Management for Engineers Exam Bank
Course Introduction
Management for Engineers introduces engineering students to the fundamental principles of management as they apply to technical and engineering environments. The course covers topics such as project management, organizational structure, decision-making processes, leadership, teamwork, financial analysis, and strategic planning. Emphasis is placed on the integration of engineering knowledge with managerial skills to effectively lead teams, manage resources, communicate with stakeholders, and solve complex problems within organizations. Through case studies and practical exercises, students gain an understanding of best practices in managing engineering projects and operations in todays competitive and dynamic business landscape.
Recommended Textbook
Fundamentals of Management 8th Edition by
Stephen P. Robbins
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Page 2
Chapter 1: Managers and Management
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Sample Questions
Q1) Which is an important job responsibility for a middle manager?
A)defining the organization's long-term goals
B)translating goals defined by top managers into action
C)helping top managers define goals
D)performing tasks that are not related to long-term goals
Answer: B
Q2) Deciding who will be assigned to which job is a part of the leading function of management.
A)True
B)False
Answer: False
Q3) A candy manufacturer that made candy at a lower cost without improving the quality of the candy could be said to ________.
A)increase effectiveness without increasing efficiency
B)increase efficiency without increasing effectiveness
C)increase both effectiveness and efficiency
D)decrease both effectiveness and efficiency
Answer: B
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3
Chapter 2: The Management Environment
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Sample Questions
Q1) Experts believe that the U.S.economy should have no trouble getting back to "business as usual" when the current recession ends.
A)True
B)False
Answer: False
Q2) Write a series of rules that a company could use to encourage its employees to be risk-takers and innovators.
Answer: 1.Don't look for the obvious answer to every question.
2.If you are doing the same thing that your competition is doing, then you are probably doing the wrong thing.
3.Be like a shark: if you aren't moving forward you begin to drown.
4."Dumb" ideas are useful.A person needs to go through 99 dumb ideas to get one "smart" idea.
Q3) A good manager considers the interests of all stakeholders equally when making an important decision.
A)True
B)False
Answer: False
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4
Chapter 3: Integrative Managerial Issues
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Sample Questions
Q1) In the socioeconomic view of organizational social responsibility, management's responsibility includes protecting and improving society.
A)True
B)False
Answer: True
Q2) In Venezuela Jana found that people tended to show great deference toward their superiors.When meeting with one higher-up, she noticed that the local managers seemed to exhibit extremely obsequious behavior.How would you characterize this trait?
A)future oriented
B)high uncertainty avoidance
C)low power distance
D)high power distance
Answer: D
Q3) The German company Deutsche Telekom has instituted a quota for hiring women.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Foundations of Decision Making
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Sample Questions
Q1) For a high-tech bicycle buyer, decision criteria would be determined by ________.
A)whatever most bike buyers recommend
B)expert ratings in bike magazines
C)technical specifications
D)personal preferences of the buyer
Q2) Which of the following defines a problem in the decision-making process?
A)a discrepancy between what exists and what the decision maker desires to exist
B)a discrepancy between the ideal and the practical
C)something that causes irritation
D)something that calls for attention
Q3) In a short essay, discuss the assumptions of rationality and the validity of those assumptions.
Q4) Which of the following is LEAST likely to be a decision criterion for a high-tech bicycle buyer who cares primarily about performance?
A)warranty
B)gear mechanism
C)frame composition
D)brake assembly
Q5) In a short essay, discuss bounded rationality and satisficing.
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Chapter 5: Foundations of Planning
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Sample Questions
Q1) Formal planning typically leads to which of the following?
A)higher profits
B)lower productivity
C)higher sales, but lower profits
D)tension between different management levels
Q2) A politician whose ultimate goal is to get elected is planning campaign ads for TV.In planning the ads, the politician is functioning at a ________ level.
A)strategic
B)long-term
C)tactical
D)directional
Q3) A company that is on the verge of collapse or bankruptcy might employ this strategy.
A)retrenchment
B)incremental improvement
C)turnaround
D)hunker down
Q4) In a short essay, define and discuss management by objectives (MBO).
Q5) In a short essay, discuss environmental scanning and competitive intelligence.
Page 7
Q6) In a short essay, discuss Porter's differentiation strategy.
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Chapter 6: Organizational Structure and Design
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Sample Questions
Q1) Grouping jobs on the basis of major product areas is termed customer departmentalization.
A)True
B)False
Q2) Unity of command prevents an employee from trying to follow two conflicting commands at once.
A)True
B)False
Q3) In a learning organization, it is important that all employees _______.
