Management and Leadership Exam Solutions
Course Introduction
This course explores the theories, principles, and practices of management and leadership within organizations. Students will examine the differences and overlaps between management and leadership roles, focusing on essential skills such as strategic planning, decision-making, motivation, team building, and effective communication. Through case studies and interactive activities, the course emphasizes ethical leadership, managing change, and inspiring high performance in diverse teams. By the end of the course, students will be equipped with the knowledge and practical tools to effectively lead and manage people in a dynamic business environment.
Recommended Textbook
Leadership in Organizations 8th Edition by Gary A. Yukl
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16 Chapters
256 Verified Questions
256 Flashcards
Source URL: https://quizplus.com/study-set/1506
Page 2
Chapter 1: The Nature of Leadership
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29828
Sample Questions
Q1) Leadership effectiveness is best assessed:
A)by evaluations from the leader's boss
B)by subordinate evaluations of the leader
C)by a variety of subjective and objective criteria
D)by objective indicators of group performance
Answer: C
Q2) What is the most common element in definitions of leadership?
A)leadership is an authority relationship
B)leadership is the ability to make good decisions
C)leadership is an attribution made by followers
D)leadership is an influence process
Answer: D
Q3) Most leadership theories emphasize:
A)leader characteristics
B)follower characteristics
C)both leader and follower characteristics
D)characteristics of the leadership situation
Answer: A
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Chapter 2: The Nature of Managerial Work
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29829
Sample Questions
Q1) The primary management function in the initial stage of the organizational life cycle is:
A)coordinating work activities
B)obtaining resources
C)increasing member motivation
D)improving efficiency
Answer: B
Q2) Which of the following was not mentioned as a reason for changes in managerial work?
A)human nature
B)globalization
C)cultural diversity of employees
D)communication technology
Answer: A
Q3) In a crisis situation,effective leaders are likely to:
A)consult with subordinates
B)reduce their exposure
C)act more considerate
D)act more decisive
Answer: D
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Chapter 3: Perspectives on Effective Leadership Behavior
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29830
Sample Questions
Q1) Which of the following is not one of the three behavior meta-categories identified by Yukl?
A)task-oriented
B)relations-oriented
C)process-oriented
D)change-oriented
Answer: C
Q2) Which of the following was not a suggested guideline for action planning?
A) Identify the optimal sequence for the essential action steps.
B)Determine starting times and deadlines for each action step.
C) Determine who will be accountable for each action step
D)Identify the best procedure for conducting each action step
Answer: D
Q3) Which of the following is not an example of clarifying behavior by a leader?
A)explain the reasons for an assignment
B)clearly explain what results are expected
C)ask the subordinate to set performance goals
D)explain the relative priority of different tasks
Answer: C
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Page 5
Chapter 4: Leading Change in Organizations
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29831
Sample Questions
Q1) Which leadership action is least likely to increase flexibility and innovation in an organization?
A)set challenging innovation goals for members
B)leverage learning from surprises and failures
C)ensure new knowledge is shared with other members
D)ensure that employees understand the formal policies
Q2) Which approach is least likely to be useful when trying to implement a major change in an organization?
A)include symbolic changes that will affect the daily activities of members
B)select a task force with the skills and values needed to implement the change
C)describe the changes as routine, incremental adjustments to avoid upsetting people
D)measure the effects of the change on people, processes, and performance
Q3) Which of the following is part of Lewin's model of organizational change?
A)refreezing
B)reinventing
C)reorganizing
D)revitalizing
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6
Chapter 5: Participative Leadership and Empowerment
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29832
Sample Questions
Q1) Which of the following actions does not represent a significant form of delegation?
A)assign a larger number of routine tasks
B)increase discretion about how the work is done
C)increase authority to expend resources
D) reduce the frequency of required progress reports
Q2) In the Vroom-Yetton model of decision participation,the rules for identifying appropriate decision procedures are designed to protect:
A)the leader's responsibility and authority
B)the rationality of the decision
C)the right of people to be consulted about decisions affecting them
D)the quality of the decision and subordinate acceptance of it
Q3) Which decision of the following procedures gives a leader the most control over the final decision?
