Management
and Organization Practice Questions
Course Introduction
Management and Organization explores the fundamental principles and practices of managing individuals, teams, and organizations in a dynamic business environment. The course covers topics such as organizational structure, leadership, motivation, decision-making, strategic planning, and change management. Through a combination of theoretical frameworks and real-world case studies, students develop analytical and interpersonal skills necessary to effectively lead and coordinate resources, foster organizational culture, and address managerial challenges in diverse settings.
Recommended Textbook
Strategic Corporate Social Responsibility Sustainable Value Creation 4th Edition by David Chandler
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15 Chapters
611 Verified Questions
611 Flashcards
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Chapter 1: What Is CSR?
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Sample Questions
Q1) A central part of the moral argument for corporate social responsibility comes from the thinking that
A)businesses have to pay taxes,so they should have to be responsible in other ways as well.
B)society cannot afford all its needs unless business is forced to go beyond just paying taxes.
C)business leaders and shareholders make money,so they should be morally responsible to society,especially to the poor.
D)a large part of business success comes as much from actions that are congruent with societal values and norms as from factors internal to the company.
Answer: D
Q2) Strategic CSR expounds the ________ argument in favor of corporate social responsibility.
A)Financial
B)Economic
C)Political
D)Social
Answer: B
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Chapter 2: The Driving Forces of CSR
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) corporate social responsibility is only applicable where there is
A)a high level of affluence.
B)a high level of poverty.
C)a high level of globalization.
D)CSR is applicable in all areas.
Answer: D
Q2) What are the five driving forces of corporate social responsibility?
A)Brands,communication,affluence,domestic credibility,profitablity
B)Sustainability,globalization,consumer engagement,profitability,brands
C)Affluence,sustainability,globalization,communication,brands
D)Stakeholder engagement,profitablitiy,communication,sustainability,brands
Answer: C
Q3) The earth's resources continue to replenish themselves as the human population grows.
A)True
B)False
Answer: False
Q4) Why are brands more important today than they were in the past?
Answer: Answers will vary but should highlight issues of globalization and communication technologies.
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Chapter 3: Corporate Rights and Responsibilities
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41 Verified Questions
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Sample Questions
Q1) Describe the differences between Benefit Corporations and B Corps.Do you think either of these designations is necessary? Why or why not?
Answer: Answers will vary but should correctly describe each entity.
Q2) Which of the following statements best reflects firms' public relations toward religion?
A)Religion is easy to ignore because it matters to so few stakeholders.
B)Religion is hard to ignore because it matters to so many stakeholders.
C)Religion has very little to do with business.
D)Religion universally has a strong impact on all business practices.
Answer: B
Q3) Benefit Corporations and Certified B Corps are
A)legal entities in all states of the United States.
B)primarily located in European countries.
C)different names for the same types of companies.
D)different entities,one a legal entity and the other a certification process.
Answer: D
Q4) Value creation is the same for every business and every stakeholder.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Stakeholder Theory
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40 Flashcards
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Sample Questions
Q1) ________ stakeholders include consumers,shareholders,and competitors.
A)Organizational
B)Economic
C)Societal
D)Personal
Q2) ________ stakeholders is relatively easy compared to ________ stakeholders.
A)Prioritizing; identifying
B)Identifying; prioritizing
C)Developing; sustaining
D)Sustaining; developing
Q3) Ed Freeman famously defined a stakeholder as "any group or individual who can affect or is affected by the achievement of the organization's objectives." Discuss the strengths and weaknesses of this definition,providing examples to support your argument.
Q4) Which of the following is NOT an example of economic stakeholders?
A)Competitors
B)Consumers
C)Employees
D)Shareholders
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Chapter 5: Corporate Stakeholder Responsibility
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Sample Questions
Q1) Firms who do not act responsibly always face negative consequences.
A)True
B)False
Q2) According to the text,"untrammeled consumption" has damaging consequences in all but which of the following domains?
A)Economic
B)Environmental
C)Psychological
D)Sociological
Q3) Companies are more likely to continue to act socially responsible if it is the right thing to do.
