Management for Asia Pacific Question Bank
Course Introduction
Management for Asia Pacific explores the unique challenges and opportunities of managing organizations in the dynamic and diverse Asia Pacific region. The course examines cross-cultural management, regional economic integration, and the influence of social, political, and cultural factors on business strategies. Students will gain practical insights into leadership, human resource management, negotiation, and decision-making within the context of various Asia Pacific economies. The curriculum also covers case studies on local and multinational companies to deepen understanding of how global management principles are adapted to fit the Asia Pacific business environment.
Recommended Textbook Management 6th Asia Pacific Edition by
John R. Schermerhorn Jr
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21 Chapters
2700 Verified Questions
2700 Flashcards
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Page 2
Chapter 1: The Changing World of Management
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131 Verified Questions
131 Flashcards
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Sample Questions
Q1) 'Is there a major shortfall in the number of minorities working in our business?' is a question associated with the 'management challenge' of______________________.
Answer: diversity
Q2) Identify and define the five leadership skills associated with effective crisis management.Be sure to use examples to illustrate your answer.
Answer: Students should be able to identify the five leadership skills identified in the section Turbulent Times: Managing crises and unexpected events namely: stay calm, be visible, put people before business, tell the truth, know when to get back to business.
For each of the five leadership skills identified, students should be able to include real or imagined examples to demonstrate their understanding.
Q3) In small businesses,which of the following is the most important managerial role?
A) Liaison
B) Resource allocator
C) Monitor
D) Leader
E) Figurehead
Answer: B
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3
Chapter 2: The Evolution of Management Thinking
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) The concept of focus on managing the total organisation to deliver customer satisfaction is known as:
A) total quality management (TQM)
B) synergy
C) the human resource perspective
D) contented management
E) behavioural sciences approach.
Answer: A
Q2) Each of the following is a characteristic of scientific management except:
A) Workers with appropriate abilities are selected for specific tasks.
B) Training within the organisation is specialised and idiosyncratic.
C) Workers are given wage incentives for increased output.
D) There is a standard method for performing each job.
E) The organisation supports its workers by planning their tasks and eliminating interruptions.
Answer: B
Q3) Where managerial and technical work are able to be specialised to produce more and better quality work with the same amount of effort is known as _______________ (three words).
Answer: unity of direction
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Chapter 3: The Environment and Corporate Culture
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133 Verified Questions
133 Flashcards
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Sample Questions
Q1) The __________________emerges in an environment that requires fast response and high-risk decision making.
A) adaptability culture
B) achievement culture
C) consistency culture
D) involvement culture
Answer: A
Q2) The __________________ culture is suited to organisations concerned with serving specific customers in the external environment but without the intense need for flexibility and rapid change.
Answer: achievement
Q3) The unemployment market represents people in the environment who can be hired to work for the organisation.
A)True
B)False
Answer: False
Q4) List five visible artifacts of an organisation's culture.
Answer: Possible responses would include,but would not be limited to: dress,heroes,office layout,symbols,slogans and ceremonies.
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Chapter 4: Managing in a Global Environment
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) List the key factors in the economic,legal/political and sociocultural contexts.
Q2) Each of the following dimensions are included in the GLOBE project,except:
A) assertiveness
B) humane orientation
C) power distance
D) performance orientation
E) gender differentiation.
Q3) __________________ is the degree to which people accept inequality in power among institutions,organisations and people.
A) Power distance
B) Uncertainty avoidance
C) Individualism
D) Collectivism
E) Masculinity
Q4) In the ____________________ stage,an organisation's market potential is limited to the home country.
Q5) ___________________ refers to a cultural preference for achievement,whereas ________________ refers to a cultural preference for cooperation.
Q6) List the four stages of globalisation.
Page 6
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Chapter 5: Ethics,Social Responsibility and Sustainable Development
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128 Verified Questions
128 Flashcards
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Sample Questions
Q1) A situation that arises when all alternative choices or behaviours have been deemed undesirable because of the potentially negative ethical consequences,making it difficult to distinguish right from wrong,is considered:
A) a moral agent
B) a social responsibility
C) an ethical dilemma
D) an ethical standard
E) discretionary responsibility.
