Management and Organizational Studies Practice
Questions
Course Introduction
Management and Organizational Studies explores the principles and practices essential for effective management within contemporary organizations. The course covers key topics such as organizational structure, leadership, decision-making, motivation, team dynamics, change management, and organizational culture. Students gain an understanding of how managers coordinate resources and people to achieve organizational goals, adapt to dynamic environments, and drive performance. Through case studies and real-world examples, the course emphasizes critical thinking, ethical responsibility, and strategic planning, preparing students for diverse roles in business and organizational leadership.
Recommended Textbook
Human Resource Management 11th Edition by
Leslie W. Rue
Available Study Resources on Quizplus
19 Chapters
1140 Verified Questions
1140 Flashcards
Source URL: https://quizplus.com/study-set/3152
Page 2
Chapter 1: Human Resource Management: a Strategic Function
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62414
Sample Questions
Q1) Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost,quality,service,and speed is known as outsourcing.
A)True
B)False
Answer: False
Q2) The primary function of the human resource department within an organization has been identified as that of:
A) financing the investment activities of the organization.
B) defining the mission and vision of the organization.
C) providing support to operating managers on all personnel matters.
D) designing and administering work processes.
Answer: C
Q3) In organizations using self-managed work teams:
A) employees are not responsible for their actions.
B) groups of peers are responsible for a particular area or task.
C) groups of employees report to a single manager.
D) employees lack the ability to make decisions.
Answer: B
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Equal Employment Opportunity: The Legal Environment
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62413
Sample Questions
Q1) The Equal Employment Opportunity Commission (EEOC)was created by the Civil Rights Act to administer Title VII of the act.
A)True
B)False
Answer: True
Q2) Discuss the provisions of the Older Workers Benefit Protection Act of 1990.
Answer: Under the Older Workers Benefit Protection Act of 1990,employers may integrate disability and pension pay by paying the retiree the higher of the two; integrate retiree health insurance and severance pay by deducting the former from the latter; and,in cases of plant closings or mass layoffs,integrate pension and severance pay by deducting from severance pay the amount added to the pension.The act also gives employees time to consider a company's early retirement package-21 days for an individual or 45 days if a group is involved.Employees also have seven days to change their minds if they have signed a waiver of their right to sue.Coverage of this law is the same as that under the Age Discrimination in Employment Act.
Q3) The Equal Pay Act of 1963 is actually part of the Fair Labor Standards Act.
A)True
B)False
Answer: True
Page 4
To view all questions and flashcards with answers, click on the resource link above.
Chapter 3: Implementing Equal Employment Opportunity
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62412
Sample Questions
Q1) Bona fide occupational qualification exception for sex can be justified:
A) based on the societal assumption that men are not as sensitive or nurturing as women.
B) based on the stereotype that women are not as aggressive as men.
C) when customers' prefer to be served by women.
D) when it is necessary for the purpose of authenticity, as in the casting for a movie.
Answer: D
Q2) Sarah has filed a discrimination charge against her employers.Prior to litigating the discrimination charge,the Equal Employment Opportunity Commission (EEOC)would do all of the following EXCEPT:
A) file a Supreme Court appeal as soon as possible.
B) evaluate the charge and decide whether or not to proceed with it.
C) determine whether the gathered evidence will support a lawsuit.
D) propose a conciliation agreement to the respondents.
Answer: A
To view all questions and flashcards with answers, click on the resource link above.
Chapter 4: Job Analysis and Design
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62411
Sample Questions
Q1) Pertinent information relating to the nature of a specific job is determined via ____.
A) career planning
B) job analysis
C) succession charting
D) job sharing
Q2) A grouping of work ____ makes up a work task.
A) responsibilities
B) duties
C) elements
D) positions
Q3) A position may be held by more than one person.
A)True
B)False
Q4) Explain the observation method of job analysis.
Q5) A(n)____ is a written synopsis of the nature and requirements of a job.