A)True
B)False
Q4) All stakeholders have an obligation to help design the society in which they want to live and work.
A)True
B)False
Q5) For long-term success,a firm should focus on its organizational stakeholders.
A)True
B)False
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Chapter 6: Who Owns the Corporation?
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Sample Questions
Q1) The regular issuance of quarterly earnings reports to shareholders illustrates which of the following?
A)The long-term nature of investing for retirement
B)The importance of stakeholder interests over shareholder interests
C)The growing importance of CSR in business decisions
D)The short-term focus of the economic system
Q2) As the CEO of a publicly traded company,you decide your firm will no longer issue quarterly earnings reports to shareholders.A legitimate reason for your decision is
A)to emphasize the importance of medium- to long-term value creation.
B)to emphasize the importance of short-term financial strategies.
C)to encourage investors to buy stock in your company.
D)to discourage investors from buying stock in your company.
Q3) Values-based investing,which in its broadest definition includes making investments along religious faiths and beliefs,has existed since which century?
A)1500s
B)1600s
C)1700s
D)1800s
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Chapter 7: The Pursuit of Profit
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Sample Questions
Q1) According to the textbook,economic value and social value are
A)completely separate constructs.
B)not completely separate constructs.
C)best understood as shareholder values.
D)changing most dramatically in bottom-of-the-pyramid (BOP)countries.
Q2) ________ is a more valuable focus than ________ in understanding value creation for stakeholders.
A)Profit maximization,profit optimization
B)Profit optimization,profit maximization
C)Profit optimization,profit sharing
D)Profit sharing,profit maximization
Q3) People who are part of the 65% of the world's population at the bottom of the pyramid exist on less than ________ (USD)per year.
A)$500
B)$1,000
C)$2,000
D)$5,000
Q4) Why is profit optimization a more useful focus for firms than profit maximization?
Q5) Is it OK for a for-profit company to profit from poverty? Why or why not?
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Chapter 8: Incentives and Compliance
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Sample Questions
Q1) Walmart has been criticized for all but which of the following?
A)Paying wages that are too low
B)Squeezing margins of suppliers
C)The negative impact on rural downtowns
D)Reducing its retail prices
Q2) The policies related to the use of plastic bags at IKEA and in Ireland demonstrate that
A)consumer practices are very difficult to change.
B)well-designed policies can incentivize humans to change their behavior radically and quickly.
C)consumers generally prefer plastic bags over paper bags.
D)the use of plastic bags is a relatively insignificant issue in the most of the world.
Q3) Which argument do you favor-persuading a company to incorporate a CSR perspective voluntarily or using legislation to force it to change? Why? Which of these two compliance approaches is ideal? Which is more realistic?
Q4) Is behavioral economics more or less applicable in public policy than in private,for-profit business settings?
Q5) What is the best way for businesses to achieve socially responsible behavior?
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Chapter 9: Accountability
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Sample Questions
Q1) Timberland's 2006 Our Footprint labeling scheme
A)avoided mentioning the social impacts of its production process.
B)avoided mentioning environmental impacts.
C)discussed social impacts and the triple bottom line.
D)clearly listed the environmental and social impacts of the production process for each of its products.
Q2) ________ is the term for the societal costs associated with air pollution from diesel trucks that transport products from factories to stores.
A)Externalities
B)Internalities
C)Sustainability costs
D)Lifecycle costs
Q3) Why is it important to think of firm performance with respect to corporate social responsibliity on a continuum rather than a dichotomy?
Q4) Which of the following is NOT a condition for a truly free market?
A)Multiple actors on both the demand and supply sides of the market
B)The absence of externalities
C)Perfect information held by all parties
D)Increased government intervention
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Chapter 10: Strategy + CSR
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Sample Questions
Q1) What are the firm's most valuable resources or most innovative capabilities?
A)Its people
B)Its finances
C)Its competencies
D)Its strategies
Q2) In Jay Barney's model,VRIO stands for which four concepts?
