Course Introduction
Management Ethics Exam
Bank
Management Ethics explores the principles and standards that guide ethical decision-making and responsible behavior in management. The course examines the role of personal values, organizational culture, and societal expectations in shaping the ethical conduct of leaders and managers. Students will analyze real-world cases, ethical dilemmas, and frameworks for resolving conflicts, while considering the impact of globalization, corporate social responsibility, and stakeholder interests. Through critical discussion and practical application, the course aims to foster ethical awareness and promote integrity in managerial practice.
Recommended Textbook
Business Ethics How to Design and Manage Ethical Organizations 1st Edition by Denis Collins
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12 Chapters
769 Verified Questions
769 Flashcards
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Page 2
Chapter 1: Unethical Behaviors in Organizations and Human
Nature
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/7633
Sample Questions
Q1) Which of the following is not cited as a reason people intentionally behave unethically?
A) avoiding punishment and seeking praise
B) feeling pressure to do so by those in authority
C) believing that the organizational culture encourages or tolerates unethical behavior
D) feeling pressure to do so by overly aggressive business objectives
E) feeling pressure to do so by moral imperatives
Answer: E
Q2) In Kohlberg's theory of moral development,the conventional level of moral reasoning is based on which of the following:
A) applying abstract universal principles
B) considering the interests of others
C) the interests of the individual
D) obedience-and-punishment orientation
E) none of the above
Answer: B
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Chapter 2: A Historical Perspective on Business Ethics
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) Adam Smith's writings did not address the moral elements of capitalism.
A)True
B)False
Answer: False
Q2) Huge population growth through illegal immigration,primarily from Europe,characterized the Industrial Revolution.
A)True
B)False
Answer: False
Q3) Adam Smith argued that free people naturally disregard the interests of others.
A)True
B)False
Answer: False
Q4) The Bill of Rights was the original introduction to the Declaration of Independence.
A)True
B)False
Answer: False
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Chapter 3: Hiring Ethical People
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/7635
Sample Questions
Q1) Under which of the following scenarios might an organization implement an affirmative action plan?
A) if its gender ratio is exactly equal
B) if its racial bias is intentional
C) if its gender or racial profile does not reflect the gender or racial profile of people living in the same region, qualified to perform the job task
D) all of the above
E) none of the above
Answer: C
Q2) Three major exemptions to Title VII of the Civil Rights Act include:
A) small businesses (under 15 employees) are exempted so as not to overwhelm them with regulatory compliance burdens
B) organizations that serve religious purposes
C) preference for certain occupational qualifications that are related to the essence or central mission of the business
D) all of the above
E) none of the above
Answer: D
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Chapter 4: Codes of Ethics and Codes of Conduct
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61 Verified Questions
61 Flashcards
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Sample Questions
Q1) Effective strategic messages must be _____________.
A) cause-based
B) uniquely structured
C) management-driven
D) all of the above
E) none of the above
Q2) It is prudent to apply the philosophy of "When in Rome,do as the Romans" to avoid imposing U.S.moral values on other nations.
A)True
B)False
Q3) _________________ can be a major obstacle to code effectiveness,which suggests communication and integration of the codes is key.
A) social pressure
B) management adoption
C) written policies
D) all of the above
E) none of the above
Q4) Discuss the steps of creating a Code of Ethics that an organization can utilize as a team-building exercise.
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Chapter 5: Ethical Decision Making
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64 Verified Questions
64 Flashcards
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Sample Questions
Q1) Individual characteristics that are associated with ethical beliefs,sensitivities,intentions and behaviors include which of the following?
A) more education
B) more work experience
C) religion
D) all of the above
E) none of the above
Q2) Which step is missing in the sequence of moral behavior? Ethical belief,_________________,ethical action
A) ethical intent
B) ethical understanding
C) ethical behavior
D) all of the above
E) none of the above
Q3) Though they provide helpful lists of questions to ask when facing an ethical dilemma,the Rotary's Four-Way Test and Raytheon's Ethics Quick Test and ACTION model are not philosophically systematic.
A)True
B)False
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Page 7
Chapter 6: Ethics Training
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60 Flashcards
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Sample Questions
Q1) Discuss the steps involved in facilitating an ethics dialogue workshop through application of the systematic rational ethical decision-making framework.
Q2) A high degree of trust in an organization is associated with which of the following:
A) economic benefits through enhanced performance
B) eliminating psychological barriers separating employers and employees
C) attracting and sustaining high-quality stakeholders
D) all of the above
E) none of the above
Q3) _______________________ refers to having a positive attitude that another member of the organization will be fair and not take advantage of one's vulnerability or dependency in a risky situation.
