Management and Strategy Test Bank
Course Introduction
This course explores the fundamental principles of management and strategic decision-making within organizations. It examines how managers formulate, implement, and evaluate strategies to achieve organizational goals in dynamic and competitive environments. Students will analyze various management theories, leadership styles, and frameworks for strategic planning. Through case studies and real-world examples, the course will address critical topics such as organizational structure, competitive advantage, innovation, ethics, and global strategy, equipping students with the analytical tools and practical insights necessary for effective management and strategic leadership.
Recommended Textbook Management 12th Edition by Stephen P. Robbins
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18 Chapters
1805 Verified Questions
1805 Flashcards
Source URL: https://quizplus.com/study-set/1521
Page 2
Chapter 1: Management and Organizations
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/30108
Sample Questions
Q1) According to Mintzberg's managerial roles, the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.
A) informational
B) interpersonal
C) technical
D) decisional
Answer: B
Q2) The fact that Brenda completes her projects is an indication of her ________ as a manager.
A) leadership
B) effectiveness
C) efficiency
D) attention to detail
Answer: B
Q3) Effectiveness refers to getting the most output from the least amount of input.
A)True
B)False
Answer: False
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Chapter 2: Understanding Management: Constraints and Challenges
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94 Verified Questions
94 Flashcards
Source URL: https://quizplus.com/quiz/30118
Sample Questions
Q1) D&B Designs has been in the landscape design business in Pleasantville for the past twenty years.As the "first mover" in the market, the company has built a strong market share over the years and is the best-known firm in the area.The company strength increased steadily, and now stands at fifty employees.Which of the following, if true, would make the company's business environment more uncertain?
A) Homeowners in the area take pride in their gardens and are avid do-it-yourself gardeners.
B) Demand for landscaping services dips every autumn and winter.
C) A long-time competitor quit the landscape design business last year.
D) Zoning laws in the area change as each new city council comes into power.
Answer: D
Q2) The omnipotent view of management states that ________.
A) managers' roles are peripheral and staff manage their own areas of the business
B) managers are directly responsible for an organization's success or failure
C) managers should allow employees to take part in decision making
D) managers have little or no responsibility for an organization's success or failure
Answer: B
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Page 4
Chapter 3: Managing in a Global Environment
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/30119
Sample Questions
Q1) Mercosur is a trading group made up of 10 South American countries.
A)True
B)False
Answer: True
Q2) The process of exporting involves acquiring products made abroad and selling them domestically.
A)True
B)False
Answer: False
Q3) Solidarity in the European Union is being undermined by protectionist pressures in some member countries.
A)True
B)False
Answer: True
Q4) A(n) ________ attitude is characterized by parochialism.
A) geocentric
B) acculturated
C) multilinguistic
D) ethnocentric
Answer: D
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Chapter 4: Managing Diversity
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83 Verified Questions
83 Flashcards
Source URL: https://quizplus.com/quiz/30120
Sample Questions
Q1) Research indicates that men tend to prefer jobs that encourage work-life balance more than women do.
A)True
B)False
Q2) Which of the following managerial styles is traditionally considered to be masculine?
A) nurturing
B) leading by example
C) collaborative
D) inclusive
Q3) During which era was the term "workforce diversity" first used?
A) new millenium
B) late 1980s
C) 1960s to 1970s
D) early 1980s
Q4) Briefly explain the demographic characteristics that affect workforce diversity.
Q5) What are some of the fears held by employers regarding employment of disabled persons? Describe the actual realities associated with such fears.
Q6) Give a brief description of diversity skills training in workplaces.
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Chapter 5: Managing Social Responsibility and Ethics
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103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/30121
Sample Questions
Q1) Which of the following is NOT one of the six determinants that are relevant in deciding issue intensity?
A) consensus of wrong
B) discovery of the act
C) probability of harm
D) immediacy of consequences
Q2) In which of the stages of moral development do individuals stick to rules to avoid physical punishment and follow rules only when doing so is in their immediate interest?
A) conventional stage
B) principled stage
C) elevated stage
D) preconventional stage
Q3) At the ________ level of moral development, ethical decisions rely on maintaining expected standards and living up to the expectations of others.
A) principled
B) conventional
C) conscientious
D) preconventional
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Chapter 6: Managers As Decision Makers
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101 Verified Questions
101 Flashcards
Source URL: https://quizplus.com/quiz/30122
Sample Questions
Q1) Rules of thumb that managers use to simplify decision making are known as ________.
A) heuristics
B) folksonomies
C) algorithms
D) sophisms
Q2) Once the alternatives to solving a problem have been identified, the next step in the decision-making process is selecting one of these alternatives.
A)True
B)False
Q3) A policy ________.