A)Variability,Returns,Industry,Operations
B)Valuable,Rare,Imitate,Organized
C)Valuable,Returns,Industry,Organized
D)Variability,Rare,Imitate,Operations
Q3) The urgency with which corporate social responsibility policies are implemented depends on the perceived CSR threshold and the priority the issue holds for the firm's leaders.
A)True
B)False
Q4) ________ countries have taken the lead in environmental management.
A)Asian
B)European
C)North American
D)South American
Page 12
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Chapter 11: CSR as a Strategic Filter
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Sample Questions
Q1) What advantages does a CSR filter provide? If you were the CEO of a firm,how would you go about applying a CSR filter-what form might it take? Describe a company that is successfully utilizing a CSR filter today.
Q2) The connection between a firm's internal strengths and its external opportunities is driven by
A)the firm's vision.
B)a desire to protect against external threats,real and potential.
C)the strategic axiom that success depends on competing from a position of strength. D)the changes that result when a firm creates a new set of aspirations and forms them into a vision.
Q3) Walmart has a great distribution system,including the world's largest private satellite network.This is considered a ________ of Walmart.
A)capability
B)competency
C)core competency
D)core resource
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13
Chapter 12: Strategic CSR
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Sample Questions
Q1) Corporate social responsibility allows executives to address stakeholder concerns in ways that carry strategic benefits for the firm.
A)True
B)False
Q2) Strategic CSR is essentially the intersection between sustainability and business ethics.
A)True
B)False
Q3) Which activist organization's activity resulted in Shell's change of course regarding the breakup of the Brent Spar oil platform?
A)EarthFirst!
B)Greenpeace
C)Rainforest Action Network (RAN)
D)Sierra Club
Q4) Johnson & Johnson's "Credo" places ________ as its lowest priority.
A)employees
B)customers
C)stockholders
D)Johnson & Johnson treats all its stakeholders equally.
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Chapter 13: Sustainability
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Sample Questions
Q1) Which famous business leader is known for his belief that unless companies changed their approach to sustainability,business leaders like him would be judged by future generations as "thieves and plunderers of the planet"?
A)Ray Anderson,founder of Interface Carpets
B)Jack Welch,former chair and CEO of GE
C)Bill Gates,founder of Microsoft
D)Howard Schultz,chair and CEO of Starbucks
Q2) Must the global economic model of mass consumption change if there is to be realistic progress toward improving the environment?
Q3) Which country has the lowest levels of carbon emissions per capita?
A)China
B)Germany
C)India
D)United States
Q4) Sustainable development meets the needs of the present without compromising the ability of future generations to meet their own needs.
A)True
B)False
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Page 15
Chapter 14: Implementing CSR
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Sample Questions
Q1) What does the Dodd-Frank Act of 2010 illustrate?
A)The ineffectiveness of legislative oversight of the financial system
B)The Iron Law of Social Responsibility
C)That market abuses in the global financial system will occur on a cyclical basis
D)The logic of the too-big-to-fail approach to financial system regulation
Q2) According to the textbook,investor relations departments should address the concerns of primary stakeholders,but not all stakeholders.
A)True
B)False
Q3) ________ can clarify for all parties,internal and external,the standards that govern a firm's conduct and can thereby convey its commitment to responsible practice wherever it operates.
A)A CSR policy manual
B)An ethics code
C)A mission statement
D)A vision statement
Q4) How does a firm avoid the perception that its corporate social responsibility report is greenwash?
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Chapter 15: Sustainable Value Creation
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Sample Questions
Q1) What does "Ben & Jerry's law" do?
A)It requires that the company's ice cream use only non-GMO ingredients.
B)It gives the firm's directors the legal protection to reject a takeover offer based only on financial grounds.
C)It gives the firm's directors the legal protection to accept a takeover offer based only on financial grounds.
D)It requires that CEOs be paid no more than 20 times the average pay of all other employees.
Q2) Employee volunteer programs benefit firms but NOT because they
A)produce greater loyalty among employees.
B)offer employees additional vacation time.
C)increase employee retention rates.
D)promote a favorable image of the organization within its community.
Q3) When we teach children not to steal,we are teaching them
A)ethics.
B)individual ethical decision making.
C)morality.
D)ethics and morality.
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