Q2) All of the following are examples of special interest groups,except:
A) Australian Shareholders Association
B) Miscellaneous Workers Union
C) Doctors for Forests
D) consumerists
E) The High Court of Australia
Q3) At the pre-conventional level,individuals are concerned with external rewards and punishments and obey authority to avoid detrimental personal consequences.
A)True
B)False
Q4) Define what is meant by the term 'ethical dilemma'.
Page 7
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Chapter 6: Managing Start-Ups and New Ventures
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131 Verified Questions
131 Flashcards
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Sample Questions
Q1) Identify the 10 fundamental characteristics that research has shown exists in an effective business plan.
Q2) Which of these offers the advantage that the entrepreneur has the ability to develop and design the business in the entrepreneur's own way?
A) Participate in a business incubator
B) Start a new business
C) Buy a franchise
D) Buy an existing business
E) All of these choices.
Q3) Since 1998,a major investment in computer systems was made to provide CEO Peter Dryen at Dryen Australia with the type of information he could no longer keep up with himself.This would suggest that Dryen Australia is in the ________ stage.
A) existence
B) growth
C) take-off
D) success
E) maturity
Q4) List the viable tactics for becoming a new business owner.
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Page 8
Chapter 7: Organisational Planning and Goal Setting
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133 Verified Questions
133 Flashcards
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Sample Questions
Q1) One of the problems with ____________________ (three words)is that they are often out of touch with the constantly changing realities faced by line managers and front-line workers.
Q2) The act of determining the organisation's goals and the means for achieving them is called goal setting.
A)True
B)False
Q3) An organisation's mission describes its reason for existence.
A)True
B)False
Q4) The management function concerned with defining goals for future organisational performance and deciding on tasks and resources needed to attain them is known as goal-setting.
A)True
B)False
Q5) The three essential stages of crisis management are ________________________.
Q6) List the benefits and limitations of the formal planning process.
Q7) ___________________ (two words)are the responsibility of lower management (i.e.department leaders and individual employees).
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Chapter 8: Strategy Formulation and Implementation
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) The modification of product design and advertising strategies to suit the specific needs of individual countries is referred to as a:
A) domestic strategy
B) global strategy
C) transnational strategy
D) multidomestic strategy
E) market design strategy.
Q2) The _______ ______________ strategy involves seeking efficient facilities,cutting costs and using tight cost controls to be more efficient than competitors.
A) cost leadership
B) differentiation
C) focus
D) internal growth
E) liquidation
Q3) In the BCG Matrix,a new business venture,or a brand new product line would represent a Star for the organisation.
A)True
B)False
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Page 10
Chapter 9: Managerial Decision Making
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124 Verified Questions
124 Flashcards
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Sample Questions
Q1) ____________________ refers to the media comprehension of the decision situation based on past experience,but without conscious thought.
Q2) When an outback community hospital decides to add a radiation therapy unit,it is considered a:
A) programmed decision
B) structured decision
C) non-programmed decision
D) poor management decision
E) certainty decision.
Q3) The ____________ style is used by people who prefer simple,clear-cut solutions to problems.
A) behavioural
B) conceptual C) classical D) analytical
E) directive
Q4) ____________________ (two words)is decision-making technique in which people are assigned to express competing point of view.
Q5) List the major differences between programmed and non-programmed decisions.
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Chapter 10: Designing Organisation Structure
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134 Verified Questions
134 Flashcards
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Sample Questions
Q1) ____________________ means that the people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command.
Q2) Which of the following factors is not associated with larger span of management?
A) Work performed by subordinates is stable and routine.
B) Subordinates perform similar work tasks.
C) Subordinates are located at various different locations.
D) Subordinates are highly trained and need little direction.
E) Rules and procedures defining task activities are available.
Q3) List the five approaches to departmentalisation.
Q4) Strategy defines __________ to do,while organising defines __________ to do it.
A) how; what
B) how; why
C) what; how
D) what; why
E) when; what
Q5) A task force is a permanent team or committee designed to solve a short-term problem involving several departments.