A) typically contains an ambiguous term
B) specifically states what should or should not be done
C) is a series of sequential steps a manager uses to respond to a structured problem
D) is used when dealing with unstructured problems and nonprogrammed decisions
Q4) What can a manager do to make effective decisions in today's fast-moving world?
Q5) Highly reliable organizations (HROs) are easily tricked by their success.
A)True
B)False
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Chapter 7: Managing Change and Innovation
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106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/30123
Sample Questions
Q1) Changes in work processes, methods, and equipment are a part of ________ changes.
A) technological
B) people
C) financial
D) structural
Q2) Creativity refers to the ability to combine ideas in a unique way or to make unusual associations between ideas.
A)True
B)False
Q3) ________ involves exchanging something of value for an agreement to lessen the resistance to the change effort.
A) Negotiation
B) Manipulation and co-optation
C) Coercion
D) Education and communication
Q4) Write a short essay on stress, particularly as it relates to the workplace.
Q5) Describe the "calm waters" view of organizational change.
Q6) What are the conditions that facilitate cultural change?
Q7) Explain organizational change and briefly discuss the three types of change.
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Chapter 8: Foundations of Planning
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95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/30124
Sample Questions
Q1) The effect of planning on managers is that it forces them to ________.
A) grow resistant to change
B) anticipate and respond to change
C) eliminate uncertainty
D) work at cross purposes
Q2) An organization's ________ goals are official statements of what an organization says, and what it wants its stakeholders to believe its goals are.
A) stated
B) real
C) authentic
D) implicit
Q3) Several research studies have conclusively proven that planning organizations always outperform nonplanning organizations.
A)True
B)False
Q4) What is competitor intelligence? Identify some of the sources of competitor intelligence? Discuss the legal and ethical issues related to this concept.
Q5) Discuss the impact of planning on organizational performance.
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Chapter 9: Strategic Management
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110 Verified Questions
110 Flashcards
Source URL: https://quizplus.com/quiz/30125
Sample Questions
Q1) Colleen is successful after the first 3 years, and she is approached by a competitor who is nearing retirement age.The competitor is interested in selling his business to Colleen.For Colleen, this would be a(n) ________ strategy.
A) unrelated diversification
B) horizontal integration
C) vertical integration
D) retrenchment
Q2) Ariel is considering forgoing the retail side of his business entirely.Instead, he will redirect his resources toward reselling hardware and software and providing systems integration services to the Latin American governmental and industrial sectors.Such a move would be most representative of which one of the following strategies?
A) cost leadership
B) leadership
C) focus
D) functional
Q3) In a short essay, explain strategic management and why it is important.
Q4) Discuss the corporate portfolio matrix and the Boston Consulting Group (BCG) matrix.
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11
Chapter 10: Managerial Controls
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94 Verified Questions
94 Flashcards
Source URL: https://quizplus.com/quiz/30109
Sample Questions
Q1) Productivity decreases when an organization raises the prices of its products.
A)True
B)False
Q2) Some control criteria, such as employee satisfaction, can be used for any management situation.
A)True
B)False
Q3) Ruth identifies the firm's leverage ratio to be very high.What suggestion could Ruth give to help the firm reduce its leverage ratio?
A) Increase the money supply by selling a part of its assets.
B) Pay back part of its debts to improve the ratio.
C) Maintain more current assets than current liabilities.
D) Reduce the sales to total assets ratio of the firm.
Q4) The management control that takes place while a work activity is in progress is known as ________.
A) feedforward control
B) concurrent control
C) feedback control
D) reactive control
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Chapter 11: Basic Organizational Design
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/30110
Sample Questions
Q1) A company with low departmentalization, wide spans of control, centralized authority, and little formalization possesses a ________ structure.
A) simple
B) functional
C) divisional
D) matrix
Q2) Organizational structure is the degree to which standardized procedures are in place in an organization.
A)True
B)False
Q3) In a ________ structure the parent corporation typically acts as an external overseer to coordinate and control the various divisions and provide financial, legal, or other such support services.
A) divisional
B) simple
C) functional
D) matrix
Q4) In a short essay, explain the concept of chain of command.
Q5) Explain the concepts of mechanistic and organic structures.
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Chapter 12: Adaptive Organizational Design
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91 Verified Questions
91 Flashcards
Source URL: https://quizplus.com/quiz/30111
Sample Questions
Q1) In a learning organization, employees continually acquire and share new knowledge and apply that knowledge in making decisions or doing their work.
A)True
B)False
Q2) Which among the following is the best way to convince employees to become remote workers?
A) By telling them that telecommuting eventually blurs the line between work and home.
B) By pointing to the pay "increase" employees would receive from money saved through telecommuting.
C) By telling them that they are unlikely to miss the camaraderie and social exchanges of the workplace.
