Management Ethics Study Guide
Questions
Course Introduction
Management Ethics explores the principles and challenges involved in ethical decision-making within organizations. The course examines theories of ethics, the roles and responsibilities of managers, and the impact of ethical and unethical behaviors on stakeholders and society. Students analyze real-world case studies to understand ethical dilemmas faced by leaders and develop frameworks for responsible management practices. Emphasis is placed on cultivating integrity, transparency, accountability, and ethical leadership in diverse business environments.
Recommended Textbook
Understanding Business Ethics 3rd Edition by
Peter A. Stanwick
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13 Chapters
687 Verified Questions
687 Flashcards
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Chapter 1: The Foundation of Ethical Thought
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Q1) _____________ is a prescribed course of action that attempts to ensure that ethical behavior will be followed in the future.
A) Analytical ethics
B) Descriptive ethics
C) Normative ethics
D) Constructive ethics
Answer: C
Q2) The transparency principle is based on the belief that every employee should conduct business in a truthful and open manner.
A)True
B)False
Answer: True
Q3) The values that an individual uses to interpret whether any particular action or behavior is considered legal or illegal are called ethics.
A)True
B)False
Answer: False
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Page 3
Chapter 2: The Evolving Complexities of Business Ethics
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Q1) Based on the findings of the 2011 National Business Ethics Survey, what proportion of Generation X felt pressure to act unethically in the workplace?
A) 8%
B) 10%
C) 25%
D) 7%
Answer: B
Q2) Which philosopher stated that a person is not complete until that person is a contributing member of society?
A) Socrates
B) Aristotle
C) Plato
D) Napoleon
Answer: B
Q3) The illusion of objectivity occurs when a decision maker believes that his or her decisions are free of biases.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Stakeholders and Corporate Social Responsibility
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Sample Questions
Q1) A firm whose philanthropy focus is high for competence orientation and low for market orientation is described as a(n) _________________ configuration.
A) Constricted philanthropy
B) Peripheral philanthropy
C) Dispersed philanthropy
D) Strategic philanthropy
Answer: A
Q2) Which of the following is not one of the key trust factors between the firm and the stakeholder____________?
A) Rational prediction of outcomes
B) Emotion
C) Financial return
D) A clear moral element
Answer: C
Q3) A benefit corporation is an organization that integrates financial, social, and environmental objectives.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Ethics and Financial Reporting
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Q1) Which is not one of the five philosophical prepositions of external financial reporting ?
A) External realism
B) Subjective judgement
C) Insider trading practices
D) Commitment to rationalism
Q2) ______________ is when an individual is selective pertaining to the information given to him or her when a decision needs to be made.
A) The halo effect
B) Selective perception
C) Plausible deniability
D) Escalation of commitment
Q3) ______________ financing creates separate legal entities from the parent company. Since these entities are not wholly owned subsidiaries they can be hidden from the investors by keeping the entities off the financial statements.
A) Off-balance sheet
B) Off-shore
C) Cookie jar
D) Virtual
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6
Chapter 5: Ethical Leadership and Corporate Governance
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Q1) The _______________ of ethical power refers to the leader establishing a long term vision for the organization.
A) Purpose
B) Perspective
C) Persistence
D) Patience
Q2) When the CEO is also the chairman of the board, it is called ____________.
A) CEO universality
B) CEO duality
C) CEO certification
D) CEO intervention
Q3) The relationship between stakeholders and corporate governance is critical. Which of the following is not one of the criteria for success?
A) Reviewing global compliance standards
B) Examine how its actions affect the corporate image
C) How the ethical vision of top management changes over time
D) Consistently improving financial performance.
Q4) In a short essay, list and discuss the six core ethical values that are recommended to guide the behavior of board members.
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Chapter 6: Strategic Planning, Corporate Culture, and Corporate Compliance
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Q1) ______________ is the process in which future courses of action are developed to achieve the firm's short- and long-term goals.
A) Strategic planning
B) Tactical planning
C) Operational planning
D) Virtual planning
Q2) Schein developed a set of enabling mechanisms to change culture. Which of the following is not a secondary articulation and reinforcement mechanism?
A) Design and structure of the organization
B) The leader's criteria for allocation of rewards
C) Design of buildings, facades and physical spaces
D) Formal statements developed to represent the firm's philosophy.
Q3) _____________ are based on what groups within the firm learn about what is acceptable and not acceptable.
A) Shared values
B) Basic assumptions
C) Artifacts
D) Self-interests
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Chapter 7: Decision Making and Human Resource Issues
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Q1) The individual is governed by his or her own chosen ethical principles in which of the following stages of moral development?
A) Obedience and punishment orientation
B) Instrumental purpose and exchange
C) Interpersonal accord, conformity, mutual expectations
D) Universal ethical principles.
Q2) Actions which the decision maker cannot change are called
A) Rigid actions
B) Inflexible actions
C) Nondiscretionary actions
D) Discretionary actions
Q3) Which of the following is not a form of employee monitoring?
