Logistics Management
Textbook Exam Questions
Course Introduction
Logistics Management focuses on the efficient planning, implementation, and control of the flow of goods, services, and related information from the point of origin to the point of consumption in order to meet customer requirements. The course covers core topics such as supply chain design, inventory management, transportation, warehousing, procurement, distribution strategies, and logistics technologies. Students will explore the role of logistics in achieving organizational objectives, the impact of globalization on logistics operations, and the use of data analytics and information systems for logistics decision-making. Through case studies and practical assignments, students will develop problem-solving skills and learn best practices for optimizing logistics processes in diverse industries.
Recommended Textbook
Operations and Supply Chain Management The Core 4th Edition by F. Robert Jacobs
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16 Chapters
1083 Verified Questions
1083 Flashcards
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Page 2
Chapter 1: Operations and Supply Chain Management
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71 Verified Questions
71 Flashcards
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Sample Questions
Q1) Internet technology has made the sharing of reliable real-time information expensive.
A)True
B)False
Answer: False
Q2) "Business Analytics" involves the analysis of data through a unique combination of linear programming,game theory,and queuing theory to better solve business problems.
A)True
B)False
Answer: False
Q3) major aspect of planning involves developing a set of metrics to monitor the supply chain.
A)True
B)False
Answer: True
Q4) supply chain manager is an OSCM job while a purchasing manager is not.
A)True
B)False Answer: False
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Chapter 2: Strategy and Sustainability
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) One of the competitive dimensions that form the competitive position of a company when planning their strategies is making the best trade-off.
A)True
B)False
Answer: False
Q2) Activity-system maps are useful in understanding how well a system of activities fits the overall company's strategy.
A)True
B)False
Answer: True
Q3) What is meant by the term "operations effectiveness?"
A)Products produced in sufficient volume to meet demand
B)Products produced at the lowest price in the industry
C)Operations that run without error and with no surprises for top management
D)Operations that can adapt quickly and efficiently to new and evolving conditions
E)Performing activities in a manner that best implements strategic priorities at minimum cost
Answer: E
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4
Chapter 3: Forecasting
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90 Flashcards
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Sample Questions
Q1) In most cases,demand for products or services can be broken into several components.Which of the following is considered a component of demand?
A)Cyclical elements
B)Future demand
C)Past demand
D)Inconsistent demand
E)Level demand
Answer: A
Q2) We usually associate the word "seasonal" with recurrent periods of repetitive activity that happen on other than an annual cycle.
A)True
B)False
Answer: False
Q3) Time series forecasting models make predictions about the future based on analysis of past data.
A)True
B)False
Answer: True
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Chapter 4: Strategic Capacity Management
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Sample Questions
Q1) capacity cushion is the amount of capacity less than expected demand.
A)True
B)False
Q2) Low rates of capacity utilization in service organizations are never appropriate.
A)True
B)False
Q3) production facility works best when it focuses on a fairly limited set of production objectives.
A)True
B)False
Q4) Long-range capacity planning requires top management participation.
A)True
B)False
Q5) Best operating level is the volume of output at which average unit cost is minimized.
A)True
B)False
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Chapter 4: PART-A: Learning Curves
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Sample Questions
Q1) You are a consultant called in to estimate the costs after the employees learn how to do a job more efficiently by repetition of new product.You find a company can produce a product the first time at a cost of $5,000.If their 90 percent learning curve allows them to reduce their costs on each unit,what is the total cost of producing 100 units of the new product?
A)$500,000
B)$390,000
C)$290,700
D)$250,687
E)$250,000
Q2) Learning curves have a wide range of business applications. A)True B)False
Q3) learning curve is a line displaying the way unit production time decreases as time passes. A)True B)False
Q4) Learning curves can be applied to individuals and to organizations. A)True B)False
Page 7
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Chapter 5: Projects Manufacturing and Service Processes
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Sample Questions
Q1) Earned Value Management (EVM)is a technique for measuring project progress in an objective manner.
A)True
B)False
Q2) A project may be defined as a series of related jobs directed toward some major output and requiring a significant period of time to perform.
A)True
B)False
Q3) project starts out as which of the following?
A)A Statement of Work
B)Critical Path Method (CPM)
C)A series of milestones
D)A Gantt chart
E)A latest-start-time estimate
Q4) Upper level management must decide between pure,functional,and matrix structures as ways to organize projects.
A)True
B)False
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Chapter 6: Manufacturing Processes
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Sample Questions
Q1) The essential issue in satisfying customers in the make-to-stock environment is to balance the level of finished inventory against the level of service to the customer.
A)True
B)False
Q2) Which of the following is a basic type of process structure?
A)Process flow diagram
B)Product matrix
C)Process matrix
D)Workcenter
E)Manual assembly
Q3) project layout is characterized by a high degree of task ordering.
A)True
B)False
Q4) For the purposes of assembly-line balancing,the required workstation cycle time is found by dividing production time per day by the required units of output per day.
A)True
B)False
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9
Chapter 6: PART-A: Break-Even Analysis
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Sample Questions
Q1) In a workcenter,machine A has a ten minute set-up time per batch and a two minute per unit run time.Machine B performs the identical function but has a set-up time of thirty minutes and a one minute run time per unit.The workcenter makes products in batches ranging from one unit to one hundred units.Assuming capacity is not a limitation on either machine,on which batches should machine B be used?
