Management Ethics Exam Preparation Guide
Course Introduction
Management Ethics explores the principles and practices of ethical decision-making within organizational contexts. The course examines key ethical theories, frameworks for resolving dilemmas, and the impact of ethical leadership on corporate culture and stakeholder relationships. Students analyze real-world case studies, consider issues such as corporate social responsibility, diversity and inclusion, environmental sustainability, and the ethical implications of technology and globalization in management. Through critical reflection and practical application, the course fosters a deeper understanding of the complexities and importance of ethical conduct in contemporary management roles.
Recommended Textbook
Business Ethics How to Design and Manage Ethical Organizations 1st Edition by Denis Collins
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Page 2
Chapter 1: Unethical Behaviors in Organizations and Human
Nature
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) Reputation management is a minor concern for most organizations.
A)True
B)False
Answer: False
Q2) Provide at least four examples of competitive advantages of ethical organizations. Answer: May include enhanced financial performance,higher levels of employee motivation and productivity,increased consumer satisfaction and loyalty,opportunities with high-quality suppliers,higher levels of investor satisfaction and loyalty,reputational advantages.
Q3) According to psychological research,individuals begin to lie when they are teenagers and young adults.
A)True
B)False
Answer: False
Q4) Most organizations face no ethical challenges.
A)True
B)False
Answer: False
Page 3
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Chapter 2: A Historical Perspective on Business Ethics
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Sample Questions
Q1) Peaceful relations between indigenous tribes and the Pilgrims ended when the indigenous tribes violated fur trading pacts and land agreements.
A)True
B)False
Answer: False
Q2) All groups at Plymouth were required to observe the Pilgrims' strict religious lifestyle.
A)True
B)False
Answer: False
Q3) Adam Smith argued that when self-regulating moral mechanisms fail,________________ must serve to protect the public from egregious immoral actions.
A) democracy
B) strong justice systems
C) individual sanctions
D) all of the above
E) none of the above
Answer: B
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4
Chapter 3: Hiring Ethical People
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Sample Questions
Q1) Discuss the personality factors that are most relevant for understanding a job candidate's ethics.
Answer: Traits explored through personality measures including conscientiousness,which measures responsibility,dependability and work ethic; social dominance orientation and bullying measures,which measure propensity toward racial and gender discrimination and hostile work environments; organizational citizenship behavior,which measures an individual's propensity to help others. The "big five" of extraversion,agreeableness,conscientiousness,emotional stability,and openness to experience.
Q2) Unlawful discrimination can occur in which of the following situations?
A) the front end, by excluding candidates from the hiring pool
B) the back end, by intentional or unintentional choices at the hiring stage
C) during employment, in retention and promotion processes
D) all of the above
E) none of the above
Answer: D
Q3) It is a violation of a job candidate's civil rights to require reference checks.
A)True
B)False
Answer: False
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Chapter 4: Codes of Ethics and Codes of Conduct
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Sample Questions
Q1) A _______________,which is legal,expedites performance of "routine governmental action," such as obtaining permits,processing paperwork,loading and unloading cargo,and scheduling inspections to transit goods across borders.
A) bribe
B) facilitating payment
C) temptation
D) competitive advantage
E) none of the above
Q2) If the Code of Ethics and Code of Conduct are visible in the organization,it is not necessary to discuss them with new employees.
A)True
B)False
Q3) What purposes do Codes of Ethics and Codes of Conduct fulfill in an organization?
Q4) The Foreign Corrupt Practices Act (FCPA)makes no distinction between "bribes" and "facilitating payments".
A)True
B)False
Q5) Discuss the relationship between Codes of Ethics and organizational assessment.
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Chapter 5: Ethical Decision Making
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Sample Questions
Q1) A quick insight independent of any reasoning process of right and wrong is known as:
A) ethical sensitivity
B) ethical judgment
C) ethical intuition
D) all of the above
E) none of the above
Q2) Dilemmas often arise because people usually have a very short time to respond to an ethical issue.
A)True
B)False
Q3) Though they provide helpful lists of questions to ask when facing an ethical dilemma,the Rotary's Four-Way Test and Raytheon's Ethics Quick Test and ACTION model are not philosophically systematic.
A)True
B)False
Q4) Discuss the relationship between Kohlberg's stages of moral development and the six ethical theories presented in the chapter by defining each stage and its associated ethical theories.
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Chapter 6: Ethics Training
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Sample Questions
Q1) Discuss the steps involved in facilitating an ethics dialogue workshop through application of the systematic rational ethical decision-making framework.