A) Going undercover
B) Tapping landline phones
C) Bullying
D) Monitoring personal web postings
Q4) In a short essay, list and discuss the six stages in the moral development of an individual.
Q5) In a short essay, list and discuss the three categories of moral luck.
Q6) In a short essay, list and discuss the elements involved in employee monitoring.
Page 9
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Chapter 8: Ethics and the Environment
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Q1) In a short essay, list and discuss the five types of risks a firm encounters due to the impact of climate change.
Q2) Firms that had _______________ had the highest incidneces of environmental policies
A) a low level of financial performance
B) a medium level of financial performance
C) a high level of financial performance
D) a market leading level of financial performance
Q3) Regulatory risk is based on the assumption that as climate change continues to impact the world, the vulnerability of suppliers and the raw materials needed for manufacturing will decrease.
A)True
B)False
Q4) To view sustainability from a global perspective, it must be recognized that countries in different stages of development regard sustainability with different priorities. A)True
B)False
Q5) In a short essay, explain the concept of the Tragedy of the Commons.
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Chapter 9: Ethics and Information Technology
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Q1) Information overload is a positive benefit of e-mail communication channels in organizations.
A)True
B)False
Q2) _____________ has two treaties that protect the copyrights of intellectual property worldwide on properties such as books, songs, films, and pirated CDs and DVDs.
A) The European Union's Electronic Commerce Directive
B) Millennium Development Summit
C) The World Intellectual Property Organization
D) USA Patriot Act
Q3) Which of the following types of analysis focuses on an evaluation of whether the options available to the manager impact any of the fundamental ethical duties of the manager?
A) Stakeholder analysis
B) Utilitarian goal-based analysis
C) Government-based analysis
D) Duty-based analysis
Q4) In a short essay discuss how the use of e-mail impacts on the privacy of employees.
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Chapter 10: Ethics and Information Technology
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Q1) There are six steps in building a two-way relationship between the firm and the customer. Which is not one?
A) Developing a database
B) Analyzing the consumer data
C) Targeting the customers
D) Financial incentives for the customers
Q2) During the 2002 hurricane in Baton Rouge, Louisiana, what was the opportunistic price of the flashlight?
A) $4.97
B) $7.99
C) $11.98
D) $14.97
Q3) A consumer boycott can be defined as "an attempt by one or more parties to achieve certain objectives by urging individual consumers to refrain from making purchases in the marketplace.'
A)True
B)False
Q4) In a short essay, list the seven steps to developing a customer relationship management model.
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Chapter 11: Ethical Issues in the Developing World
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Q1) An example of a(n) _______________ would be an individual who sets up a relief organization to help individuals who have been affected by a natural disaster.
A) Social bricoleur
B) Social constructionist
C) Social technologist
D) Social engineer
Q2) To be classified as a biofuel, a product must be made of at least _______ renewable materials and be produced from living organisms or from organic/food waste products.
A) 20%
B) 40%
C) 60%
D) 80%
Q3) Which of the following is NOT one of the different types of social entrepreneurs based on the proposed typology by Skaher Zahra?
A) Social Bricoleur
B) Social Constructionist
C) Social Technologist
D) Social Engineer
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Page 13
Chapter 12: Establishing a Code of Ethics and Ethical Guidelines
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Q1) Deloitte recommends a standard format for a code of ethics. What is the first part of the code?
A) An ethical decision framework to assists employees
B) A listing of available resources for obtaining guidance
C) The company's mission statement, vision, and values
D) A letter from the senior leadership team that sets the tone of the code
Q2) Which of the following is NOT one of the three major global codes of ethics as indicated in the text?
A) The Caux Round Table Principles
B) Kyoto Treaty
C) The Organization of Economic Co-operation and Development guidelines for multinational enterprises
D) The United Nations Global Impact
Q3) The three major stages of the TRM system are unfreezing, moving, and refreezing.
A)True
B)False
Q4) In a short essay, list and discuss common mistakes that companies make when developing global ethics programs.
Q5) In a short essay, describe the main elements of a Living Code of Ethics.
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Chapter 13: Evaluating Corporate Ethics
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Q1) The ____________ was amended in 1986.
A) False Claims Act
B) Sarbanes-Oxley Act
C) Occupational Safety and Health Administration
D) US Foreign Corrupt Practices Act
Q2) The ____________ has the authority to enforce the whistle-blower section of the Sarbanes-Oxley Act.
A) Federal Trade Commission
B) Occupational Safety and Health Administration
C) Federal Communications Commission
D) Securities Exchange Commission
Q3) In the opening vignette, the Hillsborough accident occurred in ______.
A) Liverpool
B) Nottingham
C) Sheffield
D) London
Q4) In a short essay, explain whistle-blowing and list the four-step process that must take place before a firm is notified by a whistle-blower of potentially unethical behavior.
Q5) In a short essay, describe the concept of ethical auditing.
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