A)All batches should be run on machine B
B)Batches of more than 20 units should be run on machine B
C)Batches of fewer than 80 units should be run on machine B
D)Batches with up to 50 units should be run on machine B
E)No batches should be run on machine B
Q2) Assume a fixed cost for a process of $10,000.The variable cost to produce each unit of product is $30,and the selling price for the finished product is $50.Ignoring inventory,how many units must the firm sell to break even?
A)200 units
B)300 units
C)400 units
D)500 units
E)600 units
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Chapter 7: Service Processes
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Sample Questions
Q1) In a practical sense,a finite population is one that potentially would form a very long line in relation to the capacity of the serving system.
A)True
B)False
Q2) Buying a ticket for a college football game where there are multiple windows to buy the ticket at features which type of queuing system line structure?
A)Single channel,single phase
B)Single channel,multiphase
C)Multichannel,single phase
D)Multichannel,multiphase
E)None of these
Q3) tellers' window in a bank is an example of a single channel,multiphase queuing system.
A)True
B)False
Q4) car wash is an example of a single channel,multiphase queuing system.
A)True
B)False
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Chapter 8: Sales and Operations Planning
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Sample Questions
Q1) Which of the following methods discussed in the text requires generating several alternative aggregate plans?
A)Trial and error
B)Production smoothing
C)Graphing and charting
D)Aggregate plan simulation
E)Cut and try
Q2) The operations plan should not be updated but should be followed precisely until the longest-term planning horizon has passed.
A)True
B)False
Q3) Which of the following costs are relevant to aggregate operations planning?
A)Sunk costs
B)Transaction costs
C)Backordering costs
D)Legal costs
E)Fixed costs
Q4) The essence of yield management is the ability to manage supply.
A)True
B)False
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Chapter 9: Material Requirements Planning
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Sample Questions
Q1) In a net change MRP system requirements and schedules are considered rigid and never updated.
A)True
B)False
Q2) Net change MRP reflects the exact status of each item managed by the system in "real time."
A)True
B)False
Q3) The MRP program performs its analysis from the bottom up of the product structure trees,imploding requirements level by level.
A)True
B)False
Q4) Which of the following industry types have high expected benefits from the application of MRP?
A)Fabricate-to-stock
B)Fabricate-to-order
C)Assemble-to-stock
D)Continuous process
E)Service and repair parts
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Chapter 10: Quality Management and Six-Sigma Supply
Chain Processes and Analytics
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129 Verified Questions
129 Flashcards
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Sample Questions
Q1) If there are 120 total defects from 10 samples,each sample consisting of 10 individual items in a production process,which of the following is the fraction defective that can be used in a "p" chart for quality control purposes?
A)120
B)10
C)8
D)1.2
E)0.8
Q2) An operational goal of total quality management is ensuring that the organization's systems will never produce a defective product or service.
A)True
B)False
Q3) ISO standards ask a company first to document and implement its systems for quality management and then to verify,by means of an internal audit,the compliance of those systems with the requirements of the standards.
A)True
B)False
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Page 14
Chapter 11: Inventory Management
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Sample Questions
Q1) The "sawtooth effect," is named after the jagged shape of the graph of inventory levels over time.
A)True
B)False
Q2) Fixed-order quantity inventory models are "event triggered."
A)True
B)False
Q3) Which of the following is a perpetual system for inventory management?
A)Fixed-time period
B)Fixed-order quantity
C)P model
D)First-in-first-out
E)The wheel of inventory
Q4) The standard fixed-time period model assumes that inventory is never counted but determined by EOQ measures.
A)True
B)False
Q5) Fixed-order quantity inventory models are "time triggered."
A)True
B)False
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Chapter 12: Lean Supply Chains
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Sample Questions
Q1) Which of the following statements holds true for Kanban production control systems?
A)The authority to produce or supply additional parts comes from upstream operations
B)In a paperless control system,containers can be used instead of cards
C)The cards or containers make up the Kanban push system
D)They require substantial quantitative analysis prior to implementation
E)They have not been successful outside of Japan and the United States
Q2) Which of the following are elements that address elimination of waste under lean production?
A)Production ahead of demand
B)Group plant loading technology
C)Kanban production control system
D)Minimized run times
E)Full capacity utilization
Q3) One of the many lean techniques that have been successfully applied in service firms is the eliminating of unnecessary activities.
A)True
B)False
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Chapter 13: Global Sourcing and Procurement
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Sample Questions
Q1) Firms producing functional products are forced to introduce a steady stream of innovations in order to survive.
A)True
B)False
Q2) Ownership costs are incurred after the initial purchase and are associated with the ongoing use of the product or material.Which of the following is not an ownership cost listed in the text?
A)Financing costs
B)Energy costs
C)Taxes
D)Maintenance and repair costs
E)Supply network costs
Q3) Which of the following is not an improvement-driven reason for outsourcing?
A)Improve quality and productivity
B)Enhance effectiveness by focusing on what you do best
C)Improve risk management
D)Obtain expertise,skills and technologies not otherwise available
E)Improve credibility and image by associating with superior providers
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17
Chapter 14: Location, Logistics and Distribution
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Sample Questions
Q1) Facility location analysis considers the competitive imperative of locating near the appropriate labor pool to take advantage of low wage costs and/or skill levels.
A)True
B)False
Q2) Cross-docking is an approach used in consolidation warehouses,where large shipments are broken down into small shipments for local delivery in an area.
A)True B)False
Q3) In facility location decision making the factor-rating system is based on linear programming.
A)True
B)False
Q4) Services typically have multiple site locations to maintain close contact with customers.
A)True B)False
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