A) job specification
B) job description
C) organizational chart
D) executive summary
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Human Resource Planning
Available Study Resources on Quizplus for this Chatper
58 Verified Questions
58 Flashcards
Source URL: https://quizplus.com/quiz/62410
Sample Questions
Q1) What is cloud computing? List the major types of cloud computing services.
Q2) A human resource information system (HRIS)gets rid of many of the paper files human resource people and other areas of an organization maintain.
A)True
B)False
Q3) What are the various advantages of employing contingent workers?
Q4) ____ is a judgmental method of forecasting human resource needs in which each member of a panel of experts independently first estimates future demand.An intermediary then presents each expert's forecast and assumptions to the others,so that the experts can revise their positions if they so desire.
A) Scenario analysis
B) The Delphi technique
C) The snowball technique
D) Benchmarking
Q5) Discuss the basic steps in the human resource planning (HRP)process in an organization.
Q6) List the various areas that represent specific potential applications for a human resource information system (HRIS).
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Recruiting Employees
Available Study Resources on Quizplus for this Chatper
62 Verified Questions
62 Flashcards
Source URL: https://quizplus.com/quiz/62409
Sample Questions
Q1) According to Equal Employment Opportunity Commission (EEOC)guidelines,under no circumstances can the content of help-wanted ads indicate any race,sex,or age preference for a job.
A)True
B)False
Q2) Which of the following is an internal source of recruitment?
A) Employee referrals
B) Job sharing
C) Job posting and bidding
D) Campus recruiting
Q3) Explain the various advantages and disadvantages of external sources of recruitment.
Q4) What are the various guidelines to be followed while conducting a job posting and bidding program?
Q5) When recruitment is done from internal sources,it increases the likelihood of employees having inaccurate expectations from an organization.
A)True
B)False
Q6) What are the various advantages of internal sources of recruitment?
Page 8
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Selecting Employees
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62408
Sample Questions
Q1) People with AIDS and people who test positive for HIV antibodies are protected in their jobs by the Vocational Rehabilitation Act.
A)True
B)False
Q2) An unstructured interview will not have a predetermined checklist of questions.
A)True
B)False
Q3) Perception speed tests measure a person's ability to visualize objects in space and determine their relationships.
A)True
B)False
Q4) A word processing test given to applicants for a secretarial job is an example of a(n)____.
A) proficiency test
B) interest test
C) personality test
D) polygraph test
Q5) What is an applicant flow record?
Q6) Discuss adverse (or disparate)impact.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Orientation and Employee Training
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62407
Sample Questions
Q1) Who conducts the job orientation for a new employee in a "buddy system"?
A) A human resource manager
B) A line manager
C) An internal auditor
D) A coworker
Q2) Which of the following areas of training evaluation attempts to measure changes in variables such as reduced turnover,reduced costs,and improved efficiency?
A) Results
B) Reaction
C) Behavior
D) Learning
Q3) A successful and widely accepted method for imparting training in organizations is to first give trainees a brief overview of the job as a whole and then divide it into portions for in-depth instruction.
A)True
B)False
Q4) Explain job rotation.
Q5) Explain the two distinct levels of orientation.
Q6) Define orientation.
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Management and Organizational Development
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62406
Sample Questions
Q1) Sensitivity training involves a group,usually called a training group or T-group,that meets with a specific agenda.
A)True
B)False
Q2) Which of the following exercises is most likely to be used in an assessment center?
A) Understudy assignments
B) Polygraph tests
C) In-basket exercises
D) Job rotation
Q3) In which of the following methods of management development is a learner initially given only the general outline of a situation,and then the instructor provides additional information as the learner requests it?
A) Role playing
B) The in-basket method
C) The incident method
D) Adventure learning
Q4) What are the various advantages and disadvantages of the case study method of training?
To view all questions and flashcards with answers, click on the resource link above.
11
Chapter 10: Career Development
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62405
Sample Questions
Q1) To ensure long-range career growth,salespeople must believe that the way to get ahead is to determine one's own weaknesses and then work hard to correct them.
A)True
B)False
Q2) Explain why career planning is necessary.
Q3) Differentiate dual-career couples from dual-earner couples.