D) By offering free high-speed Internet access and office furniture.
Q3) Organizational levels and hierarchies are a part of an organization's ________ boundaries.
A) external horizontal
B) internal vertical
C) external vertical
D) internal horizontal
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14
Chapter 13: Managing Human Resources
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/30112
Sample Questions
Q1) ________ involves predicting which applicants will be successful if hired.
A) Selection
B) Training
C) Orientation
D) Decruitment
Q2) The ________ method utilizes feedback from supervisors, employees, and coworkers.
A) management by objective
B) 360-degree appraisal
C) critical incident
D) graphic rating scale
Q3) Errors made by getting rid of candidates who would have performed successfully on the job are known as ________.
A) admission errors
B) reject errors
C) accept errors
D) reception errors
Q4) Written essay and critical incident are performance appraisal methods.
A)True
B)False
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Chapter 14: Managing Teams
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97 Verified Questions
97 Flashcards
Source URL: https://quizplus.com/quiz/30113
Sample Questions
Q1) Which of the following is true about group decision making?
A) Groups tend to foster equal participation in decision making.
B) The pressure to conform is low when working in groups.
C) Groups take more time to arrive at a decision.
D) Groups usually make decisions based on incomplete information.
Q2) Groups that are determined by the organization chart and composed of individuals who report directly to a given manager are called ________.
A) command groups
B) task groups
C) cross-functional teams
D) self-managed teams
Q3) Groupthink has the ability to undermine critical thinking in the group and harm the quality of decision making.
A)True
B)False
Q4) Social loafing is the tendency for an individual to expend less effort when working collectively than when working individually.
A)True
B)False
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Chapter 15: Understanding Individual Behavior
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104 Verified Questions
104 Flashcards
Source URL: https://quizplus.com/quiz/30114
Sample Questions
Q1) ________ is the process of organizing and interpreting sensory impressions to give meaning to the environment.
A) Attribution
B) Selection
C) Learning
D) Perception
Q2) In the Myers-Briggs Type Indicator (MBTI), "sensing" personality types are those who
A) like solving new problems and dislike doing the same thing over and over again
B) use reason and logic to handle problems
C) have a high need for closure and show patience with routine details
D) are outgoing, social, and assertive
Q3) In the Big Five Model, emotional security was found to be positively related to job performance.
A)True
B)False
Q4) In a short essay, list and discuss five personality traits that have proven to be powerful in explaining individual behavior in organizations.
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Chapter 16: Managers and Communication
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108 Verified Questions
108 Flashcards
Source URL: https://quizplus.com/quiz/30115
Sample Questions
Q1) In order to increase face-to-face communication among employees, the workplace design should ________.
A) maximize visibility and density
B) maximize visibility and minimize density
C) minimize visibility and density
D) minimize visibility and maximize density
Q2) Formerly, information flowed freely from the sales force to all areas of the home office.This most closely represents the ________.
A) wheel network
B) chain network
C) all-channel network
D) informal network
Q3) Intonation refers to gestures, facial expressions, and other body movements that convey meaning.
A)True
B)False
Q4) The communication process is susceptible to noise.
A)True
B)False
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Chapter 17: Motivating Employees
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99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/30116
Sample Questions
Q1) Goal-setting theory assumes that an individual is committed to the goal.Commitment is most likely when ________.
A) goals are assigned and not self-set
B) goals are not made public
C) the individual has an internal locus of control
D) the individual has low self-efficacy
Q2) Which of the following needs identified in the three-needs theory has been researched the most?
A) security
B) affiliation
C) power
D) achievement
Q3) ________ is a motivational approach in which an organization's financial statements are shared with all employees.
A) Pay-for-performance
B) Self-determination approach
C) Open-book management
D) I-Change model
Q4) How can managers use the job characteristics model (JCM) to design jobs?
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Chapter 18: Managers As Leaders
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114 Verified Questions
114 Flashcards
Source URL: https://quizplus.com/quiz/30117
Sample Questions
Q1) An important aspect of leadership is influencing a group to achieve its goals.
A)True
B)False
Q2) Derek Logan heads a team of 10 research analysts in Deutsche Bank.Even though he is least impressed with Cara Lewis among all his subordinates, when asked about her work he chose to focus on her strengths rather than her weaknesses.Derek can be described as a task-oriented leader.
A)True
B)False
Q3) The ________ style of leadership describes a leader who tends to involve employees in decision making, delegate authority, encourage participation in deciding work methods and goals, and use feedback as an opportunity for coaching employees.
A) cultural
B) autocratic
C) democratic
D) laissez-faire
Q4) In a short essay, contrast the four major behavior studies on leadership.
Q5) In a short essay, identify eight traits associated with leadership.
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