price strategy
Q3) How many nations signed on for negotiation when GATT was created in 1947?
A) 15
B) 23
C) 28
D) 40
E) 57
Q4) MNCs that are oriented toward the markets of individual foreign host countries are considered _____.
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Chapter 5: Managing Ethics and Social Responsibility
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Sample Questions
Q1) Which ethical approach are companies citing to justify their policing of employee's personal habits on and off the job, such as alcohol and tobacco consumption?
A) Justice approach
B) Utilitarian approach
C) Individualism approach
D) Moral-justice approach
E) Discretionary responsibility
Q2) Statements that define fundamental values and reference organizational responsibilities, products and employees are often called _____.
A) principle-based
B) policy-based
C) ethically-based
D) codified
E) codes of organizational integrity
Q3) The ethical concept that argues that moral behaviors produce the greatest good for the greatest number of people is objective dualism.
A)True
B)False
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Chapter 6: Managing Start Ups and New Ventures
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130 Flashcards
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Sample Questions
Q1) Minorities show a high rate of entrepreneurship in the United States, owning 5.8 million firms in 2007 that generated $1 trillion in revenues.
A)True
B)False
Q2) What is the fundamental difference between the suppliers of debt and equity financing?
Q3) The recent global economic downturn has affected all business operations, but many markets are now rebounding. To what can the upturn be credited? In a short essay, give your interpretation of why small business and entrepreneurship are having a major impact on the global and U.S. economies.
Q4) Which of the following demographic factors distinguish entrepreneurs from others?
A) They are likely the youngest child in their family.
B) Most entrepreneurs launch their businesses between the ages of 35 and 55.
C) Their parents likely worked for large companies.
D) They are likely the children of immigrants.
E) All of these.
Q5) _____ is the psychological characteristic that allows a person to be untroubled by disorder and uncertainty.
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Page 8
Chapter 7: Managerial Planning and Goal Setting
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Sample Questions
Q1) Goals and plans provide a sense of direction and focus on specific targets and direct employee efforts toward important outcomes.
A)True
B)False
Q2) Jerrica, a finance manager at LRV industries, is asked by her boss to develop a plan in the event that company sales drop by 20 percent or more. This type of plan is known as _____.
A) contingency planning
B) financial planning
C) crisis planning
D) consumer protection
E) environmental planning
Q3) Managers use _____ to direct employees and resources toward achieving specific outcomes that enable the organization to perform efficiently and effectively.
A) strategic goals
B) operational goals
C) growth goals
D) financial results
E) internal business process goals
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Page 9
Chapter 8: Strategy Formulation and Execution
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Sample Questions
Q1) Gillette operates numerous strategic business units. Most of its units in the personal care division have low market share but high business growth. These units are classified as _____.
A) dogs
B) question marks
C) stars
D) cash cows
E) none of these
Q2) Which of the following is a business activity that an organization does especially well relative to its competition?
A) Strategy
B) Synergy
C) Cash cow
D) Core competence
E) Multidomestic
Q3) In order to protect an organization's mission, the human resource functions are removed from strategic goals.
A)True
B)False
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Page 10
Chapter 9: Managerial Decision Making
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Sample Questions
Q1) A(n) _____ occurs when the organizational accomplishment is less than established goals.
A) strength
B) threat
C) diagnosis
D) opportunity
E) problem
Q2) Examples of nonprogrammed decisions would include the decision to:
A) reorder supplies.
B) develop a new product or service.
C) perform routine maintenance on one of the machines in manufacturing.
D) terminate an employee for violation of company rules.
E) fill a position.
Q3) Managers will frequently look for new information that contradicts thier instincts or original point of view..
A)True
B)False
Q4) Briefly describe the assumptions underlying the classical model of decision making.
Q5) Explain the four underlying assumptions of the administrative model.
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Chapter 10: Designing Organization Structure
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Sample Questions
Q1) Traditional views of organizational design recommend a span of management of about 7 to 10 subordinates per manager.
A)True
B)False
Q2) Which of the following is a contemporary approach to structural design in departmentalization?
A) Functional
B) Divisional
C) Traditional divisions
D) Teams
E) Geographic-based
Q3) The number of employees reporting to a supervisor is his or her span of management.
A)True
B)False
Q4) In the _____ approach of structural design, departments are independent, contracting services to the central hub for a profit.
Q5) List the advantages of the virtual network structure.
Q6) What is(are) the difference(s) between cross-functional and permanent teams?
Page 12
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Chapter 11: Managing Change and Innovation
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Sample Questions
Q1) Forces for organizational change exist both in the external environment and within the organization.
A)True
B)False
Q2) In the unfreezing step, participants must be made aware of problems and be willing to change.
A)True
B)False
Q3) An approach that brings together participants from all parts of the organization (and may include key outside stakeholders as well) to discuss problems or opportunities and plan for major change is called _____ .
Q4) Culture change pertains to the whole organization.
A)True
B)False
Q5) The application of behavioral science knowledge to improve an organization's health and effectiveness is known as _____ .
Q6) Describe the tactics for overcoming resistance to change.
Q7) List the five specific tactics that can be used to overcome employee resistance to change.
Page 13
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Chapter 12: Managing Human Resource
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Sample Questions
Q1) Human resource planning refers to the forecasting of human resource needs and the projected matching of individuals with expected job vacancies.