A)collaborate
B)study each night
C)have a strong sense of leadership
D)share the same vision for the organization
Q4) Which of the following would likely be found in mechanistic organizations?
A)wide span of control
B)empowered employees
C)decentralized responsibility
D)standardized jobs
Q5) In a short essay, describe the characteristics of a divisional structure.
Q6) In a short essay, describe the characteristics of a functional structure.
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Chapter 7: Managing Human Resources
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Sample Questions
Q1) Job referrals generally are not a good method for improving workplace diversity.
A)True
B)False
Q2) HR managers can estimate human resource needs by evaluating which of the following?
A)employment and unemployment statistics
B)the general state of the economy
C)demand for the organization's product
D)how competitors are performing
Q3) One car company claims that every dollar it spends on training ultimately results in $230 in productivity gains.
A)True
B)False
Q4) Which of the following is NOT a reason that managers put a lot of importance into developing a good compensation system?
A)a sense of fairness
B)to attract talented employees
C)to avoid breaking the law
D)to retain talented employees
Q5) In a short essay, discuss the process of orientation and its major goals.
Page 9
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Chapter 8: Managing Change and Innovation
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Sample Questions
Q1) Intergroup development is an OD method that focuses on ________.
A)increasing competition within a single work group
B)increasing competition between work groups
C)increasing trust within a single work group
D)increasing trust between work groups
Q2) Older workers tend to resist change more than younger workers because they ________.
A)have less invested in the current system
B)have more invested in the current system
C)have confidence in themselves
D)have less to lose
Q3) Organization development (OD)helps employees ________.
A)deal with planned change
B)deal with unplanned change
C)avoid unpleasant change
D)avoid all types of change
Q4) In a short essay, discuss some causes of stress and describe some typical symptoms of stress in the workplace.
Q5) In a short essay, identify and discuss two external forces that bring about the need for change.
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Chapter 9: Foundations of Individual Behavior
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Sample Questions
Q1) Which three factors act to shape and sometimes distort perception?
A)the perceiver, target, context
B)attitudes, past experiences, expectations
C)temperature, time, location
D)past experiences, context, location
Q2) Distortion of perception can only come from the person who is perceiving.
A)True
B)False
Q3) Studies show that the statement, "Happy workers are productive workers," is
A)completely false
B)completely true
C)fairly true
D)largely false
Q4) This dimension of emotional intelligence allows people to sense and understand how others are feeling.
A)self-awareness
B)self-management
C)empathy
D)social skills
Page 11
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Chapter 10: Understanding Groups and Managing Work Teams
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Sample Questions
Q1) When the management group was determining standards and establishing how it would make decisions, it was in the ________ stage of group development.
A)norming
B)storming
C)forming
D)adjourning
Q2) Which of the following is NOT generally thought to be an advantage of teams over traditional work arrangements?
A)Teams are flexible and responsive.
B)Teams are easy to assemble.
C)Teams are easy to disband.
D)Teams are highly mechanistic.
Q3) Asch's findings show that ________ cultures tend to be more conformist than North American cultures.
A)individualistic
B)capitalistic
C)collectivistic
D)affluent
Q4) In a short essay, discuss the first stage of group development.
Page 12
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Chapter 11: Motivating and Rewarding Employees
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Q1) An individual who wants to buy a home in a neighborhood with a low crime rate is satisfying which need?
A)esteem
B)safety
C)physiological
D)self-actualization
Q2) Theory Y assumes that people inherently ________.
A)are driven by fear
B)are unhappy
C)want to control their own destiny
D)don't trust one another
Q3) The job characteristics model, or JCM, holds that the three core job dimensions-skill variety, task identity, and task significance-combine to give work true meaning.
A)True
B)False
Q4) In Herzberg's view, removing a hygiene factor makes a person less dissatisfied with his or her job.
A)True
B)False
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Chapter 12: Leadership and Trust
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Q1) A unique problem that virtual leaders face is being understood without a ________ form of communication.
A)reliable
B)written
C)clear
D)nonverbal
Q2) A delegating leadership style works best with which type of follower?
A)R1
B)R2
C)R3
D)R4
Q3) A democratic participative leader ________.
A)seeks input and shares the final decision
B)shares the final decision without input
C)makes the final decision without input
D)seeks input but makes the final decision by oneself
Q4) One of the keys to being a good team leader is to know when to leave a team alone.
A)True
B)False
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Chapter 13: Communication and Information
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Q1) In a short essay, explain how information overload can serve as a barrier to effective communication.
Q2) How should a speaker respond if he feels that his message is being misunderstood?
A)find a new listener
B)ask the listener to summarize C)repeat the message word for word D)speak more loudly
Q3) A ________ is the actual physical product encoded by the source.
A)channel
B)message
C)thought D)source
Q4) The purpose of feedback is to determine whether a message was ________. A)received
B)received and understood C)worth sending D)verbal or nonverbal
Q5) In a short essay, discuss the two best-known types of nonverbal communication.
Q6) In a short essay, explain how gender can affect communication.
Page 15
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Chapter 14: Foundations of Control
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Sample Questions
Q1) What fraction of U.S.employees do personal website surfing every day?
A)less than one-quarter
B)slightly less than half
C)more than half
D)almost all
Q2) Control is the process of monitoring and evaluating activities to ensure that they are being accomplished as planned.
A)True
B)False
Q3) In any given week, about ________ workers are attacked by coworkers or former coworkers and seriously injured.
A)1 percent of all
B)10
C)25
D)100
Q4) A manager measuring actual performance is like a teacher ________.
A)composing a test
B)grading a test
C)helping a student study for a test
D)making an assignment
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Chapter 15: Operations Management
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Q1) Courtesy and timeliness are measures of ________.
A)product quality
B)service quality
C)product appeal
D)service cost
Q2) ISO 9000 is a series of standards that ensure that products ________.
A)are of minimal quality
B)conform to customer requirements
C)conform to industry rules
D)exceed government requirements
Q3) In a short essay, explain how required capabilities can be an obstacle to effective management of a value chain.
Q4) Where did the modern era of manufacturing primarily begin?
A)the coal industry
B)Detroit automobile factories
C)southern cotton plantations
D)northeastern textile mills
Q5) Operations management is part of the transformation process.
A)True
B)False
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Chapter 16: Appendix: History Module
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Sample Questions
Q1) Job specialization entails breaking down a complex job into ________.
A)five key components
B)broad general categories
C)simple, narrow repetitive tasks
D)nonrepeating tasks
Q2) Unity of command means that all employees should answer to only one superior.
A)True
B)False
Q3) The contingency approach to management states that there is a single best way to manage all organizations.
A)True
B)False
Q4) Managers began to look at how systems theory related to organizations in this decade.
A)1940s
B)1950s
C)1960s
D)1980s
Q5) In a short essay, explain how the systems approach contributes to the understanding of management.
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Chapter 17: Appendix: Entrepreneurship Module
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Q1) When they first start out, most small entrepreneurial ventures have a very informal organizational structure.
A)True
B)False
Q2) Employee empowerment increases productivity but decreases employee motivation.
A)True
B)False
Q3) In a short essay, describe the steps an entrepreneur typically takes in deciding whether to begin an entrepreneurial venture.
Q4) In a short essay, describe the factors that determine whether an entrepreneurial venture will be mechanistic or organic in structure.
Q5) During the fourth and final step of the planning and organizing phase of an entrepreneurial venture, this is accomplished.
A)selecting a legal business organization form
B)stating a mission
C)selecting an organizational design
D)creating a business plan
Q6) In a short essay, describe the classic entrepreneurial personality.
Page 19
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Chapter 18: Appendix: Quantitative Module
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Q1) A manager uses break-even analysis to find out how many units of a product he needs to sell to make a profit of zero.
A)True
B)False
Q2) In a short essay, explain how the break-even point (BE)changes with variables TFC (total fixed costs), P (unit price), and VC (variable cost per unit).
Q3) The goal of the economic order quantity (EOQ)model is to maximize the total costs that are categorized as carrying costs and ordering costs.
A)True
B)False
Q4) The greater the ratio of TFC to (P - VC)is means that the business needs to sell fewer units to make a profit.
A)True
B)False
Q5) In a short essay, explain what the value of P in queuing theory provides for a manager.
Q6) In a short essay, explain the type of strategy that an optimistic manager would take for her company.
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Chapter 19: Appendix: Career Module
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Sample Questions
Q1) Even the prepared person cannot take advantage of luck unless he or she
A)is highly intelligent
B)can take action when opportunity knocks
C)can convince others to join his or her effort
D)puts in 16-hour days
Q2) Which statement best summarizes the relationship between success and luck?
A)All successes depend partly on luck.
B)Most successes depend totally on luck.
C)Success has nothing to do with luck.
D)Luck seldom has anything to do with success.
Q3) The second step in constructing a career path is matching your strengths and interests to opportunities in the market.
A)True
B)False
Q4) Explain the role that luck typically plays in success.
Q5) Today's job seekers identify quality child care as an important job benefit.
A)True
B)False
Q6) Explain how the idea of a career has changed over recent decades.
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