A)True
B)False
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Chapter 11: Managing Change and Innovation
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126 Verified Questions
126 Flashcards
Source URL: https://quizplus.com/quiz/43787
Sample Questions
Q1) All the following are characteristics of the creative organisation,except:
A) seeks immediate returns on investment
B) open channels of communication
C) assigns non-specialists to solve problems
D) decentralised
E) playful culture.
Q2) Idea champions,the new venture teams and skunkworks are all elements of the entrepreneurship approach to innovation.
A)True
B)False
Q3) A ______________ represents a change in the organisation's product or service outputs,whereas a ___________ pertains to the organisation's production processes.
A) technology change; product change
B) product change; technology change
C) performance gap; technology change
D) product change; performance gap
E) None of these choices.
Q4) List the characteristics of creative individuals and creative organisations.
Q5) List the characteristics of a successful new product development.
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Chapter 12: Managing Human Resourcess
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125 Verified Questions
125 Flashcards
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Sample Questions
Q1) The process of determining the skills,abilities and other attributes a person needs to perform a particular job is known as the selection process.
A)True
B)False
Q2) Coaching is a process that uses multiple raters,including self-rating,to appraise employee performance and guide development.
A)True
B)False
Q3) A situation where a potential employee is 'adopted' by an experienced employee so that they can see how a particular job is performed is known as 'on-the-job training'.
A)True
B)False
Q4) Assessment centres present a series of managerial situations to groups of applicants over,say,a two- or three-day period.
A)True
B)False
Q5) Explain the appraisal process known as '360-degree feedback'.
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Page 14
Chapter 13: Managing Diversity
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) Creating a climate in which the potential advantage of diversity of organisational or group performance is maximised,while potential disadvantages are minimised,is known as inclusion.
A)True
B)False
Q2) When a manager creates a heterogeneous team made up of individuals with diverse backgrounds and skill sets,they have established a diversity of perspective in the organisation.
A)True
B)False
Q3) 'Better use of employee talent' and 'increased understanding of the marketplace' are both considered dividends of workplace diversity.
A)True
B)False
Q4) An homogenous workforce will be more likely to be open minded to a broad vision as brought by sustainable development approaches.
A)True
B)False
Q5) Identify and define the three factors that shape personal bias.
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Chapter 14: Individual Behaviour in Organisations
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) Sabrina,a final year economics student at the University of Tasmania,believes that it is okay to get a Distinction,but that it is more important to learn in a class than get an easy High Distinction without learning.Sabrina's belief reflects which component of attitude?
A) Behaviour
B) Cognitions
C) Dissonance
D) Feeling
E) Affect
Q2) The tendency to place the primary responsibility for one's success or failure either within oneself or on outside forces is referred to as:
A) Machiavellianism
B) emotional stability
C) locus of control
D) authoritarianism
E) extroversion.
Q3) List the potential perceptual distortions they can lead to errors perception.
Q4) Define what is meant by the term 'fundamental attribution error' (FAE).Using examples,discuss the three factors that underpin FAEs.
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Chapter 15: Leadership
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137 Verified Questions
137 Flashcards
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Sample Questions
Q1) Which of these is the power coming from a formal management position in the organisation?
A) Legitimate power
B) Coercive power
C) Reward power
D) Referent power
E) Expert power
Q2) A situational variable that counteracts a leadership style and prevents the leader from displaying certain behaviours is known as a neutraliser.
A)True
B)False
Q3) The ability to influence people toward the attainment of goals is known as
Q4) According to the Level 5 leadership hierarchy,the "highly capable individual" is considered more developed than the "contributing team member".
A)True
B)False
Q5) Distinguish between charismatic and transformational leadership.
Q6) List the two dimensions used in Blake and Mouton's Leadership Grid.
Page 17
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Chapter 16: Motivating Employees
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) Define the concept of 'motivation' and on what basis it occurs in individuals.What is the role of motivation in the employer-employee relationship?
Q2) Define the 'carrot and stick' approach to motivation,and identify the criticisms that undermine its usefulness in the workplace.