A) whistleblowing
B) organizational communication
C) ethics
D) organizational trust
E) none of the above
Q4) How would you assess the success of an ethics training workshop?
Q5) Outline the steps required for an effective ethics training workshop.
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Chapter 7: Respecting Employee Diversity
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) The __________ of 1964 prohibits pay discrimination based solely on gender considerations.
A) Civil Rights Act
B) Gender Disparity Act
C) Equal Pay Act
D) Fair Wages Act
E) none of the above
Q2) A general consensus on the "Big Five Personality Model" recognizes which of the following different aspects of personality?
A) extraversion
B) agreeableness
C) conscientiousness
D) all of the above
E) none of the above
Q3) Legislation requires that employers provide appropriate job accommodations for pregnant women,regardless of undue hardship to the employer.
A)True
B)False
Q4) Identify and define the four dimensions of diversity.
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Chapter 8: Ethics Reporting Systems
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) The roles of the organization's ethics and compliance officer and ombudsperson are interchangeable.
A)True
B)False
Q2) Prior to the passage of Sarbanes-Oxley,the number of whistleblower reports averaged 6,400 per month; following Sarbanes-Oxley,the monthly average changed to ____________ per month.
A) 4,000,000
B) 400,000
C) 40,000
D) 4,000
E) 400
Q3) An approachable manager displays which of the following characteristics?
A) authoritarian leadership
B) honesty and transparency
C) discourages dissent
D) all of the above
E) none of the above
Q4) Describe the process a manager can undertake to engage employees in discussion of ethical misconduct.
Page 10
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Chapter 9: Managers as Ethical Leaders and Role Models
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64 Flashcards
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Sample Questions
Q1) There does not seem to be a measurable correlation between personal integrity and successful leadership in management.
A)True
B)False
Q2) Identify and define Torbert's six management role models,which are associated with the different stages of moral development.
Q3) Subordinates are more likely to be influenced by written and oral directions provided directly from their supervisor,rather than by witnessing a manager's decisions and behaviors.
A)True
B)False
Q4) According to Torbert's management typologies,professionals such as senior executives tend to be achievers and strategists.
A)True
B)False
Q5) Identify and explain three different leadership styles,including their major features.
Q6) Outline the continuum of potential punishments for managing minor workplace infractions.
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Chapter 10: Engaging and Empowering Ethical Employees
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65 Flashcards
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Sample Questions
Q1) Which of the following is not among the factors impacting job satisfaction?
A) achievement
B) recognition
C) base wage or salary
D) growth
E) none of the above
Q2) Scholars distinguish among four forms of organizational justice: procedural,informational,interactional and ___________ justice.
A) fair
B) engaged
C) distributive
D) autonomous
E) none of the above
Q3) Which of the following is/are not among the strategies for managing "go-getter" employees?
A) empowerment
B) assigning independent work or work with other go-getters
C) close supervision
D) all of the above
E) none of the above
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Chapter 11: Environmental Management
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Sample Questions
Q1) In 1990,Congress passed Clean Air Act amendments to address the problem of __________,associated with destruction caused by fossil fuels originating from coal-fired power plants.
A) acid rain
B) Cap and Trade
C) CFCs
D) carbon dioxide
E) none of the above
Q2) LEED certification involves four levels of assessment related to categories including sustainable sites,water efficiency,energy and atmosphere,_____________,indoor environmental quality,innovation in design,and regional priority.
A) neutral packaging
B) recycling
C) materials and resources
D) all of the above
E) none of the above
Q3) Highlight at least ten of the "15 Simple Steps for Greening Your Lifestyle," a tool for individuals to implement in their own lifestyles.
Q4) Outline the key features of an Environmental Management System.
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Chapter 12: Community Outreach and Respect
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69 Verified Questions
69 Flashcards
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Sample Questions
Q1) _______________ are those who have an economic relationship with the organization.
A) Primary stakeholders
B) Secondary stakeholders
C) Tertiary stakeholders
D) all of the above
E) none of the above
Q2) Managers can pursue different strategies for stakeholder management,including ________,or waiting until problems arise,_________,or anticipating problems and implementing plans before the problems arise,or __________,engaging with key stakeholders and jointly determining action.
A) reactive, proactive, interactive
B) proactive, interactive, reactive
C) primary, secondary, tertiary
D) all of the above
E) none of the above
Q3) Cite some of the specific examples of family-friendly and community-friendly policies suggested in the chapter,primarily provided by the annual Working Mother magazine's listing.
Q4) Identify the steps required in the Community Involvement Management Process.
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