A)group decision made by a majority vote of members
B)delegation to the most qualified member of the group
C)consensus decision by all members of the group
D)consultation with some individuals in the group
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Chapter 6: Managerial Traits and Skills
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29833
Sample Questions
Q1) Effective leaders are least likely to have a high score on which "big five" trait?
A)self confidence
B)conscientiousness
C)openness to experience
D)neuroticism
Q2) Effective managers are least likely to have which of the following traits?
A)emotional maturity
B)high need for affiliation
C)achievement orientation
D)internal locus of control orientation
Q3) What is the most accurate conclusion about power motivation of managers?
A)most managers have a socialized power orientation
B)managers with a socialized power orientation are usually effective
C)managers with a socialized power orientation are more likely to be effective than managers with a personalized power orientation
D)managers with strong power motivation are usually effective, regardless of which type of orientation they have
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8
Chapter 7: Contingency Theories of Effective Leadership
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29834
Sample Questions
Q1) Which of the following was a suggested guideline for adaptive leadership?
A)make contingency plans to prepare for any possible problems
B)hold more meetings to involve people when a crisis occurs
C)maintain a high level of situational awareness
D)rely on previously effective practices
Q2) The primary explanatory process in Path-goal Theory of leadership is:
A)the influence of leader expectations on subordinate behavior
B)the influence of leader expectations on subordinate expectations
C)the influence of leader behavior on subordinate expectations
D)the influence of leader behavior on group processes
Q3) Which of the following actions by a manager is least useful for improving coordination with other departments in the organization?
A)keep managers in other units informed about changes
B)closely monitor interactions with other units
C)meet with peers in other units to jointly plan schedules
D)provide more direction of work unit activities
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9
Chapter 8: Power and Influence
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29835
Sample Questions
Q1) Which tactic is more likely to be used in a follow-up influence attempt than in an initial influence attempt?
A)ingratiation
B)consultation
C)personal appeal
D)pressure
Q2) Explaining why a proposed activity would be good for the target person is an example of which tactic?
A)rational persuasion
B)apprising
C)exchange
D)collaboration
Q3) Which influence tactic is most likely to result in target commitment?
A)consultation
B)exchange
C)personal appeal
D)ingratiation
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10
Chapter 9: Dyadic and Follower-Based Models of Leadership
16
16
Source URL: https://quizplus.com/quiz/29836
Sample Questions
Q1) An employee who volunteers to stay late and do extra work is using which form of impression management?
A)ingratiation
B)self promotion
C)exemplification
D)modeling
Q2) After a manager makes an external attribution for weak performance by a subordinate,what is the least likely response by the manager?
A)provide more resources
B)increase incentives
C)remove obstacles
D)simplify the task
Q3) Which of the following is a suggested guideline for followers?
A)point out when a leader is being defensive about suggestions
B)get approval from the boss before taking action to resolve problems
C)verify the accuracy of information you provide to the leader
D)follow rules and standard procedures to avoid any blame for problems
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Page 11
Chapter 10: Leadership in Teams and Decision Groups
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29837
Sample Questions
Q1) Which of the following was not recommended for leaders of decision groups?
A)focus the group discussion on the best two solutions
B)encourage members to look for integrative solutions
C)describe the problem without implying the cause or solution
D)allow ample time for systematic evaluation of ideas
Q2) What was found in research on the effectiveness of self-managed teams?
A)productivity and quality improved substantially
B)organizational commitment usually increased
C)turnover and absenteeism were usually lower
D)the results were not consistent across studies
Q3) Which of the following is least likely to build collective identification and mutual trust among team members?
A)emphasize common interests and shared objectives
B)encourage and facilitate social interaction among members
C)use more rewards that are contingent on individual performance
D)use ceremonies and rituals to emphasize shared values and achievements
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Chapter 11: Strategic Leadership by Top Executives
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29838
Sample Questions
Q1) Which condition is least important for the success of a new strategy?