Q2) Because types of ethical dilemmas vary according to who is involved,the circumstances and context,it is not particularly helpful to explore common ethical problems experienced in the organization or its industry.
A)True
B)False
Q3) An effective way of presenting ethics training to employees is to frame it as a method of ___________.
A) continuous improvement in the organization
B) determining whether unethical behavior has occurred
C) ensuring appropriate consequences for unethical behavior
D) all of the above
E) none of the above
Q4) Approximately 60 percent of employees have stolen from their employers. A)True
B)False
Q5) Outline the steps required for an effective ethics training workshop.
Q6) How would you assess the success of an ethics training workshop?
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Chapter 7: Respecting Employee Diversity
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Sample Questions
Q1) Though factors including race and gender may lead to stereotyping and prejudging of others,organizational factors including status and seniority are not related to diversity.
A)True
B)False
Q2) Provide an overview of the competitive advantages of diversity management in the workplace.
Q3) Legislation including Title VII of the Civil Rights Act has made workplace discrimination obsolete.
A)True
B)False
Q4) A popular personality assessment tool used by employers is called the:
A) Personality Profile (PP)
B) Myers-Briggs Type Indicator (MBTI)
C) Rational Ethical Decision Framework (REDF)
D) all of the above
E) none of the above
Q5) Explain the most common types of workplace discrimination,including at least four examples.
Q6) Discuss the steps required to successfully implement a diversity initiative.
Page 9
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Chapter 8: Ethics Reporting Systems
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Sample Questions
Q1) In order to be effective,the ethics and compliance officer must be someone in a dedicated position,not someone who serves that function in addition to another role such as legal counsel.
A)True
B)False
Q2) Legislation developed in response to the 2008-2010 financial crisis,which includes rewards for information about securities violations successfully enforced by the Securities and Exchange Commission,is called the ______________.
A) Dodd-Frank Act
B) Sarbanes-Oxley Act
C) Civil Rights Act
D) False Claims Act
E) none of the above
Q3) An approachable manager displays which of the following characteristics?
A) authoritarian leadership
B) honesty and transparency
C) discourages dissent
D) all of the above
E) none of the above
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Page 10
Chapter 9: Managers as Ethical Leaders and Role Models
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Sample Questions
Q1) Proponents of "Theory X" of management subscribe to the belief that employees are inherently:
A) lazy
B) creative
C) self-directed
D) respected
E) none of the above
Q2) Social psychologists French and Raven have differentiated among five types of power bases individuals can have based on which aspect?
A) status in the organization
B) level of seniority
C) relationship to others in the organization
D) all of the above
E) none of the above
Q3) There does not seem to be a measurable correlation between personal integrity and successful leadership in management.
A)True
B)False
Q4) Identify and define the five sources of power available to managers.
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Chapter 10: Engaging and Empowering Ethical Employees
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Q1) Employee _________ refers to an emotional connection to the job task,work unit,or organization.
A) empowerment
B) engagement
C) virtue
D) flow
E) none of the above
Q2) Which of the following is not among the factors impacting job satisfaction?
A) achievement
B) recognition
C) base wage or salary
D) growth
E) none of the above
Q3) Employee ____________ is an emotional bond or attachment an employee has to the work task,organization and its members.
A) morality
B) motivation
C) engagement
D) empowerment
E) none of the above
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Chapter 11: Environmental Management
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Q1) The 1980s,under the Reagan administration,was characterized by which of the following approaches to environmental management?
A) "proactive" regulation emphasizing innovation
B) "cooperative" regulation emphasizing free market solutions
C) "adversarial" regulation emphasizing consequences for noncompliance
D) all of the above
E) none of the above
Q2) Rapidly industrializing ____________ has now surpassed the United States as the world's largest emitter of greenhouse gases.
A) India
B) China
C) Russia
D) all of the above
E) none of the above
Q3) LEED certification ensures that a building exceeds all recommendations for seven levels of new construction and major renovations.
A)True
B)False
Q4) Discuss the competitive advantages to an organization for becoming eco-friendly.
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Chapter 12: Community Outreach and Respect
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Q1) Community involvement should not be used as a mechanism for networking,as that dampens the spirit of the philanthropic activities.
A)True
B)False
Q2) The Global Reporting Initiative (GRI)offers a standardized framework for community impact reporting,in addition to environmental performance.
A)True
B)False
Q3) Employees who experience enjoyable and essential work are always able to successfully avoid burnout.
A)True
B)False
Q4) The process of determining a nonprofit strategic partner for corporate philanthropic activities includes exploring which three questions?
Q5) Research indicates that philanthropy can help mitigate the negative effects when things go wrong in an organization.
A)True
B)False
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