Management and Organizational Ethics
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Course Introduction
Management and Organizational Ethics explores the ethical challenges and responsibilities that managers and organizations face in todays complex and dynamic business environment. The course examines foundational ethical theories, frameworks for ethical decision-making, and practical applications in areas such as leadership, corporate governance, stakeholder management, and social responsibility. Students will analyze real-world cases to understand the implications of ethical and unethical behavior in organizations, cultivating skills to recognize, evaluate, and resolve ethical dilemmas in managerial contexts.
Recommended Textbook
Business Ethics How to Design and Manage Ethical Organizations 1st Edition by Denis Collins
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Page 2
Chapter 1: Unethical Behaviors in Organizations and
Human Nature
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Sample Questions
Q1) Egocentric punishment avoidance is associated with the preconventional level of moral development.
A)True
B)False
Answer: True
Q2) According to the conventional level of moral reasoning,being "good" or "right" means to be in accordance with societal rules.
A)True
B)False
Answer: True
Q3) According to psychological research,individuals begin to lie when they are teenagers and young adults.
A)True
B)False
Answer: False
Q4) Legal costs are the only cost associated with unethical behaviors.
A)True
B)False
Answer: False
Page 3
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Chapter 2: A Historical Perspective on Business Ethics
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Sample Questions
Q1) Which of the following were not among the benefits early capitalists associated with a free and competitive market economy?
A) more goods and services
B) lower prices
C) better-quality products
D) greater labor flexibility
E) higher tax revenues
Answer: E
Q2) Peaceful relations between indigenous tribes and the Pilgrims ended when the indigenous tribes violated fur trading pacts and land agreements.
A)True
B)False
Answer: False
Q3) Adam Smith's writings did not address the moral elements of capitalism.
A)True
B)False
Answer: False
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Chapter 3: Hiring Ethical People
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Sample Questions
Q1) Minor exaggeration on resumes is a necessary step in this hyper-competitive economy.
A)True
B)False
Answer: False
Q2) Employment references are legally protected from a defamation lawsuit as long as the information being conveyed is truthful.
A)True
B)False
Answer: True
Q3) For legal reasons,tests that measure general personality traits can be combined with those that diagnose personality disorders or mental disabilities.
A)True
B)False
Answer: False
Q4) Reference checks always protect the employer from hiring unethical employees.
A)True
B)False
Answer: False
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Chapter 4: Codes of Ethics and Codes of Conduct
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Sample Questions
Q1) The terms "Code of Ethics" and "Code of Conduct" can be used interchangeably in the workplace.
A)True
B)False
Q2) Discuss the relationship between Codes of Ethics and organizational assessment.
Q3) Codes of Ethics tend to be more useful when they emphasize things employees should not do,rather than how they should act.
A)True
B)False
Q4) Codes of Conduct should not be modified as new issues arise
A)True
B)False
Q5) A Code of Conduct is sometimes referred to as a Values Statement.
A)True
B)False
Q6) An effective Code of Ethics will align with industry standards.
A)True
B)False
Q7) What purposes do Codes of Ethics and Codes of Conduct fulfill in an organization?
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Chapter 5: Ethical Decision Making
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Sample Questions
Q1) In a given dilemma,the gap between ethical belief and ethical intent can be caused by not wanting to create negative relationships with the other person involved in the dilemma,among other reasons.
A)True
B)False
Q2) Discuss the individual characteristics that impact ethical beliefs,sensitivities,intentions and behaviors.
Q3) A quick insight independent of any reasoning process of right and wrong is known as:
A) ethical sensitivity
B) ethical judgment
C) ethical intuition
D) all of the above
E) none of the above
Q4) Dilemmas often arise because people usually have a very short time to respond to an ethical issue.
A)True
B)False
Q5) Identify the ten "ethical hazard approaching" signs. How can they be managed?
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Chapter 6: Ethics Training
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Sample Questions
Q1) Ethics training is not required if organizations clearly post Codes of Conduct and Codes of Ethics throughout the building.
A)True
B)False
Q2) An effective way of presenting ethics training to employees is to frame it as a method of ___________.
A) continuous improvement in the organization
B) determining whether unethical behavior has occurred
C) ensuring appropriate consequences for unethical behavior
D) all of the above
E) none of the above
Q3) Lengthy ethical cases or vignettes are more effective in soliciting meaningful feedback from employees during ethics training.