A)it is similar to a strategy that was previously successful
B)it is based on the core competencies of the organization
C)it is compatible with significant changes in the external environment
D)it has a few clear themes relevant to the shared values of the members
Q2) Research finds that major changes in companies are usually initiated by:
A)a strong chief executive who has occupied the position for many years
B)an internal successor selected by the prior chief executive before retiring
C)an internal successor selected to replace the prior CEO who was forced out
D)an external successor brought in to replace a CEO who was forced out
Q3) When the competition is intense and the environment is changing rapidly,it is especially important to:
A)have detailed plans and operating procedures
B)increase the power of the chief executive
C)maintain a high level of external monitoring
D)strengthen the organization culture
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Chapter 12: Charismatic and Transformational Leadership
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29839
Sample Questions
Q1) According to Shamir,the vision articulated by charismatic leaders emphasizes:
A)specific, challenging performance objectives
B)tangible benefits that justify exceptional follower effort
C)symbolic and expressive aspects of the work itself
D)factual evidence about the feasibility of the objectives
Q2) According to Conger and Kanungo,attributions of charisma are least likely for a leader who:
A)creates dissatisfaction with current conditions
B)makes personal sacrifices to achieve the vision
C)acts in conventional ways to achieve the vision
D)recognizes opportunities to make successful changes
Q3) Personal identification with the leader:
A)is equally important for transformational and charismatic leadership
B)is not important for either transformational or charismatic leadership
C)is more important for transformational leadership than for charismatic leadership
D)is more important for charismatic leadership than for transformational leadership
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14
Chapter 13: Ethical,servant,spiritual,and Authentic Leadership
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29840
Sample Questions
Q1) Which theory emphasizes the importance for leaders of helping people satisfy their dual needs for fellowship and transcendence?
A)authentic leadership
B)transforming leadership
C)servant leadership
D)spiritual leadership
Q2) What is the most important indictor of personal integrity in the theories of ethical leadership?
A)leader values are consistent with follower values
B)leader behavior is consistent with follower values
C)leader behavior is consistent with the leader's espoused values
D)the leader's espoused values are consistent with cultural norms
Q3) Ethical behavior and integrity for a leader is most likely to result in:
A)higher unit performance
B)higher ratings for the leader by bosses
C)less stress for the leader
D)higher subordinate satisfaction and trust
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Page 15
Chapter 14: Gender,diversity,and Cross-Cultural Leadership
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29841
Sample Questions
Q1) Which of the following is least likely to be a source of difficulties in cross-cultural research on leadership?
A)reluctance of people in some cultures to participate in the research
B)lack of equivalent meaning for measures used in different cultures
C)cultural response biases for rating forms and questionnaires
D)confounding of national culture with other situational variables
Q2) What is the most accurate description of culture clusters?
A)values that cluster together in the same culture
B)values that cluster together in all cultures
C)religions with a similar set of values
D)countries with a similar set of values
Q3) What was not mentioned as an important question in the cross-cultural research on leadership?
A) differences in beliefs about the essential characteristics of effective leaders
B)differences in how much a type of leadership behavior is used in each country
C)differences in beliefs about the importance of leadership for organizations
D)differences in the effects of leader behaviors on follower attitudes and motivation
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Chapter 15: Developing Leadership Skills
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29842
Sample Questions
Q1) The research on consequences of mentoring indicates that:
A)benefits occur only for the person receiving mentoring
B)benefits occur only for the person providing mentoring
C)both the mentor and the person receiving mentoring get benefits from it
D)neither the mentor or the person receiving mentoring get much benefit from it
Q2) Which two types of benefits were identified as likely outcomes of mentoring for the person who is being mentored?
A)psycho-social benefits and transcendence
B)career facilitation and self awareness
C)career facilitation and psycho-social benefits
D)self awareness and psycho-social benefits
Q3) Which approach for leadership development is used most often by organizations?
A)behavior feedback workshops
B)formal training programs
C)formal mentoring programs
D)special assignments
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Chapter 16: Overview and Integration
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16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/29843
Sample Questions
Q1) Effective leaders are most likely to:
A)make important task decisions by themselves
B)help build consensus about objectives and strategies
C)make decisions that will benefit powerful stakeholders
D)emphasize individual rights over collective responsibility
Q2) Which conclusion about progress in leadership research is most accurate?
A)most leadership studies have yielded useful knowledge
B)progress has been much faster than was initially expected
C)much has been learned about determinants of effective leadership
D)very little is known about the determinants of effective leadership
Q3) Which is not true for the integrating conceptual model presented in this chapter?
A)the model includes the influence leader traits, power, and behavior
B)the model allows for reciprocal influence processes between variables
C)the model is supported by many studies that examine all the linkages
D)the model applies to dyadic, group, and organizational levels of analysis
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