Q3) Content theories,process theories and reinforcement theories are three categories of motivation theories.
A)True
B)False
Q4) One of your fellow students is continually late to tutorials.The tutor (Dr Dre)has tried numerous verbal warnings and recently threatened to deduct two per cent off the student's final grade each time he is late without cause.The student then began to show up on time.Based on the above,the tutor's actions are consistent with which of the following reinforcement techniques?
A) Negative reinforcement
B) Extinction
C) Positive reinforcement
D) Rewards enhancement
E) Avoidance learning
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18
Chapter 17: Communication in Organisations
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130 Verified Questions
130 Flashcards
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Sample Questions
Q1) __________exist(s)outside the formally authorised channels and do not adhere to the organisation's hierarchy of authority.
A) Regular channels of communication
B) Formal channels of communication
C) Irregular channels of communication
D) Informal channels of communication
E) None of these choices.
Q2) Which of these media for communication does not focus on a single receiver,uses limited information cues and does not permit feedback?
A) Bulletins
B) Telephone conversations
C) Video conference
D) Face-to-face contact
E) A personal memo
Q3) ___________________ (two words)refers to the messages and information sent from top management to employees in a downwards direction.
Q4) List the criteria for communicating effectively in a crisis situation.
Q5) List the five types of downward communication.
Q6) List the characteristics of an effective listener.
Page 19
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Chapter 18: Leading Teams
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138 Flashcards
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Sample Questions
Q1) Which of these refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?
A) A special-purpose team
B) A self-managed team
C) A horizontal team
D) A vertical team
E) A diagonal team
Q2) ______________ (two words)results from disagreements about the goals to be achieved or the content of the task to be performed.
Q3) Which of these refers to a unit of two or more people who interact and coordinate their work to accomplish a specific objective?
A) An organisation
B) A council
C) A committee
D) A team
E) Leadership
Q4) During the ____________________ stage,the leader's role is to facilitate task accomplishment.
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Page 20
Chapter 19: Managerial and Quality Control
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) With TQM,employees must be trained to think in terms of __________ and not
A) prevention; detection
B) detection; prevention
C) measurement; prevention
D) innovation; improvement
E) None of these choices.
Q2) Total quality management engages the participation of all employees and has a defect target of 1.0 per cent or less.
A)True
B)False
Q3) List the characteristics of a decentralised control.
Q4) A __________ is a group of between six and 12 volunteer employees who meet regularly to discuss and solve problems affecting their common work activities.
A) feedforward control group
B) work team
C) quality circle
D) committee
E) problem team
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Chapter 20: Managing the Value Chain, Information
Technology and E-Business
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132 Verified Questions
132 Flashcards
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Sample Questions
Q1) A small or medium-sized automated production line that can be adapted to produce more than one product line is known as a(n)__________________________(three words).
Q2) In which of the following layouts is staffing flexibility enhanced?
A) Process layout
B) Product layout
C) Cellular layout
D) Fixed-position layout
E) One-position layout
Q3) Inventory includes which of the following?
A)Finished goods
B)Work in process
C)Raw materials
D)All of these choices.
E)B and C.
Q4) __________________________________ (three words)are interactive,computer-based information systems that rely on decision models and specialised databases to support decision makers.
Q5) Name and briefly describe the four most common types of facilities layouts.
Q6) List the seven recommendations for a business's effective use of the Internet. Page 22
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Page 23
Chapter 21: Making Effective Management Happen
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) 'Purpose' is a statement of intent and overall aims of the organisation,usually specified as a set of objectives.
A)True
B)False
Q2) Understanding how clients actually use their services or products is part of effective ____________________ (three words).
Q3) Differentiate between the terms 'purpose','direction' and 'mission'.
Q4) __________________ refers to the responsibility or blame worthiness of a person or team for a set of outcomes that have been agreed to be achieved.
A) Accountability
B) Project management
C) Initiative fatigue
D) Micromanagement
E) Diligence
Q5) Building personal bonds between the client and the organisation forms part of effective____________________ (three words).
Q6) Organisations that encourage creativity at all levels of the organisation are said to have effective ___________________ (two words).
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