A)True
B)False
Q4) It is typically inappropriate to include ethics and personality measures in ethics training,because these are personal issues.
A)True
B)False
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Chapter 7: Respecting Employee Diversity
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Sample Questions
Q1) In 2009 there were more than __________ discrimination cases filed with the EEOC.
A) 1,000,000
B) 100,000
C) 10,000
D) 1,000
E) none of the above
Q2) When hiring,it is ethical and legal to discriminate based on all but which of the following characteristics?
A) previous job experience
B) potential productivity
C) educational level
D) national origin
E) none of the above
Q3) Individuals in the workplace are generally treated the same,regardless of age.
A)True
B)False
Q4) Identify and define the four dimensions of diversity.
Q5) Provide an overview of the competitive advantages of diversity management in the workplace.
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Chapter 8: Ethics Reporting Systems
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Sample Questions
Q1) The ethics and compliance officer's primary duty is to:
A) manage the organization's internal reporting system
B) report wrongdoing to the management team
C) supervise whistleblowing within the organization
D) all of the above
E) none of the above
Q2) An employee who observes ethical misconduct at work but does not discuss the matter with the person engaged in the misconduct or with someone else in the organization with authority is engaging in _____________.
A) whistleblowing
B) internal communications
C) employee silence
D) loyalty
E) none of the above
Q3) The False Claims Act initially passed in 1863 and strengthened in 1986 is designed to protect employers from whistleblowers making false accusations.
A)True
B)False
Q4) Discuss the attributes of an effective ethics and compliance officer.
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Chapter 9: Managers as Ethical Leaders and Role Models
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Sample Questions
Q1) Social psychologists French and Raven have differentiated among five types of power bases individuals can have based on which aspect?
A) status in the organization
B) level of seniority
C) relationship to others in the organization
D) all of the above
E) none of the above
Q2) SMART goals are specific,measurable,aligned,reachable and _______________.
A) troublesome
B) tight
C) time-bound
D) tiring
E) tried
Q3) Managers can and should serve as _______________ within the organization.
A) ethical role models
B) authoritarian leaders
C) ombudspersons
D) all of the above
E) none of the above
Q4) Identify and define the five sources of power available to managers.
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Chapter 10: Engaging and Empowering Ethical Employees
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Sample Questions
Q1) Developmental psychologist Abraham Maslow differentiated five categories of _______ that every individual has.
A) management styles
B) morals
C) virtues
D) needs
E) hierarchies
Q2) Though employee empowerment is important,it is unwise to delegate any managerial responsibilities and accountabilities.
A)True
B)False
Q3) Scholars distinguish among four forms of organizational justice: procedural,informational,interactional and ___________ justice.
A) fair
B) engaged
C) distributive
D) autonomous
E) none of the above
Q4) Discuss the steps and advantages involved in the team problem-solving process.
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Chapter 11: Environmental Management
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Sample Questions
Q1) The European Union's Packaging and Packaging Waste Directive of 1994 mandates that all businesses operating within the EU are now responsible for:
A) directly recovering and recycling product packaging
B) creating no waste
C) eliminating product packaging
D) using recyclable materials
E) none of the above
Q2) The program called the ________________,created in 2003 as a national market to manage a voluntary,yet legally binding program for greenhouse gas emissions,closed in 2010 when participants withdrew their support because Congress failed to pass anticipated regulation.
A) Cap and Trade
B) Chicago Climate Exchange
C) European Climate Exchange
D) Kyoto Protocol
E) none of the above
Q3) Outline the key features of an Environmental Management System.
Q4) Highlight at least ten of the "15 Simple Steps for Greening Your Lifestyle," a tool for individuals to implement in their own lifestyles.
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Chapter 12: Community Outreach and Respect
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Sample Questions
Q1) Organizations are often held accountable by all but which of the following stakeholder groups:
A) activists
B) the media
C) NGOs
D) government agencies
E) none of the above
Q2) The Nobel Prize-winning economist Milton Friedman famously articulated the viewpoint that the social responsibility for business is to:
A) maximize profits within the law
B) engage in activities that broadly support the organization's mission
C) aspire to be model citizens
D) pursue profit at any cost
E) none of the above
Q3) The tactic of some corporations legally not paying taxes is called:
A) tax evasion
B) tax avoidance
C) tax credits
D) all of the above
E) none of the above
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