A)True
B)False
Q2) In utilizing the matching model of employee selection, the organization offers _____ and the employee offers ____.
A) contributions, inducements
B) inducements, contributions
C) contributions, pay and benefits
D) ability, training
E) skills, rewards
Q3) _____ is defined as activities or practices that define the characteristics of applicants to whom selection procedures are ultimately applied.
A) Selection
B) Recruiting
C) Training
D) Developing
E) Planning
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Chapter 13: Managing Diversity
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Sample Questions
Q1) The invisible barrier that separates women and minorities from top management positions is known as the _____.
Q2) Birmingham Boardwalk, Inc. uses a(n) _____ program to provide minorities and women with direct training and inside information on the norms and expectations of the organization.
A) sponsoring
B) mentoring
C) expatriate
D) delegate
E) advisory
Q3) Stephanie is nervous about giving a presentation at the marketing firm where she works. One of her male coworkers told her, "Don't be such a girl, attack that presentation!" Now Stephanie is so concerned about appearing tough that she can barely concentrate on the content of the presentation. Stephanie's anxiety stems from:
A) stereotype
B) ethnocentrism
C) plurality
D) glass ceiling threat
E) the female advantage
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Page 15
Chapter 14: Understanding Individual Behavior
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Sample Questions
Q1) An individual's strong belief that he or she can successfully accomplish a specific task or outcome is referred to as:
A) locus of control.
B) self-confidence.
C) self-efficacy.
D) perceptual selectivity.
E) cognitive dissonance.
Q2) All of the following are things bad bosses do to create stress for their subordinates EXCEPT:
A) Bully and harass people to keep them on their toes.
B) Create perpetual doubt about how well employees are performing.
C) Fail to give people credit for their contributions and achievements.
D) Impose unreasonable demands and overwhelming workloads.
E) Tell people exactly what is expected of them.
Q3) ______ is the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain.
Q4) ______ are stressors arising from the tasks required of a person holding a particular job.
Q5) What are the four components of emotional intelligence? Explain.
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Chapter 15: Leadership
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Sample Questions
Q1) According to MANAGER'S SHOPTALK in Chapter 15, when delegating leaders do all of the following EXCEPT:
A) delegate the whole task.
B) maintain feedback.
C) give thorough instructions.
D) work alone to accomplish important tasks.
E) evaluate and reward performance.
Q2) "A fire that ignites followers" is used to describe which leadership characteristic?
A) Vision
B) Charisma
C) Service
D) Tenacity
E) Authority
Q3) Which of the following characteristics of leaders have been studied?
A) Personality traits
B) Physical traits
C) Social traits
D) Work-related traits
E) all of these
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Page 17
Chapter 16: Motivating Employees
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Sample Questions
Q1) In goal-setting theory, which term refers to the need to get information to people about how well they are doing in progressing toward goal achievement?
A) Goal specificity
B) Goal difficulty
C) Goal acceptance
D) Feedback
E) Goal motivation
Q2) Behavior that is positively reinforced tends to be repeated, and behavior that is not reinforced tends not to be repeated, as stated in the Law of Effect.
A)True
B)False
Q3) Briefly explain expectancy theory.
Q4) Organizations that empower employees often reward them based on the results shown in the company's bottom line.
A)True
B)False
Q5) _____ refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.
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Chapter 17: Managing Communication
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Sample Questions
Q1) _____ is necessary for communication to be considered two-way.
A) Message
B) Channel
C) Feedback
D) Noise
E) Circuit
Q2) The term _____ is defined as "an individual's level of fear or anxiety associated with either real or anticipated communication."
A) leadership trepidation
B) public consternation
C) anticipation nervousness
D) communication medium
E) communication apprehension
Q3) To inspire employees to achieve goals in today's difficult economic environment, some male managers are shifting to a more female-oriented communication style.
A)True
B)False
Q4) _____ refers to the messages and information sent from top management down to subordinates.
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Chapter 18: Leading Teams
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Sample Questions
Q1) Which of the following statements is true?
A) Self-managed teams are empowered with decision-making authority.
B) Self-managed teams still rely heavily on their manager.
C) Self-managed teams have little access to resources.
D) Self-managed teams will eventually develop into problem-solving teams.
E) None of these
Q2) As one of the four common ways in which norms develop in teams, _____ are used by leaders or team members to initiate norms by articulating them to the team.
Q3) The collaborating style of conflict resolution is based on a _____ degree of assertiveness and a _____ degree of cooperativeness.
A) high, high
B) high, low
C) low, high
D) low, low
E) low, medium
Q4) A role in which the individual provides support for team members' emotional needs and social unity is called a(n) _____ role.
Q5) A goal that cannot be reached by a single party is called a(n) _____.
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Chapter 19: Managing Quality and Performance
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Sample Questions
Q1) Identify and briefly describe the four steps of the feedback control model.
Q2) A group of six to twelve volunteer employees who meet regularly to discuss and solve problems affecting their common work activities refers to a quality team.
A)True
B)False
Q3) The conversion ratio is considered to be a(n) _____ ratio.
A) activity
B) liquidity
C) profitability
D) leverage
E) cash
Q4) Madison has been assigned to work on the development of a budget that plans future investments in major assets such as buildings and heavy machinery. Madison is working on a(n) _____ budget.
A) cash
B) capital
C) revenue
D) operating
E) expense
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