Q4) When rehabilitating plateaued employees,it is better to assign plateauees to developmental programs designed to help them move into future jobs rather than help them perform better in their present jobs.
A)True
B)False
Q5) Managers acting as good career counselors should:
A) respect confidentiality and privacy.
B) design career plans for all individual employees.
C) help employees recognize their limitations based on their past experience.
D) develop a tendency to do most of the talking when counseling.
Q6) It is necessary to make periodical adjustments to most career plans.
A)True
B)False
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Performance Management Systems
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62404
Sample Questions
Q1) Maroon Hotels Inc.is using the behaviorally anchored rating scale (BARS)method of employee performance appraisal.What is the advantage of using BARS?
A) It allows the active participation of both managers and job incumbents.
B) It is an extremely simple and easy appraisal method to develop and execute.
C) It focuses on performance outcomes rather than functional behaviors.
D) It does not require separate appraisal forms for different jobs.
Q2) List a few environmental factors that may act as performance obstacles.
Q3) Describe the essay performance appraisal method.
Q4) The focus of the behaviorally anchored rating scale (BARS)and,to some extent,the graphic rating scale and checklist methods of performance appraisal is primarily on performance outcomes.
A)True
B)False
Q5) Which of the following is a typical responsibility of a human resources department regarding performance management?
A) Completing the forms used in appraising employees
B) Training managers in conducting performance appraisals
C) Reviewing appraisals with employees
D) Evaluating the performance of employees
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: The Organizational Reward System
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62403
Sample Questions
Q1) The Equal Pay Act first went into effect in 1991.
A)True
B)False
Q2) Describe some issues that compensation policies must address.
Q3) Discuss the concept of pay secrecy.
Q4) In 1992,the National Labor Relations Board (NLRB)ruled that forbidding employees to discuss their pay constitutes a violation of Title VII of the Civil Rights Act.
A)True
B)False
Q5) In a recent survey on job incentives,money was ranked first.
A)True
B)False
Q6) Wage garnishment is illegal in most states.
A)True
B)False
Q7) The responsibility for coordinating and administering an organization's reward system usually resides with the finance manager.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Base Wage and Salary Systems
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62402
Sample Questions
Q1) In this method of job evaluation,certain classes of jobs are defined on the basis of differences in duties,responsibilities,skills,working conditions,and other job-related factors.Identify the method.
A) Job grading
B) Job ranking
C) Point method
D) Factor comparison method
Q2) An organization's compensation system should produce a base wage/salary structure that is:
A) internally regressive.
B) externally equitable.
C) characterized by many "green circled jobs".
D) characterized by many "red circled jobs".
Q3) Discuss the job ranking method of job evaluation.
Q4) What is the most reliable and most expensive method of surveying wage data?
A) Telephone interviews
B) Personal interviews
C) Mailed questionnaires
D) Controlled experimentation
Q5) What are degree statements?
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Incentive Pay Systems
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62401
Sample Questions
Q1) Taurus Apparel Inc.uses a differential piece rate plan to reward good performance among its employees.In this incentive plan,the rate paid per unit produced is raised: A) after a given number of pieces have been produced. B) for each piece that exceeds standard quality.
C) based on the performance of the least productive employee. D) with each piece produced.
Q2) The management at Virtue Infra Inc.has decided to reward good performance within the organization through group incentives.Which of the following is a negative impact the firm will have to face as a result of using group incentives?
A) Groups can become considerably less competitive with one another, leading to the detriment of the entire organization.
B) The members of a group may not perceive a direct relationship between their individual performances and that of the group.
C) Group incentives are paid only when an employee retires or decides to separate from a company.
D) The members within a group are not motivated by group incentives to exert peer pressure on each other to perform.
To view all questions and flashcards with answers, click on the resource link above.
Page 16
Chapter 15: Employee Benefits
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62400
Sample Questions
Q1) In an effort to ensure the fair treatment of employees under pension plans,Congress passed the Employee Retirement Income Security Act (ERISA)in 1974.
A)True
B)False
Q2) Flexible benefit plans are attractive because:
A) unions often endorse them as they give them some control.
B) employees are given some control over the distribution of benefits.
C) they do not require much effort to administer.
D) they are not limited by tax laws.
Q3) Workers' compensation is most frequently associated with:
A) vacation expense when combining business and personal travel.
B) job-related illness or injury.
C) severance pay upon termination.
D) "office pools" maintained by employees for special occasions.
Q4) The Employee Retirement Income Security Act (ERISA)is designed to:
A) provide unemployment insurance to retirees.
B) ensure the solvency of pension plans.
C) help retirees find with suitable jobs.
D) provide funds for a limited period of time, usually up to 16 weeks.
Q5) Describe unemployment compensation.
Page 17
To view all questions and flashcards with answers, click on the resource link above.
Chapter 16: Employee Safety and Health
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62399
Sample Questions
Q1) In most organizations,a production manager has primary responsibility for safety programs.
A)True
B)False
Q2) OSHA stands for Occupational Safety and Health Act and also for Occupational Safety and Health Administration.
A)True
B)False
Q3) In the most common type of employee assistance program (EAP),used by smaller employers and branch operations of large employers,diagnosis and treatment are provided in-house directly by the organization.
A)True
B)False
Q4) The Occupational Safety and Health Act applies only to employers with 1,000 or more employees.
A)True
B)False
Q5) Discuss stress and the problems caused by excessive stress.What can organizations do to combat stress in the workplace?
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 17: Employee Relations
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62398
Sample Questions
Q1) ____ requires that management initially bear the burden of proof of wrongdoing in discipline cases and that the severity of the punishment must coincide with the seriousness of an offense.
A) Just cause
B) Due process
C) Class action
D) Duty of fair representation
Q2) The first step in the organizational disciplinary process is the establishment of performance requirements and work rules.
A)True
B)False
Q3) Tison Systems Inc.is introducing a new employment arbitration program within the organization.This will generally:
A) affect only employees who have been in the company for five years or more.
B) require the company to become unionized.
C) begin with new hires only.
D) apply to both new and existing employees.
Q4) Explain what is meant by progressive discipline.
Q5) Explain what is meant by due process.
To view all questions and flashcards with answers, click on the resource link above. Page 19
Chapter 18: The Legal Environment and Structure of Labor
Unions
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62397
Sample Questions
Q1) An injunction prohibits an employer from hiring anyone other than a union member.
A)True
B)False
Q2) The ____ is an entity within the Federal Labor Relations Authority (FLRA).
A) Federal Services Impasses Panel (FSIP)
B) National Mediation Board
C) Office of the General Counsel
D) National Labor Relations Board (NLRB)
Q3) A yellow-dog contract makes it mandatory for all employees to join a labor union.
A)True
B)False
Q4) Which of the following organizations administers the Civil Service Reform Act?
A) The National Labor Relations Board (NLRB)
B) The Federal Labor Relations Authority (FLRA)
C) The Office of the General Counsel
D) The National Mediation Board
Q5) List the main provisions of the Civil Service Reform Act.
Page 20
Q6) Describe the National Labor Relations Board (NLRB).
To view all questions and flashcards with answers, click on the resource link above.
Chapter 19: Union Organizing Campaigns and Collective Bargaining
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/62396
Sample Questions
Q1) Over 60 percent of employees in an organization must sign authorization cards before the National Labor Relations Board (NLRB)may be requested to come in and supervise a union election.
A)True
B)False
Q2) Write a short note on arbitration.Discuss the different types of arbitration.
Q3) Generally,employees in favor of a union can orally solicit support from other employees in work and nonwork areas during work time.
A)True
B)False
Q4) Coordinated bargaining occurs when several labor unions bargain jointly with a single employer.
A)True
B)False
Q5) Explain the terms lockout,strike,and checkoff.
Q6) Gissel bargaining orders are issued by the management of a company. A)True
B)False
Q7) Describe a bargaining unit.
To view all questions and flashcards with answers, click on the